Abstract
While existing approaches to workplace stratification illuminate how relational and demographic processes impact workplace inequalities, little research has sought to disaggregate the experiences of professional women at the intersection of race and ethnicity. This study explores how workplace demography intersects with relationships among women to shape the experiences of women of color in professional careers. Relying on a mixed methods study of barriers to advancement among women lawyers, we find that the presence of women in an organization has little to no effect on the token pressures women of color experience in predominantly White-male organizations. We conclude increasing women’s overall representation is necessary but insufficient for addressing the challenges women of color face navigating professional careers.
Keywords
How does women’s representation in professional work organizations influence the careers of women of color? Theory and research suggest that increasing the representation of women in work organizations should lessen barriers all women face by reducing the salience of gender stereotypes, increasing the adoption of gender inclusive policies and reducing the influence of bias on decision making (e.g., Cohen and Huffman 2007; Ely and Thomas 2001; Kanter 1977; Karpowitz, Mendelberg, and Shaker 2012). Despite these predicted benefits, relatively little research has disaggregated the experiences of professional women at the intersection of race and ethnicity (Rosette et al. 2018). Thus, many empirical approaches to workplace inequality tend to conflate the experiences of women within professional careers, potentially missing the ways in which gender-based solidarity—or its absence—influences the professional careers of women of color.
The current study seeks to address this gap by exploring the ways that women’s representation in professional work organizations shapes the experiences of women of color. To explore our research question, we rely on a mixed methods study entitled “Barriers to Advancement: Findings from the 2020 Study of Gender & Racial Bias in Utah’s Legal Profession.” Our analysis relies on a representative survey of all members of the Utah State Bar Association that includes 735 women respondents, as well as in-depth interviews with 13 Black, Asian, and Latina women lawyers. Like the legal professional nationally (American Bar Association [ABA] 2018), the legal profession in Utah is dominated by White men. While White women’s representation has increased across several occupational types as well as in more senior ranks, the representation of women of color remains stagnant (Women Lawyers of Utah [WLU] 2020). In fact, while nearly a quarter of practicing attorneys in Utah are women, only 1 percent of partners in Utah law firms are women of color—a number that has not increased in more than a decade (WLU 2020). These persistent gaps in representation motivate analysis of the whether and how an increasing representation of White women is likely to affect the professional experiences of women of color.
Our analysis of survey data centers the impact of women’s representation overall and in leadership positions on the experience of bias among women of color. We also analyze whether women of color who hold leadership roles experience a reduction in workplace bias. We find the representation of women overall and in leadership positions has no effect on access to mentorship/sponsorship or exclusion from professional networks for women of color. Women’s overall representation also has no effect or a negative effect on the token pressures women of color experience in predominantly White and male work organizations. Importantly, however, the presence of women reduces the experience of racial bias, suggesting that while racial bias may decline with more workplace diversity, the particular challenges women of color face navigating professional careers are not addressed by a greater representation of women. Interviews underscore these findings by illuminating the often subtle ways White women’s presence as colleagues, peers, and supervisors fails to address the unique career needs of women of color. Our interview findings suggest that the women’s representation is necessary but insufficient for addressing the pressures of token and solo status, reducing isolation, and providing needed workplace supports. We conclude by considering the implications for these findings for theory, research, and practice.
Inequality in Work Organizations: Regimes, Relations, and Representation
Theory on workplace inequalities has explored the ways in which race and gender are embedded in workplace norms, policies, and practices so as to limit access, retention, and advancement (Acker 1992, 2006; Tomaskovic-Devey and Avent-Holt 2019). Other approaches consider organizational demography and the relational and interactional processes that occur in highly skewed organizations that enhance the precarity of White women and people of color in professional settings (Kanter 1977; Watkins, Simmons, and Umphress 2019; Wingfield 2014). Taken together, these perspectives provide a framework for understanding how representation can influence the experience of women of color in professional work organizations. Acker’s foundational work on workplace inequality regimes considers the ways in which work organizations produce and reinforce social hierarchies (Acker 1992, 2006). Inequality regimes refer to a range of interrelated practices, processes, actions, and meanings that result in and maintain class and gender and racial inequalities within particular organizations (Acker 2006:443). Through formal and informal policies, organizations distribute resources in highly unequal ways that reproduce relations of power and solidify status hierarchies of gender, race, and class. In this way, work organizations are structured so as to facilitate the entrance, retention, and advancement of some individuals while reinforcing barriers to access and mobility for others (Davies-Netzley 1998).
Building on Aker’s seminal work, D. Tomaskovic-Devey and D. Avent-Holt’s (2019) work centers the relational aspects of organizations, in particular the social relations between and among individuals and groups characterized by different status categories, including race and gender. The relational theory of workplace inequality posits that hierarchies of status and power are reproduced relationally, through the negotiation of organizational policies and practices that serve to reinforce and legitimize group differences as well as status hierarchies between and among individuals. By centering relationships within organizations, this perspective understands workplace inequalities as emerging out of interactions in which some incumbents are able to make more successful claims on resources including compensation, workplace support, respect, and advancement.
Taken together, J. Acker’s (2006) inequality regime perspective and Tomaskovic-Devey and Avent-Holt’s (2019) relational theory suggest that status hierarchies shape not only access to resources but also privilege the resource claims of some individuals and groups over others. Status hierarchies thus enable group-based opportunity hoarding and resource pooling, preserving valuable resources such as respect and authority for in-group members. For instance, N. DiTomaso (2013) finds evidence that individuals rely on racially homogeneous network ties to advance their careers, while L. Rivera (2015) finds that workplace opportunities are often reserved for culturally similar incumbents. In these ways, relational ties legitimize the preservation of resources and rewards for in-group members while excluding out-group members both symbolically and materially (Rosigno and Wilson 2014).
Placing these perspectives in conversation with theory and research on workplace demography provides insight into the conditions under which status-based differences are made more or less salient within work organizations. Token theory suggests numerical underrepresentation in work organizations contributes to performance pressures, heightened visibility, negative stereotypes, and isolation, all factors that limit access, success, and advancement for women in professional settings (Avery, Mckay, and Wilson 2006; Gustafson 2008; Kanter 1977). Significantly, token theory posits that the salience of status-based relational boundaries will be exacerbated or diminished based on the demographic distribution of individuals and groups within an organization. For instance, the salience of in-group preferences—the primary mechanisms that motivate exclusion of out-group members—will be greater in highly skewed workplaces compared with more balanced work organizations (Eagly and Karau 1991). In more skewed organizations, dissimilarity can inhibit relations of trust, support, and solidarity and exacerbate negative evaluations of competence, commitment, and performance of numerical minorities (Tsui and O’Reilly 1989).
While R. M. Kanter’s (1977) original formulation of token theory centered primarily on numerical representation, advancements in workplace demography consider the ways status and representation interact to reinforce or relax the salience of group-based distinctions (Cohen and Huffman 2007; Wingfield 2014; Yoder, Aniakudo, and Berendsen 1996). This work finds that race as well as gender operate as status characteristics that shape access to social ties and information that can facilitate career success and mobility (McDonald 2011).
Inequality at the Intersection of Race, Ethnicity, and Gender
Insights from token theory suggest that increasing the representation of women overall and in positions of power and authority should alleviate barriers all women face navigating professional careers by enhancing the representation, status, and authority of women in the workplace (Stainback, Kleiner, and Skaggs 2016). However, inequality regimes and relational perspectives suggest that organizational norms and hierarchies may limit the degree to which women can gain access to highly valued resources including access, authority, and respect. Indeed, by emphasizing status-based distinctions within the organization, more recent applications of token theory suggest that the degree to which women benefit from gender-based solidarity and support may be highly dependent on intra-group status differences, including distinctions of race and ethnicity (e.g., Wingfield 2014). These developments encourage approaches to workplace inequality that can account for important distinctions within and across group boundaries.
Scholars of workplace inequality have begun to elaborate the intersecting nature of race, ethnicity, and gender in work organizations (see Rosette et al. 2018 for a review). Intersectional research has demonstrated the ways in which “simultaneous membership in multiple social categories can affect perceptions and experiences in the workplace” (Rosette et al. 2018:2). Research in this field has illuminated myriad ways the work experiences of Black women and other women of color are shaped by their position at the intersection of race, ethnicity, and gender. By disaggregating the experiences of women across racial and ethnic boundaries, this work provides more nuance to our understanding of workplace inequalities.
Extant research suggests that many existing programs and policies aimed at advancing gender equity in professional careers disproportionately benefit White women (Apfelbaum, Stephens, and Reagans 2016; Crenshaw 2007). Indeed, research on wage disparities finds that while White women have made gains in recent years, the gap between white women and women of color is the fastest growing gap in the labor market (Gould 2018). Scholars have identified many factors that may contribute to these outcomes. For example, compared with White women, Black women and other women of color are less likely to have access to professional and social networks (Dumas, Phillips, and Rothband 2013; Melaku 2022), mentors and sponsors (Chin 2020; Wingfield 2019), managerial or supervisory support (McKinsey & Company 2021), and other workplace supports (Bell and Nkomo 2003).
These trends suggest that increasing the representation of White women in professional work organizations may not necessarily benefit women of color in the same ways or to the same degree as increasing representation benefits other White women. Several mechanisms may contribute to a more attenuated relationships between representation and relational support for women of color as compared with white women. First, as predicted by relational theory, women’s underrepresentation in male-dominated careers may encourage white women to pursue assimilation, displays of loyalty and group solidarity with the high-status dominant group to reduce barriers to their own mobility (Cho et al. 2021). Substantial research finds that in-group cohesion motivates preference for in-group members for opportunities and rewards (Gorman and Kmec 2008), thus providing incentives for low-status members to negotiate assimilation with and adherence to dominant group norms.
Intra-racial assimilation and solidarity across gender lines may be further reinforced by the prevalence of colorblind racial ideologies in White-dominated professions (Ray and Purifoy 2019). Colorblind ideologies presume that access and mobility results from equal treatment, merit, and individual agency, thus denying the existence of structural barriers related to race (Bonilla-Silva 1997, 2015). Such ideologies, which are widely shared by White Americans generally and incumbents of professional careers specifically, minimize the relevance of race and ethnicity as factors shaping career outcomes. These tendencies are reinforced by corporate conceptions of diversity, which presume equal treatment and center the efforts of organizations to support inclusion (Embrick 2011). Some research suggests that White women may be more susceptible to genderblind perspectives as well (Yoder and Berendsen 2001), which may lead them to dismiss experience of gender as well as racial bias among women of color.
Research on organizations illustrates the implications for these tendencies for women of color. For example, Melaku’s (2022) study of Black women in elite law firms found that White peers’ discomfort interacting with Black women as peers exacerbated social distancing and network exclusion. Similarly, G. Garcia-Lopez’s (2008) study of Chicana women lawyers found such women must exert significant effort to overcome perceptions among their White colleagues that they are less intelligent and less capable than their peers. Adia Harvey Wingfield’s (2019) recent study of Black medical professionals further reveals the ways that extreme underrepresentation limits the career advancement of Black women even in contexts where White women are relatively well represented. In the absence of others like them, Black women faced challenges finding potential mentors who could or would support and advance their careers. Importantly, their white peers failed to support them and instead were of the source of racial microaggressions and overwork.
Taken together, these studies underscore the importance of attending to status hierarchies, relational processes, and representation to understand the workplace experiences of women of color in professional jobs. While token theory predicts that increasing representation of women will benefit all women, extant research suggests that women of color may not benefit from presence of White women peers (Melaku 2022; Wingfield 2019). We anticipate that in highly skewed professional contexts where women of color are significantly underrepresented, racial status hierarchies will impede intra-gender solidarity. As a result, increasing the representation of women will not necessarily ease the challenges women of color face navigating professional careers. By applying an intersectional lens to examine whether and how the representation of women impacts the careers experience of women of color, the current study responds to calls to consider numerical representation alongside social and professional status hierarchies and to consider the impact of women’s representation across racial and ethnic boundaries. After describing our methods and analytical approach, we first turn to analysis of survey data to analyze whether and how the presence of women affects the experience of bias in the workplace for women of color. We then present findings from in-depth interviews with women of color lawyers to identify some of the factors that may contribute to these patterns.
Methods
Participants and Procedure
Our analysis relies on findings from a mixed methods project of bias among lawyers, “Barriers to Advancement: Findings from the 2020 Study of Gender & Racial Bias in Utah’s Legal Profession,” which included a large statewide survey and in-depth interviews with women lawyers and judges. To analyze the range of barriers that impact the careers of women legal practitioners, we conducted 47 in-depth semi-structured interviews with women lawyers in Utah. The current analysis relies on 13 interviews (28 percent of the total) with Black, Asian, and Latina lawyers and judges who participated in interviews (see Table 1 for respondent profiles). Multiple recruitment strategies, including the use of key informants, were used to identify participants. Key informants included individuals in our personal and professional networks and leaders of professional groups and associations. Key informants were asked to identify individuals in their networks who may be interested in participating in an interview. In addition to snowball sampling techniques, we relied on purposive sampling methods to ensure interview respondents represented a diverse group of lawyers by race, ethnicity, age, sexual orientation, geographic location, practice area, and political and religious affiliation.
Respondent Profiles.
We conducted interviews face to face and over the phone. Due to the geographic dispersion of respondents, however, most interviews were conducted over the phone. Telephone interviews are appropriate for studies that require access to geographically dispersed subjects (Sturges and Hanrahan 2004), and research finds that telephone interviews are similar to in-person interviews in terms of reliability and validity (Cachia and Millward 2011). With participants’ consent, the REV app was used to record and transcribe interviews while in other cases interviews were transcribed contemporaneously. Each interview lasted approximately 60 to 75 minutes.
Interviews explored a range of barriers and supports each respondent had experienced over the career to date, including workplace experiences related to hiring, evaluation, compensation, and promotion. Interviews also explored, when relevant, challenges combining a career with parenthood and the range of flexible work arrangements that was available to them from current or previous employers. Drawing on previous research, interview questions also probed respondents’ engagement with a wide range of potential career supports including participation in professional and affinity groups, the presence or absence of DEI efforts in their workplace(s), access to mentorship and sponsorship, the presence and benefits of having senior women in their workplace(s), and their access to professional network supports. Questions were crafted to solicit both positive and negative career experiences, including opportunities that facilitated or supported the career as well as challenges associated with gender or racial bias and discrimination.
While interviews did not include questions about the role of White women specifically in shaping the careers of women of color, respondents discussed these issues in the context of their career experiences related to mentorship, network support, leadership, and engagement with affinity groups relevant to women. The emergence of themes related to the presence or absence of White women’s professional support in the context of interviews affirms the objectivity of the interview process (Gibbert and Ruigrok 2010). Although our qualitative findings are not generalizable, when analyzed in conjunction with our analysis of survey data, findings provide greater insight into complex social processes related to relational and demographic context of work organizations.
To identify key themes, the authors independently reviewed transcripts to identify experiences related to barriers or obstacles related in four areas: the presence or absence of peer, mentor, leader, network, and affinity group supports. The authors then compared respective themes and, in an iterative process, refined themes and re-analyzed transcripts to identify patterns. A high degree of inter-rater agreement exists between the authors, thereby increasing the reliability of our analytical approach (Lincoln and Guba 1985).
Quantitative data for this study are based on a statewide survey of lawyers conducted in 2020. The link to a confidential Qualtrics survey was sent to all members of the Utah State Bar’s listserv. Respondents were asked questions about their work experience, including professional status, mentorship and sponsorship, perception of colleagues, evaluation and compensation, diversity climate, parenthood, and harassment and discrimination. Respondents were also asked to provide demographic information, including gender identity, race/ethnicity, family status, and sexual orientation. A total of 2,374 respondents completed the survey. Women accounted for 39 percent of the respondents compared with 58 percent men. A majority of respondents (89 percent) identified as White while the remaining 11 percent identified as non-white. The original race measure included values for non-Hispanic white, Black or African American, Latinx/Hispanic/ Latino/a, East Asian, Middle Eastern/North African, Native American/Alaskan Native, Pacific Islander or Native Hawaiian, South Asian, and Southeast Asian. However, all non-white race values were collapsed into one category labeled “non-white” due to the small number of respondents in each of the non-white categories. Thus, we created a dichotomous measure, people of color, coded 0 = No and 1 = Yes. For this specific study, only full data from women respondents (N = 688) was considered and analyzed. Percentage distributions of variables of interest are displayed in Table 2.
Percentage Distributions of Sample Respondents by Race Across Independent and Control Variables, Weighted.
Quantitative Measures
Independent variables
The study used three independent variables. The first variable is women’s overall representation (1 = less than 30 percent, 2 = 30–49 percent, and 3 = 50 percent and over) and is based on R. M. Kanter’s (1977) token theory and D. Dahlerup’s (1988) critical mass theory, which explain outcomes with regard to the numerical representation of women. R. M. Kanter (1977) predicted that organizational context varied based on whether women’s representation was skewed or balanced, while D. Dahlerup (1988) predicted that women’s influence would shift once their representation met or exceeded a critical mass, which she defined as 30 percent or more. The second variable is women’s representation in senior roles. This dichotomous measure is based on the following question: “Are there senior women in your firm?” (0 = No, 1 = Yes). Finally, we measured the leadership status of women of color respondents based on the following question: “Do you currently hold a leadership position? (Coded 0 = No, 1 = Yes).
Dependent variables
We created one composite measure reflecting the perception of a positive and supportive workplace environment to increase statistical power, initially low due to our small sample size. The measure reflects the level of agreement to the following statements: (1) I have had good mentors at my workplace, (2) I have a sponsor who is willing to use influence and power to help advance my career, (3) I have had as much access to networking opportunities as my colleagues, and (4) I feel welcome to socialize with my coworkers. The attributes for these statements were initially coded 1 (strongly agree) to 7 (strongly disagree) and were reverse coded to reflect greater support as numerical value increases. We also added the following to the composite measure: (5) I have to prove myself over and over again to get the same level of recognition as my colleagues, (6) When I give an outstanding performance, people seem surprised, (7) In meetings, other people get credit for ideas I originally offered, and (8) I get less respect than my colleagues for the same level and quality of work. For items 5 to 8, we used the original coding, 1 (strongly agree) to 7 (strongly disagree). We used the means of the eight items to create the composite measure, and a Cronbach’s alpha of 0.85 indicates adequate internal consistency. The average mean of support for the entire subsample of women is 5.17, which suggests high levels of support across the board. The mean for White women (n = 602) is 4.94 and for women of color (n = 86) is 5.22. According to a t test, the means for White and non-white women are not statistically significantly different.
Control variables
Control variables include marital status (Coded 0 = No, 1 = Yes, married), parental status (Coded 0 = No, 1 = Yes, parent), year passing the bar exam (Coded 0 = Before 2010, 1 = between 2010 and 2020), and position level (coded 1 = low seniority, 2 = mid seniority, 3 = high seniority, and 4 = off council).
Findings
Quantitative Findings: The Impact of Women’s Representation, Seniority, and Leadership
Table 2 represents the means and percentage distributions of women respondents by race across independent and control variables. The results of the descriptive analysis show that women of color tend to work at firms with more women and more women in senior positions. In our sample, 41 percent of women of color work in firms with 50 percent or more women, compared with 32 percent of White women. This finding is consistent with research that suggests organizations with more gender diversity—including in leadership roles—are more competitive at recruiting and hiring women (e.g., Stainback, Kleiner, and Skaggs 2016). However, our sample also suggests that despite working in firms with a greater proportion of women, women of color are less likely than White women to hold senior positions themselves. Consistent with the legal profession nationally (ABA 2018), about 24 percent of White women in our sample are in senior positions compared with fewer than 10 percent of women of color. Indeed, a majority of women of color in our sample (75 percent) are in lower-level positions. When taken together, those findings suggest that organizations with a higher representation of women overall and in senior positions may facilitate greater access for women of color; however, a greater representation of women does not necessarily translate into greater opportunities for mobility and advancement.
Table 3 shows the estimated ordinary least squares regression using Stata 17 (StataCorp 2021), including interaction terms for people of color and the three main predictors, women’s representation, having senior women in the organization, and holding a leadership position on the outcome variable social support. In our results, only women’s representation of 50 percent and above had a statistically significant effect on the outcome. Women were more likely to feel socially supported in organizations with women’s representation of 50 percent and above (0.49; p < .05). However, the effect was no longer significant when interacted with race. Significantly, women of color are more likely than White women to work in firms where women represent 50 percent or more of employees, but the benefit of a more supportive working environment are not specific to women of color. No other main or interactive effects were significant in our predictive model.
Ordinary Least Squares Regression Predicting Social Support (Composite).
Note. N = 468.
p < .05, two-tailed.
In summary, our main independent variables, women’s representation (under 50 percent), women with seniority, and women in leadership positions were not significantly associated with increased perceptions of a supportive environment, lending credence to our main argument that the aforementioned factors do not necessarily benefit the careers of women of color.
Interview Findings: Factors Impacting Careers
As noted above, women of color are more likely to work in firms where women represent half or more of employees, and women in those firms experience more workplace support. However, our survey findings suggest that neither women’s overall representation nor their presence in leadership roles necessarily translates into a better work experience for women of color. In this section, we turn to key themes from interviews with women of color to uncover factors that may underlie relational processes within work organizations that limit intra-gender solidarity and support. Our analysis of interview transcripts uncovered three key themes related to the presence or absence of women at work: (1) racial biases resulting from token or solo status, (2) a lack support in the workplace, and (3) a lack of mentors and sponsors. We review each of these key themes below.
Token pressures: Prove it again and burden of doubt
We begin by analyzing respondents’ experience as tokens or solos in their workplaces. Token and solo status are associated with an increased salience of differences, resulting in a range of patterned biases including prove it again and burden of doubt (Kanter 1977; Williams and Dempsey 2014). All respondents identified a lack of representation of other women of color as a central theme when discussing the challenges they faced at work. While women comprise 39 percent of Utah’s legal profession, women of color make up only 4 percent of practitioners statewide. As these numbers reveal, a large majority of women peers, colleagues, and leaders that women of color encounter are White. And, as our quantitative findings show, even when women of color hold leadership positions, they continue to experience token pressures and a lack of workplace support. Respondents discussed a range of experiences growing out of their status as solos or tokens in a highly competitive professional context.
Importantly, while respondents lamented the lack of peers who looked like them, they did not necessarily view the presence of White women as facilitative of their career success. In other words, respondents did not express that token or solo pressures had been reduced by the presence of White women peers or supervisors. This is reinforced by survey findings, which suggest that the presence of women in their workplace did not lessen their experience of performance pressures or doubts about their competence and capability. Nala, a mid-career Black attorney at a large law firm, was particularly concerned about the lack of peers in the workplace, and she articulated what she viewed as hypocrisy among many White women peers who claim to support women in the workplace but do not: I have seen time and time again where females will say they support women but they don’t have any women in their office. Or the only women in their office are non-legal professionals, secretaries and paralegals, and they overwhelmingly hire men. I used to joke [that] I love to work with rich White men because he’s in a comfortable place and he’s willing to share that bounty. And nobody is going to question if he recommends an African American woman. If a woman refers me, that’s subject to more vetting.
Here, Nala notes both the contradiction between women’s stated support for women and the lack of women in their work organizations. However, she also notes the pressure women may face when hiring or promoting women due to the scrutiny they receive for doing so. Irene, a multiracial attorney who works for in a government office, also articulated the lack of support for women of color in law, pointing to “women first” diversity efforts (e.g., Apfelbaum 2016) that tend to downplay the role of racism in shaping women’s careers. For Irene, color blindness and a lack of awareness of the compounding effects of race and gender often means that White women failed to address the challenges she faced as a woman of color.
I really think that when we think of inclusion and diversity and the law in Utah, we think of women. We don’t think of people of color. As a woman of color, I know who my allies are. And many times, the White women are not my allies. So, people think, if we get a woman, then we hit the diversity quota, right? Or let’s get a woman and then they don’t consider the only Black man in the state.
Like Irene and Nala, Patricia, an early career Latina attorney working in government, did not perceive that the presence of White women necessarily benefited her in workplace. She discussed the challenges of navigating her career as the solo women of color in her workplace. She connected her experience as a solo at work to her broad experience as a person of color living in a predominantly white community: There’s no peers of yours. You go into an all White room. Um, yes, there are some women there but it’s usually the majority [are] men. . . . Like I can go a whole day without seeing anyone of color, a whole day and go to the grocery story, I can go out for lunch, I can go to the gas station and see no one.
By noting the absence of peers, Patricia was pointing out the lack of any people of color in her workplace and community. This suggests that while women remain in the minority in the legal profession, Patricia defines her peers—those who can provide support and solidarity—as people of color.
For Patricia and other respondents, the lack of representation exacerbated racial biases that posit women of color as less qualified and capable. Patricia shared an experience from early in her career when her qualifications were questioned by a woman colleague: When I came to the office, in fact, one of the females in my office said to me, “Just so you know, the team’s really upset that you got the position because [of] your lack of experience.” And I was like, well thank you. . . . I didn’t know exactly what to do and so that’s still kind of haunted me.
Other respondents discussed the ways in which they were expected to continually work twice as hard to prove their right to occupy their positions. Alexa, a mid-career Asian attorney in a small firm, described a significant burden of doubt that shapes her experience as a lawyer. Noting that she doesn’t have the same credibility as other attorneys because she does not look like the typical attorney in her firm, she noted that she had lost clients and opportunities due to her status as a woman of color. Alexa said, “I think that they just assume that because I am a female minority that I don’t have as much weight or credibility as the other partners do, which is frustrating.” Alexa clearly articulated the prove it again burden she carried as a woman of color lawyer in a white-dominated profession, “I’ve had to work harder, longer, stronger, smarter than a lot of my White counterparts because I don’t get the automatic credibility that they get just because they have a JD after their name.” Francis, a Latina attorney currently in solo practice, articulated the notion that women generally and women of color specifically have to be “twice as good” to be viewed as competent and capable. She noted that even two decades into her career, “my intelligence or my competency is always in doubt.”
Respondents were aware of their solo and token status and understood the challenges that status created starting early in their careers. The extreme underrepresentation of women of color in their work organizations increased the salience of their racial difference and exacerbated pressures to prove their competence and overcome the burden of doubt. Notably, our respondents did not view women’s overall presentation—or the presence of White women—as a key factor for reducing these pressures. Instead, they viewed White women peers as limited in their understanding of the unique challenges facing women of color. Thus, interviews provide more nuanced insight into the processes that limit the impact of women’s overall representation on the careers of women of color.
Isolation and lack of support
The second major factor that emerged from interviews was a sense of isolation and a lack of workplace support. Our quantitative analysis suggests that the presence of women—overall and in leadership roles—does not significantly increase workplace supports for women of color. These findings suggest that even in rare firms where women represent half or more of employees, women of color do not experience unique benefits. Interviews underscored the relative lack of support women of color receive from their White women colleagues. Several respondents shared examples of White women colleagues who failed to provide the types of relational support they needed to advance. Multiple respondents shared stories from their careers that illustrated the lack of support their received from colleagues or instances where women colleagues hindered their progress.
Respondents with children were particularly surprised by the lack of support they received from women colleagues around issues relevant to work-family balance. As previous research has noted, motherhood penalties are particularly salient for women in highly skilled professional careers (Glass and Fodor 2018). Navigating pregnancy, parental leave, and childcare can undermine professional women’s status and exacerbate negative stereotypes related to women’s competence and career commitment (Ollilainen 2019). Yet the women in our study noted that these challenges were rarely ameliorated by women colleagues. Alexa shared an example following her return from parental leave. While she assumed that her women colleagues would support her following the birth of her first child, she was mistaken. Instead, she found much more support and accommodation from her male colleagues.
I got a lot less support from the women, which was kind of shocking to me, than I did from the men. My male colleagues and friends [were] offering to step in for me whenever I needed to go to court. Or if I needed somebody to take over a trial for me or a hearing. I had a lot more support there than I did from the women. I had a lot of women who were like, “Well, I did it. Why can’t you?”
Importantly, some respondents reported receiving some support from women in their work organizations related to parental issues and family responsibilities. For example, Elizbeth, a multiracial attorney who worked for an educational institution, stated that the presence of other working mothers in her workplace reduced the anxiety she felt about taking parental leave. But nearly all respondents noted that the presence of White women was necessary but insufficient for reducing their sense of isolation as solos or tokens and providing them the types of supports they needed to advance. Nala summarized this sentiment most clearly: [It] goes back to women supporting women. So many women say they do that but in practice they do not. Their hiring practices show otherwise. . . . Despite what people say, ‘support women,’ but don’t realize that their practices hurt women or disrupt women’s lives.
Beyond work-family supports, several respondents lamented the lack of organizational support to facilitate their careers. Respondents noted that not only do they lack support in their work organizations, they also lack support from professional and affinity groups that aim to support women in law. While discussing the major statewide professional organization focused on advancing women in law, Una, an Asian solo practitioner with more than three decades of experience, noted how the focus and target excludes women of color: “[The organization] [is] very, very much targeted to White women. Not just that. White women lawyers in large firms.” Irene echoed this concern when discussing a newer organization that is more focused on inclusion generally rather than advancing women per se. She said, Are you familiar with [organization]? And it’s all White women, right? So they’re up on their, on the bandwagon, on their Twitter and Instagram pages. Look at how great and inclusive we are! And it’s all White women. And so that’s really frustrating.
As a result of this lack of engagement in intersectional issues within professional organizations, many respondents felt like they lacked representation, leadership, and support at the organization or professional level. As Alexa noted, “there are no support groups for attorneys of color and there’s not a real safe space where you can talk about it and learn how to deal with it.”
Respondents who were able to overcome a sense of isolation and a lack of social support were those who were able to develop peer relationships with other women of color within the field though not necessarily in their work organizations. For Irene, the key factor to her career success was her access to a network of women of color from law school. This network—and the connections it facilitated—not only reduced a sense of isolation but also opened up opportunities for her and other members.
I built really strong foundational relationships with several women [of color] that I went to law school with. As we continued to grow in our various areas of legal work, we still stayed connected and informative and supportive of each other. . . . This greatly benefited me throughout my entire career. . . . So we continue to network for each other and with each other to kind of build connections and opportunities. And then once one person got an opportunity, then she brought several of us with her and vice versa.
As Irene notes, the strength of her network facilitated opportunities for members. A sense of connection and investment in each other’s careers also supported a sense of reciprocity in terms of supporting the careers of other members. While this network was vital for Irene, most respondents lamented the lack of strong peers of color who could reduce their isolation and access to social and professional support. In a legal context where women peers are overwhelmingly White, women of color often experienced exclusion from key networks and relations of support.
Lack of mentorship and sponsorship
The third factor that emerged from our analysis of interviews was a lack of mentors and sponsors who could support respondents’ career advancement. A great deal of research finds that mentors and sponsors can be particularly important in supporting the careers of individuals who are underrepresented in a profession or organization (e.g., Wingfield 2019). Mentors and sponsors are critical for helping individuals navigate complex organizational environments, providing them guidance, connecting them with opportunities and otherwise serving as sounding boards for career aspirations (Fowler, Gudmundsson, and O’Gorman 2007). Survey findings suggest that women’s representation does not significantly increase access to mentors, sponsors, and network connections for women of color. Indeed, respondents discussed the relative absence of women of color in senior roles and the lack of senior White women willing or capable of providing mentorship and sponsorship required for career advancement.
While Lucy, a Black attorney at a government job, acknowledged how important some senior White women had been in supporting her career, she noted that the mentorship they provided was not equivalent to the potential mentorship she would have received from senior lawyers of color. Although Lucy had achieved a very senior position in her organization, she noted that she still experiences racism and sexism on the job. She discussed how difficult it can be to forge a career in law due to the lack of attorneys who look like her: “[It is] tremendously difficult [here] because of the lack of a legal community and so you don’t have the mentors, the coaches that look like you.” Yet, despite these challenges, she attributes her career success, at least in part, to support she received from a small group of senior White women: Four women—fascinating women, I became friendly with a couple of them, and a position became available because one of them was retiring. And they said you should apply for this position. . . . All of those women have been retired but two of the women I’ve maintained a friendship with over the years. . . . Women that were a few years older than me and so we would talk about the job or attorneys or, well, watch out for this person, always ignore that, don’t let that get to you. . . . So more of a camaraderie, I would say, and some mentorship but more of a propping up, a support system.
While some respondents were able to find mentors and sponsors among senior White women in their firms, several respondents were not so fortunate. Multiple respondents shared examples where senior women served as the source of bias. Jennifer, an Asian attorney employed in the corporate sector, shared an experience where her very public scrutiny by a woman judge reinforced negative stereotypes about women generally and women of color specifically: I had a really bad experience with a judge who totally went to town on me [in court]. . . . What she said to me was that she didn’t think my clothing was appropriate. And we had a conversation about it, at the end of the day, we were wearing the same outfit. . . . She said two things that stick out to me as being pretty sexist: I’ve worked for the past 20 years of my life breaking down barriers for women in law but every time a woman like you walks into the courtroom, you set us back 20 years.
Frances also recounted an experience in which she failed to get a job because a senior woman partner deemed her “too assertive,” a common stereotype about women of color in the workplace (Livingston, Rosette, and Washington 2012).
I interviewed and she told me later on that one of the female senior partners thought that I was just a little too assertive. One of the female litigators. So, you know, one of the litigators thought that I was a little too assertive. And I’m thinking, “Well, you’re hiring me to be a litigator! What do you want me to be, a wallflower?”
Several early career respondents viewed senior women as obstacles, having risen in their careers at a different time and under different circumstances. And because the vast majority of women who have risen to senior roles in Utah’s legal profession are White, several respondents felt these women simply did not understand the particular pressures they faced as women of color. Daniela, a Latina lawyer at a large law firm, summarized this succinctly by stating, “there’s not anyone who is a model that I’m able to follow.” As a result of the lack of role models and support from senior women, Daniela felt that she did not get the same high-quality assignments as her peers and, as a result, her career advancement was stalled. She said, “Nothing’s overt. I’m just not sure . . . I can’t really think of anything that’s direct. Other than I just feel like others around me are getting other opportunities and I’m just kind of stuck in this narrow practice area.”
Some respondents sought mentors outside of Utah; thus, while they were able to develop strong mentors, they were less likely to benefit from the presence of sponsors who could help them seek out and navigate opportunities in their own firms or in the local market. For example, Fiona, a Black attorney employed in the corporate sector, attributed her career success to the presence of two mentors, both Black women, who helped guide her career. Unlike White women, these women understood the complexity of navigating legal career as a Black woman and could provide the type of guidance and mentorship that would support Fiona over the long term. Fiona noted, “They knew the dance, [they] were able to keep my head in the game.” Unfortunately, however, both women practice law in New York, far from Utah’s legal environment. That distance meant that their ability to advance Fiona’s career locally was limited.
Discussion and Conclusion
The purpose of this study was to explore whether women’s representation in highly skilled professional work organizations impacts the careers of women of color. Does women’s representation benefit women of color professionals? This work builds upon theory and research that centers status hierarchies, relational processes, and representation to understand factors that limit or enhance workplace inequalities. Our survey data suggest that women of color are more likely to work in organizations with a greater proportion of women overall and in senior roles. This suggests that gender diversity overall may facilitate greater access to jobs. Our analysis also suggests that women in these organizations are more likely to feel supported. However, our quantitative analysis shows that women’s representation—including in senior roles—has a limited impact on the careers of women of color once they are employed in the organization. Women’s overall representation and in leadership roles neither reduces the experience of bias nor increases access to valuable professional relationships, including mentors, sponsors, and network ties. Indeed, despite a greater likelihood of working in firms where women are well represented, women of color do not significantly benefit from professional support from White women peers or superiors. Thus, we find that racialized gender bias is not significantly reduced even in firms where women’s representation is strong. These findings suggest that increasing the representation of mostly White women in professional work organizations does not necessarily reduce the visibility, scrutiny, and performance pressures that women of color face. We also find that when women of color occupy leadership roles, token pressures are not alleviated. Women of color who hold senior positions are not significantly more likely to benefit from supportive work environments compared with other women.
To explore the social and relational processes that underlie these findings, we relied on interviews with women of color lawyers. Interviews illuminated the relational processes within work organizations that limit intra-gender solidarity and support including (1) token and solo pressures associated with extreme underrepresentation; (2) isolation and lack of workplace supports; and (3) a lack of mentors and sponsors. Interviews revealed that, due to the extreme lack of representation of women of color in their profession generally and in their work organizations specifically, their careers were challenged by a combination of performance pressures and lack of support. Indeed, respondents described an overall lack of recognition and support from their White women colleagues and superiors that enhanced their sense of professional isolation. Thus, while gender diverse organizations may facilitate more opportunities at the point of hire, the experience of women of color in these organizations is significantly impacted by the intersecting barriers of race and gender.
Our findings have important implications for theory, research, and practice. First, our findings emphasize the importance of exploring the impact of representation alongside status hierarchies and relational processes to understand the mechanisms that shape careers. Token theory posits that increasing the representation of women in professional work organizations will reduce gender biases and stereotypes for all women (Kanter 1977). Yet our findings suggest that status hierarchies based on race and gender shape organizational practices and relational processes (Acker 2006; Tomaskovic-Devey and Avent-Holt 2019). In White- and male-dominated professions, the salience of racial differences may increase White women’s incentives to pursue assimilation and race-based solidarity with members of the dominant group. Colorblind (and genderblind) ideologies within professional work organizations may enhance the tendency for White men and women to distance themselves from outsiders, thereby exacerbating the exclusion of women of color from professional and social networks. Like A. H. Wingfield’s (2019) study of Black women professionals in health care, we find that extreme underrepresentation of women of color limits their career advancement even in organizations where White women are well represented.
Second, our findings underscore the critical importance of analyzing workplace bias and discrimination using an intersectional lens. Kimberlé Crenshaw coined the concept of intersectionality to illuminate the nature of workplace discrimination that Black women confront (Crenshaw 1989). Yet a great deal of research has neglected to fully incorporate these insights into analyses of workplace bias and inequality. Empirically, our findings suggest that increasing women’s representation in the workplace is necessary but insufficient to support the careers of women of color. While White women in positions of power can provide needed support and guidance to women of color, their impact on the careers of women of color is uneven and complicated by what respondents viewed as a blind spot to how race and ethnicity intersect with gender to shape career experiences. Thus, applying an intersectional lens to questions regarding workplace composition suggests that notions of representation must be complicated by a more nuanced understanding of gender as well as racial hierarchies. While increasing the representation of women in professional organizations may increase the support and solidarity white women receive, women of color may not experience equivalent career benefits.
Finally, our findings also suggest that remedies that aim to reduce workplace bias and discrimination must attend to the experience of women who exist at the intersection of gender and race. As respondents noted, many efforts to increase diversity disproportionally benefit White women (Apfelbaum, Stephens, and Reagans 2016; Crenshaw 2007). The significant underrepresentation of women of color combined with the lack of attention and visibility to their unique experiences means that they are often ignored or, worse, marginalized within their careers and workplaces. Policies that aim to increase diversity in recruitment, retention, and promotion must attend to cultural and structural barriers that contribute to the compounding impacts of racial and gender bias in the workplace. Inclusive policies must also avoid reinforcing or legitimizing colorblind (and genderblind) ideologies centered on individualism and merit and must, instead, seek to equalize access to workplace support, respect, and visibility.
While the current study makes an important contribution to our understanding of the relationship between bias and representation, future research can continue to refine theory and research on workplace inequality in ways that account for the experience of bias at the intersection of gender, race, and ethnicity. Our focus on a predominantly White profession reveals the challenges women of color experience when they are significant underrepresented, yet future research could consider the impact of representation in other fields that are more racially or ethnically diverse and/or non-professional contexts. In more integrated jobs or professions, the salience of race or ethnicity may be more muted, therefore allowing women of color to experience benefits from women’s overall representation. A second profitable avenue for future research includes analysis of the cross-gender racial solidarity in professional work organizations. A. H. Wingfield’s (2014) study of the experience of Black men in work organizations found that minority men benefit from masculine norms and expectations within professional fields. Thus, although they experience token pressures due to their racial status, their experience is best characterized as “partial tokenism.” Exploring the cross-gender relationships among professionals of color may reveal additional ways in which race and gender shape social hierarchies and relations of support in work organizations. Future research could also extend the current study by considering the relationship between representation and bias on other axis of identity and inequality. For instance, future research might test the impact on the experience of bias when organizations have a greater representation of LGBTQ+ individuals. Finally, future research can elaborate the potential factors that can reduce the experience of bias among women of color, including representation of BIPOC individuals in positions of authority, the presence or absence of anti-racist policies or practices, and the overall composition of the labor force.
Footnotes
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The authors would like to acknowledge the generous research support provided by the Women Lawyers of Utah Association.
