Abstract
Collaborative concept mapping, as one of the widely used computer-supported collaborative learning (CSCL) modes, has been used to foster students’ meaning making, problem solving, and knowledge construction. Previous empirical research has used varied instructional scaffoldings and has reported different effects of those scaffoldings on collaboration. To further examine the effects of instructional scaffoldings, this research implements three different instructor participatory roles (i.e., cognitive contributor, group regulator, and social supporter) to support online collaborative concept mapping (CCM). We use multiple learning analytics methods to examine the group’s CCM processes from the social, cognitive, and metacognitive dimensions, supplemented with assessments of the concept maps. The research reveals different effects of three instructor participatory roles on the group’s collaborative behaviors, discourses, and performances. When the instructor engaged as a cognitive contributor, the student group achieved a lowly-interactive, low-level metacognitive engagement and behavior-oriented knowledge construction; when the instructor engaged as a group regulator, the student group achieved a socially-balanced, high-level metacognitive engagement and behavior-communication-interrelated knowledge construction; and when the instructor engaged as a social supporter, the student group achieved a highly-interactive, medium-level metacognitive engagement and communication-oriented knowledge construction. Based on the results, this research proposed pedagogical, analytical, and theoretical implications for future empirical research of CSCL.
Keywords
Introduction
Grounded upon the social, cultural, situated perspectives of learning (Vygotsky, 1978), computer-supported collaborative learning (CSCL) focuses on the collaborating groups’ meaning-making practices through peer interactions with the pedagogical and technological supports (Hmelo-Silver, 2004; Hmelo-Silver & DeSimone, 2013; Stahl, 2009). Collaborative concept mapping (CCM), as one of the CSCL modes, has been used in K-12 and higher education to engage students work together to build proximal, semantic, and conceptual relationships between ideas in order to improve their epistemic understandings and knowledge constructions (Chiou et al., 2020; Farrokhnia et al., 2019; Wang et al., 2017). Since the CCM has no predetermined or fixed answers, it has potential to transform students to work as active knowledge workers actively interacting with peers and information, rather than passive recipients of knowledge that is transmitted by the instructor (Damşa, 2014; Palincsar, 1998; Prawat, 1992). During the collaborative process, instructors usually need to provide some form of scaffoldings or interventions to facilitate a high quality of collaboration, such as cognitive scaffoldings (Clarke & Bartholomew, 2014), metacognitive regulations (Malmberg et al., 2017) or socio-emotional supports (Park et al., 2015). However, previous empirical results varied about the effects of different instructions on the collaborative quality (Hmelo-Silver & DeSimone, 2013; Kirschner et al., 2006; Stahl, 2009). To further examine the effects of instructional scaffolding, we designed and implemented three different instructor participatory roles (i.e., cognitive contributor, group regulator, and social supporter) to support a group of graduate students’ online CCM activities. Furthermore, we used multiple learning analytics methods to examine the group’s CCM processes from the social, cognitive, and metacognitive dimensions, supplemented with the micro-level, temporal transitional analyses of fragments emerged during the group’s collaboration. Based on the empirical research results, we provide pedagogical, analytical, and theoretical implications to promote CSCL in higher education.
Literature Review
Collaborative Concept Mapping
Grounded upon the sociocultural perspective of learning, computer-supported collaborative learning (CSCL) emphasizes that students work together to complete learning tasks, construct knowledge, or solve problems through sustained interactions and participations (Damon & Phelps, 1989; Dillenbourg, 1999). Compared to traditional instructor-directed learning, CSCL transfers learning into a socio-cognitive process through which learners collaborate together to achieve shared goals with instructional and technological supports (Brown et al., 1989; O’Donnell & Hmelo-Silver, 2013). Collaborative concept mapping (CCM), as a learning mode of CSCL, is an idea-centered knowledge construction activity that enables student groups to discover the proximal and semantic relationships between concepts, and to create, build on, and rise above ideas in a less-scripted and more self-organized fashion (Farrokhnia et al., 2019; Reiter-Palmon et al., 2017; Wang et al., 2017). CCM is grounded upon the philosophy that knowledge is not considered as a pre-defined information transferred from an instructor to students but is negotiated and constructed by students who are attuned to each other’s contributions in socially situated contexts (Bereiter, 2002; Sawyer, 2014). Since the CCM task has no predetermined or fixed answers, students need to actively structure and connect information, represent and construct knowledge in a structured manner, and create the collective, group-level concept map artifacts (Elorriaga et al., 2013; Wang et al., 2017). Therefore, the CCM activity enables students with different knowledge backgrounds and capacity levels to maintain communications and actions, work together to complete the concept map, and share and construct knowledge together (Chiou, 2009; Chiou et al., 2020).
More importantly, CCM usually requires students to coordinate their social, cognitive, metacognitive practices through peer communications and behaviors, which take place synergistically, intertwine inseparably, and influence each other. First, on the social dimension, a group of students must actively participate in the CCM activities and interact with each other frequently, since a CCM task cannot be completed with a low level of peer interactions and participations (Hakkarainen et al., 2013; Stahl, 2009). Second, the CCM activities require students to actively engage in cognitive processes in CCM needs to continuously produce new ideas and artifacts, through information sharing, cognitive elaboration, and knowledge synthesis and argumentation (Elorriaga et al., 2013; Hakkarainen et al., 2013; van Aalst, 2009). Third, to succeed in completing the CCM task, metacognitive strategies are supposed to be used by the student group to regulate the interactive, collaborative process. Students should negotiate what to achieve as a group, plan, and implement problem-solving strategies, and monitor and reflect on the working progress (Jarvela & Hadwin, 2013; Winne et al., 2013). More importantly, during a collaborative learning activity supported with technological tools or platforms, students usually need to interact and discuss with peers through oral or text communications and meanwhile take actions to externalize their knowledge in some forms of group knowledge artifacts (e.g., concept map) (Stahl, 2014). Therefore, CCM is a complex, multidimensional process that usually needs the instructor’s deliberate scaffoldings or interventions to assure a high quality of group collaboration.
Effects of Instructor Scaffoldings on CSCL
CSCL is an active process of constructing knowledge in socially situated contexts (Bereiter, 2002; Lave & Wenger, 1991; Vygotsky, 1978). Although the minimally guided instruction is intuitively appealing for the instructional design of CSCL, it is usually difficult for student groups to achieve a high quality of collaboration autonomously without the instructor scaffolding (Hermkes et al., 2018; Järvelä et al., 2016; Kaendler et al., 2015). In contrast to a traditional class where the instructor takes a substantive leader role to design and guide the instruction and learning, the instructor needs to transfer their roles to maintain a balance between instructor authority and student meaning making and facilitate the high quality of collaboration (Nel, 2017; Ouyang & Scharber, 2017; Robinson et al., 2019). Previous research has indicated that varied scaffoldings have been provided by the instructors to facilitate CSCL, such as cognitive scaffoldings (Tabak & Baumgartner, 2004; van de Pol et al., 2019), metacognitive scaffoldings (Ben-David & Zohar, 2009; Ouyang et al., 2021), and socio-emotional scaffoldings (Ouyang et al., 2020; Park et al., 2015).
Specifically, different instructor scaffoldings usually have different effects on the CSCL processes and performances. First, some studies have found that appropriate cognitive scaffoldings can promote students’ cognitive inquiry and meaning making. For example, Tabak and Baumgartner (2004) found the positive effects of cognitive scaffoldings provided by instructor in a high school biology course, which could balance instructor’s knowledge authority and student group’ knowledge construction. van de Pol et al. (2019) found that the cognitive supports provided by the instructor could improve the accurate answers in the student group work. Second, some studies have found that metacognitive scaffoldings can improve students’ thinking skills and guide their inquiry discourses. For example, Ben-David and Zohar (2009) found that metacognitive hints stimulated the student groups’ discussions through sharing ideas to group members and asking follow-up questions. Ouyang et al. (2021) compared the effects of three metacognitive scaffoldings (i.e., minimal-guided scaffolding, the task-oriented scaffolding, and the idea-oriented scaffolding) on students’ collaborative performances, processes, and perceptions. Results found that when the instructor provided metacognitive scaffoldings related to the ideas and perspectives, students’ cognitive contribution, metacognitive regulation, and knowledge artifact behaviors strengthened. Third, some studies have found that socio-emotional scaffoldings can create good communication atmosphere to facilitate learning. For example, Park et al. (2015) found that the socio-emotional encouragement provided by instructor in online forum effectively promoted students’ conversational moves. Ouyang et al. (2020) found that social support from the instructor, such as recognition, encouragement, or sharing of daily stories, successfully created a positive learning environment and facilitated active peer discussions. Therefore, previous empirical research has used varied instructional scaffoldings (e.g., cognitive scaffoldings, metacognitive regulations, or socio-emotional supports) and reported different effects of those scaffoldings on the student groups’ collaborations.
Multimodal Learning Analytics of CSCL
From the analytical perspective, the mixed methods have been promoted to collect and analyze process and performance data from multidimensional perspectives to understand the collaborative learning processes (Janssen et al., 2013; Medina & Stahl, 2021; Stahl, 2009). Existing empirical research has usually used traditional self-report data (e.g., student questionnaires and interviews) or summative data (e.g., the final knowledge products) to understand collaborative perceptions or performances. For example, Wang et al. (2017) collected questionnaire surveys and student interview responses to investigate the effects of web-based collaborative concept mapping on group interactions in collaborative task. Chiou et al. (2020) used questionnaire, pretest, posttest, and interviews to investigate the effect of structured computer-assisted collaborative concept mapping on student learning performance and motivation. However, analytics of those perception and product data may overshadow the student groups’ collaborative processes that can better reflect the groups’ collaborative learning characteristics and effects (Stahl, 2009).
With the development of learning analytics and educational data mining, relevant work has collected multimodal data during the collaborative process and has used multiple analytical methods to reveal the complex, multilevel characteristics of collaborative process. On the one hand, quantitative analysis methods (e.g., clickstream analysis, sequential analysis, clustering analysis, and social network analysis) are used to explain and understand the characteristics and patterns of students’ collaboration. The advantage of the quantitative method is that it can be applied to large-scale data to investigate the structure, pattern, or sequence of the learning process through standardized framework system (Cohen et al., 2013). On the other hand, given that quantitative methods might overshadow some subtle details, the qualitative, ethnographic approaches (e.g., conversation or discourse analysis) are used to examine the micro-level turn-taking relevancies between interactional, behavioral, and cognitive activities during a short time period of collaborative learning (Governor et al., 2021; Stahl, 2009; Zemel et al., 2009). Complementing with each other, qualitative and quantitative methods together can provide a more holistic, multilevel, and multidimensional analysis of group collaboration and cognition (Borge & Rose, 2021; Janssen et al., 2013; Suthers et al., 2013). Echoing this research trend, this research uses multiple learning analytics methods to analyze the group’s collaborative concept mapping process and final performances based on quantifiable measurements, complemented with the qualitative, fine-grained microanalysis of fragments.
Methodology
Research Purposes and Questions
This research used a multi-method approach to investigate the effects of three instructor’s participatory roles on the online CCM activities in a graduate-level course at a top research-intensive university in China. Specifically, with different participation modes, the instructor (the first author) took three different roles (cognitive contributor, group regulator, and social supporter) in three online CCM activities. This research was not a quasi-experiment research but occurred in an authentic, natural instructional context. Our research question is: Whether, to what extent, and how did three instructor roles influence a small group’s CCM processes and performances?
The Instructional Contexts
Student information.
The online platform Huiyizhuo (https://www.huiyizhuo.com/), a visualized tool, was used to support the collaborative work. Huiyizhuo provides functions such as text chatting, audio and video communication, concept map, note and comment, resource sharing, etc. In the CCM process, group members first communicated through the audio and text chatting to determine how to proceed the problem; then, groups shared resources, continued communications, and constructed concept map to demonstrate their problem-solving processes; and finally wrote the groups’ solution proposals (see Figure 1). The concept map served as the main medium for the participants to interpret the problems, discuss and negotiate understandings, present knowledge from multiple perspectives, identify misunderstandings, and reach the group consensus of the solution (Novak & Cañas, 2008; Novak et al., 1984). A screenshot of a CPS activity on the Huiyizhuo platform. Note. Students’ contributions were shown in different colors in the concept maps.
The Design of the Instructional Participatory Roles
The coding scheme of instructor scaffolding (adapted from Dobber et al., 2017).
Data Collection and Analysis
The process data includes computer screen videos (including audios) in Huiyizhuo (about 1.5 hours/activity), as well as the group’s collaborative product (i.e., concept maps). An overall analytical framework of process data was proposed, which used multiple analytical approaches to analyze peer communication and online behavior data (see Figure 2). Furthermore, secondary analyses were conducted to examine the social, cognitive, and metacognitive dimensions, as well as the detailed temporal transition within each activity. The analytical framework.
The coding scheme of process data.
Note. C represented the analysis of students’ peer communication data; B represented the analysis of students’ online behavior data.
Three raters completed the analysis process. Rater 1 first coded 30% of the dataset based on the proposed coding scheme. Next, rater 2 (the first author) coded the data again and had multiple meetings with rater 1 to solve discrepancies. Krippendorff’s (2004) alpha reliability was 0.855 among two raters at this phase. Finally, rater 1 finished the rest of the dataset, and rater 3 doublechecked the analysis, and consulted with rater 1 to decide the final codes if there were conflicts.
The descriptions of SNA metrics (see Ouyang, 2021; Ouyang & Scharber, 2017).
Epistemic Network Analysis (ENA) (Shaffer et al., 2016) was performed to demonstrate the accumulative connections of the social, cognitive, and metacognitive dimensions. An ENA Webkit (epistemicnetwork.org) was used here to perform ENA analysis and visualization (Marquart et al., 2018). However, the structure was not merely focused on the cognitive dimension but on all social, cognitive, and metacognitive dimensions. Finally, we conducted the qualitative, micro-level, temporal analysis of a fragment from each activity to explain the collaborative characteristics.
Assessment standards of concept map (adapted from Novak & Cañas, 2008).
Results
The Overall Results
According to the assessment of the group performance reflected by the concept map, Activity 1 ranked first among three activities (Scm =162; propositions = 46, hierarchies = 30, examples = 86), followed by Activity 2 (Scm = 137; propositions = 38, examples = 74, hierarchies = 25) and Activity 3 (Scm = 104; propositions = 32, examples = 57, hierarchies = 15). In Activity 1, students contributed to the social dimension with a frequency of 210 (Mean = 52.50, SD = 28.62), cognitive dimension with a frequency of 246 (Mean = 61.50, SD = 39.00), and metacognitive dimension with a frequency of 88 (Mean = 22.00, SD = 15.20). In Activity 2, students contributed to the social dimension with a frequency of 296 (Mean = 74.00, SD = 28.95), cognitive dimension with a frequency of 307 (Mean = 76.75, SD = 28.56), and metacognitive dimension with a frequency of 128 (Mean = 32.00, SD = 16.63). In Activity 3, students contributed to the social dimension with a frequency of 306 (Mean = 76.50, SD = 22.94), cognitive dimension with a frequency of 329 (Mean = 82.25, SD = 43.18), and metacognitive dimension with a frequency of 97 (Mean = 24.25, SD = 5.56) (see Figure 3). Based on the following results, Activity 1 was characterized as lowly-interactive, low-level metacognitive engagement, and behavior-oriented knowledge construction (the instructor was a cognitive contributor); Activity 2 was characterized as socially-balanced, high-level metacognitive engagement, and behavior-communication-interrelated knowledge construction (the instructor was a group regulator); and Activity 3 was characterized as highly-interactive, medium-level metacognitive engagement, and communication-oriented knowledge construction (the instructor was a social supporter). The bar plots of three CCM activities. Note. The colors of the codes are set according to the dimensions (codes’ colors are consistent below).
Activity 1: Lowly-Interactive, Low-Level Metacognitive Engagement, and Behavior-Oriented Knowledge Construction
The group-level SNA measures.
Second, Activity 1’s overall cognitive contribution also ranked last among three activities (freq. = 246). Compared to other two activities, Activity 1 had the most frequent cognitive code of KD-B (freq. = 93), which indicated that students contributed to the deep-level knowledge construction through building the concept map. Third, on the metacognitive dimension, Activity 1 also ranked last among three activities (freq. = 88), among which the most frequent metacognitive code was MR-B (freq. = 48).
ENA results showed the overall connection structure of all codes (see Figure 4). In Activity 1, behavior-related codes shared relatively strong connections (e.g., connection of soc-B & KD-B = 0.94, connection of soc-B & MR-B = 0.84, connection of soc-B & KM-B = 0.44), while communication-related codes shared weak connections (e.g., connection of soc-C & KM-C = 0.34, connection of soc-C & KS-C = 0.28, connection of soc-C & KD-C = 0.19). Consistent with the results abovementioned, the ENA results emphasized Activity 1’s behavior-oriented knowledge construction attribute. The epistemic networks of three CMM activities. Note. The colors of the codes are not automatically generated through ENA Webkit, but set manually according to the code color.
Fragment A from Activity 1

The temporal transition of fragment A, Activity 1. Note. The temporal transition of codes among participants through the dotted lines (i.e., Ins represents the instructor, S1, S2, S3, S4 represent four students).
Activity 2: Socially-Balanced, High-Level Metacognitive Engagement, and Behavior-Communication-Interrelated Knowledge Construction
Activity 2 was characterized as socially-balanced, high-level metacognitive engagement, and behavior-communication-interrelated knowledge construction. First, on the social dimension, the social interaction frequency ranked second among three activities (freq. = 296). The group-level SNA results indicated that the Activity 2’s social characteristics were interactive (reflected by the medium score of average degree), highly-cohesive (reflected by the highest score of closeness density, transitivity, and GCC as well as the lowest score of APL), highly-balanced (reflected by the highest score of ICV), and evenly-distributed (reflected by the lowest score of centralization) (see Table 6). Although the overall interactive characteristics ranked medium, Activity 2 was highly-cohesive, balanced, and evenly-distributed.
Second, on the cognitive dimension, Activity 2’s overall cognitive contribution ranked second among three activities (freq. = 307); all cognitive codes ranked at the medium or low levels among three activities. Third, on the metacognitive dimension, Activity 2 ranked first among three activities (freq. = 128). Compared to other two activities, Activity 2 had the most frequent metacognitive codes of MR, including MR-B (freq. = 64) and MR-C (freq. = 14). This indicated that students were metacognitive-engaged in the CMM activity to monitor and reflect on the collaborative process.
Activity 2’s ENA connection structure indicated a strong connection between behavior-related and communication-related codes (e.g., connection of Soc-C & KD-B = 0.67, connection of Soc-B & KM-C = 0.55) (see Figure 4). Therefore, Activity 2 had the characteristics of behavior-communication-interrelated knowledge construction.
Fragment B from Activity 2

The temporal transition of fragment B, Activity 2.
Activity 3: Highly-Interactive, Medium-Level Metacognitive Engagement, and Communication-Oriented Knowledge Construction
Activity 3 was characterized as highly-interactive, medium-level metacognitive engagement, and communication-oriented knowledge construction. First, on the social dimension, the social interaction frequency ranked first among three activities (freq. = 306). The group-level SNA results indicated the social interaction attribute of Activity 3 was highly-interactive (reflected by the highest scores of average degree and density). Although the overall interactive characteristic was active in Activity 3, its other SNA metrics were either equal to (e.g., density, reciprocity, transitivity, GCC, and centralization) or lower than those of Activity 2 (e.g., ICV) (see Table 6). Therefore, the student group in Activity 3 was not as balanced as Activity 2.
Second, on the cognitive dimension, Activity 3’s overall cognitive contribution ranked first among three activities (freq. = 329). Compared to other two activities, Activity 3 had the most frequent cognitive codes of KS-C (freq. = 88), KM-C (freq. = 103), and KD-C (freq. = 36), which indicated that students contributed to all levels of knowledge construction through peer communications. Moreover, students contributed most frequently to KS-B (freq. = 20) and KM-B (freq. = 46), and least to KD-B (freq. = 33). Third, on the metacognitive dimension, Activity 3 ranked second among three activities (freq. = 97). Compared to other two activities, students had the highest metacognitive code of GSP in Activity 3, including GSP-B (freq. = 30) and GSP-C (freq. = 15). This indicated that students tended to set goals and make planning during the collaborative process. But Activity 3 had a relatively low frequency of MR, indicating students did not monitor and reflect on the process frequently.
ENA results showed that in Activity 3 (see Figure 4), communication-related codes shared strong connections (e.g., connection of Soc-C & KM-C = 0.91, connection of Soc-C & KS-C = 0.77, connection of KS-C & KM-C = 0.63), while behavior-related codes shared weak connections (e.g., connection of Soc-B & KM-B = 0.39, connection of Soc-B & MR-B = 0.28, connection of Soc-B & GSP-B = 0.28). Consistent with the results abovementioned, the ENA results indicated that Activity 3’s characteristics of communication-oriented knowledge construction.
Fragment C from Activity 3

The temporal transition of fragment C, Activity 3.
Discussions
Addressing the Research Questions
Since previous studies indicated different effects of the instructor participatory roles on collaborative learning (Hmelo-Silver & DeSimone, 2013; Kirschner et al., 2006; Stahl, 2009), this research examined a small group’s collaborative processes and performances when the instructors scaffolded with three different roles (cognitive contributor, group regulator, and social supporter) in online CCM activities. Specifically, we used multiple learning analytics methods to analyze the multidimensional characteristics of the group’s collaborative processes, complemented with the micro-level, temporal transitional analyses of fragments emerged during the collaboration. The research results revealed discrepancies of three CCM activities performed by the same group of students.
When the instructor engaged as a cognitive contributor in Activity 1, the student group achieved the highest score of concept map, and the collaborative process was identified as lowly-interactive, low-level metacognitive engagement, and behavior-oriented knowledge construction. In Activity 1, students’ social, cognitive, and metacognitive contributions all ranked last among three activities. But ENA results indicated that students contributed to the deep-level knowledge construction through the concept map behaviors, which resulted in a best score of the final concept map. The micro-level, temporal analysis further revealed that students tended to answer the instructor’s questions and write down on the concept map, rather than initiating peer knowledge constructions. One of the main reasons was that when the instructor scaffolded as a cognitive contributor, she was more authoritative than the students on the knowledge which resulted in unequal knowledge contributions (Tabak & Baumgartner, 2004).
When the instructor engaged as a group regulator in Activity 2, the student group achieved the medium score of concept map, and the collaborative process was identified as socially-balanced, high-level metacognitive engagement, and behavior-communication-interrelated knowledge construction. In Activity 2, although students’ social contributions did not rank first, they were highly-cohesive, balanced, and evenly-distributed. ENA results emphasized that the students constructed knowledge through an interrelated online behaviors and discussion communications. But this interrelation did not result in the best final performance of the concept map product. Moreover, students were most metacognitive-engaged in Activity 2, particularly using the metacognitive strategies frequently to monitor and reflect on the collaborative process. The micro-level, temporal analysis further revealed that, when the instructor engaged as a group regulator, students tended to imitate her use of regulation strategies, which might result in their frequent metacognitive engagement (Park et al., 2015).
When the instructor engaged as a social supporter in Activity 3, the student group gained the lowest score of concept map, and the collaborative process was identified as highly-interactive, medium-level metacognitive engagement, and communication-oriented knowledge construction. In Activity 3, students’ social and cognitive contributions ranked first. ENA results emphasized that students contributed to the knowledge construction through the oral communications; but compared to the other two activities, they took less actions on the concept map building, which also resulted in the lowest score of the concept map. Moreover, students’ metacognitive contributions ranked second among three activities; but they set goals and made plans frequently during the collaborative process. The micro-level, temporal analysis of a fragment further revealed that when the instructor engaged as a social supporter, students became highly-interactive, and tended to express and discuss their perspectives.
Consistent with previous research results (Hermkes et al., 2018; Ouyang et al., 2020; van de Pol et al., 2019), this research revealed discrepancies of collaborative processes and performances among three CCM activities performed by the same group, which indicated a complication of the instructor’s scaffoldings on the group’s collaborative effects. Based on the results, this research proposes pedagogical, analytical, and theoretical implications of design, instruction, and research of online collaborative learning.
Pedagogical Implications
To address challenges for improving groups’ CSCL quality, instructors should utilize varied scaffoldings in the classroom practices to support student groups’ collaborative work, particularly paying attention to the dynamic changes of the scaffolding strengths based on the groups’ collaborative procedures. First, the instructors can provide varied scaffoldings to guide students’ CSCL process, like what the instructor did in this research to offering cognitive, metacognitive, and socio-emotional scaffoldings. For example, the research results showed that cognitive scaffoldings improved the quality of the group’s knowledge product in Activity 1; metacognitive scaffoldings promoted students' metacognitive engagement in Activity 2; and socio-emotional scaffoldings made students highly-interactive in Activity 3. Second, the strengths of the instructor scaffoldings are not fixed and constant throughout the CSCL process; in other words, the instructor scaffoldings are supposed to be changeable in terms of the student groups’ dynamic changes during CSCL (Park et al., 2015; van de Pol et al., 2010). To be specific, consistent with previous research (Kaendler et al., 2015; Ouyang & Scharber, 2017; VanLeeuwen et al., 2015), when instructors provide scaffoldings to support students’ collaboration, at the beginning, by setting up a role model, the instructor’s active involvement can stimulate students’ peer interactions and knowledge constructions; and as the collaboration progresses to the middle or later phases, the instructor can change to metacognitive facilitator to monitor and regulate the group’s work. Third, the instructor should not presume that more diverse scaffoldings are better for promoting collaborative quality; on the contrary, excessive scaffoldings from the instructor may not be beneficial sometimes (Hmelo-Silver & DeSimone, 2013; Kirschner et al., 2006). As our results show, the instructor’s high strength of cognitive support as an authoritative (in Activity 1), could result in a low quality of the student group’s collaborative process. The instructor’s high frequency of social supports (in Activity 3) to some extent stimulate the student group’s frequency communications, but result in the lowest concept map score. The instructor’s group regulations (in Activity 2) caused a balanced, behavior-communication-interrelated knowledge construction. When the group faces cognitive barriers on some topics, the instructor can strength the cognitive support scaffolding to stimulate students’ thinking, but at the same time, she should be aware that the over-scaffolding of cognitive contributions may result in a weakened cognitive engagement from students (Clarke & Bartholomew, 2014; van de Pol et al., 2019); when the group students form active peer interactions and sustained cognitive engagement in collaboration, the instructor’s use and strength of scaffoldings can gradually fade with time (Ouyang et al., 2020; Ouyang & Scharber, 2017; van de Pol et al., 2010). Taken together, from a pedagogical perspective, the instructor should be aware of the student groups’ collaborative status, intervene the student group’s work at the appropriate timing, and maintain a proper strength of scaffoldings in terms of students’ collaborative dynamics in order to avoid undesirable effects.
Analytical Implications
From the analytical perspective, future work can extend the multimodal learning analytics (MLA) to collect and analyze process data from multidimensional perspectives in order to deeply understand the collaborative learning processes (Janssen et al., 2013; Medina & Stahl, 2021; Stahl, 2009). The current research integrates the quantitative, statistical approaches (e.g., content analysis, social network analysis, epistemic network analysis) with the qualitative, ethnographic approaches (e.g., micro-level temporal analysis) to examine the effects of different instructor participatory roles on a student group’s collaborative concept mapping process. These process-oriented learning analytics reveal the student group’s social interactions, cognitive, and metacognitive contributions supplemented with temporal sequences, which may be overshadowed by summative analysis (Stahl, 2009). But from a MLA perspective, we are not able to capture the group’s offline behaviors and facial expressions synchronously with their communicative discourses and online behaviors, such that we cannot analyze students’ discourses, online and offline behaviors to construct knowledge and artifacts in an integrated way (Stahl, 2009). With the development of learning analytics and educational data mining techniques, recent work has collected multimodal data (e.g., discourse, body movement, eye tracking, and facial expression) and used quantifiable algorithm-enabled models to analyze collaborative patterns. For example, in terms of the concept of distributed cognition, Amon et al. (2019) used multidimensional recurrence quantification analysis to examine fine-grained collective patterns of regularity across team members’ speech rate, body movement, and team interaction during collaborative problem solving. Gorman et al. (2020) used mixed quantitative models and techniques (including discrete recurrence, non-linear prediction algorithm, and average mutual information) to detect real-time changes in team cognition in the form of communication reorganization patterns during collaborative training. Future work should move towards this direction: the collection and analytics of multimodal process-oriented data can provide a more holistic, multilevel, and multidimensional analysis of CSCL to reveal the characteristics of collaborative interactions at the group level (Borge & Rose, 2021; Janssen et al., 2013; Suthers et al., 2013). In addition, traditional qualitative methods (e.g., observation, interview, survey, and reflection) can also be used to understand students’ perceptions about individual and group knowledge before, during, and after the collaborative learning. Overall, this research argues that a multimodal learning analytics method, particularly a combination of the quantitative equation and qualitative microanalysis, serves as an appropriate method for making a better understanding of the CSCL activities.
Theoretical Implications
From the theoretical perspective, agency is demonstrated by the individuals’ intentionality for and their action of taking initiations to achieve self-development (Bandura, 2001; Eteläpelto et al., 2013), which is essential for achieving the high quality of CSCL. On the instructor’s level, in the CSCL scaffolding, the instructors should transform their authoritative, directive roles to facilitators, learners or collaborators (Ouyang et al., 2020; Park et al., 2015; Tabak & Baumgartner, 2004), like what this research revealed of three facilitator roles (i.e., cognitive contributor, group regulator, and social supporter) the instructor can take. As our results show, the instructor’s excessive social or cognitive guidance might decrease students’ collaborative contribution and cause undesirable effects. Therefore, the instructors can relinquish some parts of the control of the instructional design, direction, and evaluation, and encourage students to take agency for learning (Bandura, 2001; Ouyang et al., 2020). With the instructor’s appropriate scaffolding, students tend to imitate and apply instructor strategies and scaffoldings, like what we found in this research. Although previous studies indicated a positive correlation between students’ application of instructor scaffoldings and their learning effects (Jadallah et al., 2011; van de Pol et al., 2019), our research showed that the students’ imitation and application of scaffoldings would not necessarily improve the final collaborative quality. Therefore, students should not rely too much on instructors, but exert their own agency, actively engage in the collaborative activity to improve group cognition and problem-solving quality (Clarke et al., 2016; Scardamalia & Bereiter, 2014). Furthermore, when students bring personal culture, prerequisite knowledge, and skills and capacities into the group work, the student groups have the ability to self-organize and self-regulate collaborative activities, even without instructor’s support (Clarke et al., 2016). In summary, instructors and students in CSCL should take agency to change their roles, achieve instructor-student collaboration, and foster the student-centered collaborative learning.
Conclusions
In CSCL, varied instructional scaffoldings (e.g., cognitive scaffoldings, metacognitive regulations, or socio-emotional supports) have been used, which have different effects on students’ collaboration. This research implements three different instructor participatory roles (i.e., cognitive contributor, group regulator, and social supporter) to support a group of graduate students’ online collaborative concept mapping (CCM) process. Multiple learning analytics reveals the different effects of three instructor participatory roles on a student group’s collaborative behaviors, discourses, and performances. When the instructor engaged as a cognitive contributor, the student group was characterized as lowly-interactive, low-level metacognitive engagement, and behavior-oriented knowledge construction, with the highest score of concept map; when the instructor engaged as a group regulator, the student group was characterized as socially-balanced, high-level metacognitive engagement, and behavior-communication-interrelated knowledge construction, with the medium score of concept map; when the instructor engaged as a social supporter, the student group was characterized as highly-interactive, medium-level metacognitive engagement, and communication-oriented knowledge construction, with the lowest score of concept map. Based on the results, this research proposed pedagogical, analytical, and theoretical implications for future empirical research of CSCL. A major limitation of this research is the small sample size of four students, with a limited range of demographic backgrounds and experiences; future empirical research needs to expand the research sample size of more small groups to further test, validate, the research results. Another limitation is that there may exist confounding effects of the instructor role with students’ acclimation to the environment, to their peers and the instructor, as well as to the nature of the task. Specifically, both interactive and cognitive contributions were low in Activity 1 and became to a high level in Activity 3, suggesting a possible progression of the group of students, independent of the instructor role. Therefore, to establish effect with statistical rigor, further research should conduct multiple experiments in which the order of the instructor roles is randomized (i.e., the cognitive role is not always assigned to the first activity to validate the research results. In addition, a more thorough multimodal learning analytics research is needed to collect and analyze discourse, behavior, and movement data in order to analyze the synergistic coordination of multimodal interactions, referential behaviors, and knowledge contribution discourses (Ochoa, 2017). Overall, considering the complexity of the CSCL process, this research takes a process-oriented perspective to explore the effects of the instructor’s scaffoldings on the group’s CSCL processes and proposes pedagogical, analytical, and theoretical implications for future empirical research of CSCL.
Footnotes
Acknowledgments
The authors acknowledge assistances from Jiawen Zhou for preliminary data analysis.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The research is financially supported by the National Natural Science Foundation of China (62177041; 61907038) and 2021 University-level Educational Reformation Research Project for Undergraduate Education, Zhejiang University (zdjg21033).
