Abstract
Community engagement is considered a cornerstone of health promotion practice. Yet engagement is a fuzzy term signifying a range of practices. Health scholarship has focused primarily on individual effects of engagement. To understand the complexities of engagement, organizations must also consider relational, structural, and/or organizational factors that inform stakeholders’ subjective understandings and experiences. Community engagement processes are not neutral; they can reproduce and/or dismantle power structures, often in contradictory or unexpected ways. This article discusses diverse stakeholders’ subjective experiences and understandings of engagement within the HIV sector in Toronto, Canada. In our study, a team of community members, service providers, and academics partnered with three HIV community–based organizations to do this work. We used photovoice, a participatory and action-oriented photography method, to identify, document, and analyze participants’ understandings at respective sites. Through collaborative analysis, we identified seven themes that may catalyze conversations about engagement within organizations: reflecting on journey; honoring relationships; accessibility and support mechanisms; advocacy, peer leadership, and social justice; diversity and difference; navigating grief and loss; and nonparticipation. Having frank and transparent discussions that are grounded in stakeholders’ subjective experiences, and the sociopolitical and structural conditions of involvement, can help organizations take a more intersectional and nuanced approach to community engagement. Together, our findings can be used as a framework to support organizations in thinking more deeply and complexly about how to meaningfully, ethically, and sustainably engage communities (both individually and collectively) in HIV programming, and organizational policy change. The article concludes with questions for practice.
Keywords
Community engagement is considered a cornerstone of “good” health promotion practice (Bess et al., 2009; Minkler, 2012). Typologies of participation tell us about different kinds of participation (Arnstein, 1969; International Association for Public Participation, 2014; White, 1996), but not about who participates, in what contexts, and why (Cornwall, 2008); nor do they explore the subjective experiences of participation in engagement processes. The terms engagement and participation are often used interchangeably. Here, we define “participation” as the act of involvement (i.e., participating in an activity or initiative). In contrast, “engagement” includes participation (i.e., the act of involvement); people’s subjective understandings of what it means to participate (or not); and field, disciplinary, or institutional specific discourses that shape expectations and understandings. Unlike popular participation, which can occur in public forums like social movements, community engagement is often invited and facilitated by state-funded institutions (e.g., hospitals, universities, nonprofit organizations; Switzer, 2019a). In contrast to a behaviorist, fixed state (i.e., to be “engaged”), we understand community engagement to be a relational, pedagogical (i.e., facilitated), affective, and ethical process (Switzer, 2019a; Switzer et al., 2020). In this article, we use both terms to discuss stakeholders’ subjective experiences of engagement within the human immunodeficiency virus (HIV) sector. Although engagement may refer to an individual process, it is layered with larger community-level questions of who, where, why, in what context, and to what ends.
Stakeholders within the Canadian HIV sector have spent considerable time thinking about how to engage people with lived experience in organizational programming, service provision, or policy change (Cain et al., 2014; Carter et al., 2015; Flicker, 2008; O’Brien et al., 2017; Travers et al., 2008). The rhetoric of engagement is somewhat ingrained sector-wide, due in part to the legacy of HIV activists who fought for community-based services and care (Parker, 2011). And yet, engagement remains an undertheorized concept (Guta et al., 2013; McClelland et al., 2018). This is not unique to HIV. Across many fields, engagement is a fuzzy term signifying a range of practices (Head, 2007). Health scholarship has focused primarily on individual effects of engagement (Attree et al., 2011). For example, patient engagement is often narrowly conceptualized around “the care encounter” or individual impacts of engagement (Barello et al., 2012). This is regularly operationalized in the HIV field by studies that highlight the relationship between engagement, viral load, and/or medical adherence (see Kenya et al., 2011; Marino et al., 2007).
To understand the complexities of engagement, organizations must consider relational, organizational, and structural factors (Belle-Isle, 2016; Bess et al., 2011; Marshall et al., 2015; Vaughn et al., 2018). Although the heterogeneity of “community” in community engagement initiatives has been widely acknowledged (Jewkes & Murcott, 1998), technocratic and instrumentalist conceptions of engagement persist. There are limited frameworks for supporting organizations to have nuanced, complex conversations about engagement, in ways that highlight relational, organizational, and structural factors, as well as the diverse subjective experiences of stakeholders. Community engagement processes are not neutral; they can either reproduce or dismantle power structures, often in contradictory or unexpected ways (Dhillon, 2017; Guta et al., 2016; Kwon, 2013; McClelland et al., 2018; Switzer, 2020). While there are many benefits, community engaged processes can inadvertently create challenges related to tokenism, disclosure and confidentiality, burn-out, power dynamics, lateral violence, and social exclusion within HIV organizations and movements (Carter et al., 2015; Li et al., 2015; Travers et al., 2008). As the language of engagement is amplified by the state (in the form of policy, programs, and funding), organizations, and the communities they serve, ought to be aware of these inherent complexities, opportunities, and pitfalls. This is important because how organizations and their respective stakeholders understand engagement can shape the possibilities therein (Switzer et al., 2020).
In our study, a team of community members, service providers, and academics partnered with three HIV community–based organizations in Toronto, Canada, to explore how different stakeholders (e.g., community members, clients, staff, workers hired into “peer” roles, and decision makers) subjectively understood engagement, and the ethical, sociopolitical, and organizational issues informing these understandings. We used photovoice to identify, document, and analyze stakeholders’ understandings of engagement at their respective sites. Through a collaborative analytic process, we identified seven themes. Together, our findings can be used as a framework to think more deeply, concretely, and complexly about how to meaningfully, ethically, and sustainably engage communities living with and affected by HIV in programming and organizational policy change.
Method
Overall Study Design
Following a community-based participatory research approach (Minkler & Oetzel, 2017), community members and academics partnered in all stages of the research. Our study aimed to explore how 36 stakeholders understood “engagement” at three HIV community–based organizations providing programming and service delivery (Figure 1). We were also interested in the organizational, ethical, and sociopolitical issues that informed these understandings. Each site represented a distinct organizational context. The lead author (who was nesting her doctoral dissertation within this study) had preexisting professional relationships with each site. To be eligible, stakeholders needed to be a current or former program participant, client, peer volunteer/worker, or staff member at a participating organization. Terminology (e.g., client, volunteer) reflects usage at each organization. The study underwent institutional review board approval (Certificate #: e2016 – 288).

Project overview and design.
Photovoice Workshops
We used photovoice (Wang, 1999) to explore people’s ideas around engagement. Photovoice encourages coinquiry and dialogue among participants, draws on community strengths and expertise, and encourages participants to reflect on experiences from new perspectives (Mannay, 2010; Nykiforuk et al., 2011; Wilson & Flicker, 2015). It is well-suited for projects with social, program and policy change objectives (Mitchell et al., 2017). Photovoice and other visual methods have been used widely in the HIV field (Teti et al., 2018), including by team members at organizational sites and elsewhere (Flicker et al., 2014; Switzer et al., 2015). Participants were asked to take photos in response to the prompt: “What does engagement mean to you? What does it look like in practice at your organization?” As a team, we defined engagement broadly to encompass involvement, design, and leadership in programs or decision making. Participants brainstormed collective understandings in the first photovoice workshop. We referenced these understandings in subsequent workshops and in prompt development, as commonly employed by photovoice researchers.
At each site, we provided training on ethics and photography, supplied photography equipment and instructions, and discussed, analyzed, and celebrated photographs. We discussed photographs in focus groups, and conducted photo-elicited interviews (Harper, 2002) where appropriate. Workshops were codesigned with organizational representatives and cofacilitated by authors (Switzer and Apong 1 ), with support from research assistants. Participants received a handout that reiterated oral instructions, guiding principles (e.g., no pictures of people without verbal consent), and optional subprompts generated with the help of organizational representatives. Providing tailored, collaboratively designed prompts is a common element of the photovoice methodology (Latz, 2017). Each participant chose one or two photos for public exhibition and wrote associated narratives. Participants identified their preferred attribution; many were pseudonyms. Quotes identified throughout are taken from photo discussions, interviews, and narratives. Following the workshops, we met with a subgroup of participants and organizational representatives to develop and curate a photography exhibit featuring photographs, narratives, site-specific installations, and a coauthored community report (Switzer et al., 2017). Our methodology has been discussed elsewhere (Switzer, 2019b).
Collaborative Analysis
Our collaborative analysis process began with participants, who looked across exhibited photographs and narratives (n = 63) from their respective sites and identified common themes. Conversations among participants were audio-recorded; fieldnotes were saved. Then, a subset of the research team—including organizational representatives—reviewed this material (from all three sites) and developed a master-coding framework over two meetings. The coding framework contained seven of the key themes discussed throughout. The lead author tested and refined the coding-framework in NVIVO, before finalizing it with the full team. Photographs and participant-written narratives were subsequently analyzed in-person by our full research team using the DEPICT method (Flicker & Nixon, 2015). The DEPICT method is a collaborative, analytic approach designed to include multiple perspectives from community and academic stakeholders in the research process. In small working groups, we aggregated the 63 images and narratives into the seven themes. Each group reviewed their cluster and drafted descriptive summaries on worksheets. Themes were further refined during community report writing, and community co-led presentations. A subgroup of the team coauthored this article.
Findings
When invited to visually represent engagement, participants’ photographs and narratives revealed the following seven themes: reflecting on individual and organizational journeys; honoring relationships; accessibility and support mechanisms; advocacy, peer leadership and social justice; diversity and difference; navigating grief and loss; and nonparticipation. Each theme is defined in Table 1 and explored in detail below. Associated questions for considersation are addressed in the discussion. Themes are not mutually exclusive (for an exploration of how themes intersect and were represented by site, see Switzer et al., 2020). Together, these themes serve as a framework to support conversations about engagement within HIV organizations, and beyond. For participant demographics, see Table 2.
Seven Themes for Catalyzing Conversations on Community Engagement in Human Immunodeficiency Virus (HIV) Organizations.
Sample and Demographic Information.
Note. 2SLGBTQ = two-spirit, lesbian, gay, bisexual, transgender, queer.
Reflecting on Individual and Organizational Journeys
Participants used the allegory of journey to describe their engagement in HIV community–based organizations, as clients, program participants, peer workers, or volunteers. Many participants depicted personal journeys, growth, and transitions in their photographs and narratives. In some cases, participants evoked literal migrations across continents or cities. In others, they referenced metaphorical roads of healing, acceptance, or personal growth. For example, in The Path (Figure 2) Alberto visually depicts a forest trail. In his narrative, he explores his life journey and what it meant to take up a volunteer position that drew on his expertise and experience: “I chose . . . to take a different path when I was diagnosed with HIV. . . . I am not going to let HIV [stop] me from fulfilling my dreams.”

Images and narrative excerpts: journey, relationships, and accessibility and support.
Participants also reflected on organizational journeys. For some, their personal journey was related to their desire for organizational change. Peer volunteers told us that reflecting on their diverse journeys with diagnosis and acceptance enabled them to support others within their organization to navigate similar challenges. This opened opportunities for organizations to serve a wider range of communities living with HIV, such as newcomers to Canada. Others reflected on their health journey, and how it intersected with their organizations’ historical journey to serve people “living, not dying” from HIV. Some participants, particularly young people, ruminated on their growth and struggle, and their place within youth-led organizing (for more on journey, see Switzer et al., 2020).
Honoring Relationships
Participants described different types of relationships with themselves, others, HIV organizations, and the land. Many drew on visual metaphors of the environment to explore relationships in the context of organizational or communal ecosystems. In Bee (Figure 2), Andrew describes the “resilience” of organizations as being “entwined” with the health (understood broadly) of its peer volunteers. Another participant in a management role visually depicted a mural of bees; she described community engagement as “interdependency . . . for survival.” For some, connection to the environment was material; in these instances, participants reflected on relationships to land—and more specifically, the impacts of settler-colonialism—when thinking about community engagement.
Relationships were multidirectional. Participants felt that personal relationships cultivated a sense of community, belonging and sustained participation in community-engaged initiatives. Shona, a clinician, captured a tracing of a client’s foot on the floor after a treatment to highlight the “impressions left behind,” and clients’ impacts on health care providers. Many clients stressed the importance of informal support networks: “We just click. Some of us have been here for so long.” Interpersonal connections laid foundations for participants to work together collaboratively on larger projects or deliver peer-led services. As Kamilah argued, “We can mobilize in ways that we might not be able to on our own.”
Accessibility and Support Mechanisms
Participants identified barriers to participation, and the need for adequate supports for people to meaningfully, feasibly, and sustainably engage in organizational program or policy change initiatives. Accessibility and support mechanisms included collective community care, organizational supports, community-responsive programming, and access to supplies (i.e., art making or drug use). Many discussed the need for “safer” spaces. Stigma is well-recognized as an individual and structural form of discrimination that influences participation (Chambers et al., 2015; Link & Phelan, 2001; Switzer et al., 2019). Dakarayi’s photo Safe Space depicts an image of a waiting area; her narrative alludes to relational and physical safety (Figure 2). Physical (and social) spaces are important factors to consider when designing community-engaged initiatives. As Sunshine shared, “Some people can’t go home and talk about how they’re feeling because people don’t know about their [HIV] status. . . . Being around people who are going through similar things [as] you are—that’s important.”
Participants identified the need to view accessibility through an intersectional lens. Lydia photographed a bike with a missing wheel and commented: “Sometimes we look at . . . one experience that could be happening, and not considering the many factors that influence our lives.” She cautioned practitioners against adopting “a single-blanket solution.” Although she does not reference intersectionality directly, Lydia’s image and narrative visually and orally evokes Crenshaw’s (1989, 1991) foundational work on intersectionality, suggesting that practitioners work against single-axis frameworks to consider how multiple identity formations and experiences (e.g., race, disability, age, class, immigration status, sexual orientation, gender identity) intersect to shape people’s involvement in programs, access needs, or policy experiences.
Advocacy, Peer Leadership, and Social Justice
Many viewed their lived experience as expertise. Some also considered their engagement in organizations (or this project) as a form of activism. As Chantal expressed, “I took this photo as advocacy . . . to make a difference.” DKO shared an image, OMG Stonewall, of the Statue of Liberty holding a torch—a monument which has historically signified “freedom,” democracy, human rights and the abolition of slavery (Figure 3). 2 In his narrative, he references the principles “for us, by us” as foundational to HIV community–based organizations. His title alludes to the historic protest by the 2SLGTBQ community (led primarily by those who were disabled and racialized)—a precursor to banner-drops and die-ins organized by people living with HIV and their allies (Jenkins, 2019; Kinsman, 2018; Piepzna-Samarasinha, 2019). Appeals for community engagement have been entwined with HIV activist movements. As echoed in Bee (discussed above), Andrew described how the dedication and activism of many individuals living with HIV “was the catalyst” for many organizations, and “vital for their continued work.”

Images and narrative excerpts: advocacy, peer leadership, and social justice, diversity and difference, navigating grief and loss, and nonparticipation.
For many, their engagement was connected to the history of GIPA/MEPA (the greater, or meaningful, involvement/engagement of people living with HIV; Joint United Nations Programme on HIV/AIDS, 1999). As Yvette signaled, “We’ve had different volunteers come here . . . we’re just the latest cohort . . . picking up the baton.” Batons are often relayed, suggesting that “community engagement” can be used for powerful communal ends. Some participants (particularly women of color) addressed the leadership role they played within organizations, and the importance of creating “opportunities for those impacted most.”
Working Together: Diversity and Difference
Some participants identified how difference might be leveraged within an organization without collapsing or erasing it. Others described opportunities and challenges of navigating issues of difference when designing programs, or collaborative projects. For example, within HIV community–based organizations, individuals may be invited to participate in an initiative, or hired because of a shared experience. However, the HIV community is not homogenous. Age, race, Indigeneity, gender identity, sexual orientation, class, drug use, citizenship, HIV status, language, and disability uniquely intersect to contour people’s experiences. In Diaspora out of Focus (Figure 3), Tumaini intentionally blurs an image of flowers. Tumaini explains that for some, attending to different facets of one’s identity in HIV programs requires a constant “refocusing.” Tumaini intentionally disrupts the idea of a singular, or homogeneous community that one might consult: Is it ambitious to imagine youth [HIV prevention] programming that is all-encompassing of everything that we are? . . . By virtue of being all the different ways we come into programming, I think we’re already fragmented in many ways.
When reflecting on the diversity of program clients (from younger people who use drugs to older gay men who are long-term survivors), Karen, a clinician, explains: clients “struggle to figure out how to share this space. But there’s actually an opportunity to . . . leverage one another’s kind of wisdom that they bring to the table.” Both examples highlight the heterogeneity of communities who participate in community engagement initiatives and highlight the importance of acknowledging and navigating (rather than erasing) difference—in other words, taking an intersectional approach (Crenshaw, 1991). There are profound opportunities here. As one participant, Nye shared, sometimes community engagement can be a “source of division,” but it can also be used to “take a different view of maybe what angle you should be looking at things.”
Navigating Grief and Loss
Loss and grief were a constitutive backdrop of many participants’ lives. Participants shared experiences of personal mortality, losing loved ones and the collective loss associated with the AIDS and overdose epidemics. As one participant shared, community engagement is important “because we’re still alive.” In Untitled (Figure 3), Marc visualizes two empty chairs on a beach to symbolize the “collective losses” his community experienced. Absence—who is not in the frame—permeates this image. For long-term survivors of HIV, the early epidemic (pre-antiretroviral therapy) was marked by ongoing grief and regular loss. Today, mortalities from the overdose epidemic have reached similar proportions (Kolla et al., 2019). About a third of participants used drugs and/or were part of drug using communities. It was not uncommon for participants to announce that they had lost someone in their lives during workshop check-ins. Notably, two participants passed away before the project culminated.
Loss was constant and deeply tied to structural inequity. Youth participants shared feelings of grief and sadness related to ongoing systemic oppression. As Michael expressed, I rushed all the burials. . . . I was in my own denial, not grieving. . . . It’s the lifestyle of growing up in the hood. . . . What do I do? . . . [This] could have been prevented by more cash, accessibility to drive to these communities to talk more suicide prevention, all of that.
Loss, however, was not always considered negative. Participants described the possibilities of hope and new beginnings in the face of loss. Loss was also viewed as a “step” in healing.
Nonparticipation
Participants also discussed choosing to not participate. Reasons included burn out, grief, or negative experiences. For some, just getting up and out the door, when dealing with physical and mental health challenges, was a struggle. Nonparticipation may appear incompatible with literature on engagement that focuses on the “active” or “full” participation of community members (e.g., see Khodyakov et al., 2012; Sanders & Munford, 2017). However, as Lydia expresses with Growth (Figure 3), not participating can be generative. Her image signals the productive possibilities of ensuring people can participate on their own terms. As Buttercup shared: Sometimes people need to be left alone to really determine things for themselves and develop an understanding of what their needs are before being around other folks . . . so like that’s a way of supporting a person, by giving them some space.
Many community members actively involved in peer leadership roles carry multiple burdens, such as working with limited resources while also dealing with personal exhaustion, and the weight of structural barriers. As Chris explained when reviewing photos: “There’s a lot of commonalities . . . talking about burn out and experiencing barriers [or] difficulties in becoming engaged or remaining engaged.”
Sometimes nonparticipation was depicted spatially. Several participants photographed places where they could pause and reflect. For example, one participant at the hospital referenced a bench “away from the building, away from the nurses” where “I just wanna get away.” Participants also told us that the choice to not participate needed to be considered in relationship to loss. People needed time to heal. As Andrew expressed, “darkness is where you can regenerate first. . . . It’s okay to isolate a little bit.” These narratives highlight the importance of viewing nonparticipation structurally, and through the lens of self-determination and agency (for more on nonparticipation, see Switzer, 2020).
Discussion
Taken together, the themes of journey (personal journey, and how it intersects (or not) with an organization’s journey); accessibility and support mechanisms; relationships; advocacy and peer leadership; diversity and difference; grief and loss; and nonparticipation add complexity, depth, and nuance to dominant (and often stale) understandings of community engagement. Although the practice of community engagement is ubiquitous—spanning fields such as mental health (Horn et al., 2014), harm reduction (Tookey et al., 2018), housing (Garcia et al., 2014), and youth studies (Fox et al., 2010)—meanings of engagement seldom move beyond fuzzy rhetoric (Barello et al., 2012; Head, 2007; Hutcheson, 2014; Schulman, 2006).
For example, community engagement is commonly defined as a neutral, technocratic process of working collaboratively with and through groups of people affiliated by geographic proximity, special interest, or similar situations to address issues affecting the wellbeing of those people. It is a powerful vehicle [emphasis added] for bringing about environmental and behavioral changes that will improve the health of the community and its members. (CDC, 1997, p. 9)
However, engagement is not an end (i.e., the community or individual was “engaged”) nor a technocratic means (i.e., “a vehicle”). Benefits of participatory processes are not evenly distributed (Kesby et al., 2007; Switzer, 2020). The subjective understandings and experiences of stakeholders, their intersecting identities and larger structural conditions, will affect the “success” of any community-engaged initiative. When working on a project where people are unified by a singular identity, geography, or experience (e.g., HIV or mental health), practitioners ought to consider the diverse needs and experiences of those participating. Practitioners may also acknowledge who is participating (and who is not), to what ends, and how this relates to larger structural factors that shape discourses of participation and engagement (i.e., neoliberalism, settler colonialism, White supremacy; Dhillon, 2017; Switzer, 2020).
Taken together, the seven themes presented herein offer a framework for catalyzing important conversations about community engagement within HIV organizations in ways that shine a spotlight on the diverse experiences of those participating, and the larger sociopolitical and structural conditions which support (or fail to support) participation. The themes are interrelated. For example, organizations may want to create spaces for community members to reflect on personal journeys, and how these relate to, or diverge from, organizational journeys. This will likely require some of the conditions that participants shared, including an attention to accessibility and support, an acknowledgment of the intersecting differences within a community, and an organizational willingness to listen. Opportunities to not participate must be built into any engagement strategy to allow people space to heal and to consider whose voices are not present.
Our findings are grounded in the diverse experiences of people living with and affected by HIV. However, the importance of relationships, the intersection between personal and organizational journeys, the backdrop of grief and loss, and the bumpy road of navigating difference and power relations, and the decision to not participate are transferrable to many organizational contexts. In our current COVID-19 pandemic, the diverse experiences of communities adversely affected must also shape future policy directives.
Our sample was diverse with respect to age, race, gender identity, drug use experience, Indigeneity, organizational role, disability, and organizational involvement. The critique that the term “community” collapses difference is widely recognized (Jewkes & Murcott, 1998; Van Deventer Iverson & James, 2014). Without accounting for difference, dominant narratives within organizations or movements can be prioritized at the expense of others. Crenshaw’s (1991) foundational work on intersectionality, inspired by dialogue among Black feminist thinkers including those in the Combahee River Collective, is useful here. Crenshaw (1991) cautions, “the struggle over which differences matter and which do not is neither an abstract nor insignificant debate. [. . .] Indeed, these conflicts are about more than difference; they raise critical issues of power” (p. 1265). Scholars have examined how stigma and systems of oppression can marginalize the voices of some within HIV organizations and movements such as Black and Indigenous communities, those who are criminalized and people who use drugs (Gossett, 2014; Strike et al., 2014; Wilson et al., 2016). As a heuristic, provided it is discussed with attention to structural power, the lens of intersectionality can provide “new angles of vision on many topics” (P. H. Collins, 2019, p. 37) such as engagement.
One etymology of engagement is a meeting or commitment. A scheduled commitment requires “showing up.” As P. H. Collins (2019) describes, when speaking to intersectionality, “The places where people cross paths are often meeting places, spaces where different kinds of people engage one another” (emphasis added, p. 27). To allude to an earlier quote by a participant (Nye), although community engagement can introduce conflict, it can also invite a different “view” or “angle” on an issue. Table 1 shares potential questions, inspired by our findings, to catalyze organizational conversations on community engagement. Organizational contexts will always influence how community engagement is understood (Bess et al., 2011; Switzer et al., 2020). A spotlight on the nuances of community engagement and the diverse experiences of stakeholders is key to surfacing differential understandings and operational plans.
Our study has several limitations. First, photovoice is an intensive method that might favor involvement from individuals who are more comfortable with “active” forms of participation. We solicited input from those who had already accepted the invitation to participate. A study to explicitly involve those who were reluctant to, or not able to, participate would require a different design (Switzer et al., 2019). It would likely yield different results. Nonetheless, many participants were inexperienced with participatory research. Although not studied explicitly, it is our perception that the presence, sustained relationships, and expertise of community members on our research team encouraged many to participate who might otherwise be unwilling, or mistrustful of researchers. Second, our sample size was small and situated in an urban center with concentrated HIV programs. Last, our study focused on HIV organizations with a programming or service delivery mandate. We did not explore the experience of those involved in advocacy organizations.
Nevertheless, our findings still have relevance. This is the first North American study exploring how stakeholders understand engagement within and across the HIV sector. While research has explored opportunities and tensions, or facilitators and barriers of the greater involvement of those living with HIV in AIDS Service Organizations and research (Cain et al., 2014; Carter et al., 2015; Flicker, 2008; Travers et al., 2008), a cross-sector view remains absent (E. Collins et al., 2007). Our themes cut across three organizational sites (a hospital, an AIDS Service organization, and a HIV prevention program in a community health center), which not only implies generalizability to the broader sector but also points to their potential application in non-HIV settings (i.e., hospitals, community health centers). While our seven themes apply directly to the HIV sector, they are relevant to many organizational contexts that could benefit from more nuanced conversations about the inherent complexities, power dynamics, and nuances of engaging communities in organizational decision making and peer-led programming. Taken together, they also prompt a different kind of discussion about community engagement. They refocus discourses on community engagement away from individualistic or bio-medical conceptions (i.e., engagement as a fixed state) toward relational, organizational, and structural considerations.
Conclusion
We believe that HIV community–based organizations cannot exist without the insight, passion, and care of people living with and affected by HIV at the forefront. Here, we reflected on how different stakeholders at three sites subjectively understood and experienced engagement. Our findings elucidated seven key themes that have applicability for discussing community engagement in HIV organizations, and beyond. Taken together, they provide a framework for contemplating how to meaningfully, equitably, and sustainably realize community engagement within their organizations. This is not to suggest that community engagement is an “end” an organization might arrive at. Rather, it is a process that requires ongoing dialogue, reflection, creativity, and commitment. Centering the needs, voices, and expertise of affected communities should never be an afterthought; if its aims are fully realized, it has the potential to be transformative—for individuals, organizations, and the HIV sector (and beyond).
Footnotes
Acknowledgements
We extend deep gratitude to the participants of the Picturing Participation project. We light a candle for those who are no longer with us. We extend our gratitude to research team members, research assistants, and organizational partners and affiliated staff at Empower (Parkdale Queen West Community Health Centre), Casey House, and Toronto People with AIDS Foundation.
Declaration of Conflicting Interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: Funding for this project was provided by Canadian Foundation for AIDS Research (#28-515), York University, and REACH 2.0 CIHR CBR collaborative.
