Abstract
A hermeneutic phenomenological analysis reveals the complexity of bipolar disorder. Operating at biological, psychological, and social levels this phenomenon creates dilemmas and people must account for their choices in a moral order. Two participants suffer from the condition, whereas a third is employed to deliver mental health treatment. Three themes are identified showing that all the participants struggle to feel they are competent and consistent decision makers. They feel exposed, fearing that others will impose interpretations on their behavior. They resist the imposition of a medical model, wanting to believe that choices are personal and related to life experiences. This person-centered interpretation is favored because it offers the potential for learning, for achieving autonomy, and growth. By attending to the interpersonal aspects of emotion and subjectivity, this analysis challenges the idea that autonomy can be undermined by a disease process in a simple manner. It is suggested that mental health care systems need to deliver services in which the personal and interpersonal aspects of recovery are adequately managed.
Introduction
Researchers vary in the understandings they promote in a diverse range of published literature. Some place emphasis on the biological processes within a person which can cause emotional instability. Others provide psychological models and some argue for understanding at an interpersonal level. In contrast, this article reports on a phenomenological analysis during which the researcher sets existing knowledge aside; engaging with the manner in which participants experience the condition while interacting with others. Rather than excluding some levels of analysis, phenomenological methodologies attempt to capture complexity by turning back to experience. Experience is examined before asking who experiences or whether experience is individual or interpersonal. This form of research is conducted with a reflexive awareness of the potential for control or abuse, attending to the manner in which meanings are imposed within dominant knowledge systems. The researcher has worked to engage with participants as fellow humans who face common dilemmas.
Bipolar disorder is most often understood as a functional mental health problem, which has a profound influence on an individual’s mood, energy, and social functioning. Intermittent extreme mood swings are observed, usually between periods of normal emotional functioning, but often with some symptoms of depression remaining (Mitchell & Malhi, 2004). It is found that a combination of mood-stabilizing medication and psychosocial therapy can reduce the frequency and severity of the individual’s altered emotional states. But those who suffer from this condition place greater emphasis on the quality of their relationships with health professionals, where issues of control, empowerment, or involvement are a concern (Skelly, 2013). Also, a culture is identified in which a biomedical interpretation of risk is promoted and this can be dehumanizing when people are understood as objects to be managed (Liebert, 2013). These problems are increased where people who struggle to manage their moods must depend on other people (Rusner, Carlsson, Brunt, & Nystrom, 2010).
People who suffer from bipolar disorder often report feelings of being out of control (Crowe et al., 2012). They value relationships with relatives, friends, and professional workers, particularly when these people remain vigilant to the influence of fluctuating moods (Doherty & MacGeorge, 2013). However, they can experience difficulties with attachment (Gilbert, McEwan, Hay, Irons, & Cheung, 2007) and relationship conflict, when they struggle with identity, trust, and self-confidence (Fernandez, Breen, & Simpson, 2014; Rusner, Carlsson, Brunt, & Nystrom, 2009). Managing issues of control, power, trust, and self-confidence are central to the process of delivering mental health care. But researchers in this setting often ignore these complexities by measuring concrete entities, such as the “individual” and their “disease.” This simplification means that complex interpersonal difficulties are attributed to the “treatment resistant disease,” or the “problem patient,” whereas influential factors acting at psychological or social levels are neglected.
People are free to act impulsively, freely following their intuitions and emotional desires, but in their encounters with others they need to formulate a rational justification for their choices (Wharne, 2014). If emotions are inconsistent and vary alarmingly, then the mundane self-accounting that people perform in a moral social order will be troubled. Tensions can develop in relationships and people can struggle to experience each other as coherent capable deciders. When suffering from bipolar disorder, the experience of low mood will cause delays in decision making, whereas impulsivity is a problem during an elated period (Gilbert et al., 2011). Then in periods of stability, people who take treatment for this condition are not sure if they are still unwell and they question the need to continue with that treatment (Inder et al., 2010).
Experiencing extreme emotional states can make is more difficult for a person to account for themselves. But those who are employed in mental health care also face dilemmas. They gain a sense of achievement by getting to know and help people, but they must give a rational account of their actions to other health care professionals (Elstad & Hellzen, 2010). They must be both caring and professional; they must not be too emotionally involved, maintaining service standards, while at the same time they must express empathy (Billig et al., 1988; Genuis, 2012). Failing to achieve self-coherence when facing these conflicting demands can cause practitioners to feel “burned-out” or “depersonalized” (Onyett, 2011).
Mental health practitioners are required to follow professional guidance and to deliver evidence based practice so that their actions are regulated, rather than personally chosen. This can cause difficulties because people who seek their help want a personal relationship built on mutual trust (Wharne, 2014). There can be a mismatch between professional care systems and an individual’s needs in a personal journey toward the recovery of their mental health; as identified in the survivor movement (Adame, 2014).
When researchers employ theoretical models, it is difficult to include the complexities of interpersonal encounters in human relationships. Our human capacity to make rational choices is often naively assumed in simplistic models and then thought of as impinged on by mental disease (Donovan & Blake, 1992). While other factors such as psychological trauma, developmental problems, or social exclusion can also be thought of as limiting capacity. But placing emphasis on the vulnerability of the individual does not clarify our understanding of mutual decision-making or associated interpersonal emotional processes.
The material analyzed in this article is taken from a broader study of decision making in mental health care (Wharne, 2014), in the United Kingdom. Interviews were conducted with 16 participants who were recruited through posters displayed in community mental health services. They were not categorized as “suffering from mental illness,” “mental health professional,” or “family caregiver,” as most would have fallen within at least two of these definitions. However, where participants spoke about the same issues, these narratives were brought together for analysis.
Three participants spoke in detail about bipolar disorder. The aims of the research included the question of how treatment plans are agreed. Qualitative research methods were chosen as a means to retain the sense of personal choice and mutual understanding that is central to this enquiry. The interview questions prompted conversational reflection; where participants spoke about how they were required to make choices and the dilemmas they faced in the various settings of mental health care; while contrasts were also drawn with decision making in other contexts.
Methodology
Hermeneutic phenomenological analysis is not relativist in the sense that conflicting views are approached as more than alternative perspectives or truths. But on the other hand, the analysis is not intended to generate one version of reality in which the views of one participant are found to be correct and another’s incorrect. The only access we have to reality is through the flawed, contested but reflexive experiences of participants. In this reality, the meaning of experiences and the nature of individuals are in constant flux, so that our shared human condition and the associated existential dilemmas we face are the only grounds on which understanding can be built.
An analysis was conducted following van Manen (1990). This is an approach originally developed in educational research, but it is now established in health care settings (Lindseth & Norberg, 2004). Conversational relationships were developed with each participant in semistructured interviews and shared meanings were generated. There was, therefore, a partnership of similarity in which joint understandings were constructed (Gadamer, 1975). However, through this process, along with the use of prompt questions, descriptive narrative material was gathered, driven by the experiences of participants. Deeper understandings of particular aspects of human existence became possible in a partnership of difference. Interviews were recorded, transcribed into easily read English. Preconceptions were put aside as a close reading of the resource lead to descriptive annotation, in which themes were built as headings for organizing further examination (Sadala & Adorno, 2002).
The epoch was employed, so as to engage with experience as it is lived. The researcher moved continuously between part and whole in a hermeneutic circle, employing holistic, selective, and detailed reading (van Manen, 1990). These processes started with a close reading and the identification of themes, whereas sententious phrases were selected capturing and illustrating the fundamental meaning or significance of what was experienced. The researcher moved from an empathic engagement with the specific experiences that were described, to a reflexive consideration of the material as a whole and then back to empathic engagement. Each selected phrase was examined again in further sentence by sentence readings to verify their centrality to that which was experienced.
Although participants have unique experiences, a hermeneutic phenomenological approach opens the possibility that their lives might be made accessible and understandable. The researcher does not categorize participants or assume that experience is mediated by social identities or labels. In Husserl’s original thinking, we ask “what is experienced” before asking “who is experiencing” (van Manen, 1990). Meanings are not limited to one place or time, as we all face similar dilemmas whenever or wherever we live. In this approach, the researcher should have a personal interested in the topic, albeit within the constraints of a rigorous phenomenological encounter with data. Ethical approval was gained from three required institutions. The author is employed as a mental health practitioner and manager, involved daily in the issues explored here.
Participants
Anna is in her late 20s, is suffering from bipolar disorder, is a registered nurse but off work and receiving support from community mental health services.
Greta is in her late 30s and is a registered mental health nurse. She is working in a community mental health team.
Frank is in his 60s, is suffering from bipolar disorder, retired from work in the hotel business and receiving support from community mental health services.
Findings and Discussion
Although Anna, Greta, and Frank have probably never met each other, they describe a similar scenario. This is a scenario in which someone who is diagnosed as suffering from bipolar disorder is prescribed treatment, but they believe that they have a right to choose whether to take that treatment or not. Anna and Frank are service users in this kind of encounter, whereas Greta is a nurse.
We might expect that practitioners should promote professional understandings of mental illness and place emphasis on the need for treatment, while this is resisted, but a more complex picture is found. All three participants seek to experience autonomy while feeling that this is hindered by the interpretations that others impose.
Three themes were identified: Self-experiment while feeling left out, Being watched and challenged, and Becoming autonomous; being responsible.
Self-Experiment While Feeling Left Out
As a nurse, Greta paraphrases the kind of things she might say when someone has stopped taking treatment. She does not think that this is the best way to proceed and she would suggest a reduction, but she is willing to work with the choice that was made. She interprets this decision as a kind of experiment:
Almost, well a self-experiment, well you know; “You’ve chosen to do this, you’re experimenting with this, um whilst I think that is really good, I don’t necessarily think it is the best way of doing it because you could maybe cut some out, or reduce them, but now you’ve done it we’re going to have to go with it.” (Greta)
On the other side of this kind of encounter, Anna, who suffers from bipolar disorder, stopped taking treatment without telling anyone. She is told that this choice is not condoned, but again, the worker is willing to accept that the choice is made:
I just did it and I told somebody about four five weeks in that I wasn’t taking my medication any more, and the response was; “I can’t condone what you are doing, because I think you should be on medication, but, you have to find out for yourself.” So, she kept the ball firmly in my court. (Anna)
Coming off medication is an experiment for Anna and she is told that she must “find out for her self.” As mental health service users, both Anna and Frank believe that they should have choices. But when Anna was first prescribed this treatment, she did not experience herself as choosing. She was “persuaded,” but then felt that she could deal with her problems on her own:
I was persuaded by my, um, mental health workers that I needed to take, medication, um, and I started taking medication and then I stopped taking medication and I relapsed quite badly . . . I thought I could deal with it on my own. (Anna) The people with the problems should have the choice and a say, what is good for them, and what they need. (Frank)
If people are free to choose, they can learn and find things out for themselves. Anna has accepted, through experimentation, that taking treatment is the right choice.
I wanted to take that chance, that risk, and, it was they were in the end their advice and their decision to put me on mediation was the right the right, right decision. (Anna)
Meanwhile, this scenario also represents an experiment for Greta because it provides an opportunity for her to work at a psychological level. She wants to empower and she understands therapy as involving a person in making choices:
If you looked at the concept of self, actually physical medication is only part of the treatment, but at a psychological approach, empowering somebody to make a choice and a decision is much more therapeutic than popping a tablet. (Greta)
Greta is open to a more complex understanding of the self. She understands therapeutic change as empowering when it occurs at a psychological level, rather just relying on medication. Meanwhile, she feels left out as the woman she is helping has already stopped taking treatment without consulting her. Frank also feels that choices were not made available to him:
I’m thinking it is a bit of a Hobson’s choice because they’re, they’re doing it regardless, they haven’t discussed they’ve already made that decision. (Greta) I didn’t really think that I had an awful lot of choice. (Frank)
Anna also feels left out because she was not originally given choices in the prescription of medications:
I was sat in a room and I was saying that I didn’t want to go into hospital, that I wanted to go home, and I was threatened with, um, Mental Health Act, saying that if I didn’t come into hospital, then I would be forced to. It was pretty much there this is the medication this is the tablet that you are going to be on. (Anna)
All three participants feel that they were not involved in decisions. There is, however, a transition in the experience of these participants, from a position in which they were not involved, to an experience of discussion and negotiation.
Greta recognizes complexities in the way that the self is understood. This self is not just preformed and then hindered by an illness process, but is dynamic with potential through processes of empowerment. A sense of autonomous responsibility is linked with this transformation. Anna and Frank feel people should have choice. Anna felt entitled to take risks. She wanted to stop the treatment to see what would happen, believing that there was a chance that she could manage. Meanwhile, Greta wants to empower, to enable a person to become autonomous. However, these choices are made under the scrutiny of others who might raise questions.
Being Watched and Challenged
Both Anna and Greta feel watched in the sense that their choices are subject to the scrutiny of others. All three participants are concerned about how their problems are understood and how different understandings impinge on them. Frank struggles to understand what “being bipolar” means. Anna is uncomfortable with the manner in which mental health workers would talk with a member of her family to gain information on her state of mind. She would like to be understood like anyone else and she does not want people to assume too quickly that she is unwell:
I thought it was someone going straight over my head, and was telling tales on me, Um, I felt as though they had they had to keep a constant watch . . . everyone’s allowed a down day, or a happy day, and it’s not just because I am unwell it’s just that I’m having I’m having a rotten day like the rest of the population and I don’t want anyone to jump too quickly, into thinking; “oh she’s relapsed.” (Anna)
Anna feels she is being watched and she is concerned that a biomedical interpretation is imposed. Greta experiences the assumptions of others in a similar manner. She wants to work at a psychological level and is concerned by medical understandings. She worries that her efforts to negotiate will be challenged:
But that doesn’t sit within the medical model, so I will be challenged about that now, because I could be seen as coercing with somebody not taking their medication, because that’s something that’s traditional. So the traditional response I guess would be alarms ringing, this lady has been detained in hospital under [Section] 3 for non-compliance with medication in the past. (Greta)
Noncompliance is seen as a sign of illness and a medical interpretation might involve putting pressure on someone to continue with treatment. However, Greta wants to empower and she understands therapy as involving choices. She would like work in a more interactive manner:
If I was to look at the care plan, it clearly says, “monitor medication, check compliance, look for signs, break through symptoms,” all those classic phrases, but doesn’t say; “actively listen, challenge, explore, respect, value.” (Greta)
Greta must monitor an illness rather than relate to a person. However, she feels a need to challenge and she is challenged herself. She wants to respect and value, but the way in which behavior is understood imposes meanings. A medical model is influential but participants express other understandings. Anna describes how she is influenced by her mother, whereas Frank mentions experiences from childhood:
Most of my decisions are influenced by um, especially my mother because, um, she always thinks that she, she is right and if I make a wrong decision she always lets me know that it was wrong and I should have done it her way. (Anna) It’s still hard to figure out, how bi-polar comes about or how you become bi-polar, or how you are, bi-polar, um, I had some experiences when I was young, that um, I’ve discussed with the psychiatrist, I um, the um, I think I’d have been a different person if these things wouldn’t have happened to me, I was abused when I was young. (Frank)
It is difficult for Frank to conceptualize how a mental illness comes about as a part of him, or an aspect of who he is, but he identifies experiences of abuse in childhood as something connected with the problem. Meanwhile, although Anna has made choices, she then reviews these decisions from a distance she feels they are wrong. Both Anna and Frank experience different aspects of themselves:
They were choices my choices because I was in the driving seat of whatever I was doing at the time, but, they were quite often the wrong, the wrong choices once, I could, look at it from, a bit further away, um, they were, they were, too, too rushed. I end up going back, back to bed and not achieve anything just my safe place, my safe place is, is deciding to go back to bed but if I am high then I can make decision all over the place. (Anna) I’ve got this one part of me is quite outgoing and quite confident and the other part of me gets, into myself. I hadn’t always been, the person, that the person that I was wanting to. (Frank)
There is an inconsistent experience of self; choices are made which later do not make sense to these participants.
Participants cannot experience their choices as free of interpretations applied by others. Greta is concerned that colleagues will challenge her and when Anna is able to gain some distance, she sees that she was avoiding decision making or acting impulsively. A biomedical understanding imposes meaning and when Anna feels her choices are “wrong,” she goes back to bed and this can be seen as suffering from a low mood. Frank does not feel he has been the person he wanted to be. It is then difficult for these participants to be confident in their choices, particularly when emotional impulsivity and avoidance of decisions are viewed as symptoms of illness.
Becoming Autonomous, Being Responsible
Greta continues to paraphrase the things she might say. She is placing further emphasis on negotiation. Working at that psychological level, she feels she can put some responsibility back:
“While I don’t necessarily agree with you not taking medication, however, don’t have a choice in that, so what can I do to support you in that, at what what point would you consider taking it,” so it’s a little bit different of a way of looking at it, putting a little bit of responsibility back. It think it’s just, making a decision that might be more therapeutic management of the risk, that moves a little way about the person becoming part of that accountability decision making process, rather than it all sitting, on the door of the care co-ordinator, or the doctor. (Greta)
Bringing people into decision-making processes is for Greta a means of sharing responsibility. However, Anna has described how she was told that “this is the treatment you will be taking.” So, she struggled to take responsibility for decisions around treatment. In a similar manner, Frank felt that during his admission to psychiatric hospital, he was in the hands of other people:
I felt it was very much, I was very much guided by what, what they were saying, rather than imputing my own ideas, because I felt that they were the experts and they knew what they were doing. (Anna) I think you’re in the hands of other people, and you put your trust or you hope you’re in the right hands and the person will do the right things for you. (Frank)
Moving on from this passive position, Anna stopped taking treatment. Greta also describes how the woman she has helped also stopped her treatment and needed to feel she was exercising some control:
She said, “It is the only thing I can control,” so we then talked about other areas in her life where she could control, so that, was quite a useful way of kind of listening and seeing her point of view and things, and to be fair, I thought it was completely rational. (Greta)
Greta finds that rather than lacking an understanding of her illness, this woman is rational in her attempt to take control. However, she cannot handover all responsibility and if risks develop she would have to ask colleagues to assess under mental health law:
I would have a duty of care to do that; you’re involved in a mental health team, I couldn’t ignore that. (Greta)
Greta is not free to hand all choices and responsibilities back to this woman. As a member of a team, she does not make autonomous choices. While on the other side of this kind of encounter, Anna reports that she has achieved a sense of being autonomous and Frank now sees that he did have some choices:
I have got to know the service much better um, that I know that I’m, autonomous. Um, I can make my own decisions. I knew the mental health worker a lot better, um, and felt that I could put forward ideas rather, than just sitting back and taking it. (Anna) I did have choices when it comes down to, I’ve given up drinking lately, um, I’m sorry in some ways that I took the choices, of having a drink. (Frank)
Anna is describing a dynamic relationship. She is not passively accepting decisions but contributing to them. Meanwhile, Frank recognizes that he has made choices in his life and he has recently decided to stop using alcohol, which will enable him to experience more regulated moods. Both Anna and Frank are seen by mental health workers and Anna says her self-understanding is mediated by an ability to talk more freely with her worker:
Beginning to know my own mood cycle and, that I could, um much easily um, converse, with, with, how I was feeling rather than um, letting the mental health worker, look at me and then assess me from that way, I was then able to open up and talk, more freely about how I was, how I was feeling. (Anna)
But Anna experiences a paradox which is imposed by the idea that her understanding is undermined by a disease process:
I do accept, that sometimes somebody else has, needs to take responsibility for me, if I am unwell, not that I feel like that when I am unwell, but I only feel like that when I’m, [laughs] when I’m well. (Anna)
Although Anna has gained self-understanding, she still experiences a split in her being. Her desire to make independent choices of her own becomes associated with a diseased state of mind. Anna and Frank do not understand their difficulties as a simple matter of mental illness. When they struggle to make choices which feel right for them, they connect this with the difficult relationships and traumas of their lives. Increased autonomy is achieved only through improved communication, trust, and honesty. On the other side of this relationship, Greta wants to promote autonomy and responsibility. She talks about negotiation and attempts to tie the person she monitors into an interpersonal decision-making process.
In this scenario, it is not just the illness process which is a problem; powers can be used to require that people take treatment if needed. The issue which seems more problematic is the capacity to choose as a separate individual. Stopping treatment without telling anyone is subject to different interpretations and again, it is this freedom to give experiences different meanings which is concerning for participants. They are worried because others can give their choices negative connotations, as symptoms of illness, as coercion, or perhaps collusion. However, building trust in relationships enables communication and self-monitoring becomes possible.
Conclusion
In the analysis explored in this article, participants are caught up in conflicting understandings. Some participants struggle because their moods change and the choices they have made no longer seem right for them. Choices such as continuing with treatment, or not, can be experienced as a rational attempt to feel in control. But others can interpret this as lacking an understanding of the illness (“lack of insight”) and as “suffering a relapse.” The participant who is a nurse tries to support a woman’s wellness, along with her autonomy. But this can also be interpreted negatively by others who are more concerned with treating illness. These participants are not just dealing with a disease process. They are trying to experience themselves as coherent decision-making agents in difficult encounters with other people.
Hermeneutic phenomenological approaches do not reduce participants to static measureable objects. From an existential perspective, they are “becoming,” in the sense that the nurse might become trustworthy for the person she is helping, but then might also become negligent if she fails to call for assessment under mental health law. Participants who have a diagnosis of bipolar disorder might become more able to regulate their moods by accepting recommended treatment, by avoiding the use of alcohol. But they might also become less independent, not making their own choices. These kinds of “becoming” are never complete. The truth of these events can never be fully established and there is always scope for further interpretation and disagreement.
Although moods have a biological basis, we cannot be certain that someone has made a decision under the influence of an illness, or through their own volition. Biological changes might be enacted through a chain of causal events, but human affairs are mediated by meanings which can be contested and retrospectively revised. If the workers in these scenarios could be certain about causality and somehow ensure that treatment is taken, whether the person taking it agrees to or not, the nature of what it means to be human would be lost.
Most theoretical approaches in mental health assume that it is the experience of extreme emotions that is the problem. Models are proposed at biological, psychological, and social levels. The autonomy of the person is seen as undermined so that others must intervene, but this can fail to theorize the notion of freewill. Theoretical models construct divisions within us so that our emotions are no longer treated as an expression of our being in response to experience, no longer ours to make sense of. Emotions are separated from us and are thought of as in need of management. However, while concerns are raised about the risks that are associated with uncontrolled emotion and mental illness, our freedom to act as an individual and our relationships with others also need to be considered.
This study was designed to analyze a specific social interaction, by including participants who have different but complimentary experiences. This has enabled an understanding of experiences in mental health care which includes the dilemmas that we all face; “doing what others people want” or “going our own way.” This understanding also charts out processes of interpersonal negotiation and the influence of family and professional networks. The difficulty of becoming a person who can be held to account is observed. Mental health service users struggle to recover autonomy, as their choices can be understood as influenced by a disease process. At the same time, workers also struggle to express autonomy, because they are acting within a professional role as a member of a team. Participants in this study wanted to act with an understanding of the self as autonomous, complex, and reflexive, but are hindered by alternative interpretations.
The assessment of mental capacity is an increasing concern, particularly when this fluctuates (Owen, Freyenhagen, Richardson, & Hotopf, 2009). Dilemmas are created, where the right to choose is claimed or denied and judgements are made about who holds responsibility. In law, a person is held to account for their actions when their capacity is limited; if they have brought that state on themselves through drinking alcohol, or failing to take treatment for diabetes, for example, but this does not apply for mental health problems (Mitchell, 1999). Many factors can hinder our decision-making processes but in this situation, our biology is given special consideration.
Paradoxically, it is when our capacity is challenged and our options are limited that we feel the true nature of our being is revealed (Frankl, 1959). Disease, trauma, loss, and social isolation could be challenges which bring us into being as a resilient individual, rather than problems which undermine our autonomy. We might even choose hardships as a means of developing our capacity and our self-understanding. Practitioners might take up employment opportunities which stretch their ability and present them with interesting challenges. We place value on our freedom to make our own choices as individuals but, in rhetorical disputes, people are often positioned as if their decisions are determined by their narrative identity. An understanding of help seeking in health care is informed by social positioning theory, (Genuis, 2012) and issues of identity and self-congruence are important.
When people cannot be held to account for their choices, decision-making structures are imposed. This use of power is regulated through a proliferation of various guidelines, published by health care regulators. These normative structures are an understandable response to the anxiety we experience in an unpredictable existence. However, the material analyzed here suggests that “evidence based practice,” “managed health care systems” and other systemized organizational structures will never solve our individual dilemmas. Health practitioners are not just treating and managing illnesses. They are dealing with people. Managing illness by imposing treatment does not address the need to help people make sense of themselves, their emotions, or the decisions they must make in their lives.
Footnotes
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
