Can Organization Development Use Transactional Analysis?

The authors describe a consulting experience using organization development and transactional analysis. Their discoveries included the effectiveness of transactional analysis (TA) as an intervention which can lead to improved conditions for employee growth and organizational climate. Improved employee perception of organizational climate was reflected by increased satisfaction with decisions and coordination as well as increased job-relevant information. These findings were integrated with previously conducted research on TA which demonstrated its effectiveness at increasing perceived listening, supervisory approachability, teamwork, and information flow. These organizational skills are the intended goals of an average Team Skills Training phase of an overall OD project. The authors note that TA has a strong role to play in OD if it is used in the proper perspective within an overall OD intervention.