Abstract
Engaging in behavior that enhances the socio-psychological relations at the workplace provides a competitive advantage to organizations. Drawing from the emerging positive organizational behavior studies, the present research was designed to analyze the relationship between self-efficacy and resilience to promote workplace well-being. The main aim of the study was to examine the moderating role of resilience between self-efficacy and workplace well-being. About 527 full-time executives from the Indian public and private manufacturing industries participated in the study. Common method variance of the measure was carried out through one-factor test (Podsakoff et al., 2003) using confirmatory factor analysis to understand the bias in responding to our questionnaire. Finally, we carried out a hierarchical regression analysis to test the interacting effect of resilience between self-efficacy and workplace well-being. The result of the study indicates a positive relationship between self-efficacy and workplace well-being. The moderation effect of resilience was also confirmed in the structural equation modeling output through LISREL. Results revealed that executives having higher self-efficacy and resilience will demonstrate a positive attitude toward workplace well-being. Self-efficacy and resilience are malleable in nature and get enriched through observation and learning. This study stands as one of the first few empirical works in positive organizational behavior studies that have been carried out on executives of manufacturing organizations in India. Hence, the findings of the study cannot be generalized beyond manufacturing organizations. The data are collected through random sampling method, hence due care need to be taken while generalizing the result in a larger population, so future research may be carried out on a large sample in diverse organizations and locations to have an appropriate comparison by addressing the effectiveness of resilience on other behavior constructs.
Introduction
Earlier studies have documented that people having high self-efficacy choose to perform more challenging and difficult tasks than the people with low level of self-efficacy, as these people are more encountered with depression (Kasikci & Alberto, 2007), anxiety (Panatik et al., 2011; Sanna, 1977) and helplessness (Pajares & Schunk, 2001; Sherer et al., 1982). The perceived self-efficacy often guides individuals’ actions and helps in their future planning.
Self-efficacy is an indicator of one’s self-evaluation about his/her own strength or competence for executing the action to achieve desired outcomes (Bandura, 1997). This kind of self-belief influences the individual’s choice of activities, efforts, and persistence. Bandura (1989) further states that individuals with low self-efficacy tend to avoid the specific task for accomplishing it compared to their counterparts those who believe they are capable will be more likely to realize the given task. Taking the above studies into consideration, it is felt to explore the role of the above constructs in Indian manufacturing settings which is yet to be explored. Mostly, this sector contributes and enhances the growth of the economy in developing countries. In the Indian context, presently, the Government of India has taken “Make in India” initiatives to start and manufacturing of goods to have competitive prices and economical growth. This led to the building of new infrastructures and huge investment in manufacturing sectors. It enables India to emerge as a potential manufacturing sector hub and drawing attention globally. Hence, the present study has been undertaken in manufacturing industries as it is convenient to study by visiting their workplace to study their psychology and generalize our research due to proximity, geographical locations, culture, and labor orientation.
Well-being is an outcome of the feeling of happiness (Ereaut & Whiting, 2008), satisfaction with varied life experiences that one individual experiences professional and personal life (Harter et al., 2002; Page & Vella-Brodrick, 2009). Many times satisfaction may be in the form of a sense of achievement, utility, belongingness, and no distress, sections, or worry, etc. (Sastre & Ferriere, 2000; Sears et al., 2013; Shek, 1997; VanWel et al., 2000). Psychological well-being is a concept that depicts the feeling of an individual that one pass through in day-to-day life activities and such feelings may range from negative mental state or psychological strains such as anxiety, expression, frustration, emotional exhaustion, unhappiness, dissatisfaction to a positive mental health of deriving joy and satisfaction (Jahoda, 1958; Vansteenkiste & Ryan, 2013). Bornstein and colleagues (2003) defined well-being as “the state of successful performance throughout one’s life course integrating psychical, cognitive, and socio-emotional functions that result in productive activities deemed significant by one’s cultural community, fulfilling social relationships, and the ability to transcend moderate psychosocial and environmental problems”.
Self-efficacy primarily decides the way an individual feels, thinks, act and is proved to be an optimistic feeling providing the ability to cope with a variety of stressors. Coping in the other hand defines the way people manage life conditions that are stressful (Cranford, 2004; Lazarus, 1999) and refers to various cognitive or behavioral efforts used to manage, reduce, or control stress (Infurna & Luthar, 2016; Lowe & Bennett, 2003; Tanaka, 1999). Research on self-efficacy shows scientific evidence that it acts as an antecedent of resilience and has positive effects on well-being. But the effect is often observed indirectly through resilience (Djourova et al., 2019). This finding contradicts previous studies directly linking self-efficacy to well-being (Liu et al., 2010). At the same time, it points out the importance of resilience as a psychological mechanism for the promotion of workplace well-being (Richardson & Chew-Graham, 2016).
To strengthen our argument, we assume that more self-efficacy, the individual will have more coping strategies to stress and demonstrate a positive attitude toward workplace well-being. Therefore, we propose to examine that resilience with a higher level of self-efficacy leads to well-being at work. It is also analyzed during our studies that the role of resilience and self-efficacy is explored very scantly in an Indian manufacturing context. Therefore, the goal of the present study is to examine the self-efficacy and resilience as the predictors of well-being at work in the context of Indian manufacturing industries. This study also gives new dimensions and theoretical insights as it holds significance for practitioners, scholars, and academia.
Review of Literature and Development of Hypothesis
Self-Efficacy and Workplace Well-Being
Self-efficacy affects well-being through various processes through cognitive, motivational, and effective means which leads to changes in attitudes and behaviors that can improve both mental and physical well-being (Bandura, 1995). Research studies also support the fact that there exists a relationship between self-efficacy and health behavior, as higher perceived self-efficacy results in improved physical and mental health (Bandura, 1997; Loeb et al., 2011; Natovová & Chýlová, 2014; Parker, 1998). In a more recent finding, Lipke (2009) asserted that self-efficacy and an individual’s intentions are correlated as people with higher self-efficacy performs better in an interpersonal and organizational setup and flourishes a healthy lifestyle. Self-efficacy influences an individual’s perceptions of stress by decreasing them, which in turn minimizes the health consequences by psychological distress (Godin et al., 2005).
The study of well-being has often been carried out in the context of “quality of life” (Diener, & Rober, 2008), which is generally described in terms of well-being (Diener, 1984), subjective assessment of one’s health condition, and life satisfaction (Headey & Wearing, 1992), etc. Subjective well-being is generally classified as affective, emotional aspects (positive and negative affects) and cognitive, judgmental aspects and they are used to derive life satisfaction (Diener et al., 1985; Tong & Song, 2004). Diener and Diener (1996) reported that people choose to attain positive psychological states and try to avoid or reduce unpleasant states. Hence, it is assumed that they are more likely to use positive coping strategies to remain happy. Abdalla (1995) stated that a person with higher self-efficacy applies better control on personal and professional life events through making sound decisions and therefore achieves optimum well-being. Self-efficacy is also known as one of the key motivational tools for self-development and is associated with a wide range of work outcomes such as job performance and career development (Eden, 2003; Stajkovic & Luthans, 1998). Proceeding from the literature background on the positive effects of self-efficacy on well-being, and based on a critical examination of available literature available, we hypothesize that:
Resilience and Workplace Well-Being
Resilience refers to an individual’s capacity to respond to adversity (Rutter, 1999) and builds up strengths to face changes and to become a better person (Werner, 1995). Bonanno (2004) explains that resilience is considered not just an act of coping with adversities, but also handling them positively to find better meaning in life. Reivich and Shatte (2003) conceptualized resilience as finding new possibilities during adversity. They have prescribed three skills mechanisms to address adversity: assessing risks, understanding one’s capability to undertake risks and getting enriched through dealing with adverse events. Resilience helps in adaptation to fluctuations at work through the flexibility of thought and action (Lee et al., 2013), it also helps individuals to cope with reality and finding meaning during hardship. It supports in bouncing back from setbacks, adversity, and workplace disruptions (DiCorcia & Tronick, 2011; Shin et al., 2012). Thus, it is likely to contribute toward one’s well-being and mental health by reducing the negative effects of daily job hassles. A resilient individual generally shows positive emotion and stability as it helps to cope with the stressful situation better than others and hence making a more balanced way of dealing with it (Ong et al., 2010). Many times adversity found to be having positive outcomes as resilience acts proactively in building an individual’s cognitive and emotional maturity while promoting adaptability skills (Friborg et al., 2003; Wagnild & Young, 1993). A resilient employee shows high in extraversion (Tugade et al., 2004) and emotional stability (Luthar et al., 2000; Riley & Masten, 2005).
Sutcliffe and Vogus (2003) describe resilience as an individual’s ability to absorb strain under adversities, such as a leadership crisis, major organizational change, and production pressures or to cope with external demands by stakeholders. Caza and Milton (2011) affirmed the importance of resilience as it makes an individual grow professionally through developing the necessary competence to face the adversity and challenges at work. Reivich and Shatte (2003) characterized resilience as the ability to conquer challenges while undergoing changes experiencing a different perspective of life. Some other studies reveal that resilience is related to job satisfaction and organizational commitment (Larson & Luthans, 2006). On the other hand, Luthans and colleagues (2005) state that resilience is positively correlated with organizational performance. Hence, we are of the argument that resilience plays a dominant role in creating a happy workforce and the well-being of the employees.
Resilient people are found to have increasing self-reliance (Ryff, 2014), self-awareness, self-disclosure, relationships and empathy (Ryff & Singers, 2006). We have observed these variables being the main constructs of psychological well-being. Several studies have reviewed and underlined the role of resilience in different domains of human endeavor, including workplace activities. It is evident from the scientific literature that resilience is positively associated with employees’ performance (Luthans et al., 2007), work attitude (Larson & Luthans, 2006) and ability to sustain under intense setbacks (Sutcliffe & Vogus, 2003).
During our study, we found there has been inconsistency in the intervention of resilience interventions and one of the aims is to promote individual well-being. Similarly, industrial psychologists tried to posit resilience in all manners as a predictor of workplace well-being with little regard for theory (Britt et al., 2016), hence, clear defined constructs and models would help to give more insights on this subject and will create a platform for better understanding of the domain in terms of theory and practice for academicians and industry practitioners.
Earlier studies suggest that resilience can be nurtured by effectively handling the daily challenges of working life rather than dealing with or fighting against adversity (Campbell et al., 2006; Masten & Reed, 2002; Yu & Zhang, 2007). Further, facing challenges on a daily basis, build internal and external resources fight future challenges, rather than merely helping to recover from present ones (Richardson, 2002). Mental health normally measures a broad range of variables such as emotional stability, curiosity, generosity, and physical energy, etc. In this context, a resilient person handles the day-to-day activities better and hence derives greater mental satisfaction (Masten & Wright, 2010). We are of the argument that resilience helps in developing the competence for facing future events, hence exhibits well-being at the workplace. Therefore, we proposed our second hypothesis:
The Moderating Role of Resilience
Resilience plays an important part in the psychological state of a human being that deals with attachment and understanding the feelings of others (Masten, 2001). Resilience can be improved in various ways especially through enhancement of hardiness, adaptability, and coping strategies (Bonanno, 2004; Infurna & Luthar, 2016). We presume this for resulting in increasing self-efficacy of an individual and well-being at work. Masten and Wright (2010) stated that resilience develops competence, and helps in effective functioning in our social context. Waterman and Collard (1994) argued that a resilient workforce is more dedicated toward continuous learning and keeps abreast of the changes, takes responsibility to derive successes of the organization. The resilient individuals are morally strong and during difficult times, they exhibit their wholehearted commitment toward organizational goals (Bonanno et al., 2011; May et al., 2003). A resilient organization in its true spirit is better positioned than a merely anticipative one (Christianson & Sutcliffe, 2009; Weick & Sutcliffe, 2007).
Since resilience is considered as a trait and state of psychological well-being over a period of time, it should be positively correlated with good outcomes and negatively associated with bad outcomes (Harms et al., 2018). Sutcliffe and Vogus (2003) in their studies mentioned resilient persons who effectively cope with environmental changes continuously renew, improve, and strengthen their capabilities and hence realize the organizational goals. Masten and Reed (2002) suggest that success-oriented individuals are self-motivated and try to develop themselves to effectively deal with uncertainty and adversity at the workplace. Therefore, such individuals have a better sense of self-efficacy that helps them to adapt, grow and deal with future challenges (Luthar et al., 2000). Wilson and colleagues (2005) found that resilient individuals recover quickly from failures and errors and learning from mistakes and use it for their growth. Resilient people are motivated to be seen as competent and well-functioning individuals (Masten, 2007; Masten & Reed, 2002). Considering the above literature, this study argues that, resilience and self-efficacy links for positive with well-being at work. Keeping the above perspective into account, we propose our third hypothesis as follows:
Methodology
Sampling and Settings
Data were collected through an on-line and off-line survey from 527 executives working in public and private sector organizations in India. Executives with two or more years of work experience and with an average age of 32.3 years of age were selected as participants of the present study. All the participants have a graduate degree and belong to manufacturing organizations in India. Around 396 participants (75.14 per cent) were males with an average age of 32.3 years and 226 respondents (42.88 per cent) were from public sector manufacturing industries and rests were from reputed private manufacturing industries. Most of the respondents of the study were having more than 5 years of work experience and placed in middle and senior levels in both the public and private manufacturing industry. The survey questionnaire was presented in the English language as the medium of their education was English and they all were fluent in reading, writing and speaking the English language. The participants were told that the data will be only used for research purposes and the utmost confidentiality of their responses will be maintained.
Measures
The survey instrument consisted of four sections. The first section comprised of demographic information of the respondents. The second section comprised of 10 items measuring perceived self-efficacy adapted from Schwarzer and Jerusalem (1995). Each item is responded on a 5-point rating scale format (1 = strongly disagree to 5 = strongly agree). One sample item of the scale includes, “I can remain calm when facing difficulties because I can rely on my coping abilities”. The reliability of the scale in the present study found to be 0.81. This scale measures one’s perceived self-efficacy. The scale possesses sound internal consistency reliability with a range of alpha coefficient varying from 0.76 to 0.90. Earlier, many other empirical researches have confirmed its global validity (Rimm & Jerusalem, 1999; Schwarzer & Scholz, 2000).
The third section dealt with the measurement of resilience. A resilience scale (RS) consisting of 14 items (Wagnild & Young, 1993) was used to test resilience for overcoming the difficult phase of one’s life. Each item of the scale is administered on a 5-point rating scale varying from 1 (strongly disagree) and 5 (strongly agree). The scale measures five dimensions of resilience such as equanimity, perseverance, self-reliance, meaningfulness, and existential aloneness. The alpha coefficient of the original scale was 0.91 and the reported item-to-item correlation varies from 0.37 to 0.75 at p ≤ .001 (Wagnild & Young, 1993). The concurrent validity of the RS has been reported in a number of earlier studies (Beck & Beck, 1972; Lawton, 1975; Neugarten et al., 1961). The internal consistency (Cronbach’s α) of the RS for the present study was found to be 0.88.
The fourth included the measures of workplace well-being developed by Parker and Hyett (2011). This scale is known as the Workplace Well-Being Questionnaire (WWQ) and is designed to measure the well-being of executives who have worked and spent a fair amount of time in their current organization. It measures four dimensions of well-being at work such as work satisfaction, organizational respect for the employee, employer care, and intrusion of work into private life. The scale items of WWQ are answered on a 5-point rating scale (1 = not at all to 5 = extremely), for the present study. Although the original scale has an acceptable range of reliability (Hyett & Parker, 2015), the internal consistency (Cronbach’s α) reported in the present study varies from 0.93 (intrusion of work into private life) to 0.82 (organizational respect for employees).
Results
Preliminary analysis
The initial analysis revealed that the reliability coefficient values of all the scales used in the present study are within the acceptable range (.60 and above; Sekaran, 1992). Thus, they all qualify for further analysis. The demographic variables in the present study such as age, gender, educational qualification, experience, managerial level were controlled to study its possible confounding effects.
For the sake of convenience, self-efficacy was indicated as SE, resilience as RS workplace well-being as WWB. The descriptive statistics and first order correlation among the variables are reported at Table 1. Experience in the present organisation was found to be significantly correlated with SE (r = 0.41, p < .01) and RS (r = 0.38, p < .01) respectively. Managerial level of sample respondents are positively related with both SE (r = 0.16, p < .01) and WWB (r = 0.12, p < .01). Gender was found to be negatively related to WWB (r = -0.06) indicating the relatively lower values of female executive respondents as compared to their male counterparts. Age was found to be positively correlated with all the three variables: SE (r = 0.16, p < .01), RS (r = 0.08, p < .05), WWB (r = 0.26, p < .01).
Mean, Sd, and Correlation Among the Variables of the Study (N = 527)
Test of Common method Variance (CMV)
The common method variance was assessed by using the method of Single factor testing (Podsakoff et el., 2003). The goodness of fit indices of single factor revealed a poor fit (χ2/df = 11.24, CFI = 0.63, GFI = 0.77, NNFI = 0.62, PGFI = 0.74, RMSEA = 0.23). Therefore, we could conclude that CMV is not a serious threat for further analysis of the data of the present study. In other words, we could state that our study is not affected by the issue of common method bias.
Construct validity
Since there are various ways to ascertain the validity of a scale, we have used the index of construct validity in the present study as it is considered as very important maker of test validity. Construct validity postulates the distinctiveness of a construct among the matrix of other constructs in a proposed framework. Construct validity denotes the degree of response, their measures between the variables and provides necessary scope for development of theory (Peter, 1981). The construct validity of a scale is determined through average variance extracted (AVE) from the variables considered under a study. If the AVE is greater than the correlation coefficients of all the variables, then it denotes the presence of construct validity (Hair et al., 1998). The reliability of the construct specified as composite reliability (CR) is considered ideal if the value is greater than .60 (Diamantopoulos & Siguaw, 2000). The findings of AVE and CR of the present study are presented in Table 2.
Convergent and Discriminant Validity of SE, RS, WWB (N=527)
The bold values in parenthesis denotes the square root values of AVE.
The findings revealed that the AVE values are greater than .50 and the square root values of AVE are higher than its correlates. Further, the CR values are higher than the prescribed cut-off. This ensures the confirmation of achievement of acceptable level of reliability and validity of scales used in the present study.
Test for moderation
Findings Of Hierarchical Regression Analysis (N=527)


For simultaneous assessment of sustainability practices on self-efficacy and workplace well-being the moderation effect was re-examined through structural equation modeling (SEM) by using LISREL 8.52 (see figure 1). We have similar findings where in the interaction term was found to be significantly and positively related with workplace well-being. The fit indices (χ2/df = 2.42; CFI = .95, GFI = .96, TLI = .95, RMSEA = 0.06) indicating good model fit (Byrne, 1998). The findings have re-confirmed the moderating role of resilience between self-efficacy and workplace well-being.
The moderation effect of resilience (see figure 2) on the relations between self-efficacy and workplace wellbeing found to be positive and statistically significant. The moderation analysis was carried out as per the suggestion given by Cohen and Cohen (1983).
Discussion
The present study was intended to examine the association of self-efficacy and workplace well-being and the moderating role of resilience between them. The results have revealed that self-efficacy (independent variable) and the moderating variable (resilience) were positively related to workplace well-being (dependent variable). Further, the interaction effect of resilience was found to be positively related to the criterion variable, i.e., workplace well-being. The said findings suggested that executives with high self-efficacy and strong resilience perceive better workplace well-being. Self-efficacy breeds the tendency to become resilient while facing adverse circumstances (Rutter, 1987). By actuating the motivation and behavioral mechanism, self-efficacy promotes resilience (Werner, 1982) and therefore can address to perceive better workplace well-being. The study supports earlier empirical work suggesting that autonomy is a vital element for promoting self-efficacy among employees (Sousa et al., 2012).
The present study has revealed that resilience acts as a buffer through cultivating executives’ candidness to address workplace changes. Resilience is derived from cognitive adaptation theory (Taylor, 1983) and hence it recommends that self-efficacious employees with the intent of adaptability may try to foresee well-being amidst hectic life events (Wanberg & Banas, 2000). Our study is in line with Luthar and colleagues (2000) recommendations for defining resilience as a kind of inner competence in adverse situations. The study has espoused workplace well-being as the subjective psychological well-being of employees (Hills & Argyle, 2002). The findings confirmed the assertion that perceiving workplace well-being is imperative for a nurturing attitude and outlook toward the organization (Grant et al., 2007).
Managerial Implications
The result of our present study finds that self-efficacy and resilience are pivotal in developing the psychological well-being of employees in the workplace. Our study suggests organizations to focus on devising appropriate strategies to develop attitudinal skills like self-efficacy, adaptability skills, etc. among its employees. The study has proved that self-efficacy is a meaningful concept in promoting employee involvement and therefore HRD and training department should develop activity specific learning programs in their training curriculum for increasing self-efficacy. Counseling can be an important tool to help employees for coping organizational stress as it can improve mental health and well-being at the workplace.
Managers develop organizational resilience by making the organization more adaptable, and capable of responding to adverse conditions, challenging environments by proper understanding structural resources of their people (Sutcliffe, 2011). Understanding the developmental process and growth dimension of resilience and self-efficacy helps managers to focus on developing employees’ interpersonal skills and coping abilities. Periodic Appreciate enquiry on understanding the resilience would help managers to ascertain the strengths and weaknesses of each individual employee at the workplace. In this context, the organization may think of training its leaders on resilience as it will help them to develop greater concern for their subordinates and this in return will build a better interpersonal relationship at the workplace. This kind of proactive HR practice is presumed in improving the coping ability while promoting mental health and well-being among employees.
Conclusions, Limitations, and Future Scope
The objective of this study was to explore the moderating role of resilience between perceived self-efficacy and psychological well-being. Self-efficacy and resilience are malleable in nature and get enriched through observation and learning. Training interventions and dynamic organizational HR policies and practices are expected to improve the perception of workplace well-being among employees. In spite of such propositions, the study carries a set of limitations. First, longitudinal and experimental studies are required to provide more definitive conclusions about the causal effects of resilience on the relationships between self-efficacy and well-being. Second, the data are collected through a random sampling method, hence due care need to be taken while generalizing the result in a larger population. Third, a future study may be carried out in other regions with a large sample size to have an appropriate and acceptable comparison by addressing the effectiveness of resilience on other behavior constructs. The role of emotional intelligence as a potential moderator can be examined on proposed relationships. Finally, the study is exclusively based on executives of Indian manufacturing organizations, hence limits the generalization of the findings.
The above study suggested the following: self-efficacy and well-being are positively related to each other and resilience moderates the relationship between self-efficacy and well-being. The study provides some of the fresh insights on workplace well-being through empirically investigating the boundary conditions. The present work contributed to the external validity of the self-efficacy and resilience relationship by examining them with Indian manufacturing executives. The moderating effect of resilience between self-efficacy and workplace well-being stands is one of the unique empirical works in positive organizational behavior studies. Finally, this study provides a new theoretical framework for understanding the relationship among the above variables of the present study and stands as a guiding path for managers to devise suitable strategies toward creating holistic well-being at the workplace.
Footnotes
Declaration of Conflicting Interests
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
