Abstract
Internationally, there is a growing call to embrace more participatory and democratic approaches to environmental science and policy to improve sustainability outcomes. This presents a particular challenge in Westminster-based systems of government, where participatory and inclusive structures for policy making are considered inherently difficult due, in part, to the high concentration of power in the executive and political elite. To better understand this challenge, we conducted exploratory research into the science–policy experiences of former environment ministers (politicians) and senior bureaucrats who have held executive roles in provincial/ state and federal governments across Canada and Australia and the national governments of New Zealand, Ireland, and the United Kingdom. Our results suggest that government organizations could further strengthen a culture of policy-relevant research and evidence-based policy on environment issues by fostering more decentralized approaches to policy and more democratic approaches to scientific knowledge production that better accounts for the complexity of environmental decision making.
Keywords
Introduction
Internationally, environmental issues and their management have become increasingly recognized as critical considerations in public policy and administration. In response, governments have invested heavily in environment-related science (social and natural) to clarify the issues at stake and inform organizational responses. They have also worked to develop more decentralized organizational structures, such as formal and informal networks (Agranoff, 2006; Agranoff & McGuire, 2001; Manring, 2007) to encourage horizontal communication, integration, and collaboration on environmental issues with varied levels of success (Allan & Wilson, 2009; Cash et al., 2003; Gains & Stoker, 2009; Howlett, Kuan Yew, & Wellstead, 2010; Watson, Deeming, & Treffny, 2009). Recent literature suggests the need for further organizational change in government to foster flexibility and adaptability and embrace pluralistic, integrative, collaborative approaches to governance that better span organizational and spatial boundaries (see, Desveaux, 1994; Hahn, Olsson, Folke, & Johansson, 2006; Teofilovic, 2002; Wallis & Dollery, 2001;Watson et al., 2009). This vision generally involves some degree of de-bureaucratization (Argyriades, 2010), de-institutionalization (Oliver, 1992), and a move toward more interorganizational, collaborative systems that can include the diffusion of power to various stakeholders (Hahn et al., 2006; Manring, 2007; Trist, 1983; Watson et al., 2009). Argyriades (2010) described this process as a move from a closed-systems theory (where problems are solved by reference to “a universal model constructed on the basis of a coherent body of scientific knowledge”) to an open-systems approach (which views organizations as “complex and polymorphous, often fragmented entities in constant interaction with their external environment through shifting, permeable boundaries”) in public management. Such an approach relies heavily on organizational learning and adaptation for success (Benn, Edwards, & Angus-Leppan, 2013) and represents a significant challenge to both environmental science and public policy institutions, requiring knowledge to be transferred and integrated across geographic, cultural, and institutional boundaries, including disciplinary, professional, political, sectoral, and organizational (Klenk, Hickey, & MacLellan, 2010).
The transition from more hierarchical models of governance to more networked, collaborative approaches to delivering public value (Gains & Stoker, 2009) has resulted in an increasingly relativistic and pragmatic approach to problem solving in public administration (Argyriades, 2010) with the utility of science to decision making being increasingly debated (Hickey, 2009; Lawton, 2007; Owens, 2005; Rayner, 2006). In the context of intensifying competition for public funds, a number of questions concerning the value of retaining “in-house” science capacity in government, the relevance of publicly funded scientific research programs and the role of science and scientists in a democratic society are being questioned (Cortner, 2000; Klenk & Hickey, 2011; Lalor & Hickey, 2013; McKinley, Briggs, & Bartuska, 2012). In line with adopting a more open systems approach, there is also a growing desire to embrace more participatory and democratic approaches to environmental science and policy to improve sustainability outcomes (Backstrand, 2003). These issues are particularly relevant in the Westminster-based systems of government 1 used in Australia, Canada, Ireland, New Zealand, and the United Kingdom, where participatory and inclusive structures for policy making are considered inherently difficult due to the high concentration of power in the executive and political elite (Stewart, 2004; VanNijnatten, 1999). In these systems, it is the responsibility of the minister for environment (or equivalent) to argue for a particular policy or planning initiative within cabinet, generally drawing on the strength of their position within the party, indicators of public opinion, their own values and beliefs, departmental briefings, and interdepartmental consultation prior to the cabinet meeting. In this process, the relationships between a minister (politician) and their primary agency (bureaucracy) is very important and can have significant implications for the role of science-based knowledge in environmental decision-making (Gains & Stoker, 2009; Hood, 2002; Shergold, 1997; Stevenson, 2007).
Despite the significance of the minister–bureaucratic agency relationship to decision making in Westminster-based jurisdictions, little is known about the environmental science–policy interactions that occur within cabinet and between the ministers and senior bureaucrats responsible for environment portfolios in government. This article, therefore, seeks to shed light on (a) the key obstacles faced by ministers and heads of environment agencies when attempting to use science to inform environmental decision-making and (b) the utility of the organizational structures and processes used by government environment agencies to transfer knowledge to ministers for decision making on environmental issues. Focusing on the provincial/state and federal/national levels of government across Canada, Australia and in New Zealand, Ireland and the United Kingdom, this article presents the results of a retrospective study into the experiences of former environment ministers (politicians) and heads of environment agencies: deputy ministers (Canada), secretary generals (Australia, Ireland, New Zealand), or permanent secretaries (the United Kingdom). These nations were selected because they share broad historical, constitutional, cultural, and institutional similarities, particularly evident in the organization of science and government, which provide a unique opportunity for cross-jurisdictional learning and theory building. In the case of Australia and Canada, the similarities are even more significant, with the state/provincial governments in each country retaining responsibility for natural resource and environment-related decision making in their jurisdiction, functioning within a climate of “federal-provincial/state diplomacy” that combines federalism and Westminster-based cabinet governments (Cameron & Simeon, 2002).
Method
This exploratory study was based on a grounded theory approach to collecting, analyzing, and interpreting data (Glaser & Strauss, 1967). Grounded theory has been effectively applied in studies of complex organizations, making it particularly suitable for research into institutional behaviors of government (Sousa & Hendriks, 2008).
Data Sources and Collection Procedure
Semi-structured interviews were conducted with former ministers of the environment (n = 28) and heads of environment departments or (n = 24; or their equivalent) from the federal/national and state/provincial levels of government across Australia, Canada, Ireland, the United Kingdom, and New Zealand (Table 1). All interviews were conducted between October 2009, and August 2010, and lasted between 1.5 and 2 hours. A purposive sampling approach was chosen to maximize the amount that could be learned in the period of time available for the study (Yin, 1994). This enhanced external validity by including multiple cases, which increased the utility of the study in more than one context (Marshall & Rossman, 1989). The role of the interviews was to extract both actual and perceived phenomena for comparison. As a result, the same questions were posed for each case study. The answers were then compared for consistency, providing some indication of the prevalence of the phenomenon, while allowing insight into the causal processes (Glaser & Strauss, 1967). Prior to the interview the participants were provided with a brief overview of the project. Handwritten notes or digital recordings of the interviews were later converted into written transcripts for analysis.
Research Participants by Jurisdiction.
Data Analysis
The interview transcripts were manually coded using the qualitative data analysis software MaxQDA. Open and focused approaches to coding allowed us to identify theoretical categories and relationships in the data, while constant comparative techniques (Boeije, 2002) allowed us to develop preliminary theoretical models. Throughout this dynamic coding and constant comparison process, the meaning and possible relationships with other codes were explored through the use of research memos and quotes from participants, leading to reinterpretation and revision of the preliminary theoretical models to more accurately reflect the data. Emerging findings were also compared with existing literature to identify gaps and increase the sensitivity of the researcher (see also, Lalor & Hickey, 2013).
Assumptions and Limitations
This study began from the assumption that current environment-related science and public policy issues in executive government could be better understood by eliciting specific information from former apex decision-makers on environmental issues in government. Our interviews were therefore subject to the typical issues of bias, poor recall, and inaccurate articulation associated with case study research (Yin, 1994). Furthermore, the stylistic differences of participants may have resulted in incomplete information, as some participants were better able to articulate more expansive, detailed answers to our questions than others. To reduce the impact of response bias, we conducted a pretest of our interview in August 2009 to assess the clarity and objectivity of our questions (Lalor & Hickey, 2013). We also transcribed each interview in full to reduce the impact of interviewer bias, and used MaxQDA to undertake the coding and constant comparison analysis which allowed auditable tracking of each category and finding (Eisenhardt, 1989) to reduce the potential for confirmation bias.
Results
In what follows we present the science-related perspectives of former environment ministers and their most senior bureaucrats. Drawing on their diverse experiences working through environmental policy issues at the apex of government, we describe the key obstacles that ministers faced when trying to utilize science-based knowledge in executive decision-making processes. Building on these findings, we then explore the role of government environment organizations in providing science-based knowledge to the executive and consider potential opportunities for improvement.
Environmental Decision-Making Challenges in Government
Figure 1 summarizes the challenges associated with environmental decision-making in government as identified by our diverse sample of former environment ministers and heads of environment agencies in Westminster-based jurisdictions, with important implications for environmental science and policy.

Environmental decision-making challenges described by ministers and department heads.
Environment ministers generally described difficulties dealing with the complexity of environmental issues, which often involved a high degree of uncertainty and crossed ministerial portfolios, government agencies, and jurisdictions. Specific examples included biological conservation, water management, sustainable development, and climate change. They went on to describe the inherent uncertainty (scientific and political) that surrounds strategic environmental policy needs, options, and impacts as creating a complex decision-making context. Scientific uncertainty was often described as being a major barrier to political action, with the majority of ministers indicating that governments generally required more certainty to act on an issue than science could provide:
. . . When there’s a scientific direction that seems to suggest new laws or new regulations, generally speaking the government of the day expects much more overwhelming proof than the balance probabilities the science can usually offer. (Federal minister—Canada)
The complex nature of environmental decision-making was further described as being a consequence of two factors that were consistent across all countries: (a) increasing plurality of knowledge sources and (b) the ad hoc institutional structures and processes designed to generate, translate, and mobilize science-based knowledge and their often advisory nature which limited accountability to demonstrate how policy decisions were based on evidence.
Increasing Plurality of Scientific Knowledge Sources
Descriptions of complex environmental issues were usually accompanied by expressions of frustration about how to manage the frequently contested and emotional nature of environmental issues to obtain a “good” environmental outcome. Here, ministers characterized their decision-making context as containing a large diversity of knowledge sources about the implications of science-based knowledge and this contributed to uncertainty in their decision making. Environment agencies (direct or commissioned) were identified by all ministers as their primary knowledge source. However, the majority also described receiving information from external sources—private interest groups, nongovernmental organizations, or universities. Often ministers would not seek out these alternative sources but rather these sources would seek them out in the form of lobbying which was either direct (face to face) or indirect (through media sources). However, some also actively sought out information from those they believed to be particularly credible:
. . . you need to make sure that you get out and about and try and get some pretty good ideas from the professionals in the field about what the views are, to help you to ask questions of the officials [bureaucrats]. (Minister—New Zealand) I was a great believer of trying to talk to all sorts of academics in an informal way, which I did a lot of, because that gave me an alternative view from the civil service. (Secretary of State, minister—United Kingdom)
Ministers also described the politicization of science, where various interest groups presented science-based knowledge that was often in conflict with their environment agency’s or required verification by their agency. Indeed, most ministers described knowledge from lobbyists to be “unusable” due to the perception of vested interests in either maintenance of the status quo or in changing the status quo in ways that were not in the best interest of society:
. . . I mean generally people who want to talk about this have a vested interest in the outcome and so you’re not really getting a lot of objective advice. (Ontario minister—Canada) . . . people will kind of grab the argument that makes their case, depending upon what political interest they see themselves as either protecting or promoting. (Federal minister—Canada)
Some ministers also described feeling like they were the “judge” of the quality of the science-based knowledge being provided to them and having to “sift through” this knowledge to find the most appropriate source. Here, source credibility was extremely important:
. . . when they [scientists] disagree amongst themselves you have to become like a judge. . . . You just have to say, “OK, I’m getting two completely different stories here. What are their interests, what’s colouring their versions so that based on the same evidence they are coming to different conclusions and how can I take a decision in the public interest.” (Quebec minister—Canada) You are there as a politician to make judgments and one of the things you have to make judgments about is the advice you are given. (Secretary of State, minister—United Kingdom)
As decisions about what knowledge to integrate into decisions are value laden (Smithson, 1993), the willingness to assess the knowledge from different sources of information was, in part, dependent on the personality of the minister and their interest in detail. As the above quote suggests, in highly contested decision-making contexts ministers were making decisions about “what” knowledge should be included in their decision making rather than deciding on “whether” something should happen. While some ministers felt this was their role, others felt that they were often not able to access credible sources to make a properly informed decision.
Ad Hoc and Advisory Institutional Structures to Mobilize Knowledge
Ministers also described the importance of public opinion and a concern about the potential negative political consequences of decisions as key drivers of both their own, and cabinet’s, decision-making processes on environmental issues. Many ministers described a lack of public engagement in policy and science processes (particularly by academics) as strengthening the position of special interest groups and encouraging opinion-based decision making by government (Lalor & Hickey, 2013). As a result, most ministers in our sample expressed some desire for improved institutional structures and processes for greater inclusiveness and stakeholder participation in both environmental science and decision making. Most ministers also articulated some degree of frustration with the ad hoc nature, or absence, of such structures and processes to facilitate direct communication between the broader scientific community and politicians (ministers and parliamentarians, including shadow-ministers):
. . . there aren’t very good and consistent means for scientists to communicate to government . . . and that communication in the government is reasonably ad hoc. (Victorian minister—Australia)
While most ministers spoke about the challenges of inconsistent institutional structures and processes to mobilize knowledge from stakeholders, some also felt that where they existed, they were generally unable to provide appropriately contextualized knowledge that could be used to make an informed decision in cabinet. Importantly, many ministers also described a lack of satisfaction with the advisory nature of existing structures and processes, lamenting the ability of these to influence public policy because they were only useful to the extent that recommendations were mandated by the premier’s or prime minister’s office.
The Need for Better Contextualized Knowledge
When reflecting on the complexity of environmental decision-making in executive government, our sample of ministers identified that the influence of politics on decision making was generally reduced when cabinet had access to appropriately contextualized knowledge that could describe the potential implications of policy options, resulting in improved deliberation and reduced perceptions of political risk:
Sciences’ value to the decision-making, I found and I still believe, is in direct relationship to its ability to be contextualized. (Saskatchewan deputy minister—Canada)
Our participants described contextualized knowledge as having three essential characteristics, identified by McNie (2007) as (a) credibility, (b) legitimacy, and (c) salience. Credible knowledge was described as having been garnered and synthesized through a process that included scientific information from trustworthy sources (generally those that had previously provided good advice and had a “good track record” with ministers). These sources could not be perceived as biased and needed to demonstrate transparency in relation to their funding. Furthermore, science-based knowledge gained credibility if it was the result of a peer-reviewed process or a broad-based consensus of opinion among perceived experts. Legitimate science-based knowledge was described as having considered public opinion and support, being produced with input from communities, and having considered the political, economic, and societal implications of the knowledge. In order to be salient, knowledge had to be easy to understand, to the point and delivered in a timely manner (see also, Lalor & Hickey, 2013). When science-based knowledge was well contextualized to a particular situation, some ministers described policy options being easier to “sell” to cabinet. This was particularly the case if the scientific evidence pointed to a potential human health impact.
Key Consequences
A key consequence of the complexity and inherent uncertainty within a minister’s decision-making context, exacerbated by a lack of contextualized knowledge, was delayed government action and the maintenance of “status quo” (Figure 1):
. . . the Cabinet or the government of the day would rather you do nothing than stir up controversy that may turn out negative. So you’re better off just sort of ignoring problems and carrying on and just let the, you know, the administration go on and don’t say much and just say wonderful green things. (Ontario minister—Canada)
The conditions described above were seen to create what can be described as a “vacuum” of contextualized knowledge around ministers. Under such a knowledge vacuum, the ministers described their own and the cabinet’s decisions as less likely to be based on a formal, tested and inclusive “evidence base” and more likely to be based on ministers’ “common sense” and opinion. Another key consequence was the perception of a lack of accountability to demonstrate how policy decisions were based on evidence. As a result, some ministers described a desire to have greater support in this area:
So you’ve got to give the Minister some support for making the right decision as well as you want to say to government, “You want to make these regulations or whatever, you better make sure you make them on the basis of scientific evidence.” (Ontario minister—Canada)
Environment Agencies as Key Knowledge Providers for Ministers
Ministers in our sample felt that in complex decision-making contexts their primary bureaucratic agencies played a very important role as a provider of objective advice to support their own and the cabinet’s decision making on environmental issues:
. . . where there is a confluence of public interest, where you have to be able to rely on objective information. [The] best way to get it is from a strong independent public service. (Quebec minister—Canada)
Indeed, the main source of science-based knowledge for all ministers was either their primary agency or the knowledge products that had been commissioned by their agency (e.g., consultants’ reports; see Figure 2). Ministers from earlier years (before 1995) described relying more directly on their agencies for specialist knowledge than those from more recent times who described having a wider choice of knowledge sources. Despite this, many ministers spoke of their reliance on their agency to “verify” and arbitrate external knowledge sources (e.g., media, private interests, and nongovernmental organizations).Many heads of department also perceived their agency’s role in a similar vein:
. . . in cases of conflicting advice with science it is the bigger view that helps you to resolve that not the narrower view. So we would always get the best science we could from the department and then explore implications and try to balance that in discussions with the Ministers. (Saskatchewan deputy minister—Canada)

Participants described environment ministers as seeking credible science-based knowledge from their bureaucracy through both formal (briefs from the department head) and informal (discussions with government scientists) channels.
Relative to outside sources of information, generally ministers felt that they could trust the agency’s advice. As a result, environment agencies in all countries were often perceived to be “credible” sources of science-based knowledge:
I had, not blind faith, but a strong faith that paying good, autonomous professionals who worked for you, whose job it is to protect you in doing your job and to protect the environment as the overarching goal, you can rely on them and I did. (Quebec minister—Canada)
This faith in the advice of the agency was, in part, related to the ministers’ ability and interest in assessing the quality of the knowledge and their perceptions of the agency’s “track record” or credibility in providing advice. The credibility of an agency was often related to the perception that they were staffed with “well-intentioned” and educated people who had a belief in “upholding the principles of environmental protection.” However,while environment agencies often fulfilled one important aspect of their minister’s information needs—credibility—some ministers described the salience and legitimacyof the knowledge from their agencies, and hence their ability to compete successfully with other sources of knowledge, as being undermined by their lack of capacityto integrate knowledge from internal and external sources:
. . . there’s not many organizations that can integrate a lot of the expertise you need to really provide advice to governments on the really big intractable problems of our time, so it’s left up to government departments and they are pretty weak there. (Queensland Secretary—Australia)
The perceived lack of capacity within agencies was often related to dysfunctions in intra-agency and external (interagency, broader scientific community, the public, and other stakeholders) science communication pathways. In the sections that follow we will describe the ministers’ and department heads’ perceptions of the challenges that their agencies faced and strategies that they suggested to improve their organizations’ ability to provide contextualized knowledge.
Key Challenge: Intra-Agency Communication
Participants described three main factors influencing environment agencies’ ability to effectively and efficiently communicate science internally and hence provide better contextualized knowledge to ministers: (a) skills and competencies of the agency staff, (b) organizational culture of agencies, and (c) inadequate structures and processes to mobilize science to ministers.
Lack of Skills and Competences
Most heads of departments described a lack of skill and competence within their agencies to be able to translate science to policy:
. . . They’re good at science but struggle to translate the science into public policy, and there’s a real skills gap there that we’ve not overcome. (South Australian chief executive—Australia) I wasn’t alone, this was a discussion amongst Deputies about how do you get the staff to bring you something that you can take forward? How do you get them to understand that the science is important . . . you need that. But in addition you need some sort of implications, some sort of priority of this versus other things . . . for whatever reason in environment departments it tends not to come. You have to really dig for it. (Saskatchewan deputy minister—Canada)
For example, one permanent secretary in the United Kingdom told us that increasing extramural scientific capacity, without increasing or at least recognizing the importance of an in-house capacity to understand the science that was being funded, represented a significant issue for the U.K. public service to confront. Some other heads of department felt that their agencies lacked multidisciplinary staff who were able to think across disciplines: . . . what we lacked were people who were prepared to be adventurous or lateral by applying a solution from one field to another, these cross-communicators, they needed to be sufficiently literate, scientifically, to at least explain their idea from one to the other, but we didn’t have enough of them. (Victorian secretary—Australia)
Furthermore, there was a general perception that a lack of “in-house” science skill could lead to creation of knowledge vacuums around ministers which would allow the more powerful political or economic interests to prevail. This was particularly noted by ministers and heads of departments from Canada’s smaller provinces:
So I could not, with the knowledge I personally had, determine if this was a good permit or not and then the chances would be, being a large industry, they would go over your head to somebody else in government, the Premier’s office, whatever, and object to whatever we were doing. (New Brunswick minister—Canada)
Organizational Culture
Most heads of departments described a lack of understanding within their agencies about the role of science in the decision-making process. Such a lack of understanding was thought by some department heads to be particular to the scientists within their agencies:
You know the scientists didn’t understand for the most part why their science wasn’t enough for a good decision. [ . . . ] the reality is that decisions are never purely scientific decisions, this is about governance not science. (Saskatchewan deputy minister—Canada) . . . they [scientists] often present the subject so unintelligible to the ordinary individual, notwithstanding the fantastic work that’s done behind the scenes. In order to get political support and public support, you need understanding. (Minister—Ireland)
Some agency heads also described how tensions between policy and science groups, or between science groups resulted in fragmentation into organizational “silos,” which negatively affected their capacity to deliver contextualized knowledge. This was primarily because scientists and policy makers were often perceived to be using different “mental models,” ultimately resulting in difficulties in translation between science and policy:
. . . the single greatest challenge or barrier was the government working in silos. I was surprised at how fractured the organization was. . . . I mean we were forcing cross-blocks, that’s a whole lot of what we were doing. We’d cooperate in our silos . . . rather than breaking down the old regime. (Federal deputy minister—Canada)
Some also described an internal resistance to change within their agency. One chief executive officer from South Australia described feeling “caught” in the history of the agency and the way they had operated for a long period of time, making it difficult to transition to an “enabling leadership role” to foster creativity and adaptation:
. . . so this is the problem; you inherit agencies, you’re limited in your ability to change them, or you think you’re limited, and the status quo is preserved and that’s the real challenge.(South Australian chief executive—Australia)
There was also a general frustration among most heads of departments and some ministers at having to operate within what they felt was an old but still dominant paradigm where it was the “economy versus environment.” They described their constant challenge to balance these “opposing” forces rather than moving toward an approach of “working together” to resolve issues and that this had important implications for the integration of environmental knowledge and sustainability policy across governments:
I think an older model, is what we call the teeter-totter, which is; any advancement on the environment is a cost of the economy. I don’t like the term “trying to balance”. What you are really trying to do is advance both; I mean that is the new model of competitiveness. (British Columbia Deputy Minister—Canada)
The economy versus environment paradigm was also perceived by some ministers and heads of departments to be reinforced by the staff of the agencies who they perceived as resisting change to more collaborative approaches. Furthermore, one Canadian minister felt that the use of the economy versus environment paradigm among senior management led them to be conflict adverse:
. . . they’re conflict adverse. Most of the bureaucracy in Ottawa, certainly the environmental people at a certain level like Director General and below see their level as providing the science to buttress public policy decision made by the government. When you go to Assistant Deputy Ministers or Deputy Ministers, they see their role as getting a political fix. A political fix means minimizing fights, minimizing fights means status quo, so that’s kind of the path, it’s the path of least resistance . . . (Federal minister—Canada)
Inadequate Structures and Processes to Mobilize Contextualized Knowledge to Ministers
Some ministers described their frustration with overly “process”- rather than “results”-oriented agencies, which made access to contextualized knowledge from within their agencies inefficient. For example, one federal minister from Canada felt that a formal request for advice to his deputy minister could result in advice being provided up to 2 weeks after the original question was posed. Furthermore, once an answer was received by the minister it would often be voluminous and require some sort of immediate clarification limiting the salience of the knowledge. As a consequence the minister sought more timely knowledge through other, informal processes, either through direct contact with specific agency personnel (with the knowledge of the deputy minister) or through informal knowledge networks he had established with external individuals or organizations (e.g., university professors). A few ministers in Australia also described their frustrations at their agencies’ lack of ability to hold a long-term perspective:
. . . they were trying to deliver up credible information . . . because it was sometimes thought that that’s what you wanted to receive and I just don’t think that works. There’s a conflict in the department about it how it does that. Pleasing the Minister I suspect is of course one of their roles but you’re meant to please them over a period of time, not daily. So your flow of information should be based on a long term strategy and sound analysis rather than short term issues and I’m not sure if the department was in that mode. (Victorian minister—Australia)
Opportunities to Improve Agency Capacity to Provide Contextualized Knowledge
Both ministers and heads of department were able to articulate opportunities for change and potential strategies to improve agency capacity. Generally, opportunities for change were related to management structures and strategies to improve both internal and external communication.
Improved Communication
To reduce fragmentation (“silos”) and achieve greater contextualization of science-based knowledge on environmental issues, most heads of department described a need to improve internal communication between the science and policy communities within their agencies. This was primarily because scientists and policy makers were often perceived to be using different “mental models” and “languages,” ultimately resulting in difficulties in translation. To this end some participants described the need to provide more opportunity for communication through the creation of venues for regular dialogue, thought to be important in creating cohesiveness across the agency to ensure a more synergistic approach to science and policy:
We were promoting the interaction, promoting dialogue, promoting understanding. Understanding that no individual will have the whole picture on any one issue. (Federal deputy minister—Canada) . . . can social scientists and natural scientists speak out to each, can indeed scientists of disciplines speak to each except through third parties and so on, and could you build networks which facilitated a more open engagement? (Permanent Secretary—United Kingdom) You’ve got . . . characters sitting around a table and they are all in their own field, but they are not speaking the same language. . . . The scientists are speaking science. The economists are speaking economy, . . . these people have to learn to communicate with each other and you had to put questions in a form that they could do that. (Director General—New Zealand)
Some heads of department also described the importance of having appropriately “skilled” people within their agencies who were able to communicate across both science and policy communities and hence act as “knowledge brokers” who fostered cohesiveness. However, while they recognized this need, they also described a general lack of such capacity within their agencies:
. . . you need a balance of people that are capable of interpreting science in your organization . . . (South Australian CEO—Australia)
This included at the management level. There was a perception among some heads of departments and some ministers that having overly “managerial-type” leaders who did not have “classical” science training, could end up carrying out “administrative leadership” as opposed to “enabling leadership” that fostered creativity and adaption within the agency:
. . . if you then get someone running a department who is just managerial, then they’re running it with a different mission, you know? I’m sort of a bit old fashioned, I like the idea of a conservation or environment department being run by someone who doesn’t have a law or management degree, I think that’s healthy for the public service. I think it’s like a reference point. (Victorian minister—Australia)
As a result, some department heads felt that there was a need to create appropriate career pathways for scientists to move into influentialmanagement and policy positions and to create incentives for knowledge brokers and translators:
I think we probably need a stream of people who are capable of taking a portfolio of science and saying, you can be the communicator, and we’ll pay you accordingly. (Victorian secretary—Australia) So one of the things that we are trying to do is to try and recruit and provide a career path for scientists so that they can continue to be in influential positions. (Deputy minister—British Columbia) An important attribute would be the capacity of the civil servants to assimilate lots of scientific and technical data and present it . . . in layman’s terms, for policy consideration because there’s only so much . . . scientific evidence that you can present on any given occasion. (Secretary General—Ireland)
Some heads of department also described the need to break down internal resistance to organizational change through better internal communication and training, and that such a cultural shift would lead to a more cohesive, collaborative approach to addressing problems:
. . . the only way you change it is by getting the dialogue going right, so that instead of the interaction at the junior levels just being about exchanging information, it becomes a sort of a collaborative goal . . . you have to have that to change the culture . . . (Deputy minister—Saskatchewan) A mindset change that says part of the education of a top quality science or engineering degree is going to be to have the qualities to be very influential, whether in business or in government. So let’s think about that, and let’s think about different career paths, and let’s think about different ways in which we can facilitate two-way movement between organizations. So it’s both cultural, it requires then both cultural and mindset changes in government and in the science and engineering professions and their leadership. (Permanent Secretary—United Kingdom)
Improved Structures
To improve integration of environment across government, particularly within economic agencies, some ministers and most heads of department highlighted the importance of having appropriate structures and processes to break down barriers between government agencies. However, others felt that the establishment of such formal structures and processes to facilitate interdepartmental collaboration would likely fail unless they were grounded in trust. This deputy minister felt that development of such trust could facilitate collaboration on environmental issues:
. . . not everybody can do this . . . it takes a good listener and someone who can make sure the people feel heard and someone who can then make their own department show that. If you don’t do all of those things then people just say, “well that was a waste of my time,” and you haven’t gone any further. Formality is useless if there isn’t a trust . . . that this is genuine and that something will come of it. (Deputy minister—Saskatchewan)
Some participants also described the possibility of exploring new structures and processes to allow greater deliberation and knowledge exchange with external (nongovernment) sources, such as through consensus conferences, citizen jury panels, and the establishment of appropriate legislated structures or frameworks to report environmental data with the same rigor as economic or social data. Establishing links and networks between agencies and nongovernment groups that are multidisciplinary was thought by some ministers and department heads to be extremely important to improve mobilization of scientific knowledge into decision making and ultimately the integration of environment across government:
Most problems are indeed multidisciplinary. So can you create networks which are multidisciplinary and can you build links between departments and external bodies which are multidisciplinary based? (Permanent Secretary—United Kingdom)
Discussion
Capacity of Agencies to Provide Contextualized Knowledge
The importance ministers placed on their agencies as trusted knowledge providers reinforces the authority of the public service as a primary knowledge provider to executive decision-making processes in Westminster-based government. It also supports the findings of Oh (1996) who proposed that irrespective of new or unfamiliar problems, decision makers are more likely to rely on information from internal rather than external sources. Having said this, the frustration expressed by most ministers with their complex and uncertain decision-making context and the perception of many department heads that their organization lacked capacity to contextualize knowledge in order to compete with other, “louder” political and economic interests, suggests that there is a need for improvement. The need to develop organizational capacity to co-learn, collaborate, and innovate, both within and between government agencies and across public, private, university, and civil society sectors, were identified as necessary steps toward improved environmental science and decision making. These recommendations reflect recent literature on the importance of fostering social capital and developing appropriate social networks to reinforce the movement toward more open, collaborative, and adaptive governance (Agranoff, 2006; Coleman, 1988; Hahn et al., 2006; Liebeskind, Oliver, Zucker, & Brewer, 1996). To this end, knowledge brokerage has been promoted as a way to break down barriers that impede interaction, healthy communication, and collaboration between researchers and decision makers to produce decisions more likely to be based on evidence (Cash et al., 2003; Cash & Moser, 2000; Michaels, 2009). The characteristics of knowledge brokers described by some of our participants reflects the core skills described by Ziam, Landry, and Amara, (2009), such as having adequate scientific training and the ability to hold a “broad” view. Ultimately staff who act as effective knowledge brokers bridge “structural holes” between different sources of knowledge and create social networks through trust-building (Burt, 1992; Sheikheldin, Krantzberg, & Schaefer, 2010; van Kammen, de Savigny, & Sewankambo, 2006). Knowledge brokers may also break down “monopolies on advice” by bringing in new ideas, which gives rise to a more competitive model of knowledge provision, hence enabling decision makers to obtain, value, andconsider knowledge that they would not otherwise have been able to access (Canadian Health Services Research Foundation, 2004; Gibbons et al., 2008; Michaels, 2009). Furthermore, the creation of new social networks through institutionalizing knowledge brokering–type roles may encourage innovation and improve organizational capacity to address complex environmental challenges through learning and adaptation (Trist, 1983).
Our participants also identified the need for government to improve structures and processes for decision makers and communities to more effectively communicate and engage with the scientific community. In line with taking a more open-systems approach to public management, the establishment of both formal and informal policy and research networks that involve government, universities, nongovernmental organizations, the private sector, and communities will likely result in the coproduction of better contextualized knowledge that is of greater value to decision makers (Klenk & Hickey, 2012; Klenk & Hickey, 2013; Lavis et al., 2002). Embracing more participatory and democratic approaches to environmental science will assist the scientific community to be more aware of the societal implications of their work and the emerging policy issues that may benefit from evidence to inform deliberation (Hessels & van Lente, 2008; Landry, Lamari, & Amara, 2003; Lavis et al., 2002). It will also assist environmental organizations to better incorporate contextual issues of place (which are closely linked to meaning, see Shrivastava & Kennelly, 2013) and more meaningfully consider issues of time and space (which often drive mismatches between natural and organizational environments leading to resource degradation, see Bansal & Knox-Hayes, 2013) in their decision making.
Comparison Between Jurisdictions
Our research results reflect recent discussions in each of the study countries concerning the need to improve the functional relationship between publicly funded science and public policy across government, suggesting that many of the issues raised by our participants remain salient (APS200, 2013; Doubleday & Wilsdon, 2013; Hickey, Forest, Sandall, Lalor, & Keenan, 2013; Industry Canada, 2007; Wren 2002). For example, in Australia, a senior Australian Public Service (APS) leadership forum, the APS200, was established in 2010 bringing together 200 of Australia’s top federal bureaucrats to address cross-cutting issues facing the government. In 2013, they released a report that reviewed the ways in which scientific evidence is used to inform policy development in government and made recommendations that mirror many of the strategies articulated by our participants (APS200, 2013). More specifically, the report identified timeliness, cultural differences, relationships, timeframes, and access as key obstacles to using science to inform policy, while recommendations included the need for a more systematic approach to using science in policy, clearer articulation of government’s science needs through strategic national research priority setting, the need for greater human capacity in agencies, the need to review and enhance existing “science liaison functions” and science advisory mechanisms, and the need for improved integration and sharing to connect government departments (APS200, 2013; Harris, 2013).
In Canada, the Canadian Centre for Management Development (now the Canadian School of Public Service) held a “Roundtable on Science and Public Policy” for federal bureaucrats in 2002. Broadly mirroring the perceptions of our elite participants, dysfunctions were identified as being related to differences in the values and conceptual models of scientists and policy makers, difficulties in establishing and maintaining communication between the groups, a lack of understanding of the policy or scientific process, and a general lack of science capacity internally (Wren, 2002). Building on this initiative, the Government of Canada released a report in 2007 outlining principles and guidelines for improving the use of science in decision making in government (Industry Canada, 2007). However, the extent to which this document has influenced the relationship between science and policy in the decision-making processes of executive federal government is not clear (Lalor & Hickey, 2013; O’Hara, 2010). Similar science–policy discussions are also occurring in the United Kingdom (e.g., Future Directions for Scientific Advice in Whitehall; Doubleday & Wilsdon, 2013);New Zealand (e.g., The Role of Evidence in Policy Formation and Implementation; Office of the Prime Minister’s Science Advisory Committee, 2013), and to a lesser extent in Ireland (e.g., Science, Technology and Innovation: Delivering the Smart Economy; Department of Enterprise, Trade and Employment, 2009). Our retrospective research revealed a significant degree of similarity in the experiences and viewpoints of our sample of apex government decision-makers who worked over a diverse range of time periods and sociospatial contexts, suggesting that the institutional context of Westminster-based government creates strong pressures that result in similar organizational forms (Greenwood & Hinings, 1996). This confirms the importance of better understanding the challenges and opportunities associated with the executive decision-making processes in Westminster-based cabinet government and also indicates that institutional change and adaptation is unlikely to be revolutionary (as opposed to evolutionary) without significant external pressure (Greenwood & Hinings, 1996).
Emerging Research Needs for Government, Science, and Policy
While the literature offers many insights into how to improve the relationship between environmental science and policy in government (Cortner, 2000; McNie, 2007; Pohl, 2008), there remains a genuine operational need to experiment with alternative models of knowledge exchange to improve communication, translation, and mediation of science-based knowledge between bureaucratic agencies and executive decision makers in Westminster-based government. For example, the United Kingdom utilizes a network of Chief Scientific Advisors (CSAs) who are placed in each government department to ensure that departmental decisions are informed by science and to be a focal conduit for science to be transferred to ministers (Doubleday & Wilsdon, 2013). These departmental CSAs meet regularly through the Chief Scientific Advisors Committee where they discuss cross-government issues to then supply collective scientific advice to ministers (House of Lords Select Committee on Science and Technology, 2012). While there are CSAs in Canada in the health and agriculture domains and in Australia in areas such as defense, agriculture, and Antarctic science, there is no formal CSA network that is comparable with the United Kingdom. New Zealand is currently (2013) considering expanding the number of CSAs in government in line with the United Kingdom (Office of the Prime Minister’s Science Advisory Committee, 2013). While adopting a “U.K. model” of CSAs has been suggested as a way to improve the use of science in policy in Australia (Australian Academy of Science, 2010), it is unclear how the appointment of a network of CSAs would help to address the issues raised by our research participants. Mulgan (2013) points out that “. . . simply putting an eminent scientist into a department may have little effect,” recognizing that while the CSA model can provide a valuable input into the science advice system, the role of CSAs needs to be understood within the plurality of knowledge systems available to ministers (Doubleday & Wilsdon, 2013). In this complex decision-making environment, efforts to develop a more systematic approach that complements the CSA model by making organizational changes at the middle and lower levels of government, where most of the work is conducted, may be more appropriate (Mulgan, 2013). This is an area that requires further research and critical reflection in the context of environmental decision-making in Westminster-based government. In particular, a focus on how best to build social capital (including social networks and linked dimensions of trust and reciprocity) within and between government organizations (and between science and policy communities), rather than focusing on promoting more evidence-based policy and practice, is likely to be most helpful to public management.
Recognizing that government environment organizations in Westminster-based jurisdictions face similar institutional challenges when engaging science-based knowledge in policy processes, there is considerable scope for cross-jurisdictional learning (see also Lalor & Hickey, 2013). Building on the work by Hickey et al. (2013), our results suggest that more institutionalized mechanisms to encourage exchange, discussion, knowledge sharing, and cross-fertilization of ideas between bureaucrats working on environmental science and policy issues in different Westminster-based jurisdictions would be helpful. This could be encouraged formally or informally between nations, between provincial/state agencies, and between the provincial/state and federal/national levels of government to promote organizational learning, knowledge integration, and interagency connections (networks) that have the potential to foster innovation.
Conclusion
Given that our findings are based on the experiences of former environment ministers and heads of departments from the United Kingdom, Ireland, New Zealand and across Canada and Australia, operating at different periods of time, it was revealing that our interviewees articulated such similar viewpoints regarding access to science-based knowledge suitable to inform both their own, and cabinet’s, decision making on environmental issues. This suggests systemic challenges within the knowledge procurement, production, management, and dissemination systems of government environment organizations. Such organizations will likely need to embrace more decentralized approaches to developing evidence-based policy that better accounts for the complexity of environmental issues and the associated transition to more democratic approaches to scientific knowledge production. The importance ministers placed on their agencies as trusted knowledge providers reinforces the authority of the public service as a primary knowledge provider to executive decision-making processes in government. However, a similarly pervasive perception of ministers, and to a larger extent department heads, suggests that the management of the science–policy nexus within government environment agencies needs to be substantially improved if it is to be able to fulfill this vision. Further research into the role that primary agencies of government play in contextualizing science-based knowledge, and how this can be enhanced to inform the increasingly complex executive-decision making processes of government is needed.
Footnotes
Acknowledgements
We are very grateful to our research participants who generously donated their valuable time, experience, and knowledge to our study. The valuable comments and suggestions made by the anonymous reviewers are gratefully acknowledged.
Declaration of Conflicting Interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Social Science and Humanities Research Council of Canada (Grant No. 410-2008-1110).
