Enhancing library services with artificial intelligence: A framework for an automated news delivery system

Abstract

This study explores a practical case study of the development and implementation of an automated news alert system by integrating Google News, Google Sheets, and LibGuides to optimize the dissemination of curated news to users at the Jio Institute Digital Library, India. This system currently delivers news updates for 287 companies and is scalable to include more, according to institutional needs. The development process was simplified with the help of artificial intelligence tools such as ChatGPT, which enables library professionals with limited technical expertise to build advanced automation frameworks. The technical workflow and challenges faced are examined in this article. Additionally, this study underlines the transformative potential of artificial intelligence in modernizing library operations for an efficient future in library services. The study shares the meticulous deployment of open source as well as proprietary software; depicts the potential of scalable and cost-effective automation systems in modernizing libraries; and highlights the need for training programs to shape professionals to maximize the adoption of artificial intelligence in libraries.

Keywords

artificial intelligence library automation news alert system Google Sheets Google Apps Script

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