Abstract
The editor gratefully acknowledges the invaluable service rendered by a dedicated group of ad hoc reviewers during the past year. The following individuals worked with the Editorial Review Board and Editor, Dr. Michael K. Brady, in evaluating manuscripts for Journal of Service Research between January 1, 2017, and December 31, 2017.
Kotaiba Aal
Karlstad University
Frank Adams
Mississippi State University
James Agarwal
University of Calgary
Melissa Akaka
University of Denver
Arne Albrecht
Friedrich Schiller University of Jena
Johan Alvehus
Lund University
Daniel Bachrach
University of Alabama
Stacey Menzel Baker
Creighton University
Dursun Balkan
National Productivity Center of Turkey
Joan Ball
St. John’s University
Madhumita Banerjee
American University of Sharjah
Donald Barnes
University of North Carolina, Wilmington
Sundar Bharadwaj
University of Georgia
Carol Bienstock
Radford University
Tammo Bijmolt
University of Groningen
Nicola Bilstein
Catholic University of Eichstaett-Ingolstadt
Markus Blut
University of Dortmund
Dora Block
Auburn University
Willy Bolander
Florida State University
Lisa Bolton
Pennsylvania State University
Roger Bougie
Tilburg University
Liliana Bove
The University of Melbourne
Graham Bradley
Griffith University
Michael Breazeale
University of Nebraska Omaha
Eileen Bridges
Kent State University
Jamie Burton
Alliance Manchester Business School
HaeEun Helen Chun
Cornell University
Carla Cipolla
UFRJ - Universidade do Brasil
Robert Ciuchita
Maastricht University, School of Business and Economics
Michael Clement
University of Hamburg
Filipe Coelho
Universidade de Coimbra
Catherine Cole
University of Iowa
Joel Collier
Mississippi State University
Jodie Conduit
University of Adelaide
Bruce Cooil
Vanderbilt University
Hervé Corvellec
Lund University
Arne De Keyser
EDHEC Business School
George Deitz
University of Memphis
Marnik Dekimpe
Tilburg University
Cécile Delcourt
University of Liege
David Ding
Rutgers Business School
Michael Dixon
Naval Postgraduate School
Michael Dorsch
Clemson University
Jeff Dotson
Brigham Young University
Stefan Dyck
University of Hagen
Per Echeverri
Karlstad University
Amber Epp
University of Wisconsin - Madison
Valerie Folkes
University of Southern California
Judith Anne Folse
Louisiana State University
Jodi Forlizzi
Carnegie Mellon University
Bram Foubert
Maastricht University, School of Business and Economics
Gavin Fox
Washington & Lee University
Scott Friend
Miami University
Tao (Tony) Gao
University of Massachusetts Lowell
Katja Gelbrich
Catholic University Eichstätt-Ingolstadt
Sonja Gensler
University of Muenster
Anna Girard
Ludwig Maximilian University of Munich
Taeshik Gong
Hanyang University
Alicia Grandey
Pennsylvania State University
Merlyn Griffiths
University of North Carolina, Greensboro
Christian Grönroos
Hanken School of Economics
Tom Gruen
University of New Hampshire
Lin Guo
University of New Hampshire
Rebecca Hamilton
Georgetown University
Maik Hammerschmidt
University of Goettinge
Lydia Hanks
Florida State University
Richard Hanna
Babson College
Eric Harris
Pittsburg State University
Mary Harrison
Birmingham-Southern College
Nicole Hartley
The University of Queensland
Till Haumann
Ruhr-University of Bochum
Kelly Haws
Vanderbilt University
Sven Heidenreich
Universitat des Saarlandes
Kristina Heinonen
Hanken School of Economics
Magnus Hellström
Abo Akademi University
Sally Hibbert
University of Nottingham
Ronald Hill
Villanova University
Linda Hollebeek
University of Auckland
Christian Homburg
University of Mannheim
Rabin Jana
Indian Institute of Management Raipur
Ramkumar Janakiraman
Texas A&M University
Christina Jerger
Catholic University of Eichstaett-Ingolstadt
Jian Jin
Hebei University
Jeffrey Joireman
Washington State University
Velitchka Kaltcheva
Loyola Marymount University
Treasa Kearney
University of Liverpool
Seyed Mohammad Sadegh Khaksar
La Trobe University
Daekwan Kim
Florida State University
Dohoon Kim
Kyung Hee University
Daniel Kindstrom
Linköping University
Michael Kleinaltenkamp
Freie Universität Berlin
Daniel Korschun
Drexel University
Tobias Kraemer
University of Koblenz-Landau
Monika Kukar-Kinney
University of Richmond
Cristiana Lages
University of Reading, Henley Business School
Son Lam
University of Georgia
Christine Larbig
Hochschule Luzern Wirtschaft - University of Applied Science Lucerne
Ruby Lee
Florida State University
Marijke Leliveld
University of Groningen
Sara Leroi-Werelds
Hasselt University
Line Lervik-Olsen
BI Norwegian Business School
Annouk Lievens
University of Antwerp
Yuping Liu
Old Dominion University
Christian Lystbaek
Aarhus University
Vincent Magnini
Virginia Tech
Dominik Mahr
Maastricht University, School of Business and Economics
Kelley Main
University of Manitoba
Edward Malthouse
Northwestern University
Marlys Mason
Oklahoma State University
Horace Melton
Illinois State University
Sven Mikolon
Imperial College Business School
Debanjan Mitra
University of Florida
Felicia Morgan
University of West Florida
Jill Mosteller
University of Tampa
Duane Nagel
Wichita State University
Charles Noble
University of Tennessee
Breffni Noone
Pennsylvania State University
William Northington
Saint Bonaventure University
Genevieve O’Connor
Fordham University
Gaby Odekerken
Maastricht University
Jessica Ogilvie
Ohio University
Janet Parish
Texas A&M University
Michael Paul
University of Augsburg
Paulo Peres
Andrew Petersen
Pennsylvania State University
Gabriele Pizzi
University of Bologna
Carolin Plewa
The University of Adelaide
Kathrynn Pounders
University of Texas at Austin
Harrison Pugh
Florida State University
Anat Rafaeli
Technion – Israel Institute of Technology
Saisudha Rajagopal
National University of Singapore
Edward Ramirez
University of Texas at El Paso
Chatura Ranaweera
Wilfrid Laurier University
Steven Rayburn
Texas State University
Hans Risselada
University of Groningen
Holger Roschk
Alpen-Adria-Universitat Klagenfurt
Gaia Rubera
Bocconi University
Robert Rusek
University of Girona
Julie Ruth
Rutgers University
Alberto Sa Vinhas
Washington State University
Linda Salisbury
Boston College
Scott Sampson
Brigham Young University
Daniela Sangiorgi
Politecnico di Milan
Cinthia Satornino
University of Connecticut
Tobias Schaefers
TU Dortmund University
Jeroen Schepers
Eindhoven University of Technology
Tobias Schlager
University of Lausanne
F. Javier Sese
University of Zaragoza
Judy Siguaw
East Carolina University
Jaakko Siltaloppi
Aalto University
K. Sivakumar
Lehigh University
Bernd Skiera Goethe
University Frankfurt
Hannah Snyder
Linköpin University
Geoffrey Soutar
University of Western Australia
Jelena Spanjol
University of Illinois at Chicago
David Sprott
Washington State University
Lena Steinhoff
University of Paderborn
Chris Storey
University of Sussex
Tore Strandvik
Hanken School of Economics
Yuliya Strizhakova
Rutgers University
Jiraporn Surachartkumtonkun
Griffith University
Scott Swain
Clemson University
Leona Tam
University of Wollongong
Chuanyi Tang
Old Dominion University
LaDonna Thornton
Auburn University
Yelena Tsarenko
Monash University
Nita Umashankar
Georgia State University
Gerrit van Bruggen
Rotterdam School of Management, Erasmus University
Danielle van Jaarsveld
University of British Columbia
Allard van Riel
Institute for Management Research, Radboud University
Peeter Verlegh
Vrije Universiteit Amsterdam
Katrien Verleye
University of Gent
Liana Victorino
University of Victoria
Katarina von Koskull
University of Vaasa
Andrew von Nordenflycht
Simon Fraser University
Kirk Wakefield
Baylor University
Gianfranco Walsh
University of Jena
Erik Wästlund
Karlstad University
Bert Weijters
Ghent University
Katarina Wetter-Edman
Konstfack University College of Arts Crafts and Design
Jan Wieseke
Ruhr-University of Bochum
Kelly Wilder
Meredith College
Heidi Winklhofer
University of Nottingham
Kristina Wittkowski
Aalto University
Jeremy Wolter
Auburn University
Nancy Wong
University of Wisconsin
Lan Xia
Bentley University
Rachel W. Y. Yee
Hong Kong Polytechnic University
Chi Kin (Bennett) Yim
University of Hong Kong
Ting Yu
University of Technology, Sydney