Abstract
Objective
The COVID-19 pandemic led to a deviation from classical face-to-face learning to distance learning. Few studies examined burnout among university students during the distance learning period due to the COVID-19 pandemic. This study that aims to investigate the prevalence of burnout among university students during distance learning and the factors associated with it.
Method
A cross-sectional study was conducted among undergraduate students at the University of Jordan. The modified version of the Maslach Burnout Inventory for students (MBI-SS) was used to assess burnout.
Results
The total number of participants was 587 and the mean total of MBI-SS score was 63.34 ± 8.85. Based on the MBI-SS definition, 6.6% of the study participants were found to have symptoms of burnout. Practicing hobbies, level of satisfaction with distance learning, and thoughts about quitting courses were significant predictors of burnout.
Conclusion
This study showed a relatively low prevalence of burnout among students during the distance learning period with several factors associated with it. As a result, identifying these factors will help both students and educational institutions to implement strategies that are needed for the primary and secondary prevention of burnout.
Introduction
Burnout is a worldwide phenomenon that was previously defined as the situation of physical and mental breakdown caused by overwork or stress 1 . Emotional exhaustion; feeling exhausted by the activity demand 2 , cynicism; the attitude of coldness and distancing of interpersonal relationships and reduced personal efficiency; feeling of lack of self-efficacy are considered the three dimensions of burnout 1 . The primary tools that used these dimensions to assess burnout were The Maslach Burnout Inventory (MBI) and the Shirom-Melamed Burnout Measure (SMBM) 3 . Previously, the definition of burnout was limited to employees in the work environment. However, it was subsequently broadened to include students due to the impact of rigid exam-based curricula supported by the latest findings of the increased prevalence of burnout among the student population 1 .
It was well established that academic burnout can affect both students and teachers at any educational level and institution 2 . Studies that investigated burnout among university students showed that exhaustion was the most important and sometimes the only dimension of burnout. Despite the variability across different educational systems, the levels of burnout remained comparable, suggesting shared core principles that lead to increased levels of burnout 4 . Similar characteristics were found to contribute to burnout in both university students and employees as in both of them, burnout is attributed to variables related to socio-professional causes and background 2 .
There were several internal and external factors implicated in the increased prevalence of student burnout including perceived workload and stress, examination anxiety, and academic performance, that resulted in both internal and external consequences 4 . It was well established that burnout detrimentally affected life and academic satisfaction, resulting in low academic performance 4 . Furthermore, the aftermath of burnout has negatively impacted various aspects of health such as; mental, cardiovascular, gastrointestinal, musculoskeletal and respiratory health. The most notable of which were depression, sleep disorders, alcohol abuse, suicidal ideation, obesity, fatigue, diabetes, hypercholesterolemia and coronary heart disease. In addition to that, burnout was associated with mortality below the age of 45 5 .
Coronavirus Disease of 2019 (COVID-19) pandemic led to a deviation from the ordinary, enforcing a change from classical face-to-face learning to distance learning and the implementation of mandatory confinement. Several studies examined the psychological impact of the COVID-19 pandemic on university students. Most of these studies showed significant psychological sequelae of the pandemic in this population group. The most important of which were stress, anxiety and depression, with females, young adults, and students living away from their families being disproportionately affected 6-8. These outcomes were also found to be correlated with lower levels of student satisfaction with distance learning 9 .
Although burnout is related to the aforementioned mental outcomes 1 , few studies examined burnout during the pandemic period. As a result, we decided to conduct this study that aims to 1) investigate the prevalence of burnout among university students during the distance learning period due to the COVID-19 pandemic and 2) examine the contributing factors associated with it.
Methods
Design and Setting
An online-based cross-sectional study was conducted among undergraduate students at the University of Jordan from May 26, 2021 to September 25, 2021. The University of Jordan (UJ) is a public university located in Amman, Jordan. It offers more than 250 programs from 24 schools in various disciplines. Moreover, the student body within the university is composed of diverse ethnic and socioeconomic backgrounds. The University of Jordan implements the GPA scale as a part of its educational system. The cumulative grade point average (GPA) is out of four, and is described as: (4.00–3.65: Excellent, 3.64–3.00: Very good, 2.99–2.5: Good, 2.49–2.00: Pass and less than 2.00: Fail).
The sample size was determined using Raosoft software with the assumption of 50% prevalence of burnout, 5% margin of error, 95% confidence level, and a population size of 46,025. A prevalence of 50% was to be used to maximize the sample size since there was no previous study conducted in UJ. The calculated sample size was 381, and the total number of responses was 632, recruited via convenience sampling. Forty-five responses were excluded due to the absence of consent and incomplete entries of the burnout tool. All the university students were eligible for participation in this study except higher degree students and medical field clinical students because they experienced some form of face-to-face education.
Outcome Measures
An online, self-administered questionnaire was created using Google forms and shared on various groups for each faculty on social media platforms, with an average time of 5 minutes for completion. The questionnaire was designed in English, translated to Arabic, then back-translated by another author to English in order to ensure the retained meaning of the original questionnaire. It consisted of 41 questions divided into two sections. The first section evaluated the sociodemographic and academic characteristics of university students, as well as their impressions of the educational process during the distance learning period. The second section was the Maslach Burnout Inventory-Student Survey (MBI-SS) which was used to assess burnout dimensions.
The MBI-SS, a modified version of the Maslach Burnout Inventory (MBI) is a reliable and validated tool used to assess the risk of burnout in university students 10-14. The MBI-SS tool is a 15-item instrument measuring the three domains of burnout, namely Emotional Exhaustion (EE), Cynicism (CN) and Personal Efficiency (PE). It is composed of five items measuring EE, four items measuring CN, and six items measuring PE 15,16. Each survey item was scored using a six-point Likert scale to indicate the frequency of certain feelings experienced by the student. Participants were positive for EE, CN, and PE if they scored >12.5, >7.5, and <10.5, respectively. Participants fulfilled the criteria for burnout if they were positive in all three domains 13,16. The aforementioned cut off points are considered clinically valid with a sensitivity of 91.9% (95% CI = 82.5–96.5%), and specificity of 93.2% (95% CI = 87.5–96.4%) 13 .
Data Analysis
The participants’ data was entered using Microsoft Office Excel 2019, then imported into IBM SPSS v.25 software which was used to conduct the analysis. Percentages and counts were used to describe the general and educational demographics of the study participants. Similarly, the interpretation of burnout scores and its components was presented as counts and percentages. The continuous variables of the participants' demographics as well as the MBI-SS burnout scores were analyzed using mean, median, standard deviation, minimum and maximum.
To identify the predictors of burnout and each of its components, univariate and multivariate binary logistic regression were used. Predictors that were significantly associated with burnout or any of its components were reexamined using multivariate binary logistic regression to adjust for confounders. Any significant predictor in the univariate analysis was considered a confounding variable in the multivariate logistic regression analysis. Results of univariate binary logistic regression were expressed using crude odds ratio (COR) and its corresponding 95% confidence intervals (95% CIs). On the other hand, multivariate binary logistic regression models were expressed using adjusted odds ratio (AOR) and its corresponding 95% confidence intervals (95% CIs). All the variables with a p-value < .05 in the univariate and multivariate logistic regression models were considered statistically significant.
Declaration of Helsinki
This research was conducted in accordance with the Helsinki Declaration. The Institutional Review Board (IRB) at our institution has reviewed and approved the conductance of this study. The questionnaire opened with a brief introduction about the aims of the study and a consent statement was presented and confirmed by the participants. Confidentiality was maintained at all times.
Results
General Demographics
The General Demographics of the Participants
The Educational Demographics of the Participants
Educational attitudes and emotional experiences
The majority spent more than 4 hours studying (42.2%) and 3–4 hours attending lectures per day (38.6%) during the distance learning period. Furthermore, more than a third (37.3%) were very dissatisfied with the online learning experience. More than two-thirds of the participants (67.6%) believed that their level of studying got worse and only 15.1% of participants achieved better academic grades. In addition, most of the participants (93.7%) perceived themselves as being burned out with the majority (85.3%) attributing it to distance learning. The emotional experiences participants have had during the distance learning period are described in Table 2. Among the 587 participants, 78.3% had study overload (n = 459), 74.6% were bothered by the educational system (n = 437), 73.5% were worried about the future (n = 431) and 65.2% experienced academic pressure (n = 382) (Table 2).
Burnout and its components
The Analysis of Maselbach Burnout Inventory for Students and Its Components Scores

Percentage of Burnout and its Components among the Participants
Determinants of burnout and its components
Logistic Regression Analysis for Maselbach Burnout Inventory.
Logistic Regression Analysis for Emotional Exhaustion Component of Maselbach Burnout Inventory
R: Reference group.
Logistic Regression Analysis for Cynicism Component of Maselbach Burnout Inventory
R: Reference group.
Logistic Regression Analysis for Professional Efficiency Component of Maselbach Burnout Inventory
R: Reference group.
Discussion
The aim of this study was to investigate burnout and its determinants among university students amid the distance learning period due to the COVID-19 pandemic. The results showed that only 6.6% of the students were positive for burnout according to the established cut off points. Furthermore, practicing hobbies, level of satisfaction with distance learning, and thoughts about quitting courses were significant predictors of burnout. Additionally, the positive prevalence for the dimensions of burnout were 97.4%, 90.8% and 6.6% for emotional exhaustion, cynicism and reduction in professional efficiency, respectively. The same factors that were significant predictors for burnout were also significant predictors for reduction in professional efficiency. Moreover, GPA, caffeine consumption, smartphone usage, hours spent attending lectures and study overload were significant predictors of emotional exhaustion. However, only hours spent studying and fear of failure were significant predictors of cynicism.
A worldwide meta-analysis showed that the global prevalence of burnout among university students was 12.1%, which was double the prevalence reported in this article 17 . In addition, studies conducted in the Arabian region showed that the prevalence of burnout ranged between 19% in Syria 18 and 80% in Egypt 19 and both were higher than the prevalence we reported in this article. The low burnout prevalence in this study could be explained by the emergence of distance learning as studies showed that distance learning was associated with a reduction in burnout 20 . Furthermore, similar to this study, previous studies showed that demographic factors like year of study, gender and age were not significant predictors of the burnout status. Yet, in other studies, females were more prone to develop burnout 21, 22. In addition, studies showed that burnout was associated with thoughts about course quitting 23 . Another study showed that burnout was the most consistent predictor for the intention of dropping courses 5 . Consequently, this suggests that the relationship between burnout and intentions to quit courses could be bidirectional. Moreover, comparable to this study’s results, studies revealed that hobbies were associated with fewer chances to develop burnout 24 . In spite of previous studies showing a significant association between the consumption of caffeinated products and burnout, this study found no such association 25 . It did however, find an association between the consumption of caffeinated products and emotional exhaustion. Furthermore, fewer hours of studying and attending lectures were associated with higher emotional exhaustion and cynicism. These findings suggests that low hours of studying and attending lectures were a consequence of emotional exhaustion and cynicism. Our results revealed that only participants who were neutral or dissatisfied with the quality of distance learning had significantly less burnout than very satisfied participants. Also, participants who never or sometimes thought about quitting courses had a significantly lower risk for burnout compared to participants who always thought about it. These findings indicate that a lower satisfaction with distance learning as well as a lower frequency of thinking about quitting courses were associated with lower burnout. However, this finding was not consistent in all categories of satisfaction with distance learning and desire to quit courses, which can be explained by the fact that satisfaction with distance learning and the desire to quit courses were not assessed using validated tools.
Studies showed that burnout did not only affect students from a health perspective but also from an academic one. To begin with, burnout was proven to increase the perceived stress, as well as the examination anxiety among Chinese and Finnish students 4 . Moreover, previous studies established that academic dissatisfaction resulted in decreased performance and burnout 26 . Similarly, this study supported these findings by demonstrating a significant association between low levels of satisfaction with distance learning and burnout. Furthermore, a previous meta-analysis showed that burnout was correlated with lower academic achievements 27 .
The introduction of distance learning during the period of mandatory confinement was found to be associated with students experiencing variable degrees of the constituents of burnout. Several strategies could be implemented in order to reduce burnout 28 . These strategies were divided in the literature into preventive and therapeutic ones. In addition, such strategies to mitigate burnout could be either person-directed, organizational directed or combined 29 . The efficacy of multiple strategies to reduce burnout had been proved in clinical trials in a work-centered environment such as group discussions, stress management, voluntary work, participatory problem solving and decision making, cognitive behavioral therapy (CBT), work engagement, building resilience, mindfulness techniques, exercise programs, relaxation techniques and music and art therapy 28, 30-37. Although the studies examining the efficacies of such strategies on the student population were limited, some strategies have been proven to be effective in reducing burnout. Among these strategies, mindfulness, relaxation and meditation techniques, music therapy, extracurricular activities and the conversion to a pass/fail grading system demonstrated a reduction in burnout or one of its constituents 16, 38. On the other hand, cognitive behavioral therapy showed inconsistent results in clinical trials. Furthermore, Studies revealed that organizational and combined interventions resulted in longer lasting reduction in burnout in comparison to person-directed interventions 33 . Additionally, combined interventions were much more effective in reducing burnout compared to organization-directed interventions 29 . Furthermore, studies suggested screening students for burnout 39 and recommending effective methods of mitigating burnout such as: CBT and mindfulness techniques in students who screen positive for burnout 40 . Our findings suggested that low burnout levels were detected among students during the distance learning period, thus we also recommend shifting to distance learning for students who screen positive for burnout as an adjunctive method to reduce burnout along with the aforementioned interventions. Additionally, institutions are recommended to address the factors that were associated with burnout or its components such as hobbies and hours spent in attending lectures. Moreover, we found a large discrepancy between self- perceived burnout and the percentage of burnout detected using the MBI-SS, which indicates a lack of awareness about the definition of burnout and necessitates the use of validated tools in screening for burnout to accurately assess burnout. As a result, we recommend the implementation of combined methods that proved to be effective in the reduction of burnout among university students, such as mindfulness programs. In addition, we recommend carrying out further well conducted and high-quality clinical trials to assess the effectiveness of the aforementioned potential interventions in reducing burnout among university students.
Limitations
The cross-sectional design of this study limits inferences about causality and temporality between burnout and its determinants. This was a single institution study conducted in a single country, hence, future studies are recommended to be multi-central and multi-national. Although regression models were used to adjust of confounding variables, the risk for confounding bias cannot be totally excluded. As a result, future studies are recommended to address more confounding variables. Furthermore, the use of convenience sampling methods in this study may increase the risk for selection bias. Lastly, the use of self-administered questionnaires is considered a limitation because it carries the risk of recall bias.
Conclusion
To conclude, this study aimed to assess burnout during the distance learning period due to the COVID-19 pandemic and showed a relatively low prevalence of burnout among students during that period. Several factors were found to be significantly associated either with burnout as a whole or with one of its constituents such as practicing hobbies, level of satisfaction with distance learning, thoughts of quitting courses, GPA, caffeine consumption, smartphone usage, hours spent in attending lectures and studying, study overload and fear of failure. As a result, identifying these factors will help both students and educational institutions to implement the strategies needed for the primary and secondary prevention of burnout.
Footnotes
Author’s Contributions
AAT and HMK were involved in Conceptualization; AAT, MMH, JSA and TAH were involved in Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Validation, Visualization, and Writing the original draft; HMK was involved in Supervision and Reviewing & Editing the manuscript.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
Ethical Approval
The Institutional Review Board (IRB) at the University of Jordan has reviewed and approved the conductance of this research (10–2020–8570).
Data Availability
The author confirms that all data generated or analyzed during this study are available from the corresponding author upon reasonable request.
