Search results: Sage Journals

Retricted accessResearch articleFirst published August, 2025

Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers

Seunghun Shin, Hyejo Hailey Shin, Eunji Lee [...]

Journal of Hospitality & Tourism Research

Retricted accessResearch articleFirst published August, 2010

V. Kumar, Lerzan Aksoy, Bas Donkers [...]

Journal of Service Research

Retricted accessResearch articleFirst published June, 2010

Carlos M.P. Sousa, Emilio Ruzo, Fernando Losada

Journal of International Marketing

Available accessResearch articleFirst published 2022

Kavita Kamboj, Nawal Kishor

FIIB Business Review

Open accessResearch articleFirst published January, 2025

Arnold Japutra, Sandra Maria Correia Loureiro, Sebastian Molinillo [...]

Tourism and Hospitality Research

Open accessResearch articleFirst published October, 2023

Chao Wang, Zhigang Wang

Sage Open

Retricted accessResearch articleFirst published 1999

Aaron Weinstein, Robert Lockhart, Beth Rolandson

Transportation Research Record: Journal of the Transportation Research Board

Available accessResearch articleFirst published August, 2019

Ella Glikson, Laura Rees, Jochen Wirtz [...]

Journal of Service Research

Retricted accessOtherFirst published July, 2004

Ruth N. Bolton, Katherine N. Lemon, Peter C. Verhoef

Journal of the Academy of Marketing Science

Retricted accessResearch articleFirst published February, 2017

Michael Haenlein, Barak Libai

California Management Review