This study explored effects of differential quality of leader-member exchange on cooperative communication among members of work groups. Findings suggest that the nature of an individual's own exchange with his or her leader and his or her leader's upward leader-member exchange have significant impact on perceived use of cooperative communication among coworkers. Furthermore, results of this study provide evidence of a tight linkage between vertical dyads and horizontal relationships with respect to cooperative communication.
Get full access to this article
View all access options for this article.
References
1.
Anderson, L. R. , & Tolson, J. (1991). Leaders' upward influence in the organization: Replication and extensions of the Pelz Effect to include group-support and self-monitoring. Small Group Research, 22, 59-75.
2.
Anderson, L. R. , Tolson, J., Fields, M. W., & Thacker, J. W. (1990). Extension of the Pelz Effect: The impact of leader's upward influence on group members' control within the organization. Basic and Applied Social Psychology, 11, 19-32.
3.
Argyle, M. (1991). Cooperation: The basis of sociability. London: Routledge.
4.
Cashman, J. , Dansereau, F., Graen, G., & Haga, W. J. (1976). Organizational understructure and leadership: A longitudinal investigation of the managerial role-making process. Organizational Behavior and Human Performance, 15, 278-296.
5.
Dansereau, F. , Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13, 46-78.
6.
Dansereau, F. , & Markham, S. E. (1987). Superior-subordinate communication: Multiple levels of analysis. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication: An interdisciplinary perspective (pp. 343-388). Beverly Hills, CA: Sage.
7.
Duchon, D. , Green, S. G., & Taber, T. (1986). Vertical dyad linkage approach to leadership within formal organizations. Journal of Applied Psychology, 71, 56-60.
8.
Eisenberg, E. M. , & Goodall, H. L., Jr. (1993). Organizational communication: Balancing creativity and constraint. New York: St. Martin's.
9.
Euske, N. A. , & Roberts, K. H. (1987). Evolving perspectives in organization theory: Communication implications. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication: An interdisciplinary perspective (pp. 41-69). Beverly Hills, CA: Sage.
10.
Fairhurst, G. T. (1993). The leader-memberexchange patterns of women leaders in industry: A discourse analysis. Communication Monographs, 60, 321-351.
11.
Fairhurst, G. T. , & Chandler, T. A. (1989). Social structure in leader-member interaction. Communication Monographs, 56, 215-239.
12.
Fairhurst, G. T. , Rogers, L. E., & Sarr, R. A. (1987). Manager-subordinate control patterns and judgments about the relationship. In M. McLaughlin (Ed.), Communication yearbook (Vol. 10, pp. 395-415). Beverly Hills, CA: Sage.
13.
Farace, R. V. , Monge, P. R., & Russell, H. M. (1977). Communicating and organizing. Reading, MA: Addison-Wesley.
14.
Franklin, J. (1975). Down the organization: Influence processes across levels of hierarchy. Administrative Science Quarterly, 20, 153-164.
15.
Friedman, R. A. (1991, August). Trust, understanding, and control: Factors affecting support for mutual gains bargaining in labor negotiations. Paper presented at the annual meeting of the Academy of Management, Miami, FL.
16.
Graen, G. , Cashman, J. F., Ginsburg, S., & Schiemann, W. (1977). Effects of linking-pin quality on the quality of working life of lower participants. Administrative Science Quarterly, 22, 491-504.
17.
Graen, G. B. , & Scandura, T. (1987). Toward a psychology of dyadic organizing. In L. L. Cummings & B. Staw (Eds.), Research in organizational behavior(Vol. 9, pp. 175-208). Greenwich, CT: JAI.
18.
Guilford, J. P. , & Fruchter, B. (1978). Fundamental statistics in psychology and education (6th ed.). New York: McGraw-Hill.
19.
Guth, W. , Schmittberger, R., & Schwarze, B. (1982). An experimental analysis of ultimatum bargaining. Journal of Economic Behavior and Organization, 3, 367-388.
20.
Hamel, G. , Doz, Y L., & Prahalad, C. K. (1989, January-February). Collaborate with your competitors and win. Harvard Business Review, 67(1), 133-139.
21.
Hotelling, H. (1940). The selection of variates for use in prediction, with some comments on the general problem of nuisance parameters. Annals of Mathematical Statistics, 11, 271-283.
22.
Jablin, F. M. (1979). Superior-subordinate communication: The state of the art. Psychological Bulletin, 86, 1201-1222.
23.
Jablin, F. M. (1980a). Subordinate's sex and superior-subordinate status differentiation as moderators of the Pelz Effect. In D. Nimmo (Ed.), Communication yearbook (Vol. 4, pp. 327-347). New Brunswick, NJ: Transaction.
24.
Jablin, F. M. (1980b). Superior's upward influence, satisfaction, and openness in superiorsubordinate communication: A reexamination of the "Pelz Effect."Human Communication Research, 6, 210-220.
25.
Jablin, F. M. , & Krone, K. J. (1994). Task/work relationships: A life-span perspective. In M. L. Knapp & G. R. Miller (Eds.), Handbook of interpersonal communication (2nd ed., pp. 621-675). Beverly Hills, CA: Sage.
26.
Krarn, K. E. , & Isabella, L. A. (1985). Mentoring alternatives: The role of peer relationships in career development. Academy of Management Journal, 28, 110-132.
27.
Kramer, M. W. (1995). A longitudinal study of superior-subordinate communication during job transfers. Human Communication Research, 22, 39-64.
28.
Krone, K. J. (1992). A comparison of organizational, structural, and relationship effects on subordinates' upward influence choices. Communication Quarterly, 40, 1-15.
29.
Lee, J. , & Jablin, F. M. (1995). Maintenance communication in superior-subordinate work relationships. Human Communication Research, 22, 220-257.
30.
Liden, R. C. , & Graen, G. (1980). Generalizability of the vertical dyad linkage model of leadership. Academy of Management Journal, 23, 451-465.
31.
Likert, R. (1961). New patterns of management. New York: McGraw-Hill.
32.
McPhee, R. D. (1988). Vertical communication chains: Toward an integrated approach. Management Communication Quarterly, 1, 455-493.
33.
Pelz, D. (1952). Influence: Akey to effective leadership in the first line supervisor. Personnel, 29, 209-217.
34.
Pfeffer, J. , & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. New York: Harper & Row.
35.
Pinto, M. B. , & Pinto, J. K. (1990). Project team communication and cross-functional cooperation in new program development. Journal of Product Innovation Management, 7, 200-212.
36.
Powell, W. W. (1987). Hybrid organizational arrangements. California Management Review, 30, 67-87.
37.
Ring, P. S. , & Van de Ven, A. (1994). Developmental processes of cooperative interorganizational relationships. Academy of Management Review, 19, 90-118.
38.
Salancik, G. R. , & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224-253.
39.
Scott, W. G. (1961). Organizational theory: An overview and appraisal. Journal of the Academy of Management, 15,7-26.
40.
Sias, P. M. (1996). Constructing perceptions of differential treatment: An analysis of coworkers discourse. Communication Monographs, 63, 171-187.
41.
Sias, P. M. , & Jablin, F. M. (1995). Differential superior-subordinate relations, perceptions of fairness, and coworker communication. Human Communication Research, 22, 5-38.
42.
Smith, K. G. , Carroll, S. J., & Ashford, S. J. (1995). Intraand interorganizational cooperation: Toward a research agenda. Academy of Management Journal, 38, 7-23.
43.
Tjosvold, D. (1984). Cooperation theory and organizations. Human Relations, 37, 743-767.
44.
Tjosvold, D. (1985a). The effects of attribution and social context on superiors' influence and interaction with low performing subordinates. Personnel Psychology, 38, 361-376.
45.
Tjosvold, D. (1985b). Power and social context in superior-subordinate interaction. Organizational Behavior and Human Decision Processes, 35, 281-293.
46.
Tjosvold, D. (1989). Interdependence and power between managers and employees: A study of the leader relationship. Journal of Management, 15, 49-62.
47.
Tjosvold, D. , Andrews, R., & Jones, H. (1983). Cooperative and competitive relationships between leaders and subordinates. Hunan Relations, 36, 1111-1124.
48.
Vecchio, R. P. , & Gobdel, B. C. (1984). The vertical dyad linkage model of leadership: Problems and prospects. Organizational Behavior and Human Perfornances, 34, 5-20.
49.
Waldron, V. R. (1991). Achieving communication goals in superior-subordinate relationships: The multi-functionality of upward maintenance tactics. Communication Monographs, 58, 289-306.
50.
Weick, K. E. (1969). The social psychology of organizing. New York: Random House.
51.
Weick, K. E. (1979). The social psychology of organizing (2nd ed.). New York: Random House.
