Using the Analytic Hierarchy Process to Assess Gender Differences in the Evaluation of Microcomputer Vendors

The influence of the decision maker's sex on the choice process in specific business buying situations is not well-established. Within an organizational buying context, this study compares men's and women's evaluations of decision criteria and examines whether they form different preferences in the selection of microcomputer vendors. Expert Choice, a microcomputer software package for performing the analytic hierarchy process methodology, served as the decision support tool to structure the decision process, to collect the data, to derive the importance weights for the decision criteria, and to synthesize them with the vendor preferences. The results of a multivariate analysis of the experimental data indicate that men and women do not differ in weighting the importance of decision criteria nor in forming preferences for alternative PC vendors. Instead, the type of organization employing the subjects and the influence of their boss's decision rules were found to significantly affect the vendor evaluation process.