Abstract
The quality of the Journal of Service Research is dependent on the tireless work of its dedicated reviewers and especially on the panel of experts that make up the JSR Editorial Review Board. The journal has benefited tremendously from the Editorial Board’s selfless hard work and high-quality reviews; the Journal’s 2013 reviewing statistics show an average turnaround time to authors of new submissions to be only 48 days, made possible by an average review time of 26 days across JSR reviewers. Out of all reviewers, JSR annually recognizes one reviewer who has 1) provided reviews of exceptional quality, 2) quicker review times than average, and 3) more reviews completed than average. The award is presented at the AMA Frontiers in Services Conference. The editor, Dr. Mary Jo Bitner, is pleased to announce the recipient of the JSR Best Reviewer Award for 2013:
2013 Winner
Previous Winners