Abstract
Objective
To examine stigmatizing attitudes towards people with mental disorders among primary care professionals and to identify potential factors related to stigmatizing attitudes through a systematic review.
Methods
A systematic literature search was conducted in Medline, Lilacs, IBECS, Index Psicologia, CUMED, MedCarib, Sec. Est. Saúde SP, WHOLIS, Hanseníase, LIS-Localizador de Informação em Saúde, PAHO, CVSO-Regional, and Latindex, through the Virtual Health Library portal (http://www.bireme.br website) through to June 2017. The articles included in the review were summarized through a narrative synthesis.
Results
After applying eligibility criteria, 11 articles, out of 19.109 references identified, were included in the review. Primary care physicians do present stigmatizing attitudes towards patients with mental disorders and show more negative attitudes towards patients with schizophrenia than towards those with depression. Older and more experience doctors have more stigmatizing attitudes towards people with mental illness compared with younger and less-experienced doctors. Health-care providers who endorse more stigmatizing attitudes towards mental illness were likely to be more pessimistic about the patient’s adherence to treatment.
Conclusions
Stigmatizing attitudes towards people with mental disorders are common among physicians in primary care settings, particularly among older and more experienced doctors. Stigmatizing attitudes can act as an important barrier for patients to receive the treatment they need. The primary care physicians feel they need better preparation, training, and information to deal with and to treat mental illness, such as a user friendly and pragmatic classification system that addresses the high prevalence of mental disorders in primary care and community settings.
Introduction
Mental, neurological, and substance use disorders (MNSD) exact a high toll, accounting for 13% of the total global burden of disease. 1 The burden of disease attributable to MNSD increased by 41% between 1990 and 2010. MNSD accounts for one in every 10 disability adjusted life years 2 and affects disproportionally low- and middle-income countries . 2 Individuals with major depression and schizophrenia have a 40% to 60% greater chance of dying prematurely than the general population, owing to physical health problems that are often left untreated (e.g., cancer, cardiovascular diseases, diabetes, and HIV infection). 2
It is widely known that people with mental disorders commonly present in primary care and that disorders such as depression, alcohol abuse, and epilepsy can be treated by primary care professionals. 3 For instance, Ansseau et al. 4 in a survey performed in Belgium found that, in the year prior to the study, 31% of adult patients in primary care services had affective disorders, 19% had some type of anxiety disorder, 18% had some type of somatoform disorder, and 10% had disorders related to use of alcohol, and other studies estimate that 24% of patients who present to primary care physicians (PCP) have a well-defined ICD-10 mental disorder. 5 Scientific evidence shows that, worldwide, 69% of patients with mental disorders in primary care settings present to physicians with physical symptoms and that in many of those patients, the physical symptoms or physical illness remain undetected. 5
It is recommended that common mental disorders be treated in primary care settings. However, a number of obstacles hinder PCPs’ ability to identify and to treat mental disorders. First, it has been shown that PCP have limited ability to diagnose a mental disorder because the training required for developing this ability is not routinely available in general medical undergraduate courses and medical training. 6 Lack of training leads to difficulties in dealing with metal health problems, and to the maintenance of misconceptions about mental disorders.6,7 Another important obstacle is the stigma or prejudice that primary care providers may have in relation to patients with mental disorders.8–13
Stigma is defined as a process involving labeling, separation, stereotype endorsement, prejudice, and discrimination in a context in which social, economic, or political power is exercised to the detriment of members of a social group. 14 It comprises three related dimensions, which, when combined are a powerful driver of social exclusion: (a) lack of knowledge (ignorance and misinformation), (b) negative attitudes (prejudice), and (c) excluding or avoiding behavior’s (discrimination).12,15–18
Stigmatizing attitudes may influence how PCPs diagnose and treat individuals with mental disorders. 19 Thus, although individuals with mental disorders may seek treatment more frequently from primary care than from specialized services, in part to avoid the labeling related to psychiatric treatment, they may also face stigma in primary care. 20
Health professionals who work in primary health-care services and support stigmatizing attitudes toward people with mental disorders are more pessimistic about their adherence to treatment, both for mental illness and physical illness. Stigma can lead professionals to make clinical decisions based on mistaken assumptions or against clinical standards or guidelines. 13 In this context, unreceptive attitudes of professionals who perpetuate stigmatizing beliefs tend to distance people with mental disorders even more from the health care they need.20,21
The main aim of this study examined stigmatizing attitudes towards people with mental disorders among PCPs and to identify potential factors related to stigmatizing attitudes through a systematic review.
Methods and procedures
We performed a systematic review of the scientific literature through the Biblioteca Virtual em Saúde (Virtual Health Library)—BVS. The BVS automatically runs searches in the following databases: Medline, Lilacs, PubMed, IBECS, Lilacs, Index Psicologia – Periódicos técnicos-científicos, CUMED, CidSaúde-Cidades saudáveis, MedCarib, BDENF-Enfermagem, Sec. Est. Saúde SP, WHOLIS, BBO-Odontologia, Hanseníase, HomeoIndex-Homeopatia, LIS-Localizador de Informação em Saúde, PAHO, CVSO-Regional, and Latindex. Additionally, reference lists of included studies and reviews were checked for potentially relevant articles not identified through the electronic search. We used the following search terms: stigma-related terms AND primary care AND mental health-related terms as follows: ((tw:(stigma*)) OR (tw:(discriminat*)) OR (tw:(prejudice*)) OR (tw:(social distance*)) OR (tw:(stereotyp*)) OR (tw:(attitude*)) OR (tw:(behav*))) AND (tw:(primary care)) AND ((tw:(mental disorder*)) OR (tw:(mental illness*)) OR (tw:(mental disease*)) OR (tw:(mental disabilit*)) OR (tw:(psychiatr* disorder*)) OR (tw:(psychiatry* illness*)) OR (tw:(psychiatry* disease*)) OR (tw:(psychiatry* diagnos*))).
We included quantitative studies which assessed stigmatizing attitudes towards mental health problems, mental health symptoms, or mental disorders, among PCPs in English, Spanish, and Portuguese. Articles were excluded based on the following exclusion criteria: (1) if they referred to non-data-based studies (e.g., editorials, commentaries, opinion papers, and review papers) and (2) if stigmatizing attitudes were assessed among non-physician primary care professionals, such as nurses, technicians, social workers, and other professionals, among mental health professionals, or in the general population. Data on study design, sample characteristics, and findings were extracted independently by two authors (AORV and DJV). Because of heterogeneity between studies, which hindered a statistical synthesis of their results, we summarized evidence from articles included in the review through a narrative synthesis. 22
Results
The database search identified 19.109 non-duplicate references. After reviewing titles and abstracts, 15 articles were identified as potentially relevant and were assessed against eligibility criteria. Eleven studies fulfilled inclusion criteria (Figure 1) and are summarized in Table 1 .

The number of articles found to be included in the review. 23
Summary of Included Articles by Categories.
All the 11 studies included in the review used a cross-sectional design to assess stigmatizing attitudes towards mental disorders through questionnaires developed by the authors in six studies and one study using a standardized scale. Two studies were conducted in Brazil,24,25 two in the United States,19,26 one in Australia, 10 one in Hong Kong, 27 one in Spain, 28 one from Finland, 29 one from United States and Canada, 30 one from Israel, 31 and one from Switzerland. 32
Three studies included in the review assessed attitudes towards depression and anxiety among general practitioners working in primary care.24,30,31 All the studies considered that depression is a frequent problem in primary care. One of the studies 24 found that 42% of physicians considered it “difficult to differentiate whether patients are presenting with unhappiness or a clinical depressive disorder that needs treatment”; that 47% of professionals agreed or strongly agreed that most of depressive symptoms “originates from patients’ recent misfortunes”; that 46% and 27% of physicians, respectively, considered it to be “heavy going” and “not rewarding” to work with depressed patients. However, 57% of respondents reported feeling “comfortable in dealing with the need of depressive patients.” Despite the consideration that depression is a problem that should be treated in primary care, in the study from Israel 31 almost the 50% of the sample stated that the preferential locus for treatment of depression and anxiety are mental health clinics, 80.6% of the physicians agreed that there is under-diagnosis and under-treatment of depression and anxiety in primary care; and 37.3% stated that they have no interest in treating depression and anxiety in primary care. Coinciding with this, in the third study, 30 the PCPs who think their patients feel uncomfortable with their broaching issues about depression see depression as less important in primary care. Moreover, PCPs are more likely to feel satisfied if their self-efficacy for diagnosing, treating, and managing depression is high.
Three articles assessed PCP’s views, knowledge’s, beliefs, and attitudes (including stereotypes and moral attributions) towards alcohol consumption and drugs dependence.25,28,29 Whereas one of the studies 25 found that PCP had the lowest scores, meaning less negative attitudes towards alcohol addiction and towards marijuana/cocaine dependence, when compared to other health professionals, the other study 28 found that 69.9% of PCP presented skepticism when treating patients with problems caused by alcohol misuse and presented indifference in their work with patients with alcohol-related disorders. The third study 29 found that 87% of PCPs “have positive attitudes towards discussing alcohol with patients,” and that 81% of them “thought that detection and treating of early phase alcohol abusers was appropriate to their everyday work.”
Two articles26,32 evaluated stigmatizing attitudes toward schizophrenia, by assessing stigma characteristics, physician’s needs and expectations about patients’ adherence to treatment, and subsequent health decisions (referral to a specialist and refill pain prescription). The first study 26 showed that physicians who stigmatized mental illness were more likely to be pessimistic about the patient’s adherence to treatment. 26 In the other study, 32 21% of PCPs reported no problems when treating patients with schizophrenia, 56% kept treating schizophrenic patients, even though they considered patients’ behavior to be problematic, and 13% preferred to refer patients for considering their behavior to be problematic. The study also showed that the more PCPs considered the patients behavior to be problematic, the more often they referred them to specialists.
Three studies compared PCP’s attitudes towards patients with schizophrenia with their attitudes towards patients with depression.10,19,27 PCP’s stigmatizing attitudes were greater towards patients with schizophrenia than towards patients with depression. PCPs were more willing to treat patients with depression than schizophrenia, and they were less likely to feel comfortable to deal with the needs of patients with schizophrenia than of patients with depression.
Four10,25,27,28 of the articles included in the review assessed factors that might be associated with physicians’ stigmatizing attitudes towards mental disorders. Two studies25,27 found a statistically significant association between age and stigmatizing attitudes, meaning that older physicians presented higher moralization towards alcohol-related disorders 25 and lower willingness to work with patients with alcohol problems. 28 Another study, however, found results in the opposite direction when the younger physicians presented higher levels of stigma than the older one. 10 Alongside with age, training is another factor that might impact PCPs attitudes and clinical practice. PCPs with more training in depression, for example, felt significantly more comfortable dealing with depressed patient, when compared to PCPs with no or little training. 30 Moreover, a major proportion of PCPs (59.7% indicated lack of knowledge in diagnosis and treatment) referred/appointed lack of training as a major barrier for treating patients with depression and anxiety, and, therefore, referred/appointed the need of training for improving their skills to treat patients with mental health problems (83.6% of the PCPs). 31 Also, stigma was greater among those providers who were relatively less comfortable with using mental health services themselves. 26
Five24,28,30–32 articles include in their results the impact of the training in the attitudes and clinical practice of the PCPs. In one of the studies, 31 almost 60% of the sample indicated the lack of knowledge in diagnosis and treatment as barriers to care people with depression and anxiety. On the other hand, those PCPs with more training in depression experienced significantly less discomfort while addressing in that those with little or no training. 30 The need of more training is a common conclusion by the PCPs in order to improve their skills to treat people with mental disorders.24,28,32
When compared the stigmatizing attitudes from PCPs with mental health professionals or general population, one study 10 found that the public rated positive outcomes as more likely and negative outcomes as less likely than did the physicians and psychiatrists for depression patients. Also, regarding patients with schizophrenia, the general population rated positive outcomes as more likely and negative outcomes as less likely than did all three professional groups, and the general population was less likely to believe there would be discrimination against patients than the physicians did.
Discussion
The results of this systematic review show that stigmatizing attitudes towards patients with mental disorders are common among physicians in primary care settings, and that many physicians do not feel comfortable to deal with patients with mental disorders. Stigmatization towards schizophrenia was found to be significantly higher than towards depression,10,27,33 and PCPs’ views were more negative about a patient with schizophrenia than an otherwise identical patient with depression. 34 These findings of primary care providers having more negative views of individuals with schizophrenia are consistent with other studies which considered stigmatizing attitudes among others primary care professionals like nurses, social workers, and mental health professionals.35–38
Our results also show that physicians have more negative attitudes towards mental illness when compared to other professionals and to the general population. Studies comparing such groups found that physicians had the highest levels of stigmatizing attitudes, followed by other primary care professionals, mental health professionals, and the general population.10,19,25,26
The literature suggests that stigmatizing attitudes among physicians are associated with a lack of adequate training regarding treatment and identification of mental disorders.39–41 Research has repeatedly identified deficiencies in both the identification and management of depressive illness in general practice.42–45
There is evidence that physicians stigmatizing attitudes towards mental disorders might be an important barrier for people with mental health problems to receive the treatment they need.19,26 Negative attitudes of primary care providers and mental health providers may contribute to disparities in physical health care for persons with serious mental illness such as schizophrenia.41,46–50 One of the most important negative attitudes was the erroneous attribution of the signs and symptoms of physical illness to concurrent mental disorders, as it may result in physical ailments being undertreated due to the so-called “medical bias” or “diagnostic overshadowing” related to providers’ negative attitudes. 51
As most depressed patients seek treatment in primary care settings, and these patients are frequently undertreated, it is important to identify ways to increase the effectiveness of primary care clinicians in managing depression. Interventions need to consider the context of the primary care setting and consider barriers to treatment including lack of adequate time, training, competing agendas, and lack of adequate reimbursement. Ineffective treatment leads to patient and physician frustration due to lack of progress. 52 Thus, primary health-care providers represent a potential target for interventions to reduce disparities in care for individuals with depression, schizophrenia, and in clinical care in general.27,28,53
The main limitation of the study was the search strategy, which may have led to publication bias as potential sources of gray literature were not included. However, the search was conducted in the main medical databases, using terms which have been previously used in the literature on stigma, and references of the studies selected were carefully screened to find further studies. 54 Another limitation was the heterogeneity between studies—particularly regarding the assessment of stigma. Such heterogeneity limits the possibility of combining and synthesizing findings of different articles. Additionally, it was not possible to combine studies’ results in a statistical synthesis (meta-analysis) given the heterogeneity in analysis strategies and results from individual articles. For this reason, we decided to summarize the results of articles included in the review through a narrative synthesis. Another important limitation is that most of the results in the review are based on a single study, which have important implications when interpreting and generalizing our results.
The main conclusion of this review is that stigmatizing attitudes towards people with mental disorders are common among primary care professionals, and that professionals need more training and adequate tools to deal with mental disorders, such as a user friendly and pragmatic classification system that addresses the high prevalence of mental disorders in primary care and community settings. 55 The reduction of stigma among health professionals is important to reduce barriers to treatment faced by people with mental disorders and, thus, to increase their access to optimal care, which would lead to improvement in their mental health status and well-being.
Footnotes
Acknowledgments
Angel O Rojas Vistorte is receiving a scholarship from CAPES foundation of the Brazilian Ministry of Education for his doctorate training in the Department of Psychiatry, Federal University of São Paulo. Denisse Jaen is also funded by Capes for her doctorate training. Jair de Jesus Mari is an I-A senior researcher from the National Brazilian Council (CNPq). Sara Evans-Lacko and Wagner Silva Ribeiro are funded by the European Research Council under the European Union’s Seventh Framework Programme (FP7/2007-2013)/ERC grant agreement number (337673).
Declaration of conflicting interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
