Reply to Cas Wouters's Review Essay on the Managed Heart

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References

Hochschild, Arlie Russell (1983) The Managed Heart: The Commercialization of Human Feeling. Berkeley, CA: University of California Press.

Hochschild, Arlie Russell (1989) The Second Shift: Working Parents and the Revolution at Home. New York: Viking Press.

Wouters, Cas (1987) `Developments in the Behavioural Codes between the Sexes, The Formalization of Informalization in the Netherlands, 1930-85', Theory, Culture & Society 4(1): 405-427.

Wouters, Cas (1989) The Sociology of Emotions and Flight Attendants: Hochschild's Managed Heart, Theory, Culture & Society 6(1): 95-123.