Utilizing the Strengths of the Pediatric Psychologist in Health Care Improvement Efforts

Pediatric psychology research has typically been characterized by well-developed theoretical underpinnings as well as a statistically sound approach to measurement and treatment related to health care for children, adolescents, and their families. However, there is far less emphasis placed on developing strategies and processes for translating these findings for current use within the health care environment. Pediatric psychologists are uniquely qualified to observe and modify practitioner behavior in accordance with empirical findings in order to improve health outcomes and patient satisfaction. Clinical coaching of medical providers may be one such avenue. Ethical issues related to clinical coaching and the broader emphasis on patient satisfaction are discussed as well as practical concerns such as cost-effective ways to utilize the clinical coaching process. With ongoing changes to the health care environment and mounting pressure to improve patient satisfaction, we argue for the increased involvement of pediatric psychologists in health care improvement efforts.