Savannah C. Heilman and Lance Kennedy-Phillips describe a comprehensive, step-by-step, mixed-methods assessment model.
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References
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BrescianiM. J. (2001, October). Writing measurable and meaningful outcomes. NASPA's NetResults, pp. (1–5).
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Kennedy-PhillipsL., & Meents-DeCaignyE. (2007). A mixed methods approach to assessment in student affairs. In HowardR. D. (Ed.), Using mixed methods in institutional research (pp. 89–106). Tallahassee, FL: Association for Institutional Research.
