Abstract
We conducted a feasibility study of a web-based intervention, which provided personalized cardiovascular disease (CVD) risk information, behavioural risk reduction strategies and educational resources. Participants were block-randomized to the 3-month intervention (n = 47) or to usual care (n = 49). Participants in the intervention group were presented with their CVD risk based on the Framingham risk score, and in three subsequent online encounters could select two behavioural/lifestyle modules, giving them an opportunity to complete six modules over the course of the study. Because it was self-guided, participants had differing levels of engagement with intervention materials. Most intervention group participants (77%, n = 36) completed all modules. After 3 months there were no significant differences between the intervention and usual care groups for systolic blood pressure, body-mass index, CVD risk, smoking cessation or medication non-adherence. The study suggests that modest clinical improvements can be achieved by interventions that are entirely web-administered. However, web-based interventions do not replace the need for human interaction to communicate CVD risk and assist with decision-making.
Introduction
Cardiovascular disease (CVD) is the leading cause of death in the US. 1 Despite widely recommended lifestyle goals and the availability of effective treatment, many people who have developed or are at risk of CVD, fail to meet treatment goals.2,3 A person’s perceived risk of stroke or heart attack is an important factor in their adherence to CVD risk reduction guidelines.4,5 However, people often underestimate their CVD susceptibility.2,6,7
According to the Health Belief Model, 8 a person’s beliefs about their disease risk increases the likelihood of behaviour change. Providing tailored CVD risk information may cause patients to initiate and maintain behaviour change, thus improving risk reduction. Furthermore, by providing CVD risk information online, users can access information at their convenience. 9 If proven effective, an Internet-delivered intervention could be scaled up for broad dissemination.
We have conducted a feasibility study of a web-based intervention, which provided personalized CVD risk information, behavioural risk reduction strategies and educational resources.
Methods
Participants were identified through an electronic medical record query. The inclusion criteria were: (1) affiliated primary care clinic patient for at least one year with one or more visits in the previous year; (2) diagnosed with CVD or a CVD-risk equivalent, e.g. diabetes; (3) having at least one modifiable outcome, e.g. hypertension or actively smoking. Patients were excluded if they: (1) had metastatic cancer, dementia, psychosis or end-stage renal disease; (2) lacked Internet access; (3) received nursing services; (4) were unable to read English; (5) were participating in another CVD study or a household member was a participant; (6) received or were a candidate for a heart transplant; (7) were hospitalized for cardiac-related illnesses in the previous three months; (8) or their arm circumference exceeded 50 cm. Potential participants were sent a recruitment letter approximately two weeks before a primary care clinic visit. A research staff member contacted them via telephone and arranged to meet in person and explain the study.
Randomization
After providing consent, participants were block-randomized to the 3-month intervention or to usual care. Randomization assignments were placed in sealed, consecutively numbered envelopes. The staff involved in the randomization were blinded to the block size.
Study design
There was one face-to-face meeting during the study period to obtain consent and provide the initial educational information. CVD risk and treatment adherence outcomes were assessed face-to-face at baseline and after 3-months.10–18 The study was approved by the appropriate ethics committee.
Intervention group
At baseline, participants in the intervention group were presented with their CVD risk based on the Framingham risk score. 19 All other interactions were conducted electronically.
In the first online encounter, participants used a web-based Framingham risk calculator. They adjusted their own risk scores and indicated areas they were willing to modify. For example, participants could indicate their readiness to change one aspect of their CVD risk (e.g. smoking cessation), but could remain tentative about altering another (e.g. exercise). Tailored educational information was provided based on participants’ readiness to change. For example, if participants were ready to make dietary changes, they were given literature about balancing caloric expenditure and using the glycaemic index to identify healthy food choices and control hunger. This educational material was provided electronically in PDF format and included information about diet (e.g. glycaemic index); physical activity (e.g. moving more) and smoking (e.g. education and no-smoking reminders).
Subsequent follow-up encounters were not scheduled. Patients were able to login at their own convenience. However, patients were sent an email message each month to remind them to login to complete the encounter. If a patient failed to login one week after the initial reminder, then a follow-up email message was sent to the patient. The follow-up message informed the patient that they had two weeks to complete the online encounter and that only seven days remained.
Intervention content. Participants selected two modules each month.
Baseline characteristics. Unless otherwise noted, values shown are number (%).
[a] Inadequate income was defined as a participant reporting: (1) difficulty paying bills no matter what was done; or (2) having money to pay the bills only because they cut back on things
Control group
Participants in the usual care group received general, printed educational CVD information and additional information at their providers’ discretion. If requested, participants were given intervention materials at the study’s conclusion. All material provided was at a sixth grade reading level.
Measures
We compared predicted mean differences in clinical outcomes between the intervention group and the usual care group after three months. The outcomes were the 10-year CVD risk Framingham score, body mass index (BMI), smoking status, systolic blood pressure (SBP) and self-reported medication adherence.
Sociodemographic factors were assessed at baseline. Health literacy was evaluated using the Rapid Estimate of Adult Literacy in Medicine (REALM) test.22,23 Physical activity was measured according to adherence with recommendations for both moderate and vigorous activity. 24 Medication adherence was evaluated using the four-item Morisky self-report scale.25,26
Statistical analyses
We analysed sociodemographic variables using descriptive statistics. We used mixed linear models to test between-group differences in predicted means at 3-months. For continuous outcomes we used general linear mixed models and for categorical variables we used generalized estimating equations. Because of baseline differences in participant characteristics, models were constrained to make the groups similar for analysis. Unconstrained models were initially run for each measure and the mean baseline measure was compared between the intervention and control groups. When non-significant, the models were then constrained to make both groups equal at baseline (i.e. they had the same intercept). We calculated effect sizes using the Cox index (binary variables) and Cohen’s d (continuous variables).27,28 We established thresholds for clinically important effect sizes of moderate (0.50–0.79) and large (>0.79). We conducted a sensitivity analysis comparing patients in the two groups who completed all three monthly encounters.
Analyses were conducted using a standard package (SAS version 9.2, SAS Institute Inc., Cary, NC, USA). The analysis was based on intention to treat and included all intervention-group participants.
Results
There were 96 participants, of whom 47 were randomized to the intervention and 49 to usual care (Table 2). The mean age was 63 years. Most participants were obese, identified as White (65%), female (67%), partnered (63%) and had completed a high school education (94%). Fewer than half (46%) reported medication non-adherence. Approximately one-third (29%) had diabetes and most had a diagnosis of hyperlipidaemia (78%) or hypertension (85%). At baseline, approximately 17% of participants were current smokers.
Because it was self-guided, participants had differing levels of engagement with intervention materials. Most intervention group participants (77%, n = 36) completed all modules. Some participants completed only one (11%, n = 5) or two (4%, n = 2) modules. However, 9% (n = 4) failed to log into the web system even once. In the sensitivity analyses, no significant differences in clinical outcomes were identified between participants in the intervention group who completed three modules versus those in the usual care group.
Predicted outcomes at baseline and at 3 months.
[a] average of three blood pressure values
Discussion
The intervention was completely self-guided and did not involve social support from friends, family or online social media, or include human interaction. While a web-based forum is convenient for patients, it may be less effective without the guidance and accountability from clinician interaction. The minor clinical improvements observed in the study might have been greater if there had been interaction with a clinician. In the comments made after the study, participants expressed a desire for contact with someone associated with the intervention about CVD.
The success of e-health and web-based interventions varies and there have been few formal evaluations which have elucidated the reasons why some interventions are more effective than others.29,30 Evidence suggests that web-administered interventions are more effective than usual care alone, but that multi-component interventions involving both web- and non-web-based approaches are superior. 29 It has been suggested that human interaction facilitates patient engagement and can overcome attrition. 31
In order to develop successful e-health interventions, Morrison and colleagues suggested that four interactive design feature must be considered. These were social context and support, contact with the intervention, tailoring and self-management. 30 Our study did not evaluate the participants’ perception of the intervention’s design.
Web-based interventions appear most effective for people who are already motivated for the targeted behaviour. 29 Our objective was to convey CVD risk information to a population who may not have identified CVD as a personal risk. Lessons learned from this study may therefore be useful to future web-administered projects involving either self-guided or clinician-driven modules.
Modified intervention materials based on the present project are under development in several health care systems. A nurse-administered version of the risk information and self-management intervention is being implemented in a pilot study in the UK. A version of the program is being used in North Carolina Medicaid populations. Implementation of the program in three Veterans Affairs Medical Centers is being considered. The inclusion of human interaction, in addition to web-administered education, is expected to motivate participants to engage in self-management.
The present study suggests that modest clinical improvements can be achieved by interventions that are entirely web-administered. However to affect meaningful behavioural change, future studies should include interaction with a pharmacist or other clinician, perhaps by online messaging, email reminders or motivational messages, to communicate CVD risk factors and facilitate informed decision-making. Web-based interventions do not replace the need for human interaction to communicate CVD risk and assist with decision-making.
Footnotes
Acknowledgements
The study was conducted with financial support from the Informed Medical Decisions Foundation (formerly known as the Foundation for Informed Medical Decision Making), grant number 0170-1.
