Thirty subjects used a process control simulation to make six batches of ice cream each, using touchscreen input three times and speech input three times. Touchscreen and speech inputs were statistically compared for time to task completion, process control related errors, wrong input mode errors, input-device-related errors, total errors, and opinions about preferences and feelings of control.
A touchscreen is the recommended operator input device for control of simple batch processes, based on the results of this experiment.
Get full access to this article
View all access options for this article.
References
1.
AlbertA. E., “The Effects of Graphic Input Devices on Performance in a Cursor Positioning Task,” Proceedings of the Human Factors Society, October 1982, pp. 54–58.
2.
BennionS. I.CreagerJ. P.Van-HoutenR. D., “Touch Sensitive Graphics Terminal Applied to Process Control,”Computer Graphics, 15, pp. 342–350.
3.
CooperM., “Human Factor Aspects of Voice Input/Output,”Speech Technology, 1987, 3, pp. 82–86.
4.
LundquistE.“Voice-Input Systems Make Inroads into Industrial Applications,”Mini-Micro Systems Magazine, 1982, 15 (10), pp. 165–172.
5.
NelsonD. L., “Use of Voice Recognition to Support the Collection of Product Quality Data,” Proceedings of Speech Tech 1985, 1985, pp. 268–272.
6.
PfauthM.PriestJ., “Person-Computer Interface Using Touch Screen Devices,” Proceedings of the Human Factors Society, October 1981, pp. 500–504.
7.
PotterR. LWeldonL. J.SchneidermanB., “Making Touch Screens Effective: An Experimental Evaluation of Three Strategies,” Chi 1988 Conference Proceedings, May 1988, pp. 27–32.
8.
RasmussonP. R., “Summary of Several Industrial Voice Data Collection Applications,” Proceedings of Speech Tech 1985, April 1985, pp. 257–260.
ShirleyR. S., “Human Factors Features of Touchscreens, Hardware, and Software,” Proceedings of the Instrument Society of America, October 1986, pp. 861–869.
11.
SimpsonC. A.McCauleyM. E.RolandE. F.RuthJ. C.WilligesB. H., “System Design for Speech Recognition and Generation,”Human Factors, 27, 1985, pp. 115–141.
12.
UsherD. M., “Comparison of a Touch-Sensitive VDU and Computer-Aided Keypad for Plant Control,”Display Technology and Applications, 4 (3), pp. 157–161.
13.
ValkM. A., “An Experiment to Study Touchscreen ‘Button’ Design,” Proceedings of The Human Factors Society, October 1985, pp. 127–131.