The Reliability and Factorial Validity of the Questionnaire on the Quality of Relationships in Hospitals

Abstract

An instrument developed to measure communication, collegiality, and climate related to the quality of relationships in hospitals is described. Entitled the Questionnaire on the Quality of Relationships in Hospitals (QQRH), the 62 item questionnaire was administerd to 345 employees at two non-profit, general hospitals. The reliability of the questionnaire was estimated by using coefficient alpha. The validity of the separate scales was evaluated through factor analysis. Finally, the questionnaire differentiated between and among subgroups in the sample that were assumed to have more or less positive attitudes. On the basis of this evidence, the QQRH is recommended to estimate employee attitudes about the quality of relationships in hospitals.

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