Navigating the complexities of help-seeking: Amplifying the voices of marginalized survivors of intimate partner violence

Survivors of intimate partner violence (IPV) may seek formal support across systems of care; however, those with marginalized identities, and from rural communities, may also experience more barriers while seeking help. The current study highlights findings from 13 focus groups in a needs assessment of domestic violence services in Illinois. Participants included 46 survivors of IPV who accessed formal supports in urban and rural communities; they were diverse in terms of gender (61% cisgender female, 21% cisgender male, 15% transgender/gender non-conforming), sexual identity (37% sexual minority), and race/ethnicity (41% African American/Black, 28% White, 11% Asian/Asian American, and 11% Hispanic/Latino/a/x); 26% were an immigrant and 20% had a disability. Through reflexive thematic analysis, this study highlighted the complexities of help-seeking and attainment through nine themes related to barriers. Intertwined in these barriers were aspects related to one’s identity or geography. For example, there was a lack of cultural awareness and trust within services, issues with accessibility, and perceptions of shame and stigma. Among barriers noted, many survivors were navigating formal structures that were oppressive and harmful, contributing to feelings of dehumanization. More research is necessary to continue examining intersectional identities and communities that remain at the margin of IPV services. Results highlight the urgent need to strengthen the coordination of services, emphasizing the necessity of DV advocates, and urging providers to deliver more inclusive and culturally responsive services.