Abstract
This article introduces a framework of contextual effectiveness to reconcile the persistent gap between patients’ positive experiences with treatments and negative clinical trial outcomes in palliative care. Using medicinal cannabis as an illustrative example, we challenge the statistical assumption that averaging patient responses yields a reliable “true effect” for subjective outcomes like quality of life. We argue that treatment effects vary not only between patients but also within the same patient across contexts and time. While averaging approaches remain valid for discrete symptoms (e.g., pain), a patient’s reported improvement in overall well-being in specific situations may reflect genuine contextual effectiveness rather than placebo or misattribution. Highly individualized findings complicate guideline and funding decisions; hence, we propose a dual-pathway model for evidence generation: traditional randomised controlled trials (RCTs) for population-level efficacy, followed by post-trial contextual surveillance studies (CSS) that empower individualized patient-clinician decisions. This framework maintains scientific rigor while enabling more person-centered care. By recognizing that a patient may be both a “responder” and “non-responder” depending on life context, we offer a paradigm shift in how subjective outcomes are understood, evaluated, and applied in palliative care practice.
Introduction: The Gap Between Patient Experience and Clinical Evidence
Clinicians and patients often disagree about whether a treatment “works.” Clinicians typically ground their positions in evidence interpreting observer-independent hypotheses, while patients rely on lived experience.1,2 When patients with advanced illness report improvement from an intervention, this can conflict with clinical trial findings showing no benefit.
This article argues that such patient-reported improvements can be epistemically justified even when clinical trials report null results.
We illustrate this using data from a qualitative sub-study of a medicinal cannabis trial for advanced cancer.
One participant (Steven [a pseudonym]) described:
“When my daughter was getting married, which was very emotional—so that morning I took two mils. I took another two mils at lunchtime… I got through the day pretty good…and I took another 2 mils [of the blinded trial product—THC/CBD 1:20 (10 mg/200 mg per mL) or placebo] before we did the ceremony… and I was fine until she walked in, then I lost it.”
Does it make sense to ask, “What is the average treatment effect of medicinal cannabis for Steven”? Or is a more relevant question, “In this specific life context, will cannabis help them feel better?”
We propose a framework of contextual effectiveness to answer such questions. First, we clarify what counts as evidence and knowledge in clinical practice.
Note that the qualitative data presented here comprises quotations drawn from two sociologically informed sub-studies embedded within a series of MC trials conducted by the broader research team.3,4 Purposively-sampled interviewees included patients who had participated in one of the MC trials for palliative care patients with advanced cancer. Semi-structured interviews were conducted in person or by telephone, with data collection overseen and/or conducted by experienced qualitative researchers who remained part of the investigative team ongoing.
Guiding interview questions prompted patients to reflect on perspectives of MC and general cannabis use; reasons for participating or not in a trial; conceptualizations of well-being; and experiences of MC during and after trial participation (where applicable). Each interview was recorded using a digital voice recorder and transcribed verbatim; with thematic analysis subsequently undertaken. Sociodemographic details reflected a balance of characteristics: the results from interviews accompanying the first MC trial are reported, and the second accompanying study results are being prepared for publication.1,5
What Counts as Evidence? Epistemology in Palliative Care
Evidence-based medicine (EBM) emphasizes knowledge derived from controlled trials, which works well for objective outcomes like mortality. However, subjective outcomes like overall quality of life (QoL) raise challenges.6–8
Patients’ specific reports of side effects (“this drug makes me dizzy”) are typically accepted without question, but similar reports of benefit (“it helps me relax socially”) are often dismissed if trial data show no average improvement. Although QoL instruments are built from patients’ subjective ratings, their use in evidence synthesis typically involves aggregating scores across times and contexts. 9
In contrast, in clinical encounters clinicians often act on a patient’s specific report of an adverse effect, yet may discount an equally specific report of contextual benefit when it conflicts with averaged trial results. This asymmetry matters because it reveals how subjectivity is treated: individual harms are acted on contextually, while individual benefits are subsumed into averages—exactly the move our contextual effectiveness framework challenges. We argue that a patient’s claim that an intervention helped them is epistemically justified unless undermined by a defeater (a reason that overturns that belief). 10 Importantly, a negative trial result may not qualify as such a defeater for complex outcomes like “feeling better overall.”
We adopt a post-positivist stance: the belief that a mind-independent reality exists but can only be imperfectly known, as opposed to positivism, which assumes objective truths are fully knowable through empirical observation. 11 Whereas positivism presumes that careful measurement can fully capture objective truths, post-positivism concedes that all observation is theory-laden and partial. Critical realism adds that mechanisms operate differently across contexts. 12 Our position extends these insights to argue that, for holistic subjective states, the “mechanism” may be inseparable from the context in which it is enacted. Thus, a patient’s situated testimony—when cogent and coherent with their broader narrative—possesses epistemic weight that population statistics cannot automatically override.
This framing supports a broader justification for patient-reported outcomes in practice. Testimony about subjective states—such as relief, calmness, or engagement—carries prima facie justificatory force because these experiences are accessible only to the person living them. Phenomenological accounts of illness and recovery, as well as the literature on patient-reported outcome measures (PROMs), affirm that such first-person accounts are not only valid but often indispensable in evaluating therapeutic benefit.13,14
Our group has conducted two of the most methodologically rigorous randomized trials of medicinal cannabis in palliative care to date, with a third under way, as well as numerous embedded qualitative substudies.3–5,15 Yet many participants from those trials subsequently obtained cannabis commercially and reported meaningful, context-specific benefit, findings we documented in a post-trial surveillance report of lower methodological stringency. Rather than attributing the disconnect to unidentified responder subgroups or to patients’ misattribution of placebo effects, we propose a framework that reconciles these apparently contradictory observations—one that both clarifies the limits of population-level trial evidence and guides the generation of richer post-trial data.
From average to context: Three frameworks of effectiveness
Three conceptual frameworks help clarify how treatment effectiveness is interpreted and are illustrated in Figure 1 and more formally stated in Supplementary Appendix SA1.

Three perspectives on treatment effectiveness. The first column applies a single universal threshold (
Framework 1: Universal threshold
This model assumes a single underlying treatment effect that applies to all patients. A treatment is considered effective only if the average change in symptom scores exceeds a fixed threshold, such as the minimal clinically important difference. Individual variation is treated as noise, and effects are evaluated purely in terms of population-level means.
Framework 2: Subgroup heterogeneity
This framework acknowledges that treatment effects differ across patient subgroups due to relatively stable traits such as baseline status, genetics, or comorbidities. While still using a population approach, it allows for post hoc or pre-specified identification of “responders” and “non-responders.” However, these categories are typically fixed and linked to individual characteristics rather than context.
Critically, moving from heterogeneity between patients to variation within the same patient marks a categorical shift: the locus of explanation relocates from fixed traits to unfolding contexts, demanding methods attuned to lived temporality.
Framework 3: Contextual effectiveness
This model recognizes that the same patient may have different treatment effects depending on time, setting, emotional state, or goals. What makes them feel better in one situation may have no effect or even be counterproductive in another. Unless there is what we term “contextual collapse” (see “Conceptual clarification” below), trial results are simply an accidental sampling of contexts.
This framework aligns more closely with how patients describe their experiences. As one participant (Jenny [a pseudonym]) noted:
“If I’m in the house and not going out, then it’s fine to take a bigger dose… It makes me go a bit soft in the head.”
This final framework implies a different logic of study design, leading into the next section.
Why better timing alone is insufficient
A common objection to existing trials is that they may fail to detect benefits simply because outcomes are measured at the wrong time or social context. 16 For instance, cannabis might help patients sleep, but if trials assess symptoms during the day, they may miss meaningful improvements.
This view treats context as a modifier of a stable treatment effect. However, for subjective and holistic outcomes like “feeling better overall,” context is not merely a modifier—it is constitutive. The effect is not waiting to be discovered under ideal conditions; it is created in and through those conditions. For guidance on how potentially to study such phenomena, see Box 1.
Conceptual clarification: context is the phenomenon
By
Clinical trials are typically designed to isolate context-independent mechanisms. But when it comes to outcomes like “feeling better,” the very meaning of that outcome is contingent on setting, purpose, and social dynamics.
Take, for example, a patient who uses cannabis. The experience of being “relaxed” might feel comforting when at home with family, troubling before a work call, or meaningless when alone watching sit-com reruns. Averaging across these settings erases precisely what matters: the situational meaning. Explaining ‘feeling better’ with receptor binding is like explaining a wedding by the scattering of photons on retinas. Reductionist explanations, such as the action of cannabinoids on brain receptors, commit the mereological fallacy—mistaking a part (e.g., a neurochemical event) for the whole (e.g., the patient’s experience as a person-in-context. 18
One participant described:
“You plateau out, mellow out… It’s where you are, and what you’re doing.”
The benefit here is not simply altered consciousness—it’s a situated therapeutic event. As patients experiment, they do not merely habituate to effects; they renegotiate what those effects mean. A fuzziness once feared as cognitive dulling can, in a safely bounded context, be reinterpreted as welcome mental quiet—an interpretive pivot no pharmacokinetic curve can predict. Another participant, who initially used cannabis to fix insomnia, later reflected that “Now I say yes” to life opportunities, indicating that a side-effect once seen as sleep-related become part of a wider shift toward engagement.
Not every clinical question requires the contextual-effectiveness lens. When a symptom is so intense that it temporarily overrides a patient’s normal goals, roles, and environments, the usual web of contextual modifiers “collapses” to a single overriding concern. We call this state contextual collapse.
Example: while a patient is experiencing excruciating, 9/10 cancer pain, the only clinically meaningful outcome is whether the pain falls to a bearable level; considerations such as social engagement, cognition, or mood are secondary until that threshold is reached. Traditional fixed-schedule randomised controlled trials (RCTs) are well suited to study treatments in such settings precisely because the effect of interest is effectively context-independent, and an improvement in the symptom of interest without undue adverse effect will always improve the QoL.
Practical implications: measurement and method
To study contextual effectiveness, we propose a dual-pathway model: traditional RCTs for population-level evidence and post-trial contextual surveillance for real-world, individualized insights. These surveillance studies are structured to capture not just what patients feel, but when, why, and under what circumstances.
In practice, a post-trial CSS could enrol consenting participants for 8–12 weeks, pinging them via smartphone EMA prompts at tailored intervals (e.g., evening for sleep-related queries, immediately post-dose for affective states). Alongside numerical ratings, brief text or voice notes capture meaning-making (“why did you dose now?”, “what were you hoping to feel?”). These entries are tagged along dimensions such as activity, social context, and emotional goal.
Analytically, hierarchical Bayesian models estimate within-person probabilities—e.g., the likelihood that cannabis improves sleep on nights spent alone versus nights with visitors—while clustering methods identify recurring context-effect patterns. All data collection is opt-in, anonymized, and stored according to ethical standards. Outputs are intended as decision supports—not directives—within a shared decision-making framework.
Regulatory and reimbursement bodies—appropriately cautious about novel methodologies—are unlikely to adopt contextual-surveillance data overnight. Even so, integrating these patient-generated insights alongside conventional trial outputs can help close the gap between statistical estimates of efficacy and lived experience, immediately enriching clinician–patient decision-making while policy frameworks evolve.
A reasonable objection is that embedded qualitative work within RCTs already supplies “rich context,” so why add another layer? 1 While embedded qualitative components can illuminate meaning-making, they are most commonly operationalized to interpret or explain the trial’s averaged quantitative findings (e.g., recruitment barriers, implementation processes, acceptability), rather than to generate a parallel, temporally dense, context-sensitive evidence stream—the specific gap our surveillance approach is designed to fill.
Generalizing the framework beyond cannabis
While we use medicinal cannabis as an illustrative case, the framework applies broadly. Contextual effectiveness plays a role in how many other interventions work in practice. Sleep aids like melatonin may only help when paired with consistent routines; psychostimulants used for cancer fatigue may energize some patients in the morning but worsen anxiety at night; and non-pharmacologic interventions such as exercise or music therapy can improve mood in some settings but may feel intrusive or overstimulating in others. Similar dynamics surface with dyspnea fan therapy, mindfulness practices, or appetite stimulants: a bedside fan may soothe breathlessness during quiet reflection yet trigger chills and discomfort in a cold ward; mindfulness can ground one patient but exacerbate intrusive rumination in another. Each illustrates that supportive interventions are not merely “more or less effective,” but differently enacted across contexts.
This mirrors the long-recognized “set-and-setting” principle in psychedelic medicine: identical doses can yield profoundly different—sometimes transcendent, sometimes terrifying—experiences depending on mindset, therapeutic alliance, and environment. 19
Reframing Clinical Epistemology: Humility and Co-Decision
Clinicians often assume that trial data with standardized PROM outcomes provides the highest-quality knowledge, while qualitative reporting is more susceptible to error. 6 But for subjective experiences, patients may in fact be best placed to evaluate their own outcomes.
One patient explained, “I’m so happy that it fixed up the sleeping thing… I’m not so depressed, I’m not tired. Now I say yes [to invitations to social engagement].” This kind of change in interpretative stance—from withdrawal to engagement—can be invisible to symptom scales but is deeply meaningful.
Such claims are not mere anecdotes to be overturned by group averages. They are provisional beliefs, open to revision through further experience, not abstract statistics. Practicing epistemic humility means respecting that patients may have access to valid knowledge inaccessible through traditional means. For instance, it is well-documented that some Buddhist patients value mental clarity over analgesia—a preference our framework recognizes as epistemologically valid. 20 The fact that this value context is easily recorded does not diminish the epistemic status of more ephemeral contexts (a looming deadline, a family gathering) that may be harder to capture yet equally shape whether an intervention helps or harms.
Practically, epistemic humility translates into explicit invitations for patients to articulate when and why they believe an intervention helps, coupled with planned re-evaluation: “Let’s trial this for two weeks, log contexts and effects, and reassess whether it aligns with your goals.” Such dialogic monitoring shifts the clinician’s role from arbiter of truth to curator of evidence streams—statistical and experiential—assembled around the individual.
A parallel can be seen with opioids for refractory dyspnea: despite conflicting high-quality evidence, clinicians routinely use patient-centered dose-and-re-assess cycles, guided by accumulated practice wisdom and consensus statements. 21 The same epistemic humility can—and should—be extended to newer or legally complex interventions such as medicinal cannabis. Our framework provides a clear theoretical justification for doing so.
Conclusion: designing research that respects lived effectiveness
We argue for an expanded model of EBM that incorporates both population-level inference and contextual understanding. The dual-pathway approach—combining RCTs with post-trial contextual surveillance—enables clinicians to honor the epistemic legitimacy of patient experience without abandoning scientific rigor.
Immediate priorities include piloting contextual surveillance alongside existing trials and publishing analytic guides for within-person modeling of subjective outcomes. The ethical dividend is clear: fewer blanket dismissals of lived benefit, more transparent counseling about likely contexts of help and harm, and an evidence base that acknowledges persons as situated agents rather than noisy datapoints.
Authors’ Contributions
T.G. conceived the original concept, developed the theoretical framework, and authored the entire first draft of the article. R.O., C.S., and Prof. P.D.G. provided substantial intellectual input, critical review, and valuable feedback to subsequent drafts. A.S. provided substantial intellectual input to revised versions of the article as well as obtaining the qualitative data quoted. All authors have reviewed and approved the final article.
Footnotes
Author Disclosure Statement
No competing financial interests exist.
Funding Information
None of the authors have any relevant funding declarations to declare.
Supplemental Material
Abbreviations
References
Supplementary Material
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