Occupancy Quality Predictors of Office Worker Perceptions of Job Productivity

Abstract

This paper describes use of a perceptual response survey instrument to assess the degree to which rankings by office workers of different key attributes of occupancy quality predict worker perceptions of their on-the-job productivity. Data were collected from a total of 434 workers employed in 10 different office sites. Results show that perceived levels of productivity are significantly correlated with rankings of perceived overall physical work environment and job quality. The correlation between perceived levels of productivity and perceived overall organization quality is marginally significant. No significant correlations are observed between perceived levels of productivity with rankings of perceived overall compensation, work station, and employment quality. The results should benefit employer decision-making regarding human factors/ergonomic (HF/E) interventions to improve office worker productivity.

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