Le Vasan, M. (1996). System and process in computer-mediated discourse: A case study of business communication in a Malaysian corporation. Unpublished Ph.D. dissertationKuala Lumpur, Malaysia: University of Malaya.
2.
Lim, C.G. (1997). Successful intercultural negotiations: a matter of attitude. Journal of Language for International Business , 8 (1), 19-31.
3.
Morais, E. (1995). Malaysian business talk: A study of the patterns of conflict and non-conflict in verbal interaction. Unpublished Ph.D dissertationKuala Lumpur, Malaysia: University of Malaya.
4.
Nair, A. (1994). A study of the macrostructure of written proposals by professionals from the Malaysian business community. Jurnal Bahasa Moden (Journal of Modern Languages)8, 16-22.
5.
Tan, J-S. (1997). Cross-cultural communication. In A. Sorge & M. Warner (Eds.), IEBM Handbook of Organizational Behaviour. London: International Thomson Press.
