A factor analysis of the Minnesota Satisfaction Questionnaire-Short Form was conducted, based on the responses of 852 direct care staff from a variety of residential facilities. The results confirmed that intrinsic and extrinsic satisfactions are separate factors as reported by the authors of the scale. Also presented are norms for three satisfaction scales, comparisons between scores of staff from different facility types, and relationships between staff characteristics and job satisfaction.
Get full access to this article
View all access options for this article.
References
1.
Anderson, L. M. and Weiss, D. J. (1971). Stability of Measured Work Adjustment. Work Adjustment Project, Minneapolis: University of Minnesota.
2.
Dellinger, J. K. and Shope, L. J. (1978). Selected characteristics and working conditions of direct service staff in Pennsylvania CLAs. Mental Retardation, 16, 19-21.
3.
Felsenthal, D. and Scheerenberger, R. C. (1978). Stability and attitudes of primary caregivers in the community. Mental Retardation, 16, 16-18.
4.
George, M. J. (1980). A statewide study of employee turnover in community residential facilities for developmentally disabled persons. Unpublished doctoral dissertation, George Peabody College for Teachers.
5.
George, M. J. and Baumeister, A. A. (1981). Employee withdrawal and job satisfaction in community residential facilities for mentally retarded persons. American Journal of Mental Deficiency, 85, 639-647.
6.
Hauber, F. A. , Bruininks, R. H., Sigford, B. B., Wieck, C. A., and Hill, B. K. (1981). 1978-1979 in-depth national interview survey of public and community residential facilities for mentally retarded persons: Methods and procedures. Minneapolis: Department of Educational Psychology, University of Minnesota.
7.
Lakin, K. C. , Bruininks, R. H., Hill, B. K., and Hauber, F. A. (1982). Turnover of direct-care staff in a national sample of residential facilities for mentally retarded people. American Journal of Mental Deficiency, 87, 64-72.
8.
McCord, W. T. (1981). Community residences: The staffing. In: J. Wortis (Ed.), Mental Retardation and Developmental Disabilities, Vol. 12. Brunner/Mazel Publications, New York.
9.
Pritchard, R. D. and Peters, L. H. (1974). Job Duties and Job Interests as Predictors of Intrinsic and Extrinsic Satisfaction. Organizational Behavior and Human Performance, 12, 315-330.
10.
Sarata, B. P. (1974). Employee satisfaction in agencies serving retarded persons. American Journal of Mental Deficiency, 79, 434-442.
11.
Weiss, D. J. , Davis, R. V., England, G. W., and Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota studies in vocational rehabilitation, No. 22. Minneapolis: University of Minnesota.
12.
Weiss, D. J. , Davis, R. V., Lofquist, L. H., and England, G. W. (1966). Instrumentation for the theory of work adjustment. Minnesota studies in vocational rehabilitation, No. 44. Minneapolis: University of Minnesota.
13.
Zaharia, E. S. and Baumeister, A. A. (1978). Technician turnover and absenteeism in public residential facilities. American Journal of Mental Deficiency, 82, 580-593.
14.
Zaharia, E. S. and Baumeister, A. A. (1979). Cross-organizational job satisfaction of technician-level staff members. American Journal of Mental Deficiency, 82, 580-593.
15.
Zigman, W. B. , Schwartz, A. A., and Janicki, M. P. (1984). Group home employee job attitudes and satisfactions. In: J.M. Berg (Ed.). Perspectives and Progress in Mental Retardation. Vol. I-Social, Psychology and Educational Aspects. University Park Press, Baltimore.
