Abstract
Abstract
The popularity of Facebook has generated numerous discussions on the individual-level effects of social networking. However, we know very little about people's perceptions of the effects of the most popular social networking site, Facebook. The current investigation reports the findings from a survey designed to help us better understand young people's estimates of the perceived negative effects of Facebook use on themselves and others in regard to three outcome categories: (1) personal relationships, (2) future employment opportunities, and (3) privacy. Congruent with Davidson's third-person effect theory, respondents, when asked about the three outcome categories, believed that the use of Facebook had a larger negative impact on others (e.g., “your closest friends,” “younger people,” “people in your Facebook network of friends,” and “Facebook users in general”) than on themselves. Overall, results were inconclusive when it came to the link between the third-person perceptual gap and support for enhanced regulation of Facebook. Implications and limitations of this research are discussed.
Introduction
Although Facebook research remains relatively new, much of the existing literature focuses on college students, given their avid use of social media. As Facebook's popularity soars, so too does the need for research into the implications (actual and perceived) of this SNS. This study fills this gap by examining undergraduates' uses and perceived effects of Facebook within a third-person effect (TPE) theoretical framework.
Previous research and theoretical linkages
TPE 6 predicts that people perceive themselves as invulnerable to the negative effects of media and perceive others as more affected (i.e., the perceptual component); further, this perceptual gap can lead to certain outcomes (i.e., the behavioral component), such as stances on regulation and censorship. Research suggests that the third-person gap may be due to “biased optimism” (i.e., one's feeling they are superior to others) and the need for “ego enhancement” (i.e., judging one's self as more competent than others). 7
Historically, TPE has been applied to perceptions of the effects of traditional media, such as media violence, 8 pornography, 9 and rap music. 10 Unlike traditional media, SNS's allow for user-generated content, personalization, and interactivity. Further, unlike most undesirable media typically explored using the TPE framework, Facebook can, theoretically, yield both positive and negative effects. However, few have investigated how people perceive the negative effects of Facebook on themselves versus others, and further, how this perceptual discrepancy relates to pro-regulatory attitudes toward Facebook.
Only recently has TPE been applied to SNS's. Zhang and Daugherty found that undergraduates believed Facebook to have a larger effect on others than themselves; these results supported the “social distance corollary,” the tendency to perceive people close to us as less affected than those perceived as distant. They also found evidence of behavioral consequences of TPE, with those exhibiting a higher degree of TPE less likely to visit SNS's recommended by friends. 11
Although the aforementioned study provides preliminary evidence of TPE within SNS's, it is limited in that the authors examined participants' perceived general effects of Facebook, but failed to examine specific types of effects. Research indicates the importance of identifying specific types of “effects” on self and others 12 ; we concur, and extend this research by examining specific types of perceived effects of Facebook. Addressing this void in the literature is important, especially given concerns regarding young people's Facebook use in relation to personal relationships, future employment, and privacy. In the following section, we address the research in these areas.
Personal relationships
Much research has explored the impact of SNS's on personal relationships. Tong et al. 13 emphasize Facebook's role in relational maintenance and relationship seeking. Likewise, Donath and Boyd 14 contend that Facebook helps people maintain personal connections, thus allowing users to follow friends' updates and communicate through wall-posts. Further, Urista et al. posit that people use SNS's to “experience a selective, efficient, and immediate connection with others.” 15 (p226)
Conversely, research indicates that Facebook may damage relationships, including friendships and romantic partnerships. Studies suggest that negative content of one's Facebook profile and the number of friends one has can lead to the formation of negative social judgments.
16
Indeed, these negative social judgments can have detrimental consequences for personal relationships.
17
Based on this literature, it is clear that Facebook use (in conjunction with content shared on one's profile) can result in positive and/or negative consequences for personal relationships. However, little is known regarding how individuals perceive the effects of Facebook on their relationships. Drawing on TPE theory, we advance the following hypothesis:
Employment
Much anecdotal evidence suggests that content posted on Facebook can be hazardous to users' current and future employment. Journalists routinely report cases in which employees have been terminated due to Facebook content deemed inappropriate by work superiors.
18
Further, 45% of hiring managers use SNS's to research job candidates.
19
These statistics are relevant to college students, who are avid Facebook users and will soon be seeking employment. However, gaps remain in our understanding of individuals' beliefs regarding the perceived impact of Facebook use on employment. Based on TPE theory, we predict the following:
Privacy concerns
Finally, critics have raised concern over privacy threats faced by SNS users, largely due to the amount of information shared online. Research finds that undergraduates are more likely to disclose personal information on Facebook than in day-to-day conversations,
20
and over 70% post demographic data on their profile.
21
Debatin et al.
22
found that people claim to understand SNS privacy threats; at the same time, they share large volumes of personal data, in part due to the belief that the benefits outweigh the risks. Collectively, research indicates that there is little relationship between amounts of personal information disclosed online and concerns over privacy.
23
However, little is known regarding how individuals perceive the effects of Facebook on their privacy versus how they see others' privacy as negatively influenced. Based on TPE, we predict the following:
Support for regulation: the behavioral component of TPE
Advancing research on the third-person perception (i.e., the perceptual component) is important in its own right; however, we concur with McLeod et al. 24 that the behavioral component is the more socially relevant phenomenon. Gunther argues that the importance of TPE lies in its potential to predict people's willingness to advocate action to protect others from perceived negative media influence. 25 Research examining third-person perception and the behavioral component has found a statistically significant relationship when the media content in question is viewed as negative.26,27 However, as noted by Sun et al., within the context of socially desirable and/or ambiguous media, this relationship is unclear. 28
To our knowledge, the study at hand is the first to investigate the link between the perceptual component and regulation-related attitudes in the context of SNS's. However, it is difficult to predict whether there will be a positive relationship between the variables. Respondents may view Facebook as risk free, thereby diminishing the predictive value of third-person perceptions on pro-regulatory attitudes. Conversely, if respondents believe Facebook to have a greater negative impact on others, then we may find a relationship between third-person perception and regulatory support. Given this uncertainty, we pose the following question:
Methods
Participants and sampling procedure
We conducted a survey of 357 undergraduates in the Northeastern U.S. (57.1% female; M=19.95 years, standard deviation [SD]=1.25; 91.6% Caucasian; see Table 1). After gaining Institutional Review Board (IRB) approval, a researcher distributed the 15-minute survey in over 20 classrooms, assuring respondents of anonymity. Classrooms were chosen due to class size and professors' approval.
SD, standard deviation.
Measures
Use of Facebook
Items measured participants' Facebook use, including whether they had a profile, and how many days per week and minutes per day they logged on. Additional questions asked whether participants used privacy settings (yes, no, and uncertain), the degree to which privacy settings are used (e.g., the profile is open to everyone, just friends and networks, or just friends), and estimated size of the participant's network of friends.
Third-person perceptual items
Respondents were asked to estimate the negative effect of Facebook on “real-life personal relationships,” “future employment,” and “privacy” for the self and four comparison groups who differed in social distance (e.g., “your closest friends,” “younger people,” “people in your Facebook network of friends,” and “Facebook users in general”). Participants responded to a 5-point scale (1=“no negative effect”; 5=“strong negative effect”).
Third-person behavioral items
Support for enhanced Facebook regulation was measured by four items. For example, using a 5-point scale (strongly disagree to strongly agree), participants responded to the following statement: “More regulations are needed to safeguard people's private information on Facebook.” The Cronbach's alpha for this scale was 0.70.
Demographic information
The final section measured respondents' demographic data, including gender, race/ethnicity, and age.
Results
Describing the sample
Ninety-six percent of respondents had a Facebook account; non-Facebook users were excluded from subsequent analyses. Approximately 64% of participants logged on to Facebook seven days per week. On average, participants logged on to Facebook 3.62 (SD=2.76) times daily for 37.44 (SD=35.06) minutes. Respondents estimated having 480.26 Facebook friends (SD=260.45) and know approximately 86% of these people in real life; 27.5% reported accepting “friend requests” from strangers. Most (88%) used privacy settings, with 69.2% allowing only users on their “friends list” to view their profile (Table 1).
Testing hypotheses and exploring research questions
A series of paired t-tests comparing the raw self versus “other” scores addressed the first three hypotheses (Table 2). H1, that participants would view their personal relationships as less likely to be negatively influenced by Facebook than others, received partial support. Although participants perceived their personal relationships as significantly less negatively influenced than those of younger people, friends in their Facebook network, and Facebook users in general, the perceived difference between self and closest friends was not statistically significant. H2, that participants would view future employment as less likely to be negatively affected by Facebook than others, was supported for all comparison groups. H3, that participants would view their privacy as less likely to be negatively affected by Facebook than others, received support.
Means and standard deviations reported here represent perceived negative effects on self and each target group. Higher means indicate greater perceived negative influence.
p<0.001, two-tailed t-tests between perceived impact on self and each target group.
To explore RQ1, which examined whether a greater third-person perceptual gap between self and others for the three effect types would be more likely to support enhanced Facebook regulations, a linear regression was run, with self-scores in the first block, gender in the second block, other-scores in the third block, and the summed pro-regulation score as the dependent variable. As shown in Table 3, the third-person perceptual gap (represented by other-scores in this analysis, due to our controlling self-scores in the first step of the model) for the perceived effects on privacy for self and closest friends predicted pro-regulatory attitudes. The belief that Facebook use could be hazardous for the future employment of younger people also predicted pro-regulation scores. Interestingly, with regard to personal relationships, perceptions for the self, people in the respondent's Facebook network, and Facebook users in general were found to predict pro-regulatory attitudes. Finally, women were more likely to support regulation of Facebook. The overall model accounted for 16% of variance in pro-regulation scores (F2, 324=5.00, p<0.001).
The reported beta weights in the regression are final beta weights.
p<0.05.
Conclusion
Congruent with Davidson's theory, the current findings indicate that TPE, within the context of Facebook use, occurs for respondents' perceptions of influence on personal relationships, future employment, and privacy, such that they view themselves as significantly less likely to be influenced than their closest friends, younger people, friends in their Facebook network, and Facebook users in general. The only exception was when it came to participants' perceptions of negative influence on their closest friends' personal relationships; that is, there was no statistically significant perceptual gap between self and closest friends. This may be explained by the fact that one's closest friends are a part of the respondent's personal relationships; thus, if a respondent does not perceive his/her own relationships as negatively influenced by Facebook, then they have less reason to perceive their friends' relationships as negatively affected.
Meanwhile, despite using privacy settings, many respondents reported having expansive friend lists into the hundreds, and more than one-quarter accept “friend requests” from strangers. Indeed, respondents may be over-estimating their social ties to their network of Facebook friends, which helps explain why they perceive themselves to be largely immune, or less immune than others, to the negative effects of Facebook. Even with privacy settings in place, the fact that most undergraduates have such large “friend networks” means that they may be vulnerable to an array of threats (e.g., identify theft, harassment, etc…). Since scholars and practitioners consider these findings, it appears that this research could help educate students (and people in general) about the risks of using Facebook.
When it comes to the question of whether the third-person perceptual gap predicts pro-regulatory attitudes, our findings are rather inconclusive. That is, in a few cases, for some of the effect types, and for some of the comparison groups, the perceptual gap predicted higher pro-regulation scores. Although research has documented a link between third-person perception and regulation of socially undesirable media,29,30 the lack of a consistent relationship within this study may be due to the fact that respondents likely view Facebook (generally speaking) as a nonharmful or ambiguous activity, relative to other media content (e.g., media violence and pornography). Future research should continue to explore the complex relationship between the perceptual and behavioral components.
Although this study is an important contribution, it is not without limitations. Although we had valid reasons for surveying undergraduates, we concur with Paul et al. that our findings of a third-person perceptual gap may be partly due to student-participants perceiving themselves to be smarter than others. 31 Future studies should sample populations beyond predominantly Caucasian undergraduates, especially as Facebook spreads to different demographics. Additionally, although this study examined TPE in relation to overall Facebook use, future research should examine the role of specific content shared by the users. That is, is TPE magnified for users who disclose little on their Facebook profiles and/or are vigilant about the content they or others post on Facebook? As such, conducting a TPE survey in conjunction with a content analysis of Facebook profiles provides an innovative direction for research. Finally, scholars should continue to investigate factors, such as self-optimism and ego enhancement, which contribute to the TPE. Despite these limitations, we believe that exploring TPE within the context of SNS's provides important findings that are of scholarly and practical value.
Footnotes
Disclosure Statement
No competing financial interests exist.
