Abstract
Abstract
This study examines the relationship between peoples' personality traits and social media uses with data from 20 societies (N = 21,314). A measure of the “Big Five” personality traits is tested on key social media dimensions: frequency of use, social interaction, and news consumption. Across diverse societies, findings suggest that while extraversion, agreeableness, and conscientiousness are all positive predictors of different types of social media use, emotional stability and openness are negatively related to them.
Introduction
S
Drawing on a representative online survey in 20 countries, the current study tests the relationships between personality traits and (a) overall social media use, (b) social media use for news and public affairs, and (c) social media use for interpersonal interaction.
Social media and personality traits
Social media is the core of an increasingly personalized media environment. Because they are governed by hybrid media logic, these platforms are interactive, self-directed, and offer multiple types of user experiences.23–25 In contrast to broadcast communication technologies, the agency of the individual user is central to understanding motivations and effects of social media use. Therefore, personality traits have become a leading conceptual framework for media effects researchers. 26 Most personality traits can be categorized as neuroticism (inversely coded as emotional stability), openness to new experiences, extraversion, agreeableness, and conscientiousness 27 (for exception, see Ref. 28 ).
Extraversion is a socially oriented set of characteristics related to general needs for belonging, and is associated with talkativeness and adventurousness. 27 Since extroverts have many friends and tend to be more outgoing, it is no surprise that (with exception) it is the most consistent predictor of active social media use in the literature. For example, extroverts tend to use messaging applications and social media overall more, 4 use Facebook for communicating with others more,20,21 have more friends online than other groups,19,29 and seek information on Facebook (but not on Twitter). 30 These findings have been partially confirmed in China. 7 This is likely due to extroverted people seeking out opportunities to socialize and connect with others online. Therefore, the study hypothesizes the following:
Extraversion will be positively related to general frequency use of social media (
Agreeableness refers to the tendency to defer to others, especially during conflict, and the construct includes attributes of friendship and trust. 27 Although agreeableness should lend itself to maintaining friends online, most studies have found little evidence for this.4,29 However, agreeableness was a strong predictor of need for cognition in at least one study. 30 In another study, agreeableness was related to needs for belonging (connection and caring), communication uses of social media, self-presentation online, and marginally related to acceptance-seeking behavior on social media. 21 The theoretical taxonomy of agreeableness should predict overall social media use. 31 Previous studies relating agreeableness to needs for cognition and social acceptance also lend support for a positive hypothesis between agreeableness and social media for news and social interaction. Therefore, we propose the following:
Agreeableness will be positively related to general frequency use of social media (
Conscientiousness
Striving for achievement, work ethics, and sense of purpose are characteristics of the group of variables related to conscientiousness. 27 People who score high in this category tend to become nodes in networks and display leadership and organizational skills. 32 In theory, these people may avoid social media for purposes other than organizing and work, because these habits are a distraction from other goals. 33 Thus, several scholars have found no relationship, 29 or a negative relationship, between conscientiousness and social media uses. 20 Another study found mixed results: conscientiousness was negatively correlated to information seeking on Facebook, but positively correlated to information seeking on Twitter. 30 Since there is no clear theoretical or empirical pattern in the literature, the following research questions are posed:
How does conscientiousness relate to general frequency use of social media (
Emotional stability (often reverse coded as neuroticism) reflects emotional control, and is the opposite of depression and pessimism. 27 Those low in emotional stability display borderline pathological traits of anxiety and worry, and are thought to use media technologies depending on their level of extroversion or loneliness. 19 In contrast, emotional stability may lead one to use less social media, because they do not need extra attention or validation from the network, at least compared to those with neuroticism tendencies. 33 This finding was confirmed in a sample of Polish, Turkish, and Ukrainian social media users. 34 Based on this evidence, the following hypotheses are proposed:
Emotional stability will be negatively related to general frequency use of social media (
Openness
The need for novelty and change are behavioral tendencies associated with openness to new experiences. 27 Since those who score high on openness scales tend to be more curious, in theory they should also be willing to seek out new information and pursue new communication technologies.33,35 Empirical results offer mixed support for this hypothesis. Some studies have found positive relationships between openness and overall social media use. 4 Others have found relationships for social interaction uses, but not expressive behaviors (such as posting), 29 no relationship for social or information seeking uses,20,21 or mixed results, depending on the platform. 30 Thus, the following are posed as research questions:
How does openness to new experiences relate to general frequency use of social media (
Methods
Sample
This study relies on survey data from 20 countries around the world (see Appendix Tables A1, A2, and A3). As the goal of the study is to obtain the most comparable and reliable data set across different cultures, with different languages, researchers developed a sizeable group of collaborating scholars from each country involved to perform the translation of all items. Afterward, the surveys were translated using either back-translation with a team approach,36,37 or the committee approach. 38 The data were gathered concurrently in all countries from September 14 to 24, 2015. Research partners contracted Nielsen, a reputed media polling company based in the United States, which curates a massive pool of potential respondents that encompasses more than 10 million individuals. From this pool, Nielsen generated the final sample in each country based on stratified quota sampling techniques to create samples whose demographics closely matched those reported by official census agencies. 39
The largest sample size was collected in Ukraine (n = 1,223) and the smallest in Korea (n = 943). Overall, the cooperation rate was relatively high, averaging 77% across the panel. 40 Since Nielsen generates its own sample procedures, relying on panel and probability-based sampling methods, the limitations of web-only survey designs are minimized. 41 Nevertheless, some specific parameters of the panel invites are unknown to the authors, and therefore, traditional response rates are not calculated (See Gil de Zúñiga and Liu's work [2017] to learn more about this data).40,42
Measures
Social media use
Three types of social media use are measured (Table 1 for all individual countries centrality measures and reliability test coefficients). Building on prior research, 4 the frequency of social media use was measured by using an additive scale of two items that tapped people's frequency of “social media use” and “instant messaging” (Spearman-Brown coefficient = 0.63, M = 4.89, SD = 1.51). Also relying on previous work,43,44 social media news use was assessed by asking people how frequently they used social media to stay informed about “current events and public affairs,” news in their “local communities,” and “current events from mainstream media” (Cronbach's α = 0.87, M = 4.23, SD = 1.55). Following prior research, 45 for social media social interaction, respondents were asked how often they use social media to “stay in touch with family and friends,” “to meet new people who share my interests,” and to “contact people I wouldn't meet otherwise” (Cronbach's α = 0.80, M = 4.15, SD = 1.49).
All items measured on 7-point scales, from 1 = strongly disagree to 7 = strongly agree.
Reliability coefficient for overall frequency social media use is calculated using Spearman-Brown coefficient since there are only two items in the construct.
Personality traits
This study focuses on the Big-Five dimensions: Extraversion, agreeableness, conscientiousness, emotional stability, and openness to new experiences. They were measured by including several of the instruments previously developed in the literature46–49 (for an overview of the measurement, see Appendix Table A4; for all individual countries centrality measures and reliability test coefficients, see Table 2).
All items measured on 7-point scales, from 1 = strongly disagree to 7 = strongly agree.
Turkey: item sympathize with others feelings was dropped from scale of agreeableness.
Argentina: item “don't like paying attention to details (recoded)” was dropped from scale of conscientiousness.
Ukraine: item “take a long time to learn anything new (recoded)” was dropped from the scale of openness to experiences.
Control variables
The study controlled for an array of variables that prior studies have identified as having an influence (demographics, sociopolitical variables, and life satisfaction; for details see Appendix Table A4).
Results
This study aimed to test the relationship between people's personality traits and different ways of social media use. As mere descriptive comparisons, people tend to use more frequently social media in Argentina, Brazil, and Chile, and less frequently so in Japan and the United Kingdom (Tables 1 and 2 for all countries social media and distinct personality trait constructs' central tendency, dispersion, and reliability measures).
Beyond these descriptive differences, the main hypothesis and research questions centered on the effects of people's personality traits over the different uses of social media. Based on the overall primary model tested in the study, the introduced variables predicted similarly portions of the total variance for general social media use (Table 3). The first three hypotheses, extraversion will be positive related to general frequency of media use (H1a), to social media news use (H1b), and to social media social interaction (H1c), were supported. That is, more extraverted people tend to more frequently use social media generally, for news, and for relational goals.
N = 21,314. Cell entries are final-entry ordinary least squares (OLS) standardized coefficients (β). *p < 0.05; **p < 0.01; ***p < 0.001.
Similarly, Table 3 shows that agreeableness was a positive predictor of all the different social media uses. Reporting higher levels of agreeableness will be positively related to using social media more frequently, as well as using it for obtaining information and interacting with others. Thus, H 2 (a–c) was supported. Conversely to extraversion and agreeableness, emotional stability negatively predicts all uses of social media, supporting H 3 (a–c). That is, the more emotionally stable persons tend to be, the less time they will spend on social media and the less they will do so to consume information and/or socialize.
Finally, we posed two research questions: RQ1 (a–c) asked how conscientiousness relates to the three forms of social media use. Results in Table 3 show that conscientiousness is positively related to all three forms of social media use, that is, people who are more conscientious are more likely to use social media generally, for news, and for relational goals. The last set of research questions RQ 2 (a–c) dealt with whether people's level of openness would influence social media uses. Results presented in Table 3 indicate that people more open to new experiences will be positively associated to more frequent social media use. On the contrary, this openness predicts that people will not use social media to consume information and interact with others as much.
Discussion
This study investigated the relationships between people's personality traits and different ways of social media use in a large, 20 country sample. Overall, our results show a mild but consistent relationship between people's personality traits and the way they use social media in general, to consume information, and to socialize. In the whole sample (Table 3), extraversion, agreeableness, and conscientiousness are all positive predictors of all three types of social media use. Emotional stability negatively relates to all three modes of social media use. Finally, openness positively predicts the frequency of social media use, but is negatively related to news use and relational use in social media. Not surprisingly, and in line with previous studies, extraversion is a consistent predictor of informational and social uses of social media, while conscientiousness and openness are less reliable in country subsamples. Agreeableness is a more consistent predictor of informational uses, but less so for social interaction and news uses (Tables 4 and 5).
Cell entries are final-entry ordinary least squares (OLS) standardized coefficients (β). All models include same control variables as in Table 2.
p < 0.10, *p < 0.05, **p < 0.01, ***p < 0.001.
Cell entries are final-entry ordinary least squares (OLS) standardized coefficients (β).
All models include same control variables as in Table 2. #p < 0.10, *p < 0.05, **p < 0.01, ***p < 0.001.
Thus, overall results indicate that when an individual tends to feel comfortable talking to others, and striking new conversations, they will also tend to more frequently use social media in general, to consume news, and of course to relate to other people or meet new people with shared interests (extraversion). In the same vein, sympathizing with others, feeling concern for other people, and taking the extra mile to comfort others—as well as sticking to plans, liking order, or paying attention to details—are also personality attributes that tend to explain why people use social media in general terms, for news and also to socialize (agreeableness and conscientiousness). On the contrary, emotionally stable people tend to use social media for all purposes less frequently. Finally, being more open to new experiences predicts that people spend more time using social media overall, perhaps looking for content and connection possibilities that relate to pursuing new things, gathering new ideas, and so on. In any case, openness is associated to using social media less for information about public affairs. It stands to reason that people who score high on openness might be drawn to new experiences, and the information they should be exposed to over social media most likely relates to those purposes, rather than information about politics and public affairs. Openness will not consistently spark a need for political orientation, supporting previous findings of negative, mixed, or no relationship to information seeking in social media space.20,21,30
Moreover, our results show that younger people tend to use social media for all three patterns more than older counterparts do. Also, minorities and females tend to rely on social media more so for all of the uses (Table 3).
One key finding in the global sample is the role of political interest as an important antecedent for certain types of social media uses. Importantly, being interested in politics makes people use less frequently social media overall, and less likely to use it for relational purposes or interacting with others. However, it will be a positive predictor of using social media to get information about political and public affair issues. Future research should test if there is an interaction between personality traits and political interest, and perhaps explore why people are avoiding social interaction online when they are interested in politics.
These results have greater implications for comparative studies in personality traits and media use. First, it is clear that some factors of the Five Factor Model are more consistent than others in predicting media use. Although agreeableness has had mixed effects on media use in the past, the results here indicate that it may be a more reliable predictor than previously thought, and conscientiousness may be less informative. Similarly, the lack of predicative power for openness in the subsamples suggests that as social media becomes more integrated into modern life, they are seen as less novel, and therefore not related to openness at all. Second, and in agreement with others,12,13 personality trait measures are sufficiently broad and flexible enough to secure reliable constructs in several languages.
One limitation, as discussed elsewhere, 12 is the danger of conflating differences in personality traits, and effects on media use, with differences in language culture use to describe themselves. In other words, we have no way to verify concrete personality traits. Our study is also based on cross-sectional data and thus does not allow for causal inferences. In addition, it is hard to measure actual behaviors in social media just by relying on self-reported measures. 50 For instance, recent research shows that people may build the perception they are well informed, and wrongfully estimate the news will find them by relying on social media. 51 Future studies might use a combination of ethnographic or content analysis designs to determine the nature of content and more specific uses of social media.
This study is the first of its kind with data from 20 countries and included a long and broad set of controls to explain the role of personality in media use. Results indicate that personality is a powerful explainer of social media uses outside the West, and around the world. Thus, the study sheds a much needed light on the nature of these relationships beyond western societies. In doing so, it highlights the need for accounting for different uses of the various affordances of social media, since people use these platforms to fulfill different needs. Finally, the findings are an important step for isolating the more reliable, explanatory traits that relate social versus informational uses of social media around the world.
Footnotes
Acknowledgments
This research was supported by Grant FA2386-15-1-0003 from the Asian Office of Aerospace Research and Development. Responsibility for the information and views set out in this study lies entirely with the authors.
Author Disclosure Statement
No competing financial interests exist.
Appendix
| Variables | Items | M | SD | α |
|---|---|---|---|---|
| Personality traits | Agreement/Disagreement with the following statements: | |||
| Extraversion | 4.24 | 1.23 | 0.81 | |
| Like to start conversations | ||||
| Don't like to speak in front of groups (recoded) | ||||
| Comfortable introducing themselves to new people | ||||
| Being shy around strangers | ||||
| Talk to a lot of different people at events | ||||
| Find it difficult to approach others (recoded) | ||||
| Agreeableness | 5.14 | 0.96 | 0.75 | |
| Sympathize with others' feelings | ||||
| Feel little concern for others (recoded) | ||||
| Being indifferent to others' feelings (recoded) | ||||
| Love children | ||||
| Try my best to comfort others | ||||
| Find it tiresome when others ask for my help (recoded) | ||||
| Conscientiousness | 4.78 | 0.92 | 0.72 | |
| Get chores done right away | ||||
| Don't like to pay attention to detail (recoded) | ||||
| Like order | ||||
| Do things according to a plan | ||||
| Being always prepared | ||||
| Make plans and stick to them | ||||
| Emotional stability | 4.34 | 1.04 | 0.72 | |
| Frequent mood swings (recoded) | ||||
| Get upset easily (recoded) | ||||
| Obsess over problems (recoded) | ||||
| Rarely get irritated | ||||
| Don't get upset when problems arise | ||||
| Being calm most of the time | ||||
| Openness to new experiences | 4.99 | 0.96 | 0.69 | |
| Have difficulty imagining things | ||||
| I'm not interested in new ideas (recoded) | ||||
| Don't like to try new things (recoded) | ||||
| Being full of ideas | ||||
| Take a long time to learn anything new (recoded) | ||||
| Being quick to understand | ||||
| Sociopolitical antecedents | ||||
| Media trust | Trust in news from ... | 3.48 | 1.11 | 0.77 |
| Mainstream media | ||||
| Alternative media | ||||
| Social media | ||||
| News use | Frequency of getting news from... | 4.52 | 1.31 | 0.60 |
| TV news | ||||
| Printed newspaper | ||||
| Radio | ||||
| Political interest | How “closely” or “interested” respondents are interested in politics and public affairs | 4.49 | 1.46 | 0.94 |
| Political discussion network size | The number of people with whom they discuss public affair issues “online” and “off” (natural logarithm calculated as the construct was largely skewed; originally, skewness = 138.41). | 0.59 | 0.49 | |
| Frequency of political discussion | Political discussion online and offline with | 2.92 | 1.27 | 0.89 |
| family, relatives, and friends | ||||
| Acquaintances | ||||
| Strangers | ||||
| Spouse and sentimental partners | ||||
| Life satisfaction | Respondents were asked how satisfied they were with | 4.86 | 1.16 | 0.86 |
| their life as a whole | ||||
| their health | ||||
| standard of living | ||||
| safety and security | ||||
| whether they felt harassed online | ||||
| Demographics | ||||
| Age | 40.75 | 14.63 | ||
| Education | 4.31 | 1.29 | ||
| Income | 2.94 | 1.09 | ||
| Gender (51% female) | ||||
| Race (84% majority) | ||||
