Nonmanagement employee turnover has long been a major concern to acade
micians and business professionals. The general purpose of this study is to develop
a more complete understanding of the employee turnover process for full-time and
part-time employees by identifying job satisfaction determinants. The identification
of specific job satisfaction determinants can be used to develop organizational
strategies to control restaurant employee turnover and increase employee retention
rates.
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2.
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3.
Eberhardt, B.J., & Shani, A.B. (1984). The effects of full-time versus part-time employment status on attitudes toward specific organizational characteristics and overall job satisfaction. Academy of Management Journal, 27(4), 893-900.
4.
Employee turnover: Measurement and control, (1987, April). Compensation and Benefits Review, pp. 64-69.
5.
Fernsten, J.A., & Brenner, O.C. (1987). Coping with turnover: A strategic approach. Hospitality Education and Research Journal, 11(2), 85-94.
6.
Mobley, W.H., Griffeth, R.W., & Meglino, B.M. (1979). Review and conceptual analysis of the employee turnover process. Psychological Bulletin, 86, 493-522.
7.
Mowday, R.T., Porter, L.W., & Steers, R.M. (1982). Employee-organization linkages: The Psychology of commitment: absenteeism and turnover. San Francisco : Academic Press.
8.
Small-sample techniques (Nea research bulletin) (1960). Washington, DC: NEA Research Division.
9.
Smith, P.C., Kendall, L.M., & Hulin, C.L. (1969). The measurement of satisfaction in work and retirement . Chicago: Rand McNally.
10.
Wasmuth, W.J., & Davis, S.W. (1983). Managing employee turnover. The Cornell Hotel & Restaurant Administration Quarterly,23, 15-22.
