A Human Resource Planning Model

The modern organization structure — whether in the public or private sector — is composed of a highly unpredictable resource: people. They enter the organization at different points and bring to it an almost infinite variety of skills. The staffing of an organizational entity, therefore, contains many uncertainties. To reduce the effect of these uncertainties, the authors have developed a sophisticated human resources forecasting system using computer-based modeling and simulation techniques. This model was designed and developed for use in a large branch banking system operating statewide. It is, however, applicable for use in other industries having different organizational structures. The Manpower Planning Quotas model (MPQ) is a tool which permits management to experiment with alternative staffing policies to achieve an optimum level of qualified personnel.