Abstract
The smart city has become a hegemonic notion of urban governance, transforming and supplanting planning. The first part of this article reviews current critiques of this notion. Scholars present three main arguments against the smart city: that it is incompatible with an informal character of the city, that it subjects the city to corporate power and that it reproduces social and urban inequalities. It is argued that these critiques either misunderstand how power functions in the smart city or fail to address it as a specific modality of entrepreneurial urban governance. The second part advances an alternative critique, contending that the smart city should be understood as an urban embodiment of the society of control (Deleuze). The smart city is embedded in the intellectual framework of second order cybernetics and articulates urban subjectivity in terms of data flows. Planning as a political practice is superseded by an environmental-behavioural control, in which subjectivity is articulated supra-individually (permeating the city with sensing nodes) and infra-individually (making citizens into sensing nodes).
Keywords
In 1990, Gilles Deleuze (1992) recalled that Félix Guattari
imagined a city where one would be able to leave one’s apartment, one’s street, one’s neighbourhood, thanks to one’s (dividual) electronic card that raises a given barrier; but the card could just as easily be rejected on a given day or between certain hours; what counts is not the barrier but the computer that tracks each person’s position … and affects a universal modulation. (p. 7)
At the dawn of the Internet age, when its gurus fantasised about the dematerialisation of space – John Perry Barlow of the Electronic Frontier Foundation, for example, argued that the ‘concepts of property, expression, identity, movement, and context do not apply [in cyberspace; t]hey are all based on matter, and there is no matter here’ (cited in Turner, 2006: 13) – Deleuze imagined cyberspace in terms of its material effects and urbanisation. Today, the dystopian vision recalled by Deleuze has been enthusiastically adopted by urban planners, city managers, corporate gurus and tech-savvy pundits, who celebrate what the philosopher warned against. The days of immaterial cyberspace are long gone; today, it seems, the immediate future lies in rematerialising cybernetics and reurbanising cyberspace. The intellectual and governance model informed by these beliefs is called the smart city (SC).
Similarly to other entrepreneurial urban paradigms (the sustainable city, the creative city), there is hardly an agreement as to what the term actually denotes. The elusiveness is part of its strategic appeal: the SC’s lofty promises can be fluidly adapted by public and private actors to suit their momentary concerns. Behind the lack of specific content there is a flexible orientation towards an immediate future. A multitude of concrete instances of the SC, manifested in urban projects, master plans, policy papers, corporate strategies and municipal imaginaries, are grounded in an eschatological optimism concerning the convergence between urban and IT developments based on intensive rather than extensive growth. The champions of the SC share a conviction that the ubiquitous presence of digital, interactive technologies in urban environments, households and as citizens’ personal devices will optimise patterns of consumption and communication, and assert the centrality of interactive Big Data – as real-time streams and cumulative patterns – in perfecting urban dynamics and governance. 1
The business district Songdo in South Korea, a $35 billion public–private partnership urban development project that profits from the state’s free economic zone policy, boasts a location ‘within a 3½ hour flight to 1/3 of the world’s population’ where automated buildings underpin the city’s sustainable performance and ‘residents, businesses, and visitors are contributing to the growing ecosystem’ (Gale International, 2015). In contrast to the ‘Bilbao model’ of speculative development through iconic architecture, Songdo’s architecture is generic and disposable and contrasts with a carefully articulated central park. Yet, the city is replete with screens and interfaces in control rooms, apartments and streets. The ‘green’ is articulated as an image but primarily as a perpetual process of evermore efficient communication and adjustment. Songdo is ‘a landscape where bandwidth and sustainability are fantasised as organizing life through a proliferation of interfaces to the point of ubiquity’ (Halpern, 2015: 4).
According to the Smart Cities Council (2012), a consortium including Cisco Systems, Songdo’s network infrastructure provider, as well as IBM, AT&T and Microsoft, the ‘smart city gathers data from smart devices and sensors embedded in its roadways, power grids, buildings and other assets … and create[s] valuable information and digitally enhanced services’. For IBM, these datasets ‘give individuals and businesses timely insight into their own water use, raising awareness, locating inefficiencies and decreasing unnecessary demand’ (Dirks and Keeling, 2009: 11), and the lesson to be learned is to move ‘beyond policy-based decisions to reshape cities with insights gained from data’ (cited in Vanolo, 2014: 890). The SC protagonists render the city a synergistic mesh of ceaselessly interacting communication nodes, where the future is staked on the intensification and densification of these interactions.
An objection could be raised here that the SC is foremost an entrepreneurial myth having little to do with how actually existing urbanisation unfolds. While this would be a fair point, I want to suggest that the virtual state of an always deferred potentiality is the SC’s fundamental mode of existence. In this sense, the reality of the SC is not simply what Songdo is – or, for that matter, what Masdar, Kista or any other cities designated as smart are – but relates to its ‘truth-effects’ as a hegemonic epistemic and deontological framework that conditions how urban plans are drawn up, development contracts are awarded, investment flows distributed and everyday life is experienced. Such framework is articulated less as concrete practices constituting ‘smartness’ and more as a nebulous worldview as to how cities (should) function. Because programmatic elusiveness is central to the SC, attempting to define it would be a futile exercise. My concern will be rather to analyse the SC’s epistemological and deontological postulates and scrutinise its political ramifications.
The SC becoming hegemonic has triggered a vigorous scholarly criticism. This article will introduce three main arguments raised by critics – that the SC is not compatible with the unpredictable, informal character of the urban, that it represents corporatisation and entrepreneurialisation of the urban, and that it reproduces social and urban inequalities – and point out their contradictions, limits and insufficiencies. These critiques missed or failed to address theoretically what the second part of the article suggests is a fundamental character of the SC. Here, I formulate an alternative critique, calling attention to the ways in which the SC is grounded in the epistemology of second-order cybernetics and actualises what Deleuze outlined as the society of control. The unsettling ramifications of the SC for urban politics and planning are discussed by the way of conclusion.
Critique 1: the SC versus informality
Saskia Sassen, Richard Sennett and Adam Greenfield claim that the SC is not compatible with informality, which is arguably a defining feature of the urban. Sassen (2011, 2012, 2013) argues that the SC has an anti-urban character and the technologies that drive its development have not been sufficiently urbanised. She appreciates the SC’s initial ‘experimental’ phase but fears that the ‘sensored’ would soon become the ‘censored’, and smart technology would be used to command users rather than engage them in dialogue. What we need instead, according to Sassen, is to urbanise technology and put it at the service of users. The sociologist pushes for ‘horizontalising the vertical’, an urban variant of WikiLeaks, and calls for open-source urbanism, where the city is made from the bottom-up, at a ground level, and from a myriad of little interventions.
Sassen argues that diverse social groups – she used the example of neighbourhoods, children and homeless people – possess embedded local knowledge that is different from and deeper than the centralised knowledge of governments, experts or elites. ‘[C]onnecting all these diverse actors with their specific forms of knowledge to open-access networks, or wikis, that circulate these bits of information’, she urges, ‘might entail a re-making of the urban’ (Sassen, 2013). For the sociologist, incompleteness is an essential trait of the urban: ‘Can we urbanise open-source technology itself, and might the complexity of urban settings help us do so?’ (Sassen, 2012).
Together with Richard Sennett, Sassen argues that while cities are by definition open systems, the SC is a closed system. Sennett (2012) articulates the urban in terms of informality, advocating that ‘technology might aid informal social relations rather than repress informality in the name of coherent control’. Sennett contrasts the closed, linear, static and predictable against the open, evolutionary, non-linear and unpredictable: while the former was the domain of control and domination, the latter would be the one of freedom and informality.
A critique by urbanist Adam Greenfield (2013) is similar. Although he carefully unravels many contradictions of the SC as a corporate-led discourse and shows an empty core beneath pompously inflated narratives, his foremost concern is its apparently ‘modernist’ subjection of urban life to a top-down Plan. Greenfield interprets the SC as a return to the tabula rasa urbanism of Plan Voisin or Brasilia, which he dismisses from a formulaic humanist, anti-modernist position. Forgoing whether such critique is legitimate or not, Greenfield’s point, as well as those of Sassen and Sennett, misses the constitutive function of openness, non-linearity and bottom-up structure found in the SC.
Control
Sassen’s opposition between the vertical and the horizontal, Sennett’s contrast between control and freedom and the respective association of these pairs with closed and open urban systems are indebted to a now classic argument of Jane Jacobs, who argued that cities are problems of organised complexity and cannot be master planned from above. Where her arch-enemy Robert Moses stood for a top-down planning, Jacobs advocated eyes of the street. Greenfield explicitly embraces Jacobs in his proposal for an alternative SC.
Numerous critics have shown that the dichotomy portrayed by Jacobs is simplistic, obscuring how ostensibly spontaneous street life is orchestrated through the operations of speculative capital and real estate markets. 2 It is surprising that this half century old dichotomy is still reproduced by critically minded urban scholars today, given that the commodification of informality driven by entrepreneurial urban policies of creativity, culture and innovations has since intensified to painfully obvious levels. 3 This is not to say that the power of disciplinary mechanisms is no longer relevant, but that it is naive to romanticise informality while ignoring new forms of horizontal control.
The outdated argument has to do with what is meant by control. Because Sassen, Sennett and Greenfield fail to divorce the meaning of control from its disciplinary, hierarchical connotations, they remain insensitive to workings of power in ostensibly spontaneous situations, horizontal relations and informal networks. 4 As it will be argued below, the SC is an urban instantiation of cybernetic thinking and, in particular, the second-order cybernetics developed during the 1970s. This intellectual and organisational paradigm was a genealogical milestone of non-hierarchical control. Deleuze’s concept of the society of control drew attention to a regime of political governance grounded in cybernetic control. Unlike more fashionable readings of Deleuze (and Guattari), which elaborated the notions of nomads, swarms and deterritorialisations in celebratory registers, this concept has been rarely addressed within urban studies, planning theory and associated fields of study, where disciplinary understanding of control predominates. 5
Complexity
Pioneers of cybernetic governance rarely hesitate to mobilise the notion of complexity. In policy and applied research, the insistence that ‘the world becomes increasingly complex’ (West, 2013) is regularly coupled with a programme for urgent response. However, we rarely learn what exactly it is about the world that is becoming more complex. 6 While complexity is a function of the epistemic choice of properties that define systems, this choice is inherent to cybernetic view of systems as essentially unknowable black boxes. From this comes ambiguity as to whether complexity is an ontological or epistemological concept. 7
Sassen’s contrast of cities’ complexity to the ostensibly non-complex concept of the urban as promulgated by the SC – as well as Sennett’s and Greenfield’s espousal of Jacobs contra the SC – is therefore entirely misplaced. 8 Not only is the notion of complexity at the heart of the SC, but it functions as a way of legitimising democratically unaccountable modes of governance, grounded less in explanatory accounts of causes and consequences and more in modelling and stochastic methods.
Urban physics, as Brendan Gleeson (2013) characterises such a worldview, renders the city an assemblage of ubiquitous data flows generated by humans and non-humans. For Michael Batty, the chair of the Bartlett’s Centre for Advanced Spatial Analysis, Big Data would beget a new theory. Modernist planning was ‘predicated on radical and massive change to city form and structure through instruments such as new towns … and public housing schemes … [and] the routine and short term were subsumed in the much longer term’ according to the Bartlett-based planner, ‘[but] new data and big data are changing all of this’ (Batty, 2012: 193). Batty (2013) cites approvingly Geoffrey West’s (2013) call that ‘big data needs a big theory to go with it’. West, a theoretical physicist based at the Santa Fe Institute, pleads for a ‘unified theory of urban living’ (cited in Gleeson, 2013: 1839) based on universal laws of complexity and argues that such theory was but ‘Jacobs with the math’ (cited in Mehaffy, 2014).
Knowledge
Sassen’s, Sennett’s and Greenfield’s apparently critical arguments for complexity and against the SC only actualised the epistemology and worldview of the SC itself. Their defence of complexity was also a variation on a well-known argument by Friedrich Hayek (1945, 1973). Socialist planning was doomed to fail, the economist argued, because the centralised knowledge of the state was inherently incomplete and inferior to free market competition, predicated on a multitude of decentralised knowledge from individual producers and consumers. Society can be known only as a flux of complexity reflected through pricing mechanism, which regulates societal self-organisation at the same time.
While Hayek construed the link between knowledge and politics via the mechanism of pricing, advocates of Wikipedia politics took up his arguments literally and complemented them with a cybernetic ideal of networked governance. The above critiques entirely miss these conundrums. In a revealing remark made in passing by Sassen (2011) that ‘a thousand individual decisions created a possibility for viable farmers markets’, the question of how this viability generated its own contradictions – that farmers markets themselves produce new symbolic and economic inequalities is only one of them – is ignored.
I do not claim that knowledge centralisation no longer poses an intricate challenge to democratic politics. But this fact should not blind us to novel forms of power relations and cybernetic control enacted through decentralised knowledge. Sassen, Sennett and Greenfield partake precisely on this ignorance when they limit the critique of the SC to its ostensibly anti-urban, repressive and closed character. To such a critique, any proponent of the SC would retort that these are urban qualities she/he is also against, and that embracing the SC is precisely the way of making cities more urban, equitable and open.
Critique 2: the SC and corporatisation
A second line of critique highlights a tendency of the SC to subject the urban to interests of multinational corporations. Critics pointed out this hegemonic character of the SC, which was established as the only game in town. Ola Söderström et al. (2014) interpret the SC as a powerful narrative and an obligatory passage point through which cities were obliged to pass on their way to modernisation. The way how ills and solutions are framed in this narrative is conducive to the corporate expertise of global IT companies, who construe urban politics as a technical issue and circumvent planning with software-based data processing.
In a similar vein Robert Kitchin (2014) formulates a critique against the marketisation of public services, the creation of technological lock-ins and corporate path dependency and the standardisation of solutions that ignore local specificities. He takes issue with the role of Big Data in the SC. While their use implies technological solutionism and the reframing of social questions as technical questions, Big Data are necessarily selective. 9 Robert Hollands (2008) challenges yet another aspect of corporatisation, namely the instrumentalisation of SC policies as comparative assets in inter-urban competition for capital and highly skilled labour (similarly and in parallel to urban policies of creativity, culture and design). Hollands argues that the SC implies simultaneously a financial shift concerning the role of private investments in urban development and an ideological shift towards aligning competitiveness and well-being.
Auxiliary critique?
While I believe the above critiques point in the right direction, they bear the risk of being voiced as cases for perfecting the SC itself. As the arguments of Söderström et al., Kitchin and Hollands unfurl, the reader understands that they do not challenge the SC notion per se but only pitfalls arising from its implementation. Hollands (2008) affirmed that ‘progressive smart cities must seriously start with people and the human capital side of the equation’ (p. 315), that they should focus on empowerment, education, involvement and participation, and that the digital divide must be addressed. I ask what it means to start with people – an argument that throws us back to Sassen’s, Sennett’s and Greenfield’s conceptual muddles – and how is the corporatisation of the urban challenged if people are construed as human capital? The reader can also wonder whether the problem for Hollands is that the SC involves people into its circuits or that it does not involve them in these circuits. And who will do the work of involvement? Is the problem that people participate in the SC or that they don’t participate in it? And participate in what, exactly? How should people be empowered and educated vis-à-vis the SC: to embrace it or to resist it?
Hollands’ challenge to the digital divide would be enthusiastically welcomed by SC proponents, whose ambition is to include every city and each citizen into networked infrastructures of the SC. 10 Anthony Townsend (2013) of the Palo Alto’s Institute for the Future argued that ‘putting the needs of citizens first isn’t only a more just way to build cities. It is also a way to craft better technology, and do so faster and more frugally’ (p. 282). A salient issue is how the question was elegantly inverted from ‘people first’ to ‘people first, because it’s good for technology’. But, the main concern is how the apparently critical project of involvement, when the category of ‘people’ is left historically and politically unspecified, is ultimately a way of legitimising the SC. While advocating a ‘citizen-focused urban operating system’ (p. 291), Townsend also cited – without a hint of irony – MIT’s Carlo Ratti’s platitude that ‘people are the ultimate actuators of cities’ (p. 291) and concluded with a rallying cry: ‘connect everyone’ (p. 310). Like Greenfield above, Townsend fought a ‘modernist’ image of the SC while advancing a post-Fordist one: the ‘failure to put people at the center of our schemes for smart cities risks repeating the failed designs of the twentieth century’ (p. 284). The questions regarding who would scheme to put people at the centre, which people would be put there and which would be left behind have been left without response.
Certain critiques tend to calibrate rather than challenge hegemonic paradigms. Hollands (2008) concluded that ‘real smart cities will actually have to take much greater risks with technology, devolve power, tackle inequalities and redefine what they mean by smart itself, if they want to retain such a lofty title’ (p. 316). 11 Such a critique can be characterised as auxiliary: adding particulars to the object of critique while leaving its foundational contradictions unexamined, the auxiliary critique can be channelled into a solutionist answer. Hollands’ apparently critical point that the SC pays insufficient attention to social inequalities reads as if social equality was simply a smart thing to do.
Another case of an auxiliary critique is a pseudo-solutionist afterthought that comes after the argument proper. Söderström et al. (2014) saw the alternative to the SC in the ‘myriads of initiatives where technology is used to empower community networks, to monitor equal access to urban infrastructures or scale up new forms of sustainable living’ (p. 318). Without being further developed, the notions of community networks and sustainability feature as conceptually empty, floating signifiers of virtuous practices in Söderström et al.’s arguments. But not only that, community networks and sustainability are central to cybernetic thought and consensual politics and as such also to the SC agenda itself. 12
My final point here relates to the question of privacy. Questioning the solutionism implied in Big Data, Kitchin (2014) contends that these data are prone to hacking and bugging, lead to proliferating surveillance and pose threats to the confidentiality of personal information. While this is a fair argument, it belongs to a broader tendency to limit the problem of Big Data to encroachment on individual liberties. Even the most committed advocates of the SC and Big Data readily concede such challenge. 13 The ethos of protecting data privacy is articulated in terms of governmental and corporate encroachment and ignores the processes of subjectification presupposed by the value of data privacy itself. 14
Critique 3: the SC and social conflict
A third critique which scholars have advanced against the SC bears on the problem of social inequality and conflicts. Presenting the SC as an instrument of inter-urban competitiveness, Hollands (2008) shows how smart policies were scaled to the needs and desires of highly mobile professional labour, yet detrimental to less affluent residents. While these policies fuel gentrification and the remaking of cities for symbolic consumption, a sizeable secondary labour force is required to maintain everyday operations of the SC and service its ‘primary’ managers. This service labour, Hollands contends, was left out of the SC equation.
Scrutinising techno-optimism, Alberto Vanolo (2014) asks how agency figures in the SC. He observes that policy objectives are naturalised as univocal because cities are assumed to be unitary actors. Such an assumption foregrounds the imperative of inter-urban competition and associated practices of indexing, benchmarking and evaluating while simultaneously downplaying issues related to intra-urban political conflicts. Vanolo also shows that the SC produces divisions between sealed-off technological enclaves and excluded peripheries but does not jump to the conclusion, as does Hollands, that the problem could be solved by including these peripheries into the SC circuits.
I believe that a challenge for this critique, and a strategy for how it may be advanced, is to distinguish more precisely the SC from other forms of post-Fordist urban entrepreneurialism. The issues of social costs of competitiveness, splintering urbanism and invisible service classes have been raised also against the practices of image-led regeneration, city branding and cultural boosterism. 15 What makes then the SC a specific form of entrepreneurial urban governance?
Towards a critique of cybernetic urbanism
Vanolo (2014: 887) suggests that the specificity of the SC lies in its subjectification of citizens as active and goal-oriented and, drawing on Michel Foucault’s concept of governmentality, proposes the concept of smartmentality. 16 While a distinction from entrepreneurial models geared towards spectacular architecture has been hereby established, a question remains as to the difference of the SC from urban policies of creativity: these too have a production of active subjects that work on themselves as a central governmental objective. 17 Vanolo helpfully points out the affiliation of the SC with techno-science, which contrasts with creative policies’ predilection for the arts.
Following Jennifer Gabrys (2014), I further argue that the specificity of techno-scientific governmentality of the SC lies in the fact that it is enacted environmentally. Developing Foucault’s (2008: 260–261) remark on environmentality, Gabrys argues that in the SC, ‘urban citizens become sensing nodes … or citizen sensors … [Environmentality is] a modality of citizenship that emerges through interaction with computational sensing technologies used for environmental monitoring and feedback’ (p. 32). Thus, the citizen is simultaneously dissolved into an automated behavioural sensor and transgressed as an environmental vector, as in Songdo’s predicate that ubiquitous screens and interfaces would mediate between automatised adjustments and systemic efficiency, or IBM’s thesis of equivalence between subconscious awareness, aggregate demand and infrastructural data.
Bringing together Vanolo’s and Gabrys’ concepts of smartmentality and environmentality, the SC can be conceptualised as an instance of governmentality through environmental-behavioural control. The concepts of environment and behaviour have been central to the intellectual history of cybernetics and its non-disciplinary, interactive model of control. In the remainder of this article, I will first discuss how control was conceptualised by second-order cybernetics, substituting in the 1970s chaotic self-organisation for the post-war focus on homoeostasis and equilibrium. Then, I will introduce Deleuze’s concept of the society of control and trace its recent developments and reformulations in light of the progressive cybernetisation of everyday life. I will finally argue that environmental-behavioural control has superseded planning as a governmental strategy.
Cybernetics and control
Among the SC critics, Gabrys is alone in making a reference to cybernetics. She argues in passing that cybernetic governance doesn’t neatly translate into environmentality: ‘the very responsiveness that enables citizens to gather data does not extend to enabling them to meaningfully act upon the data gathered, since this would require changing the urban “system” in which they have become effective operators’ (Gabrys, 2014: 43). In contrast to Foucault’s investigation of neoliberal governmentality as a novel and paradoxical form of politics of doing away with politics, Gabrys portrays cybernetics as oblivious to politics in theory and in practice. While I subscribe to this criticism, Gabrys criticises cybernetics in the old terms of homoeostasis and negative feedback and disregards that these might no longer be the primary objectives of cybernetic governance.
The early cybernetics of Norbert Wiener, Warren Weaver, Warren McCulloch and Walter Pitts, developed during the Second World War and its aftermath, is not as central to an understanding of how the SC operates today as the second wave of cybernetics that developed from the 1970s onwards. The field was reformulated then by thinkers such as Heinz von Foerster, Stafford Beer, Humberto Maturana and Francisco Varela, among many others. Drawing an analogy from servomechanisms, early cybernetics was interested how negative feedback could act as a tool of homoeostatic self-regulation of systems. Order, harmony, symbiosis and balance were seen as inherent and desirable tendencies of systems. In contrast, the cybernetics of the 1970s brought into focus the problem of positive feedback and the theories of chaos and complexity. This second-order cybernetics highlighted the non-linear character of systemic change and the question of emergent properties. Where the ‘old’ cybernetics observed probabilistic interaction within closed systems of human–machine interaction, 18 the new cybernetics argued that there is no outside to these systems, that the observer is always included in them, that systems are their own environment and that their evolutionary trajectories are inherently open and unpredictable. As von Foerster put it in 1972, ‘observations are … relative to the observer’s point of view … [and] affect the observed so as to obliterate the observer’s hope of prediction’ (cited in Wolfe, 1995: 49).
Assuming that while post-war cybernetics, which imagined systems in homoeostatic terms, was conducive to the politico-economic realities of the disciplinary society, scientific management and the military–industrial complex, in second-order cybernetics such ‘total loops … must always turn into “strange” loops of the sort imaged by M. C. Escher’s Mobius strip’ (Wolfe, 1995: 50), many welcomed the latter as liberating, emancipatory and politically progressive. As Fred Turner (2006) elegantly documents, countercultural movements embraced cybernetics during the years around 1970. But, even those who saw themselves as part of a political – rather than cultural – Left believed that second-order cybernetics offered an untrammelled road towards progressive politics and ethics. Cary Wolfe (1995), a leading theorist of post-humanism, argued this in the midst of the 1990s:
[A]lthough second-order systems theory does make a claim to universal descriptive veracity, that claim is mounted upon its ability to theorise the inability to see the social or natural system as a totality from any particular observer’s point of view. It is difficult, therefore, to see how second-order cybernetics could justly be described as in principle a theoretical instrument of globalised ‘technocratic management’ when it foregrounds the very contingency, complexity, and unpredictability that such programs of technocratic control would want to repress, ignore, or deny. (p. 60)
19
Yet, this is precisely the paradox to be grasped: that the very notions of contingency, complexity and unpredictability have become instruments of control within intellectual and governance models informed by second-order cybernetics. In 1969, the MIT’s Jay Forrester (1999) argued, in the ambitiously titled book Urban Dynamics, that urban areas in a state of equilibrium are in fact stagnant areas:
If the city is to survive as a healthy economic unit and as a satisfactory place to live, it must be managed under and ensemble of policies that induce constant renewal at a rate that matches the relentless march of deterioration. (p. 122)
While Forrester saw equilibrium as a sign of stagnation, the very dynamics of renewal and deterioration became for him a new ‘equilibrium’. 20
If Forrester imagined urban systems in terms of a non-equilibrial equilibrium, C.S. Holling (1973) questioned the concept of equilibrium in ecology. Resilience, Holling argued in the early 1970s, is the capacity of systems to absorb change and disturbance. Systems persist because they are unstable. In parallel to Holling, the new ecology of chaos replaced the notion of equilibrium with a focus on differential growth, natural disturbance and systemic perturbations. 21 Unlike negative feedback and stable states advocated in first order cybernetics, the new sciences of chaos and complexity embraced positive feedbacks and non-linear self-organisation. In a characteristic cybernetic manner, wherein distinctions between the chemical, the physical and the social are collapsed, Ilya Prigogine and Isabelle Stengers (1984) envisioned the future in terms of dissipative processes. The chemist and the philosopher argued that the change of dissipative systems arises spontaneously and that any apparent order is underlaid by ontologically primary processes of chaos.
These were only few examples of how second-order cybernetics conceived the world; the work of Niklas Luhmann in sociology, Gordon Pask in architecture and many others could also be discussed. It is decisive, however, that the turn from equilibrium to chaos was hardly a turn away from the problem of control. On the contrary, the discourse of complexity and self-organisation is the discourse of urgent control. If second-order cybernetics grounded its sweeping claims in vague truisms (‘humanity as a whole is today in a transition period’ (Prigogine and Stengers, 1984: 19)), these truisms in turn legitimised sweeping imperatives how entities, themselves only vaguely defined, must change and adapt (‘there is a need for new relations between man and nature and between man and man’ (p. 312)).
I argue, pace Wolfe, that second-order cybernetics legitimised a new regime of control, in which power relations reproduce through proliferating indeterminacy, non-linearity and complexity, rather than by curbing these into determinate, linear and unidirectional forms. David Chandler (2014) contends that resilience – and, it could be added, non-equilibrial thinking as such – became the new art of governing complexity, where ‘the unknowability of complex life itself comes to constitute the rationality of its governance’ and
policy failure is … ‘not a failure of policy’ but a learning opportunity with regard to the systemic process of unintended consequences and side-effects in a complex world, where failure enables policy-makers to learn from the revelation of these concrete and emergent interconnections. (pp. 57–58)
Policy failure is here construed as a reflexive adaptation to systemic complexity, and as distinct from governance failure, understood as a failure to adapt and remove institutional barriers to effective learning. From such a perspective, politics and planning guided by democratic principles of equality and justice, as well as the very processes of articulating political subjectivities and deliberating on long-term planning strategies, are substituted with procedural governance qua perpetual adaptation, optimisation and control.
Cybernetics and the society of control
In a common parlance, control refers to disciplining effects enacted vertically through the state’s legislative, executive and judiciary powers, reproduced in the daily operations of economic and labour relations, or upheld via the force of customs, traditions and other social norms. It presupposes a liberal subject, who is either socialised (a ‘good control’) or whose freedoms are restricted (a ‘bad control’). Associating control with communicative feedback loops between men and machines, early cybernetics transcended such liberal/conservative/totalitarian conceptions but also articulated the human–machine continuum in the name of anti-totalitarian humanism. 22 Early cybernetics retained a role for an external operator in charge of human–machine communication within closed systems. Second-order cybernetics questioned this privileged position; it opened systems by containing the operator, redefining it into an observer along the way. Systems were interpreted as horizontally self-organising networks and the operator-observer as only one of their many nodes. Paradoxically, second-order cybernetics revived the concept of a liberal subject but did so in an inverted form of a network node whose freedom is commensurate with the intensity of communicative activity with other network nodes.
In contrast to such views, Deleuze (1990, 1992) suggested that ostensibly horizontal, networked communication is the new instrument of control: ‘We’re moving toward control societies that no longer operate by confining people but through continuous control and instant communication. … In a control-based system nothing’s left alone for long’ (Deleuze, 1990). The philosopher argued that unlike disciplinary society, wherein individuals are enclosed in hierarchically structured institutions (school, factory, bureaucracy) and moulded into discrete identities, the society of control is organised in networks that connect and modulate ‘dividuals’ (through perpetual training, corporate meritocracy or instant communication): ‘the man of control is undulatory, in orbit, in a continuous network’ (Deleuze, 1992: 6).
Much more unequivocally than in his (and Guattari’s) well-known works from the 1970s, Deleuze reasserted around 1990 that political philosophy must bear on the analysis of capitalism. Perhaps the concept of a control society was then formulated as a prefigurative response to Deleuze’s Anglo American reception, whereby the notions of flows, smooth spaces and deterritorialisations were reworked in a late capitalism-friendly ways, as well as being an answer to critiques that addressed this same contention to Deleuze. 23 The philosopher addressed, albeit in a cursory way, the many challenges for political practice in the society of control: the question of subjectivity and subjectification (‘[m]any young people strangely boast of being “motivated”’ (Deleuze, 1992: 7)), collective organisation (‘tied to the whole of their history of struggle against the disciplines … will [trade unions] be able to adapt themselves or will they give way to new forms of resistance against the societies of control?’ (p. 7)) and urbanisation (‘control will not only have to deal with erosions of frontiers but with the explosions within shanty towns or ghettos’ (p. 7)).
Alexander Galloway (2006, 2014b) expounds on connections between Deleuze’s reading of control and cybernetics. Contrasting with panopticon as a figure of disciplinary society, the society of control can be likened to ‘a reverse panopticon in which a multiplicity of watchers all collaborate to convene upon a singular point’ (Galloway, 2014b: 69). 24 Like a cybernetic positive feedback, in the society of control, power sustains itself by modulating and differentiating attentions, desires and opinions rather than by moulding bodies into homogeneous forms. Control is exerted by inducing action rather than restricting it, or, more precisely, by ‘curating’ a networked terrain within which action is nurtured. As Galloway puts it, in the society of control ‘mobility is fostered inside certain strictures of motion, where openings appear rather than disappear, where subjects (or for that matter objects) are liberated as long as they adhere to a variety of prescribed comportments’ (p. 106). 25
If for Marx ‘the nature of censorship is entirely negative’ (cited in Morawski, 1974: 159), control can be characterised as a positive censorship. 26 In the society of control, it is impossible to think, not because communication is disallowed but precisely because there is no outside to infinitely differentiating communication, as in Baudrillard’s quip on cybernetics as an ‘automatic run-through of all the possibilities’ (cited in Merrin, 2015: 15). Critics who see in cybernetic control a homogenising force are therefore wrong: it does away with history, not difference. Cybernetic control perpetuates a difference without history: ‘feedback knows no outside or contradiction, only perpetual iteration’ (Pinto, 2014: 73). Control society, Galloway (2014b) argues, ‘has eviscerated history, not by banning dissent but by accelerating the opportunities and channels for critical thought to infinity and therefore making it impossible to think historically in the first place’ (p. 109).
The founding gesture of cybernetics was to disregard language as a vehicle of subjective meaning and consider it as a formal communicative operation (between humans and machines). In the society of control, reason and thought are likewise rearticulated as an information flow. The concept of public opinion is predicated upon the liberal ‘freedom of thought’ but also conveys a sense in which concrete reasoning is frozen in a momentous cross-section, only to be reconstituted abstractly as a flow of such frozen cross-sections of thought. Maurizio Lazzarato (2006) argues that public opinion is central to how power is enacted in the society of control:
If the cooperation between brains expresses itself first of all in the form of public opinion, that is, as judgements formed and held in common, it then develops as the creation of percepts and concepts that are also formed and held in common (collective perception and collective intelligence). (pp. 180–181)
Like biopolitical power and governmentality, control governs from a distance. But unlike and in addition to biopolitics, which is concerned with bodies, control – and Lazzarato introduces also the term noopolitics – is aimed at the incorporeal aspect of bodies, being effected ‘through the modulation of flows of desires and beliefs and through the forces (memory and attention) that make these flows circulate in the cooperation between brains’ (p. 185).
The parallel history of cybernetics and cognitive psychology is well-known, but if in the post-war years the brain was imagined to function like a computer (a computational metaphor), today society itself is conceived to function as a gigantic brain (a cognitive society). 27 We can characterise as campaign the social action that has as its purpose the adjustment of public opinion by inciting a positive feedback: capturing attention, raising awareness, inciting feelings of desire and guilt, nudging towards a different lifestyle and changing behaviour. 28 When social action in the control society becomes communicative, it has little to do with rational or agonistic collective decision-making and much more to do with cognitive, interactive and affective intensities of the ‘societal brain’.
In a close resemblance to Foucault’s now classic exposition of early neoliberalism, the French collective Tiqqun (2010) argues that ‘the cybernetic hypothesis … expresses … the politics of the “end of politics”’ (p. 7). The early politics of neoliberalism displaced the social with the economic and extended the homo economicus principle beyond the market. In the society of control, the social reappears as the politics of public opinion, that is, as a communicative capacity to modulate attention, desire, beliefs and behaviour through a perpetual noopolitical campaign. The social is reconstituted as ‘something which can be quantified, nudged, mined and probed’ (Davies, 2015: 54). This is not to pronounce society as the sum total of thoroughly commodified selves, but rather argue that the social, reconstituted now around the practices of noopolitics, becomes itself the locus of novel forms of valorisation through data.
Antoinette Rouvroy (2012) introduced the term data-behaviourism to characterise the mode of governance predicated upon the algorithmic knowledge of opinions, desires and behaviours gleaned from the vast amount of raw and perpetually generated real-time data. Data-behaviourism has a fundamentally pre-emptive and pragmatic orientation towards a future, blurring the very boundary between sociological knowledge and social action. It effects a probabilistic subject construed from infra-individual and supra-individual behavioural patterns, a ‘supra-individual, constantly reconfigurated “statistical body” made of the infra-individual digital traces of impersonal, disparate, heterogeneous and dividualised facets of daily life and interactions’ (p. 157).
The SC and the environmental-behavioural control
If public opinion is understood as an array of cognitive-affective behavioural flows (attention, desires and beliefs), then campaign is consistent with environmental effects of ubiquitous sensors and perpetual data flows between individuals’ outer and inner environments. I have interpreted a perpetual noopolitical campaign on public opinion as a governing mechanism of the society of control. Such a mechanism corresponds to second-order cybernetic principles that language is equivalent to communication and that society is a complex and chaotic but immanently self-organising and emergent system. The society of control has crystallised as an actualisation of the cybernetic hypothesis, whereby data-behaviourism precipitated a collapse of epistemology, ontology and politics.
Considering that the SC is a spatial embodiment of the society of control, we can observe a corresponding collapse of the concept of the urban, the process of urbanisation and the practice of urban politics. Being intellectually embedded in the cybernetic hypothesis of data-behaviourism, the SC has disquieting ramifications for the future of urban planning, implying its obsolescence and replacement with cybernetic control. In such a historical context, it is incorrect to believe, as Sassen, Sennett and Greenfield do, that the SC is yet another technocratically driven top-down attempt to discipline citizens. It is likewise ineffective to argue that it could be challenged by a simple inversion of this relation, via a bottom-up liberation of technologies in the name of people. It is also insufficient to challenge the SC’s corporatisation with liberal humanist values of inclusion, empowerment, sustainability and digital privacy, as Söderström et al., Kitchin and Hollands do. While the SC was criticised for enterpreneurialising public institutions and splintering infrastructures, these authors disregard the problem of subjectivity and citizenship in the SC.
To be politically effective, the challenge requires a critique that is neither mistakenly parallel to the SC (and would be retorted by ‘of course, that’s our agenda, too’) nor runs sideways to it (and would be retorted by ‘of course, we are working on it’). Such a critique is sketched in Vanolo’s and Gabrys’ theses that in the SC, subjectivity is articulated in behavioural terms and citizenship in environmental terms. I have developed these arguments by stressing that the substitution of planning by environmental-behavioural control has been grounded in the epistemology of second-order cybernetics and actualised in the society of control.
How would such environmental-behavioural control play out in the SC? Let us proceed with a thought experiment. A ‘smart’ urban transport network would be predicated on a continuous self-organisation and real-time monitoring of environmental behaviour of individual transport-nodes but also act algorithmically upon their long-term behavioural patterns. In the name of systemic efficiency and individual flexibility, a tram-node’s speed and route would respond to momentary behaviours of user-node swarms, while a user-node would react to environmental distributions of tram-nodes. Accumulation of these behaviours as data would generate the ‘knowledge’ of a transport system (and simultaneously foreground the centrality of transport to the city concept and marginalise its other components, such as housing or land ownership) and stipulate ever new rounds of evaluation, adjustment and improvement. These would be carried out in relation to tram-nodes (changing their number and size, laying new tracks, coordinating the tram-network with the car-network, bus-network, etc.) and user-nodes. Activating the latter’s desires (e.g. improving the social status of tram use by policing homeless people and installing wireless internet), opinions (‘trams are more ecological than cars’) and feelings of guilt (indicators of individual CO2 spending) would be central to the continuous transformation of the transport network. While the cumulative behaviour of user-nodes would be thus controlled, the accumulation of user-nodes would itself provide further feedback (rating, sharing opinions, voicing the feelings of like and dislike), function environmentally by putting pressure on non-conformed citizens and occasionally initiate bottom-up campaigns (to increase the density of tram-network, to paint trams in bright, ‘positive’ colours, etc.), the success of which would be predicated upon positive feedback (in an everyday and cybernetic sense) received from other sensing nodes.
In the SC, the subject citizen is at once an infra-individual profile of desires, attitudes and preferences and a vector within their supra-individual articulation as a ‘swarm’. These two characters of the SC ‘dividuals’ are interlaced through real-time streaming of data and algorithmic automation. Their being unfolds as a ‘datafied’ behavioural node streaming itself into its sensing environment, which is constituted by multitude of other nodes (human and non-human). The locus of networked control in the SC is a mash of sensing nodes interconnected within a dense web of interactive communication. The cumulative character of data streaming effectuates positive feedback loops whereby certain behaviours are amplified while others are hindered. Whereas social change is construed as the accumulation of multifarious but infinitesimal behavioural adjustments, individual action is construed as a vector within the infinite virtuality of societal self-organisation. Such positive feedback loops can be described as environmentally enacted behavioural campaigns (of energy efficiency, labour flexibility, ecological resilience, emotional well-being, quality of life, etc.). These campaigns are effected by modulating, on one side, digital urban environments and, on the other, the attention, opinions and desires of differentiated urban publics. Control is enacted environmentally, via digital sensing nodes ubiquitously distributed in urban environments, and behaviourally, via human sensing nodes ‘distributed’ in brains.
Critique, history, politics, planning
Hence, the SC is an environment within which the citizens sensing nodes – who are at the same time part of the same environment – are ‘nudged’ to do one thing while prevented from doing something else; they are ‘[e]ffected through the reconfiguration of informational and physical architectures and/or environments within which certain things become impossible or unthinkable, and throwing alerts or stimuli producing reflex responses rather than interpretation and reflection’ (Rouvroy, 2012: 155). But who has the power to produce informational and physical configurations that determine what is (im)possible and (un)thinkable? If cities are ostensibly self-organising systems, who acts upon boundaries of their self-organisation? Who assumes the power to plan towards the end of planning by articulating the urban in terms of its complexity? Who are the ideologues, designers, technicians and managers of environmental-behavioural control, and who are its users and players? Who decides and defines what is smart?
This article does not provide answers to these questions but stresses that they are fundamental for challenging the consensual end of politics in the SC. I acknowledge with other critics that there is a fundamental disciplinary and disciplining power to the SC. Yet, in portraying it as a historically situated hegemonic project, it is equally decisive to understand its mode of existence, its ontological, epistemological and deontological claims, and the novel forms of subjectivities that it produces. In the SC, disciplinary power persists as a ‘background condition’ of control and articulates how the inner and outer environments of urban subjects are modulated. This article points out that the SC’s doing away with planning is itself an instance of planning, that its assumption that knowledge is equivalent to data is grounded in historically specific forms of knowledge – second-order cybernetics – that cannot be reduced to data, and that its vision of environmental-behavioural interactivity presupposes a fundamentally remodelled concept of citizenship.
The challenge is to articulate the historicity of the SC from outside of its intellectual perspective. In the SC there is no history, only modulation, perpetual differentiation and an always deferred immediate (but technologically mediated) future. 29 A critique of the SC needs to consider that the very notion of a critique, by the fact that it presupposes negativity, is precluded within the SC’s ‘positive’ temporarily which is predicated on future solutions. The relevance of critique is questioned even by critics of cybernetic hypothesis: Stephanie Wakefield and Bruce Braun (2014) argue that ‘its forms of analysis are not critique, but … mapping, and the vignette’ (p. 8). But doesn’t mapping run parallel to the SC and its paradigm of Big Data, and doesn’t vignette run sideways to it, leaving us with little more than narrative afterthoughts? 30
Wasn’t Deleuze’s periodisation of the society of control an attempt to do more than just map and draw vignettes? Wasn’t it a silent acknowledgement from the great enemy of negativity that in facing the positivities of cybernetic hypothesis and the society of control, there might be nonetheless a political value to negativity and critique? Was his rather blunt historical periodisation an attempt to redeem history from the thralls of cybernetic control and infinite differentiation? Is there then a possibility for a critique in the sense in which Galloway (2014a) asks,
is thought as such dictated by the regularity of an inherited structure, or is thought only possible by virtue of an asymmetrical and autopositional posture vis-à-vis the object of contemplation? Having inherited the computer, are we obligated to think with it? (p. 126)
To articulate how critique, as an intellectual and political procedure, has been historically displaced by the cybernetic hypothesis and rendered ineffective within the control society and the SC, is perhaps also to reclaim it and thus preserve a space for politics and planning as capacities to collectively question, resist or withdraw at the same time. The other way of pursuing thought unaligned with cybernetics is to start writing speculative histories of the SC’s immediate futures, reading them as obsolete before they ever materialise, as ruins-in-reverse. 31 Such histories might contribute to challenging the contentious belief that planning equals self-organisation.
Footnotes
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
