Abstract
Healthcare rationing is inevitable, never more so than during the COVID-19 pandemic. In Portugal, rationing is largely implicit and relies too much on bedside decisions, made in stressful circumstances, involving ethical dilemmas and being prone to error. This study uses a qualitative approach by exploring the public records of Portuguese courts for malpractice suits between the years of 2008 and 2019 to ascertain whether the damage suffered by patients in these cases could in any part be attributed to a lack of resources. During this research, we found that a large number of lawsuits against doctors and hospitals might have in fact been the unfortunate result of the constraints of implicit prioritization. We concluded that lawyers and judges must be made aware of the impact of implicit rationing decisions on healthcare professionals, who are judged against a professional standard and an inverse onus rule that places on them a heavy burden of proof.
Keywords
Introduction
The Portuguese Constitution of 1976 was drafted in the aftermath of both the 1974 coup d’état, which ended a decades-long dictatorship, and of the 1975 counter-revolution, which put a stop to the new communist/military revolutionary regime and reinstated democracy in Portugal. The Constitution granted, for the first time in Portuguese history, the right to universal, general and free healthcare and mandated the creation of a national health service. This national healthcare service (NHS) was established in 1979. It has since evolved into a national health system, rather than service, because it now includes public–private partnerships and other agreements.
Through a series of constitutional revisions in 1982, 1989 and 1997, it was acknowledged that everyone has the right to healthcare. This right is achieved through a national, universal and general health system which tends to be free. 1 It is universal because it covers every Portuguese citizen even if they also have private insurance or any other form of healthcare coverage; it is also extendable to foreigners, on a reciprocity basis, and to migrants, refugees and stateless people. 2 It is general, because it comprises integrated healthcare – preventive and curative medicine, diagnosis, rehabilitation and palliative care. It tends to be free of charge because it is centrally funded, through the general budget, but co-payments – in the form of moderating taxes or fees – have gradually introduced a means of direct, user-payer financing and rationalization of usage. These moderating fees are taxes by nature, albeit on a user–payer logic. These fees account for no more than 1% or 2% of annual healthcare financing, 3 as large groups of people are exempt (all children, pregnant women, the unemployed, the handicapped, blood donors, the police, military and firemen and generally anyone who can prove they do not have the means to pay the fees).
In recent years, healthcare costs have risen dramatically in the industrialized world and Portugal is no exception. 4 The causes are multiple and complex: an ageing population, the rise of chronic and degenerative diseases, technological innovations in diagnostic and therapeutic domains, increasing public expectations and demands, enlargement of insurance coverage and defensive medicine are often listed as the most important factors. 5 This sharp and continuous increase in healthcare needs and demands has become a major concern since healthcare costs have grown faster than overall economic growth, jeopardizing the financial sustainability of public health systems. Consequently, healthcare organizations are facing several challenges such as, rising expectations, increasing costs and a deficiency of resources. 6 The shortage of healthcare resources means that it is of great importance to get the best value for money and health policy decision-makers must adopt rationing or priority setting strategies. The importance of rationing is highlighted by the World Health Organization as a prerequisite to universal health coverage. 7 Such rationing or priority setting 8 can occur at the macro or micro level. 9 Macro-allocation includes decisions about how to allocate funds across a range of public goods. Micro-allocation involves bedside decisions about denying a potentially beneficial treatment to patients on the grounds of scarcity. Despite the fervent political and societal debate in recent times, felt most acutely during the COVID-19 pandemic, rationing of healthcare is not new. Traditionally, discretionary models have dominated micro-allocation healthcare resources. Under this ‘implicit’ method, the mode of rationing is hidden and the responsibility to adopt the measures is entrusted to physicians, who exercise significant autonomy over rationing in a context of rising pressure to contain costs. 10 The criteria to be used to establish patients’ priorities are implied, indirect, not clearly expressed and often opaque. 11 These implicit rationing decisions impose a heavier burden on healthcare professionals and foment conflicts and distrusts between them and the public. 12 Waiting lists have been adopted as a widespread means of implicit rationing in Portugal as in most public healthcare systems. 13 In contrast, explicit rationing is based on clearly defined indicators. In Portugal, explicit measures are applied on the demand side through, for example, the regulation of out-of-pocket expenses, co-payments (moderating taxes) and limitation of coverage and triage of patients in emergency services (based on the Manchester Triage System 14 the selection of patients is done upon arrival at the hospital, and the waiting time of attendees is defined according to the severity of the health conditions 15 ). Explicit rationing also features on the supply side via measures which include: heavy equipment planning (the law regulates the number of inhabitants per unit of some heavy items); human resource management (control of admissions to medical schools – that are exclusively public, through strict numerus clausus 16 and establishment of licensing requirements for professional and facilities); regulation of the pharmaceutical market (distribution, prices and reimbursement of medicines are regulated by the government; reimbursed medicines are included in a positive list and reimbursement rates are fixed; denying permission for a pharmaceutical product or a medical device to be used or made available to the public); immunization (only vaccines included in the National Vaccination Programme are provided free of charge for some age or professional groups); and a New Public Management model of administration which is characterized by the growth of markets and quasi-markets within public services, empowerment of management and active performance measurement. Given the chronic under financing of the NHS, the explicit rationing measures presented above do not seem sufficient to bridge the gap in the market. Therefore, as in many countries, a ‘mixed rationing’ method – involving both explicit and implicit priority setting 17 – is the present solution to balancing resources and needs.
Although rationing in Portugal is not explicitly addressed in the political agenda, the theme has once again gained prominence, driven by government efforts to reduce budgetary deficits following the last economic crisis. This pressure to reduce the budgetary deficit was greater than ever during the global financial crisis of 2008. A number of measures aimed at cost containment, improving efficiency and increasing regulation were taken in the wake of the Economic and Financial Adjustment Programme adopted between 2011 and 2014, in order to reach the level of savings in health expenditures established in the Memorandum of Understanding. 18 Portugal is currently under Post Programme Supervision 19 and, according to the WHO, is one of only 4 countries (of the 33 analysed) that reduced public health expenditure between 2000 and 2017. 20 As a result of these measures, the Portuguese health sector currently suffers from disinvestment and is experiencing many disruptions. Modernization of hospitals and obsolete medical equipment replacement is lacking, the public medical workforce, discouraged by poor work conditions are seeking jobs in the private sector and overseas and dental consultations and diagnostic tests are most commonly provided by the private sector, triggering an increase in patient out-of-pocket expenses, which are already 28% of total health expenditures (substantially higher than the EU average of 15%). 21 Therefore, implicit rationing is more present than ever, is conducted by overworked, underpaid professionals in stressful work environments and is prone to error. Healthcare professionals, mainly physicians, feel more intensively the pressure of a lack of resources and often bear the weight of rationing decisions alone. 22
In this context, there is a rising need for explicit, transparent and socially accepted priority-setting practices. Since the criteria to be used are more direct and open, the results of explicit rationing are more transparent – it is easier to know what and who will be covered and what and who will not be covered. Transparency creates less conflict for providers and puts less strain on provider–patient relationships, while having the added advantage of allowing for the placement of control on costs and quality through the inclusion of more effective provision and exclusion of less effective services. 23 The idea of explicit rationing relies on people understanding that there are simply not enough resources for everyone to have everything, but that is particularly difficult to reconcile with the right to universal, comprehensive and free healthcare enshrined in the Portuguese Constitution, or with the idea of health as a basic human right without distinction of economic or social condition as proclaimed in the Constitution of the World Health Organization. 24 Nevertheless, we must decide together, as a society, how best to use our resources and agree on clearly defined and stated – that is, explicit – rationing criteria. Some developed countries, such as the United Kingdom, Israel and the Netherlands have already adopted a more open and systematic rationing mode following wide public discussion. 25
The main objective of this study is to contribute to understandings of the potential burden to doctors where implicit healthcare rationing is prevalent. Namely, we question the extent to which physicians can always be held accountable for their malpractice and how much of the blame can be attributed to health system underfunding.
Method
The present study uses a qualitative approach to explore physician’s malpractice suits over the course of 12 years – between 2008 and 2019. We intended to discover whether these malpractice cases were wholly attributable to physicians’ errors or whether they could be attributable, at least in part, to resource scarcity in general or with the practice of implicit rationing in particular. This 12-year period would, we hoped, allow us to compare results before and after the austerity measures imposed by the Memorandum of Understanding on the health sector.
The method used in this study consisted of a search in the public records of Portuguese courts for malpractice suits in the period ranging from 2008 to 2019. In Portugal there are few public records of decisions from courts of first instance, so we focused on decisions from appellate courts (i.e. the courts of second instance sitting in Évora, Guimarães, Porto, Coimbra and Lisbon) and the Judicial Supreme Court, the civil and criminal court of last resort. We also explored decisions from administrative courts: because doctors working in state-owned facilities are public employees, the parties can choose to invoke the state’s liability, and they do so in administrative courts. Therefore, we searched for decisions from the two existing second instance administrative courts (Central Administrative Courts, North and South) and from the Administrative Supreme Court.
In some cases, Portuguese procedural rules do not allow the parties to appeal to the Supreme Courts (Civil or Administrative), and in those cases, the second instance court is in fact the last resort. In other instances, the case does not go through the second instance, and the Supreme Courts are in fact the second and last instance of appeal: this is known as a per saltum appeal. It is also worth noticing that in Portugal, when liability arises from a criminal act and there is a criminal prosecution, civil suits are in most instances a part of the criminal case (this is termed the principle of ‘adhesion’, found in Articles 71 and 72 of the code of penal procedure).
We wanted to know whether there were differences in the number and type of malpractice suits before and after 2011 – the year of the beginning of the financial assistance and subsequent 3-year economic adjustment programme to Portugal – and from 2014 – marking the end of the adjustment – to today. According to the statistics provided by the Ministry of Justice, 26 a civil legal case in Portugal takes an average of 13 months to be decided, and another 2 years on average for appeals. An administrative case will take even longer, 27 so we widened our search to 2008.
Our search with the terms medical AND liability 28 between 2008 and 2019 in the public record website 29 identified 36 decisions from the Supreme Court and 48 decisions in total from the 5 Courts of second instance. 30 We also found 21 decisions from the Administrative Supreme Court and 22 judgments in total from the 2 administrative courts of second instance.
When the case number was the same, this meant the case had been heard both by the court of second instance and by the Supreme Courts, and therefore we focused on the latter’s decision. This left us with 121 potentially relevant decisions in total. We disregarded all that happened in the context of privately financed healthcare services, as well as all decisions which were not based on the merits of the case, but which rested solely on formal issues or technicalities. Applying these exclusion criteria, we were left with 68 court decisions (Figure 1).

Search process.
We also wanted to know whether there had been suits against the Portuguese State where a right to health had expressly been argued against a rationing decision. Even after widening our search to the Constitutional Court and to the European Court of Humans Rights, notably, we found none.
We read and analysed all 68 selected decisions, and searched for correlations between bedside rationing decisions, poor working conditions and general lack of resources, and the damage that patients suffered. What follows is a summary of the 26 cases where we found such correlations.
Results
Our findings suggest some patterns in the cases described which point to implicit rationing decisions as having been a contributing factor to the harms the patients suffered. We found evidence suggesting that: (i) some small-town hospitals seem to be generally underequipped and understaffed; (ii) complicated cases are sent to central hospitals in Portugal’s two major cities (Lisbon and Porto); (iii) equal access to healthcare is questionable since some patients have to travel hundreds of kilometres by ambulance; (iv) emergency services, especially in small hospitals, were sometimes poorly organized, without senior staff or specialists: cf. cases #1, #2, #3, #10, #11, #16, #20, #22, #23 and #26. We also found some evidence that: (v) changes of shifts could cause communication problems leading to misdiagnosis (cf. cases #23 and #24); (vi) obstetricians seem to resist C-sections until the last minute which could cause brain damage or even death of the child and/or, in some cases, of the mother (cf. cases #2, #7 and #9), and finally that (viii) patients deemed ‘undesirable’ were sometimes sent from hospital to hospital, probably in the context of the highly competitive budget allocation criteria introduced when market-oriented strategies (to improve efficiency) were implemented in public healthcare units (cf. cases #18, #21 and #23).
We found no evidence in any of the cases that a right to health had been argued against a rationing decision (Table 1). 31
Description of selected malpractice suits.
Note 1: Meaning of initials of Civil Courts: STJ: Supremo Tribunal de Justiça (Judicial l Supreme Court); TRL – Tribunal da Relação de Lisboa (Court of Second Instance, Lisbon); TRP – Tribunal da Relação do Porto (Court of Second Instance, Porto); TRC: Tribunal da Relação de Coimbra (Court of Second Instance, Coimbra); TRE: Tribunal da Relação de Évora (Court of Second Instance, Évora); TRG: Tribunal da Relação de Guimarães (Court of Second Instance, Guimarães).
Note 2: Meaning of initials of Administrative Courts: STA: Supremo Tribunal Administrativo (Supreme Administrative Court); TCA-S: Tribunal Central Administrativo Sul (Administrative Court of Second Instance, South); TCA-N: Tribunal Central Administrativo Norte (Administrative Court of Second Instance, North).
Note 3: Leges artis, or secundum artis legis, is the Latin phrase used in continental medical law, doctrine and jurisprudence to mean ‘according to the law of the art’. The ‘art’ referred to in the phrase is medicine. In common law, there is a similar concept, the professional standard. The leges artis – or professional standards – are set by the various Specialty Colleges of the Portuguese Medical Board. For details, see note 38.
Note 4: *Gabardo and Hachem, 2010. 31
Discussion
This study explores whether medical malpractice suits judged in courts between 2008 and 2019 were wholly attributable to health professionals’ errors or whether they can be at least partly attributed to rationing policies. During this period, 26 cases were analysed. In none of these cases was evidence found that a right to health had been argued against a rationing decision. These findings seem to suggest that the public is not sufficiently alert to the implicit prioritization that happens in the NHS and/or has become accustomed to a less than optimal service. Notwithstanding, the results indicate some correlation between the implicit method of healthcare rationing practiced in the Portuguese NHS and patients’ damage. Actually, the results suggest that small-town hospitals suffer from a lack of equipment and staff and, as such, complicated clinical situations are redirected to central hospitals; Portuguese patients have unequal access to treatments; communication problems between the staff may lead to variation in medical practice that raises questions about the quality, equity and efficiency of resource allocation and use, and have important implications for healthcare and health policy 32 ; strong resistance from obstetricians to resort to C-sections sometimes leads to brain damage or even death; and finally, there is evidence of cream skimming, since hospitals sometimes choose patients for some characteristic(s) other than their need for care. 33
Furthermore, our results reveal that physicians themselves, when faced with costly and emotionally draining malpractice suits or even criminal charges, tend not to invoke the lack of conditions in which they work or the stresses they are subject to in their defence. This leads us to believe that the problems are pervasive and enshrined in the working culture and that healthcare professionals may feel trapped inside the system. Another possible explanation is that the proof of causation between the harms suffered and the rationing decisions are actually too difficult, especially in the light of the type of responsibility mechanisms – a responsibility based on risk, in some cases, on a contract, in others – that usually apply and that invert the burden of proof. We acknowledge however that our data are insufficient to prove these hypotheses. Further research is necessary to ascertain whether our explanations are more than speculative, but this research will require access to data which is not easily available to the public. Nevertheless, this issue has very recently begun to enter the public sphere, especially since the Portuguese Medical Association has increasingly called attention to a clear relationship between medical negligence claims, lack of resources and poor working conditions. 34 A group of doctors working in particularly busy and underfunded public hospitals have stated publicly that under current conditions they are not able to offer even the most basic standard of care, and as such they decline responsibility for the harm that patients might suffer. 35 Hospital administrators around the country have been offering their resignations in protest against the lack of resources. 36
Despite all this, it is important to note that Portuguese culture is not one of malpractice litigation, as compared to America, for example. However, we are beginning to see some changes and in the future, there will likely be more civil and criminal actions against doctors, which will in turn further increase healthcare costs. 37 A recent study showed that past successful medical malpractice claims are strong predictors of future claims and that having as few as one successful claim in the previous 5 years nearly quadruples the likelihood of a claim in the next 5 years. 38
One key strength of our study is the novelty of its approach. As far as we are aware, this is the first attempt to explore the relationship between scarcity of resources, implicit rationing and medical malpractice liability. 39 Its second strength is that our analysis of cases extends over a long period of time (12 years). However, as is common in any research, we acknowledge that our study has limitations. First, the Portuguese judicial system is complicated and slow moving. We had set out to identify differences in the number and type of malpractice suits before and after 2011 – the year of the beginning of the financial assistance and subsequent three-year economic adjustment programme to Portugal – and from 2014 – marking the end of the adjustment – to the present day. However, the most recent facts we could find dated back to 2013, which made this comparison unviable. Unless the state of Portuguese justice changes soon – which is unfortunately not likely – it will take another 5–10 years before such an analysis can be made. Second, most decisions were purely or largely technical. The Portuguese superior court only decides de jure, and even in the courts of second instance most of the facts are filtered to include only those which the court decided were relevant, are only summarized and put into the ‘proved’ and ‘not proved’ groups, and the details are lost. Lastly, there are no public records of first instance decisions or court session transcriptions where we could have found the unfiltered particulars as they were put forward by the parties. We wanted to ascertain facts; instead, we were buried in long – often repeated – legal arguments mostly about the leges artis 40 and the burden of proof. It is our contention that these drawbacks are offset by the contribution of this study.
Conclusions
When facing malpractice suits, physicians will always be held to the professional – leges artis – standard, 41 and the actions and interventions that the law requires are set without regard to cost. 42 This places an unfair burden on healthcare professionals who have to make rationing decisions with unfortunate results: the obligation to prove that other professionals faced with the same circumstances would have made the same rationing decision. The malpractice standard precludes any consideration of cost constraints. 43 The law and the courts are not prepared to accept that in the present context of scarcity of resources there might be a decrease in the care provided in response to financing concerns or understaffing of services. This has resulted in decisions against physicians in malpractice suits that should, instead, have taken into account or given sufficient weight to the stressful circumstances of forced bedside rationing decisions that overworked physicians sometimes had to make in understaffed hospitals. These decisions were very often the result of prioritization measures that are implicit and casuistic rather than clear, transparent and general.
It is argued that the courts have a responsibility to the medical profession and to the public in general, and they must take into account the circumstances in which decisions are made and how they might influence physicians’ performance and outcome. Lawyers and judges must be made aware of the impact of rationing decisions and consequently on the burden that implicit prioritization places on healthcare professionals. Defence teams must reflect this knowledge and courts must lower the standard of the leges artis in some cases: the professional standard is very dependent on a spare no expense logic that is unfortunately not the reality in tax-payer financed healthcare systems like that in Portugal, particularly after the 2008 global crisis. 44 It is worth mentioning that this does not mean that citizens must now accept a lower standard of care or that physicians are not to be held accountable for their actions. In fact, healthcare rationing methods and/or criteria are hardly a matter for courts alone to decide and the involvement of courts in access to healthcare problems is widely debated internationally. 45 Even in countries in which there is a fundamental or constitutional right to healthcare, as is the case in Portugal, Germany, Brazil or the United Kingdom, the courts tend to decline to interfere in rationing choices made by the corresponding national health services. 46 In the United Kingdom, for instance, courts have in several cases asserted the right of NHS managers to take difficult rationing decisions even though these result in patients being denied treatment that could have benefited them. 47 In Germany, however, the Constitutional Court’s 2005 Nikolaus decision stated that the constitutional ‘right to health’ allows patients to challenge decisions that withhold reimbursement of treatment excluded from public funding because of insufficient evidence of effectiveness, or when the condition is life-threatening or even no alternative treatment is available and there is an indication that the treatment could benefit the patient. 48 Nevertheless, courts have struggled to apply this recommendation. 49 The implication that the Nikolaus decision might have on future central rationing decisions may be disturbing because it involves the judicialization of politics 50 and is reflective of the tension between two often conflicting principles: the right to healthcare and distributive justice (dependent on evidence-based medicine). 51
In conclusion, prioritization in healthcare is an ethical problem before it is a judicial, economic or political one. Against the background of rising healthcare costs, the ethical task is to define the basis for a social consensus that secures the most important social values. We should ensure that healthcare is always value for money, that priority-setting is minimal, but that when it is indispensable the most vulnerable are not the ones left to pay the price of rising costs and inefficiency. These are choices that society must make as a whole, but they are inevitable and urgent. For that they must be legitimate as well as ethical, 52 and therefore they must be made through the democratic process.
Footnotes
Declaration of conflicting interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
