Special Issue of Production and Operations Management “Social Technologies in Operations”

Cowgill B. Zitzewitz E. . 2015. Corporate prediction markets: Evidence from Google, Ford, and firm X. Rev. Econ. Stud. 82(4): 1309–1341.

Cui R. Gallino S. Moreno A. Zhang D. J. . 2018. The operational value of social media information. Prod. Oper. Manag. 27(10): 1749–1769.

Feng Q. Shanthikumar J. G. . 2018. How research in production and operations management may evolve in the era of big data. Prod. Oper. Manag. 27(9): 1670–1684.

Gao H. Zhao H. Tan Y. Lin Y. Wei L. . 2021. Social Promotion: A creative promotional framework on consumers’ social network value. Prod. Oper. Manag. Forthcoming.

Guha S. Kumar S. . 2018. Emergence of big data research in operations management, information systems, and healthcare: Past contributions and future roadmap. Prod. Oper. Manag. 27(9): 1724–1735.

Hu Y. Xu A. Hong Y. Gal D. Sinha V. Akkiraju R. . 2019. Generating business intelligence through social media analytics: Measuring brand personality with consumer‐, employee‐, and firm‐generated content. J. Manag. Inform. Syst. 36(3): 893–930.

Huang N. Yan Z. Yin H. . 2021. Effects of online‐offline service integration on e‐healthcare providers: A quasi‐natural experiment. Prod. Oper. Manag. forthcoming.

Khurana S. Qiu L. Kumar S. . 2019. When a doctor knows, it shows: An empirical analysis of doctors’ responses in a Q&A forum of an online healthcare portal. Inform. Syst. Res. 30(3): 872–891.

Kumar N. Qiu L. Kumar S. . 2018. Exit, voice, and response on digital platforms: An empirical investigation of online management response strategies. Inform. Syst. Res. 29(4): 849–870.

Lee S. Y. Qiu L. Whinston A. . 2018. Sentiment manipulation in online platforms: An analysis of movie tweets. Prod. Oper. Manag. 27(3): 393–416.

MacMillan D. Torbati Y. . 2021. How the Rich Got Richer: Reddit Trading Frenzy Benefited Wall Street elite. The Washington Post. Available at https://www.washingtonpost.com/business/2021/02/08/gamestop‐wallstreet‐wealth/ (accessed date February 9, 2021).

Mallipeddi R. Kumar S. Sriskandarajah C. Zhu Y. . 2021. A framework for analyzing influencer marketing in social networks: selection and scheduling of influencers. Management Sci. Forthcoming.

Perez S. 2020. Walmart to Pilot Test Livestreamed Video Shopping on TikTok. TechCrunch, Available at: https://techcrunch.com/2020/12/17/walmart‐to‐pilot‐test‐live‐streamed‐video‐shopping‐on‐tiktok/ (accessed date February 9, 2021).

Qiu L. Cheng H. K. Pu J. . 2017. Hidden profiles in corporate prediction markets: The impact of public information precision and social interactions. MIS Quart. 41(4): 1249–1273.

Qiu L. Kumar S. . 2017. Understanding voluntary knowledge provision and content contribution through a social‐media‐based prediction market: A field experiment. Inform. Syst. Res. 28(3): 529–546.

Qiu L. Rui H. Whinston A. . 2019. Optimal auction design for Wi‐Fi procurement. Inform. Syst. Res. 30(1): 1–14.

Qiu L. Chhikara A. Vakharia A. . 2021. Multidimensional observational learning in social networks: Theory and experimental evidence. Inform. Syst. Res. 32(3): 876–894.

Qiu L. Whinston A. B. . 2017. Pricing strategies under behavioral observational learning in social networks. Prod. Oper. Manag. 26(7): 1249–1267.