Below listed errors have been noticed in the line lengths and accordingly the line numbers in extract of the above mentioned article. Please see below for the correct extracts.
Publisher apologises for the errors listed below.
1) Extract 3 should read:
Extract 3 – MP01.Phone-13KK_08: 107-116
1 C: Now there w- whil- whilst you’re on there, There wa-
2 there was something that my wife has- has actually
3 mentioned the other day, (0.6) She spoke to you before
4 about (0.8) getting Roger another place perhaps,
5 CW: .hhh Uh- well yes. But the- u:m, I mean:, (.) D- oo- I can
6 approach the: council about that most definitely if you’d
7 like me to, .hh[h the- the-]
8 C: [Well be]fore you have actua(h)lly(h)eeh,
9 (0.4)
10 CW: I- I may have done in the passt,=f[orgi]ve me,
In the text following Extract 3, the phrase “Note that it is CW’s belief that the offer has not already been made – which is corrected by C at Lines 8–9” should read “Note that is CW’s belief that the offer has not already been made – which is corrected by C at Line 8”.
2) Extract 7
In the text following Extract 7, the phrase “Curl argues that Nancy’s repair from ‘dih you wanna me tih’ to ‘c’n I getchu somethin:g’ (Lines 12–15)” should read “Curl argues that Nancy’s repair from ‘dih you wanna me tih’ to ‘c’n I getchu somethin:g’ (Lines 12–16)”.
3) Extract 9
In the text following Extract 9, the phrase “and the phrase ‘sorts of problems/things’ (such as in Lines 10 and 16)” should read “and the phrase ‘sorts of problems/things’ (such as in Lines 10-11 and 16)”.
4) Extract 10
In the text following Extract 10, the phrase “As such, it does not make relevant a response from C and, indeed, none is forthcoming (Line 16)” should read “As such, it does not make relevant a response from C and, indeed, none is forthcoming (Line 15)”.
5) Extract 11 should read:
Extract 11 – MP01.Phone-13KZ2_02: 5-16
1 C: =[It’s] Mrs. Gray’s daily cal[l:.]
2 CW: [O h]: hi Mrs. Gra[y, I erhh]
3 C: [↑‘s a bit]
4 different from the last time when I rang,=>this is really< good
5 ne[ws.
6 CW: [.hh ↑OH: >brilliant oh he< will be sad cause he’s not here:,
7 hh(h)e(h)e
8 C: [↑AOH:: what a shame:]
9 CW: [.hhh He’s on a train]ing course in London:, but I’ll take a
10 message for [him:,]
11 C: [All r]ight. Will you Tell ’im I’ve just had a letter
12 this mor::ning,
6) Extract 13 should read:
Extract 13 – MP01.Phone-13LB_06: 28-66
1 C: Hi:, you’al’right?=
2 CW: =Yes not too bad.=n’you,
3 C: Yes fine thank you, .hh um: s’j’s wondering if you’d heard
4 anything cause you’d- uh::m I think you spoke to my husband you
5 said (.) hopefully to be able to tell ’im something within ten
6 da:y[s.
7 CW: [Ee:yeahs le’s [just have-
8 C: [pas’ that nowhh Heh
9 CW: R::ight, Okay. le’s just have a l:oo:k UH::m .hhHH alright lemme
10 jus’ s:ee when I sent it o:ff:, te te te te Tehhh((singing)) on’
11 one secon::d (.) .hhh I don’t think I have is the short answer
12 to that,
13 C: Mhmm
14 (1.3)
15 CW: uhhum: but let me just checkhh (2.1) .hhhH erm:::righthh
16 °ri::ght so that was sent on the eighteenth° hh an::d t- ten
17 working days .hHHHHH OKAY no I-I’ve not hh’u:m: so um what I’ll-
18 what I can do: is I’ll- I’ll chase ‘em up again an’:: just to
19 see if I can get a date for you,
20 C: Oh all right [ okay °°( )°°]
21 CW: [Erm: So sorry] I’ve not- (.)
22 C: [No tha- ]
23 CW: [Not um::]
24 (.)
25 C: fi:ne (er wh-) say we’ been ’aving the problem with ’em all the-
26 all the way along at [least it’s bin]=
27 CW: [ih’ y:ea h :: ]
28 C: =about sixty two: weeks now so, .hhh=
29 CW: =so: (.) ih’yeah [well they- they’re just in]CREdibly=
30 C: [ah hh:: hh hhhh hih]
31 CW: =busy but I- I will: le- you need a date so I’ll um:: I’ll um::
32 get them tuh .hh tuh find one for you and- and hope>f’lly get
33 th’m< (.) >to come back to you with a< (.) proper answer
34 C: O:kay well that’s lovely
And the text following Extract 13 should read, in order to have the correct Line Number references:
“On Lines 17-19, the caseworker (CW2) goes through several self-repairs to arrive at an announcement offer, “I’ll chase ’em up again”. The self-repairs demonstrate that while CW2 considered phrasing the offer using a ‘what I can do’ (as well as a separate ‘I will’ statement), he chose ‘I will’ as the optimal formulation in this context (and it is repeated in “I’ll um:: get them tuh .hh tuh find one for you” on Lines 31-32).”
7) Extract 15 should read:
Extract 15: MP01.Phone-14AE_01: 215-226
1 C: An’ I mean he might’ve BIT me on the no:se,
2 CW: Ye:s, ye:s,
3 C: So I- e- they just not- they just don’t Care:.
4 CW: .hh[H Right, ]
5 C: [Cause Nobo]dy Ca:res.
6 (0.3)
7 CW: O:kay. Well, .hh I- I wo- I would HOpefully (.) Disagree with
8 that. Ay- I (.) do think that I’m talking to do ca:re, .hhh u:m
9 but it is just taking them a bit of time to get it sorted.=But-
10 .hh LEt Me Do chase them again. That’s absolutely fine to do that,
11 S’no problem at all:,=As I- as I say I thought it was resol:ved,
12 .hh[hH
13 C: [No no.
8) Extract 16 should read:
Extract 16 - MP01.Phone-14AJ_01: 135-176
1 CW: But- I will also raise it again with the council on your beha:lf,
2 .hh but I KNOw they’re actually dealing with it, It’s just a case
3 of me telling them look Mr. Humber’s been on the phone again:,
4 (0.9)
5 C: Yeah. (0.2) That ol: man:’s still: pest[’ring me
6 CW: [↑kHaha>hahah<ha:h.
7 .hh[y- that’s a ]llow:ed, (.) .hh [That’s al↑low:↓ed.] .hh[h
8 C: [Hehhehhooh ] [( )] [I’m s-
9 I’m: seventy eight years of ↑Ag[e.
10 CW: [↑↑Are you:, >Well< ↑All
11 ↑ri:[ght ↑gosh.]
12 C: [(Yeah an’)] An’ I need I: Nee:d .hhh uh- protection.
13 CW: Ye:s. uh- Quite ri:ght.=
14 C: =An’ I pay: ↓hundred and ↑thirty six pound a month,
15 CW: [Yeah, ]
16 C: [for my] rates, (0.3) An’ I: .hhh [have ]n’t (.) gone to the-
17 CW: [( )]
18 (0.3)
19 C: sstep that I considered, (1.0) <I considered writing> to ’im an’
20 saying “<until you do that> to put it ri:ght, (0.5) I’m not going
21 to pay me ra:tes.
22 CW: Yea-uh-well:: .hhh uh:m: [I wouldn’t necessarily ad]vise
23 C: [I know::: (° °)]
24 CW: that,=I un- you un:- must understan:d, [but]=
25 C: [( )]
26 CW: =Uh:m .hh But let me get back onto it again.=because, I know
27 they’re in the process of working on it,=I know they are:.=Because
28 .hhh I raise it practically every month at the housing meeting
29 with ~them:, .hh[H ]=
30 C: [Aoh↓]
31 CW: =So: it’s not that they’re Not doing thing::s Erm it’s just
32 unfortunate[ly it takes ti:me. ]
33 C: [it’s just that (.) they’re u]nsuccessful.
34 CW: .hhH Well, #ah-ee::iuh I# wouldn’t say unsuccessful ye:t.
35 (0.3)
36 C: Mm.
In the text following Extract 16, the phrase “and although he considered not paying his rates in protest (Lines 14–21)” should read “and although he considered not paying his rates in protest (Lines 16-21)”.
Also, the phrase “Here, C displays resistance by not responding to the offer (Line 5), by continuing to provide arguments for needing assistance despite having been made an offer (Lines 8–9, 11–12, 14–21, and 33), by negatively assessing the work so far (Line 24), and by otherwise only giving minimal acknowledgements that something has been said (e.g. Line 36)” should read “Here, C displays resistance by not responding to the offer (Line 5), by continuing to provide arguments for needing assistance despite having been made an offer (Lines 8-9, 12, 14-21, and 35), by negatively assessing the work so far (Line 33), and by otherwise only giving minimal acknowledgements that something has been said (e.g., Line 35)”.
