NASA Goddard Space Flight Center is the site of command, control, and communication support for NASA near-earth satellites. Recently, human factors has been incorporated into the control room design process. The first project was the Earth Radiation Budget Satellite (ERBS). This paper summarizes the results of the ERBS human factors analysis, discusses the problems of human factors involvement in the Goddard design process, and identifies and discusses issues likely to determine the effectiveness of future Goddard human factors analyses.
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