Abstract
This case study challenges readers to consider a contemporary issue for campus threat assessment and emergency preparedness: gang presence on college campuses. A body of research examining the presence of gangs and gang activity on college campuses has developed, revealing that gangs pose a viable threat for institutions of higher education. The question of whether and how to confront this issue raises questions regarding student safety, success and retention, as well as violence on campus. This case study presents a developing scenario, in which readers are asked to make decisions prior to more information unfolding. It is designed to address the question of campus safety, and focus current and future campus administrators on the complexities of the emergency response process.
Incorporating Gang Presence Into Crisis Management (CM) Protocols
What happens when there are deviant people living in residence halls and matriculating on campus? This is a question one of the authors asked herself in 2009 when, while working in a student affairs position, her supervisor presented the staff with a list of names; the list contained students who were believed to be either gang-affiliated or actual gang members. Gang presence on college campuses poses a contemporary issue for campus threat assessment and emergency preparedness. The questions of whether and how to confront this issue raises additional questions surrounding student safety, success, and retention, as well as violence on campus.
Literature Review of Gang Presence at Institutions of Higher Education
A body of research examining the presence of gangs and gang activity on college campuses has developed within the past decade (e.g., Cadwallader, 2010; Cureton & Bellamy, 2007; Smith, 2013). The results of this research suggest that gangs pose a viable threat for institutions of higher education (Alpert et al., 2013; Smith, 2013). Although counterintuitive to what most campus employees believe about their students, there appears to be a subset of matriculating college students across the country who are either gang affiliates or gang members (National Gang Intelligence Center [NGIC], 2013). A gang affiliate is someone who “is knowledgeable about the gang within a specific residential area and is therefore held responsible for that gang’s offensive activities” (Cureton & Bellamy, 2007, p. 32), whereas a gang member is someone who “has been fully initiated into the gang, openly claims gang allegiance, and participates in the crime and violence associated with the gang in order to enhance individual and gang status” (Cureton & Bellamy, 2007, p. 32). According to the NGIC, gang presence in educational spaces is a continuing issue. Although gangs often begin to recruit members as early as primary school (Cureton & Bellamy, 2007; NGIC, 2013), “more gang members are gravitating toward colleges to escape gang life, join college athletic programs, or to acquire advanced skill sets for their gang” (NGIC, 2013, p. 5).
The reasons for a gang member to apply to college include benefits both to the gang and to the individual. As their criminal sophistication continues to evolve, gangs are more in need of highly educated members (NGIC, 2013; Smith, 2013) and thus benefit when college-educated members apply their knowledge and skills to gang activities and business ventures. Even if a gang member attends college away from home, college attendance does not excuse a member from responsibility to the gang (Cureton & Bellamy, 2007). Cureton and Bellamy (2007) interviewed a student gang member who was preparing to drop out of college at the end of his junior year. When asked about the reasons for leaving, the student noted the stress of balancing academic and gang responsibilities, the tension between academic values and street values, and the desire to leave the financial hardship of college life to return to a lifestyle of making quick money through illegal activity. Responsibility to the gang may be different for high-profile students. Rojek, Decker, Alpert, and Hansen’s (2013) participants were student athletes who noted that gang members attending college on an athletic scholarship are allowed a break from gang activity during the academic year. Regardless of student status, research on gang activity has suggested that gang membership is a salient identity and an appealing option for gang-affiliated students. While attending college, the gang continues to provide the benefits of protection and updated information on current events in the life of the gang. After leaving college—either as a graduate or a drop out—gangs have proven to be able to compensate members at much higher rates than any entry-level position would compensate a recent college graduate (Smith, 2013). For the student interviewed by Cureton and Bellamy (2007), “continued affiliation [with the gang while attending college] afforded the confidence that academic failure could be traded for street success” (p. 46).
In 2011, CBS and Sports Illustrated partnered to report on the influence of gangs on students in sports (Keteyian, 2011). The report highlighted college campuses where either students have been victims of on-campus crime perpetrated by gang members, or students have been charged with gang-affiliated criminal involvement. In addition, Rojek et al. (2013) note that student “athlete victims [of gang-related crime] have come from community colleges, small universities, and universities with major sports programs” (p. 457). As gangs pose a viable threat for institutions of higher education, it is important that college campuses (especially those that are located in an area where gangs are known to be present) incorporate gang presence or gang-related violence into their crisis response plans: “Given that gang members are already on many of the college campuses across the country by virtue of academic or athletic recruitment, there is a need to examine gang culture” (Cureton & Bellamy, 2007, p. 46).
Both gang presence in the community surrounding a campus and the admission of gang-affiliated students into the institution can produce challenges. Having presented an overview of the potential challenges posed by these circumstances, we now present the case study narrative, followed by our teaching notes, both of which are intended to help prime educators for the type of emergencies that may result from the presence and/or activities of gang-affiliated students. Although our overview and case study is focused on gang members in higher education, this issue is also pertinent for those educators in the K-12 arena. It is during the primary and secondary school years that young people are first introduced to and inducted into gang membership. Thus, the questions we raise about how to prepare for, intervene with, and support student gang members and affiliates are germane to the work of all educators.
Following this paragraph is a case study that asks readers to consider several questions surrounding the topic of preparing for and responding to student gang members. The case study is broken into several sections with instructions to “STOP” every so often and consider a set of debriefing questions regarding the newly presented segment of the unfolding scenario. This format allows readers to pause and think about how they might respond to a situation that involves gangs as they learn more information about the incident. Although the incident begins with a now familiar event, the presentation of a gang list, the remainder of the scenario is imagined. Although it is not intended to mirror the events of any existing true story, it provides a realistic account of how events could unfold, given a gang presence on campus. The case study includes the functional areas and positions that are noted as most likely to be represented on a campus CM team (Shaw, 2012). Resources related to campus CM can be found in the teaching notes for this case study.
Case Study Narrative
Congratulations! You have just become the dean of students at Any Town University (ATU), a large, public, research institution. Although the campus is located in a fairly rural area, it draws many of its students from the urban center of a nearby metropolis. Over the past 10 years, there has become an increasing problem with off-campus violence attributed to gangs. The local and university police have joined forces to monitor the gang activity on campus and recently put together a list of all ATU students who are also active gang members or gang affiliates. In your role as dean of students, you chair ATU’s institutional response team (IRT) that includes representatives from the following offices: university police, counseling, university communications, residence life, and the general counsel. As you are meeting with various departments and campus partners during the first few weeks on the job, you are stunned to be handed the gang list from the chief of campus police during your initial meeting with the IRT. He tells you that you might want to circulate the list through the staff just so they are aware. STOP
What follow-up questions would you ask regarding the list?
What do you do with the list?
Does a gang list warrant a different response than a student of concern list?
What kind of response plans would you make regarding gangs on campus, if any?
It has been few months since your meeting with the police chief, and the threat of gangs has all but left your mind. In the wee hours of the morning, you awake to the sound of your cell phone. The director of residence life shakily tells you that there has been a shooting in Williams Hall, an on-campus residence hall, and three students have been injured. He does not know more than this at the moment, and asks you to come to campus immediately as the media has already started to arrive. STOP
What do you tell the director to do at the end of your phone call?
What are your next steps?
When you arrive at Williams Hall, you see distressed students huddled in groups outside the hall, police cars, and ambulances. You find another member of the IRT, and they tell you that two of the people involved were students and the third was not affiliated with ATU. All three people have died of gunshot wounds, and it looks like the violence was gang related. Michael Smith (your heart sinks because you knew Michael, he was a rising star on the basketball team) and his roommate, James White, were the ATU students killed, and the third person is yet unidentified. The police have determined that there is not an ongoing active shooter threat to the campus community and that the violence was centralized to Michael and James’s room. As you are trying to get your head around what you just learned, a local news station approaches you. STOP
What do you say to the media?
What are your next steps?
It has been 20 hours since your cell phone rang. You and your colleagues on the IRT have done a good job managing the immediate crisis, but information is surfacing about why this tragic event took place. In the next few hours, you learn that Michael was affiliated with a gang and tried to sever ties when he got his basketball scholarship. They, however, saw an opportunity to expand into ATU and pressured Michael to begin selling drugs to students in his residence hall. A rival gang got wind of it and sent an initiate (later identified as Justin “Slim” Avery) to stop Michael. Things turned violent, and Justin shot Michael and James. Michael was able to reach his gun and shoot Justin before he died. The families of Michael and James are on their way to campus. Michael’s girlfriend has also come forward and needs help coping. STOP
How do you prepare for these conversations?
How much information should be given to the families?
James’s parents are lost in grief and horrified to learn that their son was rooming with a known gang member, resulting in his death. They plan to sue the university. What do you do now?
If you made a crisis plan for gang-related violence at the beginning of the case study, did it work with this scenario?
What do you do when parents want to sue? At what point do you bring legal counsel into this response effort? What about the university communications personnel? Others?
What are some lessons learned from this crisis situation?
Teaching Notes
This case was written to be used in courses within higher education and student affairs leadership programs and in professional development settings with campus administrators. When presented as a form of professional development, this case can be used specifically with IRT members or with all employees in a student affairs division. Although IRT members are the people called in to manage major emergencies, other student affairs administrators—usually entry-level professionals—are the ones on the front-line of support for students. In the case study, the director of residence life delivers the news of a campus shooting. However, a director of residence life on most campuses would learn that there was a shooting in a residential facility because of the actions taken by the student staff and/or entry-level administrators who work and live within that particular building. Furthermore, when one of us received a list of gang-affiliated students at work, it was in an entry-level position.
When presenting this case, we recommend that participants be encouraged to consider the implications of gang presence on current CM policies and practices, including how existing crisis response protocols can be extended to respond to emergent threats. We have administered this case study 3 times to groups of student affairs administrators and graduate students, in both classroom and professional development settings. Therefore, before presenting topics to address when presenting the case, we present notes on formatting the case study experience.
Formatting the Case Study Environment to Achieve Learning Outcomes
We have presented this case in three different formats. The first time it was administered in a large group setting with all question prompts and discussion occurring over the course of an hour. The second time (also in a 1-hr format), the group was separated into small discussion groups in which the participants digested the segments of the case study, and the large group later processed the case study experience together. The final format resembled an extended table top exercise in which people were placed into actual roles on the IRT, received the information regarding the unfolding scenario in real-time fashion, and role-played through the entire scenario. In this format, the group processed the case study experience together at the end of the entire scenario.
In each administration of the case study, there have been people present who hold some knowledge of, or responsibility for, the CM function at their institution. Regardless of professional experience, this case study has been successful in introducing the topic of gang presence to participants and in helping participants consider the potential challenges and implications of working with gang-affiliated students. This is a topic that most participants have reported never considering in their previous work with students. In our three administrations, we have only encountered one person who was aware of the possibility that their campus likely has gang-affiliated students. Participant feedback has indicated that this case study is useful in introducing a contemporary issue, demonstrating how different CM tasks overlap and intersect in the midst of a response effort, and delineating which campus professionals are needed members of an IRT. More specifically, this case study challenges participants to develop the following CM skills:
Topics Raised in the Case
Although this case study may raise general questions about the process of CM, given the intended audience, we focus specifically on the structures in place to assist with campus CM. Staff preparation and training is an important aspect of CM, and there are many available resources for teaching entry-level and para-professional staff how to respond to campus crisis (for example, see Bataille & Cordova, 2014; Deisinger, Randazzo, O’Neill, & Savage, 2008; Harper, Paterson, & Zdziarski, 2006; Zdziarski, Rollo, & Dunkel, 2007). In a previous issue of this journal, Eaker and Viars (2014) provided useful teaching notes on the process of CM that is helpful in training staff and may be adapted to fit this case. Below we focus on structures and mechanisms that higher education leaders might use to respond to the issues present in this case.
Conduct a crisis audit
Student affairs administrators, especially those engaged in the CM function at their institution, need to be aware of new and emergent threats in campus safety. A crisis audit is a systematic evaluation of the types of threats that an organization may face (Rollo & Zdziarski, 2007; Zdziarski, 2006). Zdziarski (2006) provides a spreadsheet that may be used to assess the types of crises and quantity of crises that are potential threats for an institution of higher education. Given the dynamic nature of higher education contexts, it is advisable to revisit previous crisis audits every so often and update emergency response plans and protocols based on the results of such audits.
Identify members of the IRT
Although there are certain position titles that typically hold membership on IRTs (Shaw, 2012), it is also good practice to consider what information and expertise is likely to be most needed during an emergency response. Zdziarski (2006) also presents a stakeholder analysis worksheet that allows one to determine which internal (e.g., campus employees) and external stakeholders (e.g., local law enforcement or service agencies) are most necessary to involve on an IRT, and what level of involvement is required from each potential stakeholder. This worksheet can be helpful in the process of determining how big an IRT should be and which persons should be involved.
Establish memorandums of understanding (MOUs) and mutual aid agreements (MAAs)
Pre-established relationships with local law enforcement help to smooth and expedite a crisis response process (Collier & Hollis, 2007). MOUs and MAAs are written documents between two parties—in this case, an institution of higher education and some other entity, such as the local police department—that establish the parameters and guidelines around how the two entities will interact with one another during an emergency response. In particular, “these agreements typically formalize assistance request procedures, establish command responsibility, confer appropriate enforcement authority upon extrajurisdictional officers, and specify financial obligations such as salary, benefits, and equipment maintenance” (Dunkel & Stump, 2007, p. 129). It might be a helpful exercise to attempt to identify the external entities with which ATU, the institution in the case study, might want to establish such agreements.
Prepare a media plan
The middle of a crisis response effort may feel like one of the worst possible times for news reporters to arrive on campus unannounced; however, when attention-grabbing crises occur on our campuses, the news media often descend on campus seeking to inform readers and viewers of the most current happenings. It is important to engage the media when they arrive to help control the narrative around a campus emergency and the institutional response. Research on the Virginia Tech shooting revealed that media outlets were more likely to use citizen-generated content than official institutional content when reporting on the shootings, and that cable and broadcast news used more citizen-generated content than did newspaper reports (Wigley & Fontenot, 2010). This suggests that it may be helpful to the overall CM process to have campus personnel who have been designated as official spokespersons and are prepared to engage the media on arrival.
Footnotes
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
