Warnings can play an important part in safety through informing people about hazards and encouraging safe behavior. The effectiveness of warnings, however, can be reduced by contrary messages that counteract the safety information. This paper reviews empirical support and challenges for understanding the effects of contrary messages, including messages that are intended to influence risk perception and behavior (anti-warnings) as well as those that do not proceed from such intentions (pacifiers).
Get full access to this article
View all access options for this article.
References
1.
AdamsA.BochnerS.BilikL. (1998). The effectiveness of warning signs in hazardous work places: cognitive and social determinants. Applied Ergonomics, 29 (4), 247-254.
2.
ANSI Z535.4 (2011). Product Safety Signs and Labels. New York: American National Standards Institute.
3.
AyresT. (2006). Fifty years of warning researchers. Proceedings of the 50th Annual Meeting of the Human Factors and Ergonomics Society, 1794-1797.
4.
AyresT.GrossM.HorstD.WoodC.BeyerR.AcombD.BjelajacV. (1990). Do subjective ratings predict warning effectiveness?Presented at the 34th Annual Meeting of the Human Factors Society, Orlando.
5.
AyresT. J.WoodC. T.SchmidtR. A.McCarthyR. L. (1998). Risk perception and behavioral choice. International Journal of Cognitive Ergonomics, 2 (1-2), 35-52.
6.
AyresT.WoodC.SchmidtR.YoungD.MurrayJ. (1998). Effectiveness of warning labels and signs: An update on compliance research. Proceedings of the Silicon Valley Ergonomics Conference & Exposition, 199-205.
7.
BohmeS. R.EgilmanD. (2006). Consider the source: warnings and anti-warnings in the tobacco, automobile, beryllium, and pharmaceutical industries. In WogalterM. S. (Ed.), Handbook of Warnings. Mahway, NJ: Lawrence Erlbaum Associates.
8.
CampbellB. J. (1987). The relationship of seat belt law enforcement to level of belt use. University of North Carolina Highway Safety Research Center, HSRC-TR72.
9.
CoxE. P.WogalterM. S. (2006). Warning source. In WogalterM. S. (Ed.), Handbook of Warnings. Mahway, NJ: Lawrence Erlbaum Associates.
10.
DingusT. A.WreggitS. S.HathawayJ. A. (1993). Warning variables affecting personal protective equipment use. Safety Science, 16, 655-673.
11.
DuffyS. A.BurtonD. (2000). Cartoon characters as tobacco warning labels. Archives of Pedeatric and Adolescent Medicine, 154, 1230-1236.
12.
EdworthyJ.DaleS. (2000). Extending knowledge of the effects of social influence in warning compliance. Proceedings of the Human Factors and Ergonomics Society 44th Annual Meeting, 107-110.
13.
EgilmanD. S.BagleyS.BiklenM.GolubA. S.BohmeS. R. (2003). The beryllium “double standard” standard. International Journal of Health Services, 33 (4), 769-812.
14.
FrantzJ. P.MillerJ. M.MainB. W. (1993). The ability of two lay groups to judge product warning effectiveness. Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, 989-993.
15.
HoustonD. J.RichardsonL. E.Jr., 2005). Getting Americans to buckle up: the efficacy of state seat belt laws. Accident Analysis and Prevention, 37, 1114-1120.
16.
KalsherM. J.WilliamsK. J. (2006). Behavioral compliance: theory, methodology, and results. In WogalterM. S. (Ed.), Handbook of Warnings. Mahway, NJ: Lawrence Erlbaum Associates.
17.
LaugheryK. R.WogalterM. S. (2006). Designing effective warnings. Reviews of Human Factors and Ergonomics, 2 (1), 241-271.
18.
LehtoM. R. (2006). Human factors models. In WogalterM. S. (Ed.), Handbook of Warnings. Mahway, NJ: Lawrence Erlbaum Associates.
19.
McAuliffeR. (1988). The FTC and the effectiveness of cigarette advertising regulations. Journal of Public Policy and Marketing, 7, 49-64.
20.
McGuireW. J. (1968). The nature of attitudes and attitude change. In LintzeyG.AronsonE. (Eds.), Handbook of Social Psychology. Reading, MA: Addison-Wesley.
21.
MullenB.CopperC.DriskellJ. E. (1990). Jaywalking as a function of model behavior. Personality and Social Psychology Bulletin, 16 (2), 320-330.
22.
OrtizJ.ResnickM. L.KengskoolK. (2000). The effects of familiarity and risk perception on workplace warning compliance. Proceedings of the IEA 2000/HFES 2000 Congress, 4, 826-829.
23.
PompitakpanC. (2004). The persuasiveness of source credibility: a critical review of five decades’ evidence. Journal of Applied Social Psychology, 34, 243-281.
24.
RacicotB. M.WogalterM. S. (1995). Effects of a video warning sign on behavioral compliance. Accident Analysis and Prevention, 27(1), 57-64)
25.
RogersW. A.LamsonN.RousseauG. K. (2000). Warnings research: an integrative perspective. Human Factors, 42 (1), 102-139.
26.
ShaverE. F.YoungS. L.FrantzJ. P.RhoadesT. P.HallS. M.ShahR. J. (2006). Comparison of ANSI and ISO standard formats on people’s response to product warnings. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, 2197-2201.
27.
SternthalB.DholakiaR.LeavittC. (1978). The persuasive effect of source credibility: tests of cognitive response. Journal of Consumer Research, 4, 252-260.
28.
VredenburghA. G.Helmick-RichJ. (2006). Extrinsic nonwarning factors. In WogalterM. S. (Ed.), Handbook of Warnings. Mahway, NJ: Lawrence Erlbaum Associates.
29.
WarnerK. E. (1977). The effects of the anti-smoking campaign on cigarette consumption. American Journal of Public Health, 67 (7), 645-650.
30.
WienerJ. L.MowenJ. C. (1986). Source credibility: on the independent effects of trust and expertise. Advances in Consumer Research, 13, 306-310.
31.
WogalterM. S. (2006). Communication-human information processing (C-HIP) model. In WogalterM. S. (Ed.), Handbook of Warnings. Mahway, NJ: Lawrence Erlbaum Associates.
32.
WogalterM. S.AllisonS. T.McKennaN. A. (1989). Effects of cost and social influence on warning compliance. Human Factors, 31 (2), 133-140.
33.
WogalterM. S.BarlowT. (1990). Injury severity and likelihood in warnings. Proceedings of the Human Factors and Ergonomics Society 34th Annual Meeting, 580-583.
34.
WogalterM.S.DesaulniersD. R.BrelsfordJ. W.Jr. (1987). Consumer products: how are the hazards perceived?Proceedings of the Human Factors and Ergonomics Society 31st Annual Meeting, 615-619.
35.
WogalterM. S.YoungS. L. (1991). Behavioral compliance to voice and print warnings. Ergonomics, 34 (1), 79-89.