Abstract
Objective
This paper reports on the response of the Child and Youth Mental Health Service (CYMHS) in Mackay, Queensland, to significant increases in emergency presentations and hospital admissions with young people in psychological distress.
Method
We implemented a multifactor response to meet community need and reduce reactive admissions. Specifically, by addressing patient needs, working with their families, responding to greater mental health services needs and the wider hospital system.
Results
Emergency Department (ED) referrals to CYMHS increased disproportionately over time, rising by 56.4% between 2017 and 2021. Following implementation of the model, admissions in matched 3-month comparison periods fell from 40 in 2021 to 20 in 2024, a 50.0% reduction. Relative to ED activity, admission rates declined from 12.52 to 5.98 per 1000 ED presentations, representing a 52.2% relative reduction. Using Australian inpatient benchmarks, this equated to an estimated 176 bed-days avoided and an indicative cost saving of AUD$449,328 over the observed 3-month period. Service evaluation feedback indicated perceived improvements in staff capability and admission appropriateness.
Conclusion
This study suggests that the interventions provided better access to child and adolescent focussed assessment and treatment services and improved relationships between CYMHS and other units in the health service.
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