Abstract
Smartphones are an integral part of people’s life. The aim of the study was to expand the knowledge on the individual determinants of “phubbing.” Two dimensions of phubbing—communication disturbance and phone obsession—were taken into consideration. We tested the model of relations between phubbing, self-esteem, loneliness, and satisfaction with life. We administered the Phubbing Scale, the Facebook Intrusion Scale, the Loneliness Scale, the Satisfaction With Life Scale, and the Self-Esteem Scale. The participants in the online study were 597 Polish users of mobile phones, with a mean age of M = 21.22 (SD = 6.52, range: 16–78). The results showed Facebook intrusion to be a cause of phubbing. Women scored higher than men on both dimensions of phubbing. A low level of self-esteem and satisfaction with life predicted Facebook intrusion. Additionally, a low level of loneliness was a predictor of Facebook intrusion, which in turn was a predictor of loneliness. The results demonstrate the multidimensional nature of phubbing and suggest new directions for future studies.
Smartphones are an integral part of people’s life. In this article, we will use the terms “smartphone” and “mobile” interchangeably. What we have in mind whenever we say mobile is a phone with access to the Internet. They are mobile phones highly advanced in terms of technology, computing capabilities, and connectivity, with functions similar to those of computers. In fact, people prefer their smartphones to computers while surfing online (Ofcom, 2015). In 2016, the number of smartphone users was estimated at reach 2.08 billion (Statista, 2015). The digital divide between less advanced economies and developed economies was 31 points in 2015 for smartphone ownership. In Poland, 41% of respondents declared owning a smartphone; 75% of them were young people aged 18–34. According to Pew Research Center (2015), 15% of Americans aged 18–29 are dependent on a smartphone for Internet access. Beside calling, texting, and basic Internet browsing, smartphones are used for online banking, seeking information about jobs, obtaining class materials or educational contents, obtaining driving directions in public transport, and many other purposes. When asked, smartphone owners described their devices as “helpful” rather than “annoying,” “connecting” rather than “distracting,” and representing “freedom” rather than functioning as a “leash.” According to a study done on students, using smartphones during classes hampers the ability to concentrate and makes academic performance worse (Samaha & Hawi, 2016).
With the increasing number of smartphones, not only the benefits of using them but also the side effects should be discussed. A new phenomenon is emerging, called phubbing. The word “phubbing” is derived from two words: “phone” and “snubbing.” It means looking at one’s mobile during real conversation with another person (Karadağ et al., 2015). Phubbing is also defined as an act of snubbing the interlocutor in a social setting by looking at one’s phone instead of paying attention (see http://stopphubbing.com/). Karadağ and colleagues (2015) indicated that phubbing is associated with mobile addiction and with deprivation in situations of being far from one’s phone; they also indicated that the mobile phone is used as a tool helping in situations of loneliness, anxiety, and worry. They distinguished two factors of phubbing: communication disturbance and phone obsession (Karadağ et al., 2015). A previous study showed that gender can be a moderator of the relationships between phubbing and mobile phone, short message service (SMS), social media, and Internet addictions; in the female group, phubbing was found to be related to mobile, SMS, and social media addictions, whereas in the male group it was associated with Internet and game addictions (Karadağ et al., 2015). This can be linked with differences in preferences concerning media use. Phubbing also has an impact on interpersonal relationships and personal well-being (Roberts & David, 2016). It seems to be very strongly connected with the way of using other tools; Karadağ and colleagues (2015) suggested that it has certain dimensions such as mobile phone addiction, Internet addiction, or social media addiction. They suggest that people first become addicted to SMS and social media, which then leads to mobile addiction, which in turn results in phubbing.
Problematic phone use is seen as a behavioral addiction. Phubbing is an umbrella term covering three dimensions, one of them being mobile phone addiction. Choliz (2010) found that mobile phone addiction and phubbing have similar main symptoms of dependence, such as lack of impulse control, using a mobile to avoid unpleasant moods, having problems because of using a mobile, intensive online activity, sending a large number of text messages, and devoting a large amount of time to using the mobile every day.
Facebook is one of the most popular social networking sites (for a review, see Błachnio, Przepiórka, & Rudnicka, 2013). The terms used in the literature to refer to Facebook dependency are “Facebook intrusion” (Elphinston & Noller, 2011) or “Facebook addiction” (Andreassen & Pallesen, 2014), which can be defined as excessive involvement in Facebook, disrupting day-to-day activities and interpersonal relationships (Elphinston & Noller, 2011). The authors mention three phases of this phenomenon, namely, (1) withdrawal, (2) relapse and reinstatement, and (3) euphoria. People who are strongly involved in Facebook feel distress when they cannot use it. What is more, they have unsuccessfully attempted to reduce Facebook use. They also feel a connection with other people who use Facebook (Elphinston & Noller, 2011).
A large body of studies have been devoted to the relationship between behavioral dependency and personal traits. Because of the small number of studies on phubbing, our project was eclectic and intuitive. Our assumptions were based on behavior dependency studies in general. Self-esteem, loneliness, and satisfaction with life were selected as antecedents for phubbing.
The previous study indicated that Internet addiction was related to a low level of self-esteem (Błachnio, Przepiórka, Senol-Durak, Durak, & Sherstyuk, 2016) and that self-esteem was a negative predictor of Facebook intensity (Błachnio, Przepiorka, & Rudnicka, 2016) and addictive use of social media (Hawi & Samaha, 2016).
Some authors have assumed that loneliness is an important determinant of social media use (Ye & Lin, 2015; Song et al., 2014). Some studies suggest that loneliness can predict Internet addiction (Özdemir, Kuzucu, & Ak, 2014). Loneliness has been found to be a positive predictor of Facebook addiction, standard Facebook use, and Facebook entertainment (Błachnio, Przepiorka, Boruch, & Bałakier, 2016). As indicated by previous results, problematic mobile phone use is associated with loneliness and depression (Güzeller & Coşguner, 2012).
Satisfaction with life is defined as the global assessment of one’s life. A previous study indicated that Facebook addiction was negatively associated with satisfaction with life (Błachnio, Przepiorka, & Pantic, 2016), and another one showed that phubbing was associated with personal well-being (Roberts & David, 2016).
Our assumptions were based on behavioral dependency studies in general. We tested a model of associations between phubbing, self-esteem, loneliness, and satisfaction with life, based on the following hypotheses (Figure 1):

Theoretical model.
Method
Participants and Procedure
The participants were 597 Polish mobile users; 67.5% of them were women. The participants’ mean age was M = 21.22 years (SD = 6.52, range: 16–78).
The snowball sampling procedure was used as a method of reaching a large group of respondents diverse in terms of social status, education level, Internet literacy, and mobile use proficiency. An electronic version of the questionnaires was prepared and the link was sent to undergraduate students with a request to post the link on their Facebook walls. The questionnaires were also sent to Facebook users with a request to spread the message among their Facebook friends. The participants volunteered for the study and received no monetary reward. They were informed about the anonymity of the study.
Measures
The Phubbing Scale (Karadağ et al., 2015) consists of 10 items. The scale has two factors, with 5 items per each: communication disturbance (e.g., “People complain about my dealing with my mobile phone,” Cronbach’s α = .81) and phone obsession (e.g., “I feel incomplete without my mobile phone,” Cronbach’s α = .67). The items are rated on a 5-point Likert-type scale from 1 (never) to 5 (always).
The Facebook Intrusion Questionnaire, developed by Elphinston and Noller (2011), is based on behavioral addiction components and on a scale measuring phone involvement. It consists of 8 items (e.g., “I have been unable to reduce my Facebook use”) measuring the relations between Facebook involvement and eight aspects of behavioral addiction, namely, cognitive salience, behavioral salience, interpersonal conflict, conflict with other activities, euphoria, loss of control, withdrawal, as well as relapse and reinstatement. The items are rated on a 7-point Likert-type scale from 1 (strongly disagree) to 7 (strongly agree). The items were standardized and then the sum score was computed. Cronbach’s α was .86.
Rosenberg’s Self-Esteem Scale (SES) as adapted into Polish by Łaguna, Lachowicz-Tabaczek, and Dzwonkowska (2007). The Rosenberg’s SES contains 10 items rated on a 4-point Likert-type scale and provides an overall evaluation of a person’s self-esteem (e.g., “I feel that I have a number of good qualities”). The reliability of the scale (Cronbach’s α) was .73.
The De Jong Gierveld Loneliness Scale as adapted into Polish by Grygiel, Humenny, Rebisz, Świtaj, and Sikorska (2013) measures the sense of loneliness. The scale consists of 11 items, such as “I miss having really close friends.” Six of them are negatively and five positively formulated. The items are rated on a 5-point Likert-type scale (1 = completely disagree; 5 = completely agree). Cronbach’s α was .88.
The Satisfaction With Life Scale (Diener, Emmons, Larsen, & Griffin, 1985) consisting of 5 items designed to measure global cognitive judgments of satisfaction with life (e.g., “The conditions of my life are excellent”). The reliability of the scale (Cronbach’s α) was .86.
Results
Table 1 shows the descriptive statistics and correlations between the variables: phubbing, Facebook intensity, self-esteem, loneliness, and satisfaction with life. We found that neither communication disturbance nor phone obsession correlated with age. Communication disturbance was positively related to phone obsession, Facebook intrusion, and loneliness, and negatively to self-esteem and satisfaction with life, while phone obsession was positively correlated only with Facebook intrusion.
Means, Standard Deviations, and Correlations Between Variables.
*p < .05. **p < .01. ***p < .001.
As regards gender differences, women scored higher than men on both factors of phubbing on communication disturbance, M women = 2.05, SD = 0.73, M men = 1.86, SD = 0.70, F(1, 613) = 9.370, p = .002, and on phone obsession, M women = 3.06, SD = 0.82, M men = 2.73, SD = 0.83, F(1, 613) = 20.634, p < .001.
The proposed research model was tested by means of structural equations for interrelations between the variables. Using structural equation models, we tested the theoretical model (see Figure 1) of relations between phubbing, self-esteem, loneliness, and satisfaction with life. The initial model showed a poor fit, and we attempted to improve it by dropping all insignificant paths and adding those suggested by modification indices; we included those that made theoretical sense.
The structural model was tested using the lavaan package (0.5-23.1097). The values of RMSEA should be lower than .08 to indicate that the model is well fitted, and optimally they should be lower than .05 (Konarski, 2010). The comparative fit index (CFI) should be higher than .90 for an acceptable model and equal to 1.0 for a perfect model (Hu & Bentler, 1998). The Tucker–Lewis Index (TLI) should range from 0 to 1: the higher the value, the better the fit (Schermelleh-Engel, Moosbrugger, & Müller, 2003). The goodness-of-fit indices demonstrated that the model was very well fitted to our data: maximum likelihood χ2 = 11.60, df = 6, p = .072, χ2/df = 1.93, CFI = .99, TLI = .98, RMSEA = .04 [.01, −.07].
As we can see in Table 2, an increase in the level of self-esteem increases the level of satisfaction with life and reduces the risk of Facebook intrusion. Low satisfaction with life increases the likelihood of Facebook intrusion, but it also increases loneliness. A low level of loneliness contributes to Facebook intrusion, but a high level of Facebook intrusion leads to an increase in loneliness and influences both dimensions of phubbing, namely, communication disturbance and phone obsession.
Standard Path Coefficients.
Note. SPC = standardized path coefficient.
Discussion
The main aim of the study was to analyze the model of relations between phubbing, Facebook intrusion, self-esteem, loneliness, and satisfaction with life. To the best of our knowledge, this is the first study to examine such relations. We found that people who had a compulsion to use their phone during contact with other people more often used Facebook in an excessive way. They also felt more lonely and scored lower on self-esteem and satisfaction with life.
Our results indicate that women scored higher than men on both factors of phubbing: communication disturbance and phone obsession. The findings of the present study are consistent with the results obtained by Chiu, Hong, and Chiu (2013) in a study on Taiwanese sample. Even in the sample of elementary school students mobile phone use was higher in girls (Kim, Lee, & Choi, 2015), and more females in the secondary school (Warzecha & Pawlak, 2017) or college sample (Deng, Huang, Gui, Niu, & Zhou, 2015) were at risk of mobile phone addiction. Despite having been obtained by means of different measures of mobile phone addiction, all these results highlight consistent findings on gender differences. This may stem from the fact that mobile phones are mostly used for communication; female university students make more phone calls and send more text messages (Hong, Chiu, & Huang, 2012). As shown in our study, people with a phone obsession more often use Facebook in problematic ways. This is in line with Karadağ et al. (2015) who suggested that people become addicted to social media first and that this subsequently leads to phubbing.
Facebook intrusion is a predictor of phubbing (Hypothesis 1). There are similarity between the findings of our study, which confirmed that Facebook intrusion was a predictor of communication disturbance and phone obsession, and those presented by Karadağ et al. (2015). People might use their mobile phones for Facebook activity.
A low level of satisfaction with life and a low level of self-esteem were predictors of Facebook intrusion (Hypotheses 2 and 4). These results are consistent with those of a previous study, in which three groups of Facebook users were compared: normal, intensive, and addicted (Błachnio, Przepiorka, & Pantic 2016). The Facebook-addicted group was characterized by lower levels of both self-esteem and satisfaction with life in comparison with normal Facebook users.
A low level of loneliness was a predictor of Facebook intrusion, while Facebook intrusion was a predictor of loneliness (Hypothesis 3). Previous results suggested that for shy people and for those with low social support Facebook can be a place of compensation for their social problems (Song et al., 2014). Our results may seem to be unexpected, but one possible explanation is fact that people who have many friends are probably open in social contact and start to use Facebook. Some of them change the real contact into online contact via Facebook; they give up off-line interactions and, as a result, they start to feel lonely. Similar results were obtained by Błachnio, Przepiorka, Boruch, and Bałakier (2016). Another study (Zhang, Zhou, & Pei, 2015) also revealed that loneliness was a positive predictor of mobile phone addiction.
A high level of self-esteem turned out to be a predictor of satisfaction with life (Hypothesis 5). The same results were obtained in previous studies (e.g., Bozoglan, Demirer, & Sahin, 2013). A low level of satisfaction with life was, in turn, a predictor of loneliness. This result is in accordance with other findings (e.g., Musich, Wang, Hawkins, & Yeh, 2015; Bozoglan et al., 2013).
The current study has certain limitations that should be acknowledged. Firstly, its design was cross-sectional and does not allow for drawing conclusions about causality. A longitudinal study would afford a better insight into problematic Facebook use and the development of phubbing. Secondly, there was imbalance in terms of age and gender, with an overrepresentation of females and young adults. This makes the findings difficult to generalize. In future studies, examining gender and age differences in using Facebook and mobile phones would bring new insight into this phenomenon. Thirdly, the data were collected online by means of the snowball procedure, which is not free from biases (Tyrer & Heyman, 2016). Although we collected the data with these disadvantages in mind, other research has shown that this procedure is valid (Meyerson & Tryon, 2003) and yields reliable results (e.g., Blachnio, Przepiorka & Rudnicka, 2016).
Despite these limitations, the present findings may have some important implications. Further research in this area should include other psychological and cultural variables such as emotional problems, Internet addiction, or time management. Additionally, our model can be compared across cultures.
Conclusion
To sum up, our aim was to obtain a comprehensive picture of how phubbing is determined by Facebook intrusion and some psychological characteristics. The contribution of the present study is 2-fold. Firstly, we have identified the determinants of phubbing understood as a mobile phone addiction and communication disturbance. Secondly, we have examined the nature of Facebook use more deeply and identified the antecedents of excessive involvement in Facebook. More precisely, we tested a model of relations between phubbing, Facebook intrusion, self-esteem, loneliness and satisfaction with life. We found that Facebook intrusion is a predictor of phubbing, and that a low level of self-esteem and satisfaction with life can predict Facebook intrusion. Additionally, a low level of loneliness was a predictor of Facebook intrusion, while Facebook intrusion was a predictor of loneliness. These relations might shed light on the new social phenomenon called phubbing and inspire future studies.
Footnotes
Declaration of Conflicting Interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
