Abstract
In the international higher education environment there is evidence of continuing growth and interest in creative and performing arts programs. While there is similar growth in the creative industries sector where these students will seek to develop a career, as well as further validation of the importance of creativity in the future workplace, ongoing challenges remain for educators in attempting to create a smooth and effective transition for artists who rarely follow a typical linear career path. This article overviews an initial research project which seeks to investigate the value and impact of industry-based internships in the creative and performing arts, involving a sample of graduates and industry employers from a regional area of northern Australia. The findings suggest that while internships offer a range of benefits for students and employers, there are significant challenges and issues which not only affect current practice but require additional research and investigation.
The creative industries and the global context for creativity
The creative industries are where creativity, intellectual property and interactive communication technologies converge, with this sector now regarded as one of the fastest growing in the economic world (Bridgstock, 2011; Harbour, 2005). It is a sector where creativity, innovation and imagination are critical to social, cultural, economic drivers and outputs, and one that is considered integral to both developed and developing economies (Flew and Cunningham, 2010; Keane, 2009). Following a significant push for this sector by the Blair government in the United Kingdom in the 1990s, the attention it has received has increased, not only as a way of bringing together diverse artistic and creative activities but in terms of the debates both for and against the value of this concept for artists (Friedman and Jones, 2011; Townley et al., 2009). Further, the use of the term ‘creative industries’ has also been questioned as to whether it is in fact appropriate, compared with the ‘arts and cultural sector’, ‘cultural industries’ or ‘experience industries’ (Flew and Cunningham, 2010; Gill and Pratt, 2008; Hesmondhalgh, 2008; Townley et al., 2009). Regardless, the term ‘creative industries’ has been in existence long enough that, in recent years, legitimate responses to critique and debate have emerged, suggesting that the concept is now an embedded part of the broader arts and cultural discourse (Flew and Cunningham, 2010; O’Connor, 2010).
Creativity is at the core of the creative industries and also a skill and attribute that is seen as critical for the future. Florida (2012) refers to how increasingly significant the concept of creativity has become, referring to ‘creative’ as the most frequently cited word on LinkedIn in 2011 and how creativity is ‘the most highly prized commodity in [the] economy’ (2012: 7). In addition, Florida (2012) refers to the fact that at a time in the United States when unemployment was in the 10% range, unemployment in the creative class did not even reach 5%, highlighting the contribution of the creative industries to employment and economic growth in developed countries (Müller et al., 2009). While Florida (2012) cites heavy criticism of the concept of the creative class since first presenting it in the early part of the twenty-first century (Florida, 2002), he remains an ongoing advocate for the importance of nurturing creativity and for how this sector will shoulder much of the responsibility for rebuilding economies, cities and societies. Indeed Florida (2012) argues that this sector ‘has become truly global’ (2012: viii) and the creative class has ‘the power, talent and numbers to play a big role in reshaping our world’ (2012: xxiv).
The creative and performing arts in higher education: Contextualizing the key issues
As evidence of an ongoing interest in the nature of creativity and creative practice, degrees and diplomas in the creative and performing arts are commonplace in the tertiary or higher education sector. Today, a student with a passion for creativity and creative practice has significant options in terms of type of program, location and anticipated outcomes; courses exist from entry level right through to PhD, with the latter based in either theory or artistic practice. While there is strong interest in and demand for creative and performing arts programs at the tertiary level (Brown, 2007; Flew and Cunningham, 2010; Hewitt, 2009), and consequently a prolific increase in the number of courses available and students enrolled (Bennett, 2009; Bridgstock, 2011), there are ongoing issues around the transition to work and employment prospects for graduates in these disciplines.
Creative and performing arts graduates face challenges similar to many other novice practitioners, as they encounter the inevitable tension between the broad range of theoretical strategies provided during study, and the need for a specific strategy for a particular situation in real world practice (Collin and Tynjälä, 2003; Skovholt, 2001). This is reflected by industry consultations and reports (e.g. Lambert, 2003) that raise concerns around the extent to which graduates are in fact properly equipped for the transition to work. Consequently, there is a growing discourse around the value of work-integrated or work-based learning as a way of better preparing graduates for the world of work (Blackwell et al., 2001; Crebert et al., 2004; Reddan and Rauchle, 2012). This is a relatively new approach in higher education (Costley, 2007) where tertiary students are given opportunities to learn ‘in and through work’ (Brodie and Irving, 2007: 13), well before their degree ends. Work-integrated learning provides undergraduates with experience in resolving the tension between study and the work environment by participating in workplace practice and has been associated with higher employment rates in a number of studies (Blackwell et al., 2001). This creates a shift of focus towards student-centred and experience-led learning, with an emphasis on constructivism and situated learning (Brodie and Irving, 2007). Costley and Armsby (2007) in fact argue that work-based learning is now ‘challenging the idea of the three-year degree as a theoretical preparation for work’ (2007: 31–32).
In addition to the issues facing most university graduates as they transition into the workplace, it is now well established in the literature that initial and ongoing employment success for graduates of creative and performing arts programs is particularly challenging (Aston, 1999; Australia Council for the Arts, 2010; Ball and Shreeve, 2008; Bennett, 2007; Edwards and Le, 2010; Harvey and Blackwell, 1999; Throsby and Hollister, 2003; Vaughan et al., 2008). It is clear that creative and performing arts graduates face and live a different career path and type to the traditional linear career (Bridgstock, 2011; Harvey and Blackwell, 1999). Further, perceptions in the general community about the risks associated with the pursuit of a career in the arts reflect the challenges associated with a non-traditional career path. It is difficult, however, to determine the extent to which prospective students and even new graduates are fully aware of the difficulties they may face in securing meaningful and ongoing employment in their preferred area of practice (Victorian College of the Arts, 2004). It therefore remains the case that career development within the arts is a ‘complex process that warrants a unique approach to gaining an understanding of what contributes to successful workforce participation and work outcomes’ (McCowan and Wyganowska, 2008: 29).
Bridgstock (2011) refers to the emerging discourse around the ‘portfolio’, ‘boundaryless’ and ‘protean’ career types, espoused as not only relevant to creative and performing artists but ideal for the creative industries sector, where work is often contract based, short term and cyclical (Australia Council for the Arts, 2010; Bennett, 2009; Bridgstock, 2011; Guile, 2006; Hartley, 2005; Markusen, 2006). Preparing students for the realities of the workplace and also the likely career types they will experience is therefore critical in terms of higher education curricula. A number of authors highlight the importance of this kind of preparation as part of creative and performing arts degrees, for example:
Ball (2003) refers to the fact that graduates are increasingly ‘expecting to have some experience of the workplace as a desirable element of their degree courses’ (2003: 22); Guile (2006) suggests that government funding for tertiary students should include support for ‘work placements and access to network and network development, which have a demonstrable track record for facilitating access to the creative and cultural sector’ (2006: 438); Bennett (2009) outlines the views of some recent graduates who argue that they should have received more focus on ‘career development and industry-based experience’ (2009: 320), which reinforces the earlier views of Harbour (2005) and Brown (2007); Bennett (2009) also argues that for students in the performing arts the provision of a ‘realistic worldview is essential to students’ career development’ (2009: 325); Bridgstock (2011) states that graduates will require ‘well-developed career management competencies’ (2011: 9).
Given the literature which highlights the value and impact of work-integrated learning opportunities for undergraduate students in general, alongside the findings of studies specific to artists (Beckman, 2007; Blackwell et al., 2001; Smith et al., 2010), it is arguably the case that work-based learning is essential when training undergraduates in the creative and performing arts.
Tertiary institutions for some time have taken on board the need to look specifically at employability issues, including generic skills or attributes, as well as the implementation of specific strategies for creative and performing arts students to bridge the gap between study and the work environment (Ball and Shreeve, 2008; Brown, 2007; Clews and Mallinder, 2010; Daniel 2010; Draper and Hitchcock, 2006). As part of these initiatives, internships 1 or work placements – under the banner of work-integrated or authentic learning that stems from the experiential learning social process (Kolb, 1984) – are gaining increasing attention. A key aspect of experiential learning theory, which is of particular relevance to the challenges outlined earlier in this article, is the opportunity for students to assimilate ‘new experiences into existing concepts’ and to accommodate ‘existing concepts to new experience’ (Kolb and Kolb, 2005: 194). The model of integrating theory and practice within an authentic context better prepares graduates for the competitive professional environment that awaits them (Tompkins and Schlesinger, 2010). While these kinds of experiences have proven to be highly successful across a range of areas for some time (e.g. nursing, education), they now increasingly involve the creative and performing arts (Ball and Shreeve, 2008; Bennett, 2007; Blackwell et al., 2001; Brown, 2007; Draper and Hitchcock, 2006; Guile, 2006; Harbour, 2005; Hunt et al., 2010).
In an early study involving art/design students in the United Kingdom environment, Blackwell et al. (2001) highlighted numerous benefits of work experience or placements and argued that ‘there is significant anecdotal evidence about the efficacy of work experience in general, and of embedded work placements in particular’ (2001: 270). In their study, they report on the findings of approximately 2000 art/design graduates who were asked to reflect on a range of work preparation aspects, including the availability and value of work experience or internships. Interestingly, while only 29% of the students had the opportunity to undertake work experience, these students demonstrated ‘higher rates of full-time permanent employment after graduation, a more favourable view of the undergraduate programme, and a belief that their employability skills had been more strongly developed in the undergraduate years’ (Blackwell et al., 2001: 278). While a significant study and one of the few specific to creative and performing arts students, on this occasion the authors did not pursue the specific views of the industry practitioners involved in the hosting of students on work experience, or provide qualitative insights into the view of the students themselves. A lack of research evidence at the time in terms of the value and impact of work experience or placements was also noted by the authors.
Although further studies specific to creative and performing arts students are limited, a recent study in the Australian context offers some additional insights into the importance of internships for students in the creative and performing arts (Smith et al., 2010). In this study, the researchers at one large metropolitan university undertook a review of the assessment practices they were using when assessing internships (Smith et al., 2010). As part of foregrounding their study, these researchers contextualized the value of non-university learning and identified how it is substantially different to formal academic study; thus the assessment should more closely align with the nature of the tasks in the workplace. Consequently, Smith et al. (2010) undertook to explore the perspectives of students, academics and employer groups on existing procedures. As a consequence of this review and the feedback from various stakeholders, less academic work was required, with more of a focus on the reflective process of identifying actual learning while in the workplace, as well as greater emphasis on the employer’s or supervisor’s report. Another significant development in this context is the way in which the external employer or supervisor would assess students according to expected capabilities or standards – this particular area is soon to become a requirement of all academic institutions in Australia as a consequence of the introduction of the Tertiary Education Quality Standards Agency framework for assuring threshold learning outcomes.
Interrogating the issues: A regional Australian context
The researchers currently teach at a small contemporary creative and performing arts school in regional Australia where the majority of the students are from the catchment area and often the first family member to attend university. Therefore, the transition to work is strongly in the minds of these students and their parents. Consequently, significant attention has been dedicated to these issues with significant structural changes made to the three-year undergraduate curriculum. For example, internships under the broad strategy of work-integrated learning have received increasing attention within the curriculum. While in the early stages internships were an optional activity undertaken by some students, in the last five years it has been a compulsory requirement for all final-year students to undertake a negotiated internship 2 in industry for a minimum of one week in their final year. In addition to receiving a formal report from their supervisor in industry, students are required to reflect on the internship in writing, considering key learning experiences, career theory in practice, as well as an overview of how the experience will inform their future actions and career planning.
Previously, no formal investigation of this aspect of the curriculum had been undertaken, hence research was deemed necessary not only to determine the extent to which this strategy was of benefit to students as they moved into the workplace, but additionally to gather feedback from the hosts of these student interns, that is, the employers and industry representatives themselves.
While the literature referred to the benefits of internships, evidence previously obtained in the researchers’ institutional context had only been anecdotal; hence this research would enhance the validity of the curriculum and enable a more formalized research-led teaching approach. It was initially acknowledged that academic internships are a three-way partnership between the university, the internship site and the student (Westerberg and Wickersham, 2011). Therefore, the impact and value of internships for all key stakeholders became the research focus of the study, not just the impact and value from the students’ point of view. Hence a pragmatic research paradigm or worldview (Creswell, 2009) was adopted in order to:
explore the impact of the actions taken by educators, employers or supervisors and students; retain as central to the research the ‘problem’ or challenge of creating a smoother transition from study to work; enable the researcher to have choice in the methods and techniques applied given the real-world practice and nature of the issues.
Given the fact that many of the school’s graduates typically work in the university’s geographical catchment area, the two stakeholder groups relevant to understanding the key issues were deemed to be the employers in this region, as well as the graduates from the programmes. The data collection tools were designed to capture the graduates’ experiences and perceptions of internships, including those who had not had the opportunity to undertake such an experience as part of their studies. The employers’ perceptions of the work-integrated learning experience from their perspective as mentors and members of a profession were also sought.
Surveys for each stakeholder group were chosen as the most efficient method by which to gather anonymous data regarding the respondents’ experiences. Two surveys were therefore designed, tested and implemented using the SurveyMonkey online platform, one for each of the employer and graduate groups. The use of an online survey was considered an efficient way of generating both quantitative and qualitative data and had the additional benefit of offering the respondents greater anonymity, which can often result in more honest responses (Erickson and Kaplan, 2000).
Overview of ordered category questions: employer and graduate surveys.
Qualitative text data, generated using open-ended survey questions, can be used to clarify and provide further insight into respondents’ experiences (Jackson and Trochim, 2002). In this case, these data were intended to contribute to a richer description of the value and impact of the experiences than that provided by the ordered category item responses alone. Specifically, for the graduates who participated in an internship, the open-ended survey questions addressed the type of experience undertaken and the benefits and challenges associated with the experience. For the graduates who had not participated in such an experience, the questions addressed the reasons associated with their retrospective view of an industry placement as potentially beneficial or not. The employer survey included open-ended questions which addressed the benefits and challenges for the employer and the workplace associated with providing an internship opportunity and participating in one. The value and impact of the experience for both the employer and the workplace were explored.
The school’s database of creative businesses and/or organizations in the geographical catchment area was accessed, and a list of contactable graduates was obtained from the school’s records with supplementation and advice from staff. A sample of 120 creative businesses/organizations and 150 contactable graduates was identified and viewed as sufficient for the purposes of this study. The survey was subsequently sent via email to the two samples with an invitation to participate. Each survey remained open for one month, and stakeholders were advised that their involvement was voluntary. In terms of the analysis process relevant to the open-ended survey responses, an inductive reasoning approach was applied in order to identify specific issues raised by respondents. The issues identified were then categorized according to key themes to emerge from the data. Relevant subsets of the data were also quantized and tables used to create summaries of key findings.
Profiling the survey respondents: Employers and graduates
Profiling the employers.
The respondents represent a balance of genders and variety of disciplines of the arts, with a significant number with extensive experience in the sector. Given the nature of the local area, which consists of a number of small regional towns and cities in the north-eastern geographical area of Australia, it is also not surprising that the majority are working in the small business area, freelance or across multiple roles (e.g. freelance photographer, events producer, private art teacher).
Profiling the graduates.
The data reveal that the majority of the graduates are female, in the 20–35 age bracket, and hold a Bachelor’s qualification. There is also a reasonable representation of the five study areas offered within the undergraduate programmes.
Reflections and perceptions of internships
Employer experiences and perceptions of hosting students as interns.
Table 4 offers insights into the employer experience and also indirect insights into the behaviours and commitment of students to being on an internship; these reveal the fact that it is not always an easy relationship between the workplace and student, nor are students necessarily engaged actively in the process and tasks. It was encouraging to note the value of the internship experience for the employers, who mainly identified benefits for themselves (fresh ideas, networking opportunities) and also achieved a significant level of satisfaction by helping students to develop (watching students flourish). While there are numerous positive outcomes and experiences, it is also clear that there are logistical issues and risks associated with placing students in the workforce, even for a short period of time. The data also highlight the impact of the student’s preparation for and contribution to the situation, hence identifying that the success of such experiences relies as much on the student’s participation and attitude as it does the role of the educators and employers in creating and preparing students for an internship experience or opportunity. Theorists disagree about whether traits such as self-confidence, openness to experience and initiative can be developed during higher education (Bridgstock, 2009); however, the data continue to highlight the importance of the development of specific employability skills prior to internship opportunities.
In terms of students’ experiences, the majority of graduates (69.5%) indicated that they had completed an internship during their studies, with these ranging from a 20-hour block right through to four weeks placed in industry, with several students undertaking placements in more than one professional environment. In terms of these experiences, the qualitative comments were generally positive or negative, with exemplar comments about the positive aspects as follows:
I gained a better understanding of the area I wanted to work in. Insights into the management of an arts organisation and the skills required to run my own company. I learnt what the true work environment was like – all of the ‘myths’ were dispelled and the reality of the work environment set in. Good networking for future job prospects. An inside view of small business operations. Hands on experience in my chosen field, later leading to full time employment for two years.
Challenges identified by this sample included:
Being given menial tasks. The costs incurred. Feeling inadequate at that given time. Getting work done in an allotted time. Working with demanding clients. Finding a professional willing to take on a student for placement.
While the benefits highlighted above reflect the value of such activities (i.e. learning, industry knowledge, experience, employment prospects), the challenges are indeed indicative of the differences between the worlds of study and work: for example, the ‘live’ nature of working with clients, of meeting strict deadlines and having to undertake tasks which appear to be mundane. Personal challenges are also raised, and this suggests to curriculum designers the need to look at personal preparation for internships, not just the extent to which skills and knowledge are sufficiently developed, but rather how to ensure students are personally ready and motivated for this level of direct engagement with the sector.
Of the students who did not complete an internship during their degree studies, the majority (83%) wished that they had, with a small number indicating ‘no’ (8.5%) and the same number not sure about whether they would have liked this opportunity. Indicative reflections from the 83% who indicated a preference for having had an internship experience include the following:
It would have made the start to my professional career potentially quicker and given me a wider range of options. It helps you to network and learn quickly on the job and can lead to career opportunities. Being able to make genuine contacts in the industry is the hardest part of finding work once students have graduated. I believe that industry placement is crucial to prepare students for the world outside of university life. Work in the real world is vastly different than what my expectations were at university.
Again, while not necessarily surprising, these insights confirm that internships and direct connections to industry are seen as a highly valuable opportunity for the majority of students, even those who had not been formally required to undertake them. While there are challenges associated with this process and it is not always entirely successful for either party, on balance the positives appear to outweigh the negatives.
Implications and directions
The findings of this study, albeit involving a relatively small sample of employers and graduates, offer numerous opportunities for further research and curriculum development, as well as providing broader insights for the sector. It is clear to the educators currently managing this curriculum requirement that internships are of significant benefit, not only in terms of how students develop insights and new skills, but also for employers who gain from the process as well. At the same time, there are key challenges for both parties, with issues of concern raised around students’ preparedness and engagement with the tasks, as well as employers’ expectations and challenges in accommodating students during their busy schedules. Additional complications emerge when considering issues such as the methods appropriate to establishing internships (student, employer or educator driven), the timing and location of such experiences, support for and assessment of students in situ, as well as the most effective ways of having students reflect on their learning after a period in industry and apply this learning to their future career development. Therefore it is an ongoing issue for educators to develop the most effective ways of responding to these various challenges and maximizing the potential value of work-based learning.
In addition to the key findings and insights to emerge, this preliminary study raises a number of significant questions for educators working in the creative and performing arts, each of which opens up the opportunity for additional research and inquiry:
In what ways can the relationship between the university and the creative industries sector be developed and/or nurtured to further enhance the potential for students to engage in meaningful work-based experiences in the sector? What is the optimal balance between university-required and student-driven internships, and what role should the industry sector play in the design of these opportunities? In what ways is it useful or possible to test and determine the point at which a student is personally and/or educationally prepared to engage directly with the industry sector? What is the appropriate balance between the development of discipline-based skills (e.g. software knowledge, technical skills, understanding of historical contexts) and those required for the profession (e.g. business, self-promotion and soft skills)? Given the recommendation by Bridgstock (2009) to integrate career management skills from the first year of tertiary study, would a staged approach to internships such as that typically adopted in teacher training (i.e. Education) be a suitable model to apply to creative and performing arts programmes?
In conclusion, there is sufficient evidence in this study to propose the value of continuing to require that students undertake internships in industry. However, there are significant opportunities for further research in this area. For example, the educators involved in this study are currently reflecting on the ways in which a staged approach to internships, as indicated above in relation to the methods typically adopted in teacher training, might in fact prove to be a significantly beneficial strategy for students in creative and performing arts: that is, the formalization of first-year observations of industry practice, that then leading into supervised internship-style experiences in second year, culminating in intensive and student-led capstone experiences in the final year, which could in fact lay the platform for a much more successful transition to the creative industries sector. Ultimately, and given the rapidly changing nature of the workplace and the growth in the number of creative and performing arts graduates, it is critical that educators pay close attention to the concept of work-integrated learning, in order to cater for the particular challenges that graduates will continue to face as they seek to establish a meaningful and viable career in the creative industries.
