Abstract
Introduction
The number of chronic diseases and the number of people with chronic illnesses are both increasing. 1 The life expectancy of people with chronic conditions has been prolonged because of improved treatments. One of the most serious challenges facing healthcare systems is empowering and engaging people with chronic diseases to manage their own health and/or therapeutic programs. With the rapid development of information science and technology, electronic health (e-health) has become an important tool for healthcare systems. The World Health Organization (WHO) defines e-health as the transfer of health resources and healthcare by electronic means. 2 E-health tools effectively communicate the right information needed by different audiences at the right time, in the right place, and in the best ways to guide healthcare and health promotion. The e-health tools can be interactive, interoperable, easy to use, engaging, adaptable, and accessible for diverse audiences. 3
Mobile health (m-health) is a type of e-health, defined by WHO as medical and public health practice supported by mobile devices, such as mobile phones, patient monitoring devices, personal digital assistants, and other wireless devices. 4 A 2011 WHO survey found that 83% of the 112 participating member countries reported at least one m-health initiative in their country. 4 Three-quarters of WHO member countries reported four or more types of m-health initiatives. 4 The types of m-health initiatives covered in the survey included communication between individual patients and health service providers, communication between healthcare professionals, intersectional communication in emergencies, health monitoring, and surveillance, and access to information for healthcare professionals at the point of care. 4 Globally, the types of m-health initiatives most frequently reported were health call centers or telephone help lines (59%), emergency toll-free telephone services (55%), emergencies (54%), and mobile telemedicine (49%). The least frequently reported m-health initiatives were health surveys (26%), surveillance (26%), raising awareness (23%), and decision support systems (19%). 4 By adding modern technology to healthcare systems, m-health empowers users to take advantage of health information and healthcare services at anytime and anywhere. Mobile technologies allow providers to help patients improve their health in real time, enabling them to personalize healthcare options and monitor progress. 4 Mobile phones are widely used in the domain of m-health for their low cost and portability. 5
M-health often uses and capitalizes on a mobile phone's core utility of voice and short messaging service (SMS) as well as more complex functionalities and applications (apps), including general packet radio service, third- and fourth-generation mobile telecommunications, global positioning system, and Bluetooth® (Bluetooth SIG, Kirkland, WA) technology. 2 Studies have documented the effectiveness of mobile phone use in healthcare and clinical practice. Bluetooth, general packet radio service, wireless local area network, and third generation–based wireless networks have been used in management of chronic pulmonary patients in Turkey, and the real-time monitoring system improved classification accuracy and facilitated tracking of these patients. 5 Some studies have highlighted the successful use of mobile phones to support telemedicine and remote healthcare in developing countries. 6 Several studies have assessed the use of SMS in the management of behavior changes, 7,8 such as smoking, 9 in the prevention of illness, such as acquired immunodeficiency syndrome, 10 in the management of chronic diseases, such as diabetes, 11 and in the improvement in medication compliance and the quality of drug therapy. 12 Lester et al. 13 confirmed in a randomized trial the effectiveness of mobile phone SMS in promoting antiretroviral treatment adherence in Kenya. In health education, Wangberg et al. 14 used SMS to educate the parents of diabetic children every day and positively affected knowledge acquisition.
In comparison with traditional mobile phones, smartphones provide mobile access to many computer functions such as Web browsing, e-mail, and social networks. They also contain powerful on-board computing capability, capacious memories, large screens, and open operating systems that encourage app development. 15 Apps are software programs designed specifically to run on smartphones devices. By December 2008 there were over 10,000 third-party apps officially available for the iPhone® (Apple®, Cupertino, CA) alone. 16 Mobile future, a broad-based coalition of businesses and nonprofit organizations in Washington, DC, reported that the number of smartphone apps downloaded increased massively, going up from 300 million apps downloaded in 2009 to 5 billion in 2010. 17 By 2016, it is estimated that more than 44 billion apps will have been downloaded, which is equivalent to 6 app downloads for every person in the world. 18 In the “health and fitness” category in Apple's App Store, developers have created thousands of downloadable apps for Apple's mobile devices. 19
Some researchers have developed health-related smartphone apps to help people with chronic diseases manage their health or therapies. Researchers also have integrated smartphone apps into clinical practice, which is a new and potentially effective health promotion strategy. So far, applying smartphone interventions in healthcare is just at the exploratory stage. Few researchers have well-defined, disease-specific, and progress-relevant, targeted outcomes with comprehensive evaluation of efficacy. Standard, systematic, and widely used m-health strategies have the potential for improved, patient-centered management of chronic disease. Therefore, we performed this content analysis to identify the focus on chronic diseases of previous studies, how the interventions were performed, whether the outcomes turned out to be effective, and which aspects could be improved. Hopefully, this general picture we draw based on literature review will benefit future research and development in m-health care.
Materials and Methods
Data Sources
In order to find eligible intervention studies, we conducted a literature search for the use of smartphone apps in the management of chronic illness in the Pubmed, EBSCO, Springer, Elsevier, and ProQuest databases, although they have overlaps. The key words we searched were “smartphone application,” “smartphone app,” “smartphone apps,” and “mobile phone application.” We searched articles published between January 2000 and December 2012, when the search was completed. Finally, a snowball review was done, in which selected articles from the literature search were screened and checked for potential eligible studies. Based on the titles and abstracts, the first selection was conducted by two experienced reviewers, who excluded the articles that did not fulfill the inclusion criteria. The full articles were obtained for all studies that seemed to meet the necessary criteria. Two reviewers each checked and verified all the articles and decided about the final inclusion of the study.
Inclusion and Exclusion Criteria
A study was included if (1) a clinical trial determined whether the smartphone app was effective in managing the focus chronic disease and (2) clear and definite methods evaluated health-related outcomes. Studies were excluded if the intervention did not use third-party apps. Also, only original research articles were included in this review.
Results
This approach yielded 16 studies that met our inclusion/exclusion criteria. An overview of these 16 articles is described in Table 1. The contents of these 16 articles are presented in Table 2.
Overview of the 16 Articles Included
BMI, body mass index; COPD, chronic obstructive pulmonary disease; DBT, dialectical behavior therapy; G, group; GOLD, Global Initiative for Chronic Obstructive Pulmonary Disease; GP, general practitioner; HbA1c, glycated hemoglobin; MDI, multiple daily insulin injections; NS, not stated; PHQ, Patient Health Questionnaire; QIDS-C, Quick Inventory of Depression Symptoms—Clinician Rated.
Summary of Key Elements of Smartphone Intervention Studies
A dash indicates the information was not provided.
3G, third generation; CO, coach only; CPDS, coach–patient portal with decision support (allowed providers to access analyzed patient data linked to standards of care and evidence-based guidelines); CPP, coach–patient portal; DBT, dialectical behavior therapy; ESA, emotional self-awareness; G, group; GP, general practitioner; HbA1c, glycated hemoglobin; ISWT, incremental shuttle walking test; OA, opposite action; PHQ, Patient Health Questionnaire; QIDS-C, Quick Inventory of Depression Symptoms—Clinician Rated; SELF, self-guided behavioral weight loss; SF-12, Short Form-12; STND, standard behavioral weight loss; TECH, technology-supported behavioral weight loss; UC, usual care.
Overview of the Included Articles
The 16 articles evaluated smartphone intervention to help people with five types of chronic diseases: diabetes (five articles), mental health problems (five articles), overweight (three articles), cancer (two articles), and chronic obstructive pulmonary disease (one article). Clinical trials in these studies determined whether the smartphone app was effective in managing the specific chronic disease. These 16 studies were performed in the United States (eight articles), Australia (three articles), the United Kingdom (two articles), Taiwan (one article), France (one article), and Sweden (one article). Sample sizes ranged from 6 to 163 participants. The mean participant age ranged from 18 to 73 years, and the duration of the intervention ranged from 3 days to 1 year. The intervention designs, items of assessment, time of assessment, methods or instruments of assessment, and outcomes are described in detail in Table 2.
In summary, except for the study protocol about the behavioral activation–based guided self-help treatment administered through a smartphone app, the findings of the other 15 reviewed studies demonstrate that smartphone interventions for long-term health management of people with chronic diseases can be effective, at least as demonstrated by the primary outcomes. There are interventions that did not demonstrate the desired positive effects in all assessment parameters.
Discussion
Target Diseases
One of the important factors that lead to a successful usage of the apps is to choose the fit and matched disease. Usually, the type of disease being able to use the health-related smartphone apps is the first concern for the researchers; then, how an app might be applied according to the related disease/condition is the next concern. These 16 studies focused on chronic illness: diabetes, mental health problems, overweight, cancer, and chronic obstructive pulmonary disease. Some illnesses are even associated with one another; for example, overweight and obesity are associated with several chronic diseases, including type 2 diabetes, hypertension, cardiovascular disease, arthritis, hyperlipidemia, and asthma. 36 Except for the nonsignificant results in a study of depression, the other 15 studies demonstrated that health-related smartphone apps were effective in monitoring patients' symptoms, supporting patients, or helping manage the chronic illness in some aspects.
Target Population
After finding apps to match the disease of interest to the researcher, the characteristics of potential app users is the next concern. Which patients are qualified to use the apps? The majority of the studies involved in this review paid special attention to the type of patients who might most effectively use the app. This literature review shows that the criteria are as follows: First, the patients should be able to understand, read and write. Second, the patients should have a smartphone and be able to use smartphone apps. For some health-related smartphone apps, the patients should have access to the Internet and be comfortable using a computer. Third, the patients are willing to and capable of using the health-related smartphone apps to manage their chronic diseases. Also, the patients' positive attitude toward using health-related smartphone apps is of great importance.
Contents of the App
What specifically the smartphone apps can help to manage is the third concern a researcher needs to consider. App contents often include symptom management, treatment management, and daily activity management. For example, in regard to symptom management, one study focused on the management of chemotherapy-associated side effects of patients with cancer. Five studies in this review focused on symptoms management of patients with mental health problems. In regard to treatment and daily activity management, five studies in this review focused on the specific requirements to help diabetes patients manage blood glucose, insulin dose adjustment, and dietary intake. Three studies in this review focused on the daily activities of overweight patients to help them manage calorie and fat intake and physical activities. One study focused on exercise for patients with chronic obstructive pulmonary disease to increase their endurance walking at home and inspiratory capacity. One study tried to provide health information to support the education needs of cancer patients.
Evaluation of Smartphone Interventions
The evaluations of the apps in managing the chronic illnesses are different but also share common aspects. The acceptability and the effectiveness of the apps are often evaluated. For the aspect of acceptability, the dropout rate and the user experience indicate the feasibility and the applicability of the app. Qualitative interviews evaluate the participants' user experience with the intervention app. Summarizing the studies included, we found that the effectiveness of interventions was tested by different means, such as the management of symptoms, related knowledge of the chronic diseases, quality of life, psychosocial health, times of hospital visits, inpatient days, and the cost of healthcare.
Possible Improvement in Smartphone Apps
Use of smartphone apps in long-term health management of people with chronic diseases is still at the beginning stage. We think considerable improvement is possible in the future. For example, it is very important to have a group of talented and qualified professional staff to implement the smartphone intervention and respond to the needs proposed by patients. As such, the pre-intervention training for project staff team members is of great importance. One study found that the research nurse and ward nurses felt competent and confident in monitoring the patients' data via the computer and offering advice to participants after their implementation training. 33
The Internet can effectively distribute psychological treatment programs to improve mental health. 37,38 There is a drive to use online technology to expand patient knowledge and support patient–physician communication to improve chronic illness management and treatment outcomes. Nine studies in the review documented that apps combined with Internet use are more effective. Because some symptoms require intervention as soon as they occur, the Internet can help doctors or nurses to give patients advice as early as possible. As countries are increasingly empowered by smartphones with Internet connection, it is also possible to develop health-related smartphone apps connected to the Internet. However, some current Internet-delivered interventions and Internet-based treatment apps have limitations with respect to the security of patients' information.
Every smartphone app mainly focuses on only part of the management of the chronic illness. For example, researchers developed INNSULIN, 21 which tells the diabetes patient how much insulin he or she intends to inject. However, the management of diabetes includes many aspects, such as dietary intake, which is the object of obesity management and blood glucose control. So a comprehensive smartphone app is needed to help patients manage the multiple facets of their condition. Some chronic diseases are associated with several other chronic diseases. It is necessary and promising to develop apps that can combine management of different chronic diseases. Then the doctors can choose the specific module of the app personalized to the patient.
Health-related smartphone apps have been developed, but development of more sophisticated, versatile products and the expansion of apps in healthcare systems could be of enormous benefit. If people with chronic diseases find self-management and education accessible, easy, and effective with health-related smartphone apps, they can actively participate in managing their illness and improve their health by using apps.
Conclusions
Recognizing the communication and support needs for people with chronic diseases, our review highlights the importance of future research on interventions with health-related smartphone apps. With the help of the apps on mobile devices, participants in these studies with chronic diseases felt secure in the knowledge that their illnesses were being closely monitored. They were participating in their own health management more effectively. They also felt that they had not been forgotten by their doctors and were taken good care of even outside the hospital/clinic.
We believe that with the development of smartphones, apps, and the Internet, integrating apps to facilitate health into the platform of smartphones may be effectively used by more and more caregivers and patients. Smartphone apps aimed at supporting healthcare can play an important role. Although the smartphone apps tested in the reviewed studies may be limited in terms of content, they reveal promising outcomes in long-term management of chronic diseases. The use of health-related smartphone apps could serve as the therapist's extended arm into the daily life of the patients. It is highly possible that smartphone interventions for other health problems will be tested in future comparative effectiveness studies.
Footnotes
Acknowledgments
This research was supported by the Science and Technology Commission of Shanghai Municipality, China. The project number is 12410707900.
Disclosure Statement
No competing financial interests exist.
C.Y. is the Principal Investigator of this research project who was responsible for the entire study design. J.W., C.W., and Y.W. performed the literature review and the drafting of manuscript. N.Y., A.Y., and Y.S. performed critical revisions of the manuscript.
