Abstract
Objectives
The goal of this research was to determine whether video diary, a qualitative, self-recorded, video-ethnographic method, is feasible for use among older African Americans (AAs) who live alone. The research, which stems from a larger study on aging in place, focuses specifically on the pros and cons of the video diary and provides recommendations for improving the methodology.
Methods
Twelve participants were engaged in a 90-minute training on how to record videos using tablet computers, seven days of recording video diaries, and one in-person interview.
Results
While all participants reported being comfortable with using tablet computers to record video diaries, many participants expressed the need for additional training and assistance. In addition, video diaries recorded by participants commonly exhibited issues (e.g. framing, gaze, and audibility) that compromised video quality.
Discussion
Video diary may be an effective method for collecting information from older African Americans. However, some suggestions for improving this methodology are providing in-depth video diary and additional camera training, establishing multiple points of contact for technical support, and providing male participants with additional practice.
Introduction
In 2015, approximately 8.5% of the world’s population was aged 65+, a number expected to double by 2050 (He et al., 2016). Aging in the United States mirrors global trends (He et al., 2016). With the growing number of older adults, particularly those living alone, there has been increased attention on how to help them age in place (Carr et al., 2013; Centers for Disease Control and Prevention, 2013). Aging in place is “the ability to live in one’s own home and community safely, independently, and comfortably, regardless of age, income, or ability level” (Centers for Disease Control and Prevention, 2016). There are numerous benefits to aging in place, such as cost savings and quality of life linked to an older adult’s maintenance of autonomy (Sixsmith and Sixsmith, 2008).
Our study stems from a broader study and describes an innovative methodology for studying aging in place. In this introduction, we describe general literature on aging in place, followed by literature on the video diary methodology.
Aging in place
Most older adults prefer to age in place (AARP, 2010), particularly because of their ties to the local community (Sixsmith and Sixsmith, 2008; Wiseman, 1980), attachment to their homes and possessions (Rowles, 1990; Wiles et al., 2012), and the desire not to overburden family members (Jennings et al., 2014). However, there are multiple personal and home-related structural barriers that may hinder some older adults’ ability to age in place (Centers for Disease Control and Prevention, 2013; Lehnert et al., 2011). Factors influencing successful aging in place are broad and complex, involving the interactions between a person, their environment, and technology. For example, the Convoy model highlights the influence of social networks on the health outcomes of adults across their life course (Kahn and Antonucci, 1980). More specifically, key characteristics of relationships (e.g. length, quality, structure, and function), moderated by factors such as personal attributes (e.g. gender), can influence health behavior/maintenance (Ajrouch et al., 2001; Kahn and Antonucci, 1980). These relationships are operationalized through varying levels of emotional, informational, or instrumental social support that indirectly or directly affect an individual’s ability to age in place (Antonucci and Akiyama, 1987; Antonucci et al., 2013). However, barriers and facilitators that contribute to aging in place among ethnic minority populations, such as African Americans (AAs), are not well researched.
For AAs, aging in place may be more challenging than for the general population because of their higher rates of chronic disease and decreased ability to afford home modifications (Bayer et al., 2000; US Department of Health and Human Services, 2015). Older AAs have the highest levels of obesity, hypertension, cholesterol, and heart disease (Gallup, 2014), which can hinder their ability to perform their normal or instrumental activities of daily living. In addition, the poverty rate among older AAs is two and a half times greater than that of older whites (Cubanski et al., 2015), making housing renovations, such as widening a bathroom door or installing safety bars, challenging (Bawden, 2016).
Video diary methodology
To understand general challenges associated with aging in place among older adults (including AAs), researchers have employed sundry of qualitative methods, including focus groups and interviews (Fausset et al., 2011; Lum et al., 2016; Peek et al., n.d.). While qualitative research methods can provide an in-depth understanding of barriers to aging in place, some methods may be subject to bias (Bartlett, 2012). For example, recall bias can occur when researchers ask the participant to recount events over long intervals (Ganz et al., 2005). Researchers need minimally obtrusive observational methods with low susceptibility to bias for gaining information over an extended period. Technologies, such as self-recorded videos, may fill this gap more effectively than other traditional methods (e.g. telephone interviews; Neuwirth et al., 2012). For instance, video data can help researchers identify incongruences between what people communicate in an interview and their physical actions/expressions. Therefore, this study aims to assess the feasibility of using video diaries to elicit perceived barriers, facilitators, and potential solutions for aging in place among older AAs living alone.
Video diary (a form of video ethnography) is a relatively new methodology that enables the researcher to gather observational data about a person’s lived experiences through participant-recorded videos (National Centre for Research Methods Working Paper, 2012). Video diary has been used to explore constructs such as children's learning dispositions (Noyes, 2004) and students’ attitudes towards mathematics (Larkin and Jorgensen, 2014; Larkin and Jorgensen, 2016). The video diary method is useful because it limits the researcher–participant interaction, which can potentially reduce researcher-imposed bias. The method can also be implemented over longer periods of time because the researcher does not have to be present (Buchwald et al., 2009). Assessing older adults’ activity levels over an extended period is advantageous because it provides a better perspective on their routines. This approach also eliminates some recall bias, given the frequency at which the participant records a video diary. Another potential benefit of video diary is that it provides a less intrusive way of collecting data from individuals within their homes (National Centre for Research Methods Working Paper, 2012), which may ease older adults’ privacy concerns related to technology use by providing them with control of when the camera is on (Demiris et al., 2009).
While video diary could be effective for studying aging in place among older AAs, there has been a paucity of research on the feasibility of this approach among older adults. More specifically, we are interested in determining whether older AAs are able to implement this methodology and what training is required for them to do so independently. There has been well-documented participation of diverse older adults in photo-ethnographic studies, which could be indicative of potential success of the video diary methodology (Lewinson, 2015; Novek and Menec, 2014; Thomas et al., 2013). Thomas et al. (2013) used Photovoice, a photo-ethnographic methodology, in conjunction with audio recording to collect data from middle-aged and older AA adults about how they made general health decisions. They found that Photovoice was not only feasible for collecting data, but the addition of audio led to even richer data than the traditional camera-only Photovoice methodology (Thomas et al., 2013). In addition, older adults are increasingly adopting technologies with video recording capabilities (e.g. tablet computers; Anderson, 2015; Smith, 2014b). Specifically, 57% of older adults report using the internet, and more older adults own tablets (27%) than smartphones (18%) (Smith, 2014b).
It is noted, however, that older AAs with lower education and incomes comprise a smaller percentage of technology users (Anderson, 2015; Smith, 2014a). Older AAs may need extensive training prior to recording videos. Despite this disparity, we posit that tablet-based video diaries may be a feasible and acceptable means of collecting data if older AA participants are provided with adequate technology access and training. Furthermore, coupling video diary methods with traditional methods (e.g. in-depth interviews and surveys) may provide a means to triangulate study findings (Jick, 1979).
Purpose
The purpose of this study is to determine whether video diary is a feasible methodology for eliciting perceived barriers, facilitators, and potential solutions for aging in place among older AAs living alone. According to the National Institutes of Health, feasibility related to technology use includes assessments of a population’s prior experience using technology, identifying any anticipated problems, and exploring options to overcome these challenges (Rajadhyaksha, 2010). In this paper, we provide a detailed account of the strengths and weaknesses of using this methodology and offer recommendations for improving its effectiveness. Our findings about actual barriers and facilitators to aging in place have been submitted for publication elsewhere.
Methods
Participant recruitment
Academic and community partners were solicited to assist with recruitment, including multiple university departments, two AA churches, and one independent-living apartment complex. We recruited a convenience sample of 12 (seven females and five males) AA adults aged 65+ who: (1) spoke English, (2) lived alone, (3) reported no cognitive or physical impairment that prevented their active participation in study activities, and (4) expressed a willingness to participate in an in-home interview. Data collected from two additional males are not reported here as they did not meet eligibility criteria of living alone. Our target sample size was based on past research utilizing Photovoice (Thomas et al., 2013).
Study activities
Phase I: Training (90 minutes)
All training activities took place in the homes of participants. After obtaining informed consent, each participant completed a short interview survey that collected demographic information (age, annual income, education level, status of employment, and health insurance), technology fluency (Bunz, 2004) and prior technology use, as well as a modified and combined version of the Katz Index of Independence in Activities of Daily Living (ADL; Shelkey and Wallace, 1999) and the Instrumental Activities of Daily Living (IADL; Lawton and Brody, 1969) scales, which measure level of independence and in-home mobility. All three scales have been reported to have high reliability and validity (Bunz, 2004; Lawton and Brody, 1969; Shelkey and Wallace, 1999).
Each participant received a 10-inch Dragon Touch Android ™ tablet equipped with a standard video recording application. The tablet and video recording application was examined by a human factors specialist on the research team prior to purchase to ensure that it was suitable for older adults (e.g. text and button size). The tablet was also issued with a stand that could buttress the computer during recording and a full-color, step-by-step guidebook on recording a video diary. The guidebook was composed of images of our research assistant demonstrating the steps to turn on the tablet, finding the video recording application, and ensuring the application was recording (see Figure 1 for an example instruction). The step-by-step guide and the training process (described below) were pretested on three volunteers who met our study eligibility criteria.
Step-by-step guidebook provided to participants prior to the video diary training.
Participants then engaged in a training called the “name game,” adapted from the Lunch and Lunch’s (2006) field guide for participatory video, which provides training activities to teach the skills necessary to independently record video. The facilitator carried out each task in the guide to demonstrate how to record video diaries. The participant was then asked to follow the facilitator’s verbal instructions using the tablet with multiple reiterations until they were comfortable recording videos independently. Two adaptations were made to the original Lunch and Lunch training guide. First, the field guide, originally intended to train individuals to use video cameras, was adapted to accommodate tablet-based video recording. Second, our training was implemented one-on-one as opposed to a group format.
Phase II: Implementation of video diary project
Each participant was provided a binder with seven copies of a list of five questions to guide the participant’s daily video diary entries for one week. These questions were a modification of the ADL (Shelkey and Wallace, 1999) and IADL (Lawton and Brody, 1969) scales, and included:
Thinking about your day today, did you have any difficulties with:
Home maintenance such as vacuuming, washing dishes, or taking out the trash? Typical activities of daily living such as getting up from the sofa, remembering to take your medication, or trouble getting in or out of the bath/shower? Getting out of the house to run errands (e.g. shopping) or going to the doctor? Talking with or visiting friends or family with whom you wanted to have contact? Are there any other tasks that you wanted to accomplish today, but did not accomplish because you had difficulty OR were there tasks that you accomplished, but with great difficulty?
After each question, participants were also asked to answer two follow-up questions:
Based on the difficulty you had with each task that you mentioned, can you identify any specific barrier that prevented you from accomplishing this task? Based on the difficulty you had with the tasks you named, can you identify anything that could have made it easier to accomplish these tasks?
Participants were asked to record video diary entries (one per day for seven days, not exceeding 15 minutes) prior to their usual bedtime. Bedtime was determined by the participant at the conclusion of the training. We believed recording videos at the same time each day would routinize the process, making it easier to remember. The tablet was programmed with an alarm (not used in prior studies) to sound at the same time each night based on the participants’ bedtime. Participants were also asked to keep their tablets at their bedside. Participants were called daily during the first three days of the study as a reminder to record their video diaries; participants were not called beyond the three days so as not to overburden them. A member of the research team collected each tablet at the end of the week for transcription and analysis.
Phase III: Follow-up interviews
Sample follow-up interview questions by theme.
Data analysis
Transcript analysis of video diary implementation challenges
All data were transcribed, organized, and coded using Nvivo 10 (QSR International, 2010). Data were analyzed using a multistep approach to limit researcher-imposed bias (Malterud, 2001). Two researchers individually open-coded multiple transcripts, conceptualizing data into thematic categories (Strauss and Corbin, 1997). The research team then discussed the thematic categories and developed a working codebook. Next, the researchers reexamined the same transcripts using this codebook. The individually coded transcripts were then merged into a single Nvivo project to assess the level of agreement between coders. Coding comparisons yielded a moderate level of agreement (K = 0.6279) (Hallgren, 2012). At a follow-up meeting, selective coding was used to consolidate codes into categories that represent larger narrative themes (Strauss and Corbin, 1997), which were used to create a master codebook. These master codes were then employed to recode all transcripts.
Visual analysis of participant challenges with video diary
Codes for video analysis.
Every minute of the video was identified as a segment of analysis and coded based on these criteria. The video analysis codes were identified through iterative coding of two videos each (from five participants) until consensus was met among three researchers. The remaining videos were analyzed by a single researcher.
Results
Participant demographics
Participant demographics. a
Data collected in 2015; Item 4, household income, based 2014 income taxes.
Items with option to check all that apply.
Prior technology experience
Self-reported technology use prior to video diary training.
Participants could select more than one item.
Video diary training results
Quality of video diary training
All participants reported in their follow-up interviews that the training was helpful, particularly training on using the camera, which one participant stated was a “big issue” because she was “not used to using the camera in this way.” Over half of the participants said the training qualified them to use a tablet computer, a technology only one participant had owned prior to the study. This provided the computer-based training some participants desired to acquire, but to which they did not previously have access. For example, when asked about her thoughts on the video diary training, one participant stated: I was glad for it … because I learned something new I hadn't known before. My kids, I used to go to their house and I see people there all the time [on tablet computers], but they never say, “Let me show you how to do this [operate a tablet computer]. Sample quotes by theme.
Suggested improvement for video diary training
During the follow-up interview, we asked participants how they would improve the training. The most suggested change was related to the short length of the training and the lack of time to thoroughly practice recording videos prior to beginning the project. Multiple participants suggested that the research team provides extended time to practice the video diary process, chances to make mistakes, and feedback. When asked how long this expanded training period should be, one participant suggested a two-week period (Table 5).
Video diary process
Initial comfort with video diary process
In their follow-up interview, half of the participants reported being comfortable managing the video diary process following the training. Two of these participants stated being comfortable because of prior experience with using technology. However, the remaining six participants reported that they were not initially comfortable. The discomfort stemmed from technical challenges related to whether they were recording and saving videos as instructed, as well as whether they were providing enough content based on our list of questions. During one of her first video diary entries, one participant stated: I'm hoping that this recording is working this time. I'm doing my very best … Prayerfully, you're all going to hear this one.” Another participant stated, “[I was] apprehensive in the beginning because I didn't know if I recorded or if I didn’t record or what.
Seeking assistance with video diary
Despite reports of being comfortable with the video diary process after trial and error, over half of the participants sought help from someone. Often, participants reported they needed help to ensure the successful saving of their video recordings. Participants most often sought the help of a friend or family member, rather than a member of the research team. One participant stated, “Now, when I start really getting into it [the video diary process], I'd be asking my daughter. Because she's computer-savvy” (Table 5). When asked why they did not call a research staff member, several participants stated that they did not want to bother the staff, particularly “the doctor.”
Comfort with the video diary at project’s conclusion
All participants reported being comfortable engaging in the video diary process at the project’s conclusion. More specifically, half of the participants reported feeling comfortable with the video diary project immediately following the training, while the remaining participants reported that the process was initially difficult, but became easier over time. The ease was attributed to becoming familiar with and actively engaging in the video diary process. One participant commented “that [video diary] was a new experience for me. At first, I was a little leery, but once I got that hang of it, it was easier.” For some participants, the ease may have also been attributed to their retraining process.
Satisfaction with video diary project
Three participants desired to continue the process indefinitely. One participant stated, “I wish I could have kept it [recording], every day what I do, and I can show somebody else the routine.” Despite the majority of participants not desiring to continue the process, over half mentioned they enjoyed participating in the project, stating they felt they had “done something historical” or “fell in love” with the video diary process. Most participants also reported learning new skills or gaining awareness of current or future difficulties that could affect their ability to age in place. One participant said, “[I learned to] be gentle with myself and don't beat myself up because this [video diary] is a little difficult for me … I guess [I am] moving out of my comfort zone. [This study] let me know you can learn” (Table 5).
Visual quality of video diaries
Ninety-two video diaries were submitted. At least half of the participants recorded practice videos (i.e. videos where they were “testing” the technology, not actually recording data), inflating the intended number of submissions. For the purposes of this analysis, we analyzed 83 purposeful entries. On average, entries were two minutes long, ranging from 30 s to 7.2 min. Female participants averaged longer video diaries (M = 3.2 min) than male participants (M = 2.1 min).
The most commonly coded challenges were framing (face not visible), gaze (eyes not visible), and audibility (could not hear participant) (Figure 2). Participants’ faces or eyes were often not visible to the camera because the lighting in the room was low/off, or participants were looking down at their binder to make certain they were addressing all questions (see Figure 3). Some female participants had written notes prior to answering the questions and spent a large portion of their video diary entries reading these notes aloud.
Technological difficulties among participants. Participant framing and gaze issue; full face and eyes not visible to camera.

Problems with the audio were often related to participants not facing the tablet’s microphone or not speaking loudly/clearly enough to be understood. Silence and technological difficulties occurred less often. For example, individuals who were unsure whether they were recording would sometimes silently stare into the camera or verbally state their uncertainty about whether they were recording. One male participant did not wear a shirt during at least one or more video diary entries. Although this attire did not preclude our research team from coding the participant’s videos, it was noted in case any discomfort was experienced among research team members who had the potential to produce coding biases.
Discussion
While video diary was a useful methodology for collecting repeated observations, we believe there are a number of methodological improvements that could make this approach more feasible. These methodological challenges ultimately affected the quality and breadth of our data. We have organized the discussion into six key methodological lessons discerned from our experience.
Methodological lessons learned
Allow adequate time for technology training
Consistent with the recent data on technology use (Owens et al., 2016; Smith, 2014b) and technology acceptance (Peek et al., 2016; Venkatesh et al., 2003), some older adults are willing to use or have used a variety of technologies, but they need to (a) clearly understand the purpose and benefit of the technology; (b) be adequately trained to use the technology; (c) perceive the technology is easy to use; and (d) have a designated period to gain experience with the technology before incorporating it into their daily lives.
Through our 90-minute training, we attempted to provide participants with support to engage in the video diary process. However, our findings show many participants, while seemingly confident during the training, were not initially comfortable recording video diaries independently. We suggest a period of at least one week following the training for participants to practice recording video diaries and to receive feedback from staff. Having this trial-and-error period may make older adults more comfortable and likely will lead to higher quality data. This “pilot study” approach was similarly suggested by Iivari et al., (2014) as it might be advantageous for detecting any “unforeseen problems” related to participants’ interpretation of the instructions and stress/frustration that participants may be experiencing, which could lead to poor execution of video recordings.
Establish multiple points of contact for technical support
While we did include contact information in each participant’s binder, some participants were not comfortable using these points of contact because participants thought the research team was probably too busy to answer “simple questions.” They instead sought help from family members, friends, and others with whom they felt more comfortable.
It would be advantageous to encourage participants to contact the research staff despite the supposed simplicity of their questions. Another alternative (particularly for participants who were recruited from the same organizations) is to encourage those participants to support one another throughout the project, which includes being open to answering questions about the video diary process. Having multiple points of contact may ensure that a participant can effectively complete the process with greater ease (Venkatesh et al., 2003). Likewise, questions asked by participants help the researchers learn how to improve the video diary process.
Provide additional camera training
All videos had one or more visual/imagery challenges. Therefore, researchers should incorporate additional camera training into their video diary training. Specifically, participants should be trained on the appropriate level of lighting and how to monitor their framing, gaze, and audio (Margolis and Pauwels, 2011; Mitchell and de Lange, 2012). We did not provide this training, which limited our opportunities for more advanced visual analysis of nonverbal data (e.g. emotion), a challenge also encountered in video-ethnographic studies (DuFon, 2002; Luff and Heath, 2012). If such training were offered, the resulting video data would likely be of higher quality (Margolis and Pauwels, 2011). We also recommend a checklist of guidelines for camera etiquette (e.g. Is your face centered on the screen? Is the room where you are recording well lit?) (DuFon, 2002; Lunch and Lunch, 2006).
Provide male participants with additional encouragement and training
There are multiple theories that suggest men and women are intrinsically different in how they express emotion (Hochschild, 1975; Kemper, 1981). These differences, which are driven by cultural and social definitions of masculinity, often influence men to be less communicative than their female counterparts (Simon and Nath, 2004). These communicative differences can also explain why women (on average) recorded longer video diaries than men. Researchers seeking to obtain thorough data from older men using this methodology should identify creative ways to encourage men to fully engage in the process. For example, engaging men in a self-reflection interview or exercise during the video diary training may help them become more comfortable (Schwalbe and Wolkomir, 2003).
Ensure that technology is suitable for the population
While our research team evaluated the video application for its potential suitability for our sample of older adults, researchers should be cognizant of potential barriers to using video diaries with populations that may have debilitating health conditions. Older adults, in general, experience age-related declines in mobility (Carmeli et al., 2003). This deterioration is more severe in older adults who have conditions such as rheumatoid arthritis (Estes et al., 2000) and Parkinson’s disease (Mazzoni et al., 2012). Similarly, older adults may also be likely to experience vision and hearing loss, (Lin et al., 2013), affecting their ability to use specific technologies. Therefore, it may be necessary to provide specialized devices such as an audio amplifier or a screen magnifier. It is also recommended that when possible, researchers should conduct some usability testing of devices prior to study implementation.
Additional study limitations
We recognize that because our follow-up interviews occurred up to 12 weeks after the end of the video diary project, participants may have been more susceptible to recall biases (as discussed in the introduction). However, we are confident that the triangulation of methods (survey, video diary, and follow-up interviews) preserves the rigor of our study design and supports our conclusions and recommendations. Furthermore, we recognize that our findings cannot be generalized to other ethnicities, a broader age range, those in other geographic locales, or other living settings.
Transferability of video diary methodology
We believe that this is a versatile methodology that can be used across disciplines to study a range of phenomena with diverse populations. For example, the process of video diary could serve as a self-reflection intervention for caregivers who are assisting older parents. While our introduction highlighted the use of successfully executed video diary studies among children, our research is one of the first to document the use of the video diary methodology among older AAs living alone. Our findings indicate that the critical elements to creating a meaningful video diary experience for the participant and researcher are having a willing participant coupled with the appropriate technology and tailored training. Therefore, future research should focus on validating the video diary methodology in non-AA older adults to study topics that can contribute meaningfully to the growing body of literature on technology use among older adults.
Conclusion
Video diary is a feasible means of collecting data from older AAs, but it does have limitations if the target population is not thoroughly trained. As technology becomes more accessible, it may be advantageous to utilize these technologies for studying aging in place. Improving older adults’ comfort with technology could increase their adoption of technologies which may be capable of assisting them with aging in place. Researchers attempting to implement innovative studies, such as those relying on a high level of nonverbal coding, might want to use the video diary methodology with consideration of the recommendations we have outlined above. By testing and refining the video diary process, researchers may be able to virtually and rapidly collect rich data that could be used to inform customized interventions to help older adults overcome barriers to aging in place. Researchers should also test the appropriateness of the method, particularly if working with minorities or groups of older adults with disabilities.
Footnotes
Authors’ note
This study was approved by the IRB at the University of South Carolina. The IRB protocol number is Pro00044481.
Declaration of conflicting interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: Funding for this research was awarded through the Office of the Provost at the University of South Carolina.
