Abstract

Highlights in Update 94
Welcome to update 94. Basic effective management skills are often taken for granted and over recent years the opportunities for practice managers and GPs to develop management skills have become limited. That’s why we have spent time updating Section 7 (Basic Management Techniques). The chapter gives an introduction to management skills and what we hope is a range of useful techniques and suggestions. We hope you find it informative and helpful in the work place.
Over the coming months we will be updating various sections to represent further changes on the horizon. As practitioners in general practice (we are practice managers and GPs) we appreciate the enormous amount of change and pressure on GP practices and we want our updates to be relative and informative. Please continue to let us know what you would find most helpful.
With all good wishes
From the HOPM team
Let us know what you like and dislike about the handbook so that we can do our best to continue to make it a useful and meaningful aid to managing your practice. Our aim is to provide a more flexible format that can adapt to the ever-changing environment of primary care within days, or even hours, of those changes becoming known. Contact Sarah Young, SAGE Publications, 1 Oliver’s Yard, 55 City Road, London EC1Y 1SP, T 020 7324 8600; E
Accessing HOPM online
The online content is now hosted by HighWire, so it will be necessary to re-register your online access W http://hpm.sagepub.com/. You will be required to enter your subscriber reference number, which will be indicated on your invoice, or a copy of the address label/carrier sheet that comes with each update. If you cannot locate your invoice or address label/carrier sheet, then email: E
