Strengths and Weaknesses of Specific Interview Methods and Qualitative Data Analysis Strategies in Identifying Team Performance Requirements

Abstract

Interviews are a widely accepted method for determining team performance requirements in complex work environments. Using examples from two studies in acute patient care settings, this paper discusses the strengths and weaknesses of specific interview methods and qualitative data analysis strategies in identifying performance requirements and in establishing categories for observational research or skills assessment. Interview study 1 was carried out in cardiac anesthesia deductively applying a conceptual framework of cooperation and coordination in analyzing the data. In study 2 interviews were analyzed applying an inductive data analysis approach to establish a basic list of non-technical skills that are important to scrub practitioner performance. Both studies provide valuable insights with regards to performance requirements of the various team members and specific teamwork behaviors. Implications for the interpretation of results and the design of interview studies in the research area are discussed.

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