Growing Leaders Grows Profits—A Case Study in Leadership Development

Leadership is not a black box. It is not an intangible asset or soft skill. It has a quantifiable impact on results, however one might want to measure it. A leader’s singular objective should be value creation, both in terms of short-term and long-term results. Primary job of a leader is to deliver results by working through others.

Results that leaders are able to deliver through their teams depend on how engaged their teams are. This engagement leads to high ‘discretionary effort’ which in turn drives high performance. The engagement comes from the climate that the leader is able to create. Leadership styles of the leader, which are essentially behaviours of the leader when he interacts with his team, create that climate. The most effective leaders know how to use a full range of leadership styles so that no matter how the demands of their roles change, what situations they face, or what the individual personalities are of those they are leading, they know how to provide the clarity, the context and the coaching needed to engage and energize people to perform at their best.