Abstract

Introduction
Is computer radiography/radiology feasible in a remote African setting? This is a report on our experience with computer radiography (CR) in Chitokoloki Mission Hospital, situated on the banks of the Zambezi river in North Western Province, Zambia.
Method
In August 2011, a CR system, comprising a desktop digitiser, computer, software, cassettes and a UPS (uninterrupted power supply) was installed, replacing manual wet processing of film in a darkroom. The X-ray equipment that was already being used did not require alteration. Cassettes with a digital plate were used instead of cassettes containing screen/film. The equipment package was sourced overseas as a suitable local supplier was not available at the time.
Installation of this equipment was delayed until a reliable electricity supply was available, as power from a diesel generator for a few hours per day was not constant and spikes in power during start-up and shutdown could ruin the computer equipment. The hospital had installed solar panels with a bank of batteries and inverters to supply 24-h power before CR was contemplated.
The initial setup costs were approximately US$30,000, funded through Mission-affiliated donations.
Results
Installation and setup was not easy and there were unique problems encountered. These included:
Lack of personnel available to install and service the equipment owing to the equipment having to be sourced overseas. The equipment needed to be installed by a visiting radiologist from Australia and teaching relating to applications also needed to be given by the same person. Radiographers on the staff had no computer experience as they have no electricity in their homes. The necessary computer skills were, however, easily learnt and the staff could satisfactorily use the CR equipment after less than one week’s tuition. Computer and software problems were addressed remotely through TeamViewer from the software company. This necessitates a reliable Internet connection. There was a two-year remote service contract as part of the software package. After this, a service contract had to be purchased to facilitate service and updates in the software. Some of the larger digital plates (35 × 43 cm) were jamming in the digitiser when they were being returned into the cassette. These had to be replaced and buying replacements proved to be problematic. There have been no such issues with the smaller size cassettes (24 × 30 cm). The darkroom, film and wet processing equipment has been retained as there have been issues with the computer which had to be replaced. Replacing equipment is not a same-day service from a remote location. Servicing of hardware is a big issue in remote areas. If the equipment is available locally, servicing should, however, not be such an issue. To date, after five years, the digitiser has not had a service but is still working as required. To set up remote access for teleradiology, not only Internet access but also a fixed IP address and a domain license were necessary. There is a fee for the domain name and certificate for increased security by a https: connection. The configuring of the system was also performed remotely via TeamViewer by an Information Technology (IT) specialist. This also was provided free of charge but would incur costs if provided commercially.
The immediate benefits of installing CR were the absence of need for a darkroom, film or chemicals. Furthermore, the digital image is available for viewing within 1 min, compared to a wet film which requires 15 min with wet processing. All exposures were half (milliamp-seconds) those used for screen/film combinations. This meant that each exposure was half the radiation dose to the patient, using the digital system. The need for repeat examinations for wrong exposures was virtually eliminated as the digital image allows greater latitude as well as windowing of the image for correct presentation. The connection of the CR computer to the Internet not only allowed software service to be performed, but a Web Client in the software allowed access to the database from anywhere in the world online. This allowed teleradiology to be possible and actually commenced working from August 2013. Most studies performed since then have been reported remotely by an Australian radiologist, registered in Zambia, interested in providing this service without remuneration. The time difference between Zambia and Australia means that the images produced during the day in Zambia (one shift – 07:00 to 13:00) are reported during the evening in Australia (16:00 to 22:00).
Another benefit was the ability to view examinations in the outpatient clinic during patient consultations, without having to go to the Imaging Department computer. This, however, required a separate computer and wired or wireless access for the Outpatient Department. Lost, displaced or misfiled film bags have become a thing of the past. A patient’s images, including prior studies, could be accessed from the database by searching with any of the following: hospital number; patient’s name; study date; or date of birth.
With digital imaging, saving studies, retrieval of prior examinations and archiving of teaching cases have all become much easier. Teaching file cases are of higher quality as a jpeg file is easily saved from the computer, compared to a digital photograph of the film on a lightbox. If a patient has to be referred to another hospital, their imaging can be sent on a CD (Dicom data) or USB memory stick (jpeg files) which are readable by any computer.
Hospital data from before and after CR installation.
Percentage of X-ray examinations to total patients treated.
From Tables 1 and 2, the average yearly increase in radiographic examinations since the introduction of CR is 15.3%. Prior to this, in the 32 years between 1976 and 2008, the number of examinations was fairly stable. The increase in X-ray examinations during that time was less than 10%, an average of 0.28% per year.
The percentage of X-ray examinations to patients treated, has risen from 4.7% to 15%, when the three years prior to CR introduction are compared to the three years after CR and teleradiology introduction.
Discussion
The main improvement with the introduction of CR into a remote setting would normally be a decrease in radiation exposure and less repeat examinations. This comes with improved quality of images. However, an increase in the number of repeat studies in some patients, when clinically necessary, has been found, particularly in patients with fractures, post reduction and progress imaging, and in tuberculosis patients where clinical circumstances had changed.
The facility for remote reporting (teleradiology) has been a major bonus, as there are currently no radiologists in rural Zambia. Local staff no longer have to interpret the images themselves, as was done previously. This has resulted in improved patient care with timely accurate reports of the examinations requested.
The need for a backup radiologist has not arisen to date as the images are accessible from wherever an Internet connection is available. However, there is also no shortage of Australian colleagues who have expressed a desire to do something similar in a Third World setting. So, if it is necessary, help with reporting would be readily available.
Increased workload has not necessitated any increase in staff as CR is much more time-efficient than manual wet processing. Moreover, with the increased use of radiography, there has been no increase in the cost to the patient as all diagnosis and treatment is free. When there is a charge for radiology services, this would obviously impact the numbers of examinations and availability, with poorer patients being disadvantaged.
The hospital cost, apart from initial costs, include the service contract which is somewhat offset by the savings on film, processing chemicals, film bags and storage. If payment is necessary for the reporting of examinations, this would be considerable, as it is the major cost, apart from equipment, in western societies.
Although the experience of CR system operating in a remote Third World setting has been successful, and ongoing, there are no plans at present to set up similar schemes elsewhere.
Footnotes
Declaration of conflicting interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
