Making Performance Management Relevant

Abstract

The latest thinking on business strategy, human resource development and intellectual capital management notes that people are our most important asset. But historically, people have been entered as a cost rather than an asset on the balance sheet. No matter how much things change, two things are certain: People want to do a good job, and organizations need to help their workforce perform in a way that makes it more competitive. This can be done with a performance management system based on four principles: aligning daily activities with strategy, ensuring that managers and employees collaborate, integrating development with performance and providing continuous feedback so that the organization can ensure it has the right people in the right place at the right time.

Get full access to this article

View all access options for this article.

References

Beatty, R. (1989). Competitive human resource advantage through the strategic management of performance. Human Resource Planning, 12(3), 179-194.

Collins, J. C. , & Porras, J. (1994). Built to last: Successful habits of visionary companies. New York: Harper Business.

Edvinsson, L. , & Malone, M. (1997). Intellectual capital: Realizing your company’s true value by finding its hidden brainpower. New York: Harper Business.

Grote, D. (1996). The complete guide to performance appraisal. New York: American Management Association.

Gubman, Edward L. (1998). The talent solution: Aligning strategy and people to achieve extraordinary results. New York: McGraw-Hill.

Hamel, G. , & Prahalad, C. K. (1994). Competing for the future. Boston: Harvard Business School Press.

Lea, H. D. , & Leibowitz, Z. B. (1992). Adult career development: Concepts, issues, and practices. Alexandria, VA: National Career Development Association.

Locke, E. A. , & Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice Hall.

McLagan, P. , & Nel, C. (1996). The age of participation. San Francisco: Berret-Koehler.

10.

Pfeffer, J. (1998). The human equation. Boston: Harvard Business School Press.

11.

Stewart, T. (1997). Intellectual capital: The new wealth of organizations. New York: Doubleday/Currency.

12.

Sveiby, K. (1997). The new organizational wealth: Managing and measuring knowledge-based assets. San Francisco: Berret-Koehler.

13.

Tracey, M. , & Weirsma, F. (1995). The discipline of market leaders. New York: Addison Wesley.

14.

Ulrich, D. , & Lake, D. (1990). Organizational capability: Competing from the inside out. New York: John Wiley.