Themed book reviews: Organizational conflict management: Revisiting the past and charting the future

Babcock, L. & Laschever, S. Women don't ask: Negotiation and the gender divide. Princeton, NJ: Princeton University Press , 2003.

Bazerman, M.H. Judgment in managerial decision making, 6th edn. Hoboken, NJ: Wiley , 2006.

Brett, J.M. Negotiating globally: How to negotiate deals, resolve disputes, and make decisions across cultural boundaries. San Francisco, CA: Jossey-Bass , 2001.

Bush, R.A.B. & Folger, J.P. The promise of mediation: Responding to conflict through empowerment and recognition . San Francisco, CA: Jossey-Bass , 1994.

Bush, R.A.B. & Folger, J.P. The promise of mediation: The transformative approach to conflict, revised edn. San Francisco, CA: Jossey-Bass , 2004.

Cloke, K. & Goldsmith, J. Resolving conflicts at work, 2nd edn. San Francisco, CA: Jossey-Bass , 2005.

Costantino, C.A. & Merchant, C.S. Designing conflict management systems. San Francisco, CA: Jossey-Bass , 1996.

De Dreu, C. & Van de Vliert, E. Using conflict in organizations. London: Sage , 1997.

Gelfand, J.M. & Brett, J.M. (Eds) The handbook of negotiation and culture. Stanford, CA: Stanford University Press , 2004.

Gleason, S.E. (Ed.) Workplace dispute resolution: Directions for the twenty-first century. East Lansing: Michigan State University Press , 1997.

Hermann, M.S. (Ed.) Handbook of mediation: Bridging theory, research, and practice. Oxford: Blackwell , 2006.

Katsh, E. & Rifkin, J. Online dispute resolution. San Francisco, CA: Jossey-Bass , 2001.

Kolb, D.M. & Williams, J. The shadow negotiation. New York: Simon & Schuster , 2000.

Kolb, D.M. & Williams, J. Everyday negotiation: Navigating the hidden agendas in bargaining. San Francisco, CA: Jossey-Bass , 2003.

Lipsky, D.B. , Seeber, R.L. & Fincher, R.D. Emerging systems for managing workplace conflict: Lessons from American corporations for managers and dispute resolution professionals. San Francisco, CA: Jossey-Bass , 2003 .

Moffitt, M.L. & Bordone, R.C. (Eds) The handbook of dispute resolution. San Francisco, CA: Jossey-Bass , 2005.

Oetzel, J.G. & Ting-Toomey, S. (Eds) The Sage handbook of conflict communication: Integrating theory, research, and practice. Thousand Oaks, CA: Sage , 2006.

Schneider, A.K. & Honeyman, C. (Eds) The negotiator's fieldbook: The desk reference for the experienced negotiator. Washington, DC: American Bar Association , 2006.

Ury, W.L. , Brett, J.M. & Goldberg, S.B. Getting disputes resolved. San Francisco, CA: Jossey-Bass , 1988.

Watkins, M. Breakthrough business negotiation. San Francisco, CA: Jossey-Bass , 2002.

Bush, R.A.B. & Folger, J.P. The promise of mediation: Responding to conflict through empowerment and recognition . San Francisco, CA: Jossey-Bass , 1994.

Lipsky, D.B. , Seeber, R.L. & Fincher, R.D. Emerging systems for managing workplace conflict: Lessons from American corporations for managers and dispute resolution professionals. San Francisco, CA: Jossey-Bass , 2003 .

Mayer, B.S. Beyond neutrality: Confronting the crisis in conflict resolution. San Francisco, CA: Jossey-Bass , 2004.

Brett, J.M. , Barsness, Z.I. & Goldberg, S.B. The effectiveness of mediation: An independent analysis of cases handled by four major service providers . Negotiation Journal, 1996, 12, 259—69 .

Costantino, C.A. & Merchant, C.S. Designing conflict management systems. San Francisco, CA: Jossey-Bass , 1996.

Shapiro, D.L. Reconciling theoretical differences among procedural justice researchers by re-evaluating what it means to have one's views `considered': Implications for third-party managers. In R. Cropanzano (Ed.), Justice in the workplace: Approaching fairness in human resource management. Hillsdale, NJ: Lawrence Erlbaum Associates , 1993, pp. 51—78.

Shapiro, D.L. & Brett, J.M. Comparing three processes underlying judgments of procedural justice: A field study of mediation and arbitration . Journal of Personality and Social Psychology, 1993, 65, 1167—77 .

Ury, W.L. , Brett, J.M. & Goldberg, S.B. Getting disputes resolved. San Francisco, CA: Jossey-Bass , 1988.

Kelley, D.L. & Waldron, V.R. Forgiveness : Communicative implications for social relationships . Communication Yearbook, 2006 , 30, 303—41 .