Abstract
Abstract
Enterprise processes, i.e. business and manufacturing, rely on enterprise modelling and simulation tools to assess the quality of their structure and performance in an unobtrusive and cost-effective way. Each of these processes is a collaboration of inseparable elements such as resources, information, operations, and organization. In order to provide a more complete assessment of enterprise processes, a simulation approach that allows communication and interaction among these elements needs to be provided. The simulation approach requires an analysis of the performance of each element and its influence on other elements in an object-oriented way. It also needs to have the capability to represent the structures and dynamics of the elements mentioned, and to present the performance assessment comprehensively. This will ensure a more holistic simulation modelling task. These simulation requirements have motivated the investigation of the novel integration of two popular enterprise process modelling methods: Cimosa and high-level coloured Petri net. The Cimosa framework is used to formalize the enterprise modelling procedure in the aspects of representing process elements, structure, behaviours, and relationships. The high-level coloured Petri nets method provides the mechanism to simulate the dynamics of objects and their characteristics, and also to enable communication among the objects. The approach is applied on a postal process model, which involves elements from manufacturing processes, i.e. machine processing (sorting), inventory (storage), product flow, and resource planning. Simulation studies based on the hierarchical dispatching rules show that the integrated approach is able to present vital information regarding the communication method, resource management, and the effect of interactions among these manufacturing process elements, which are not provided by the current modelling system in the postal company. The current paper has presented a novel mechanism, i.e. Cimosa—HCTSPN modelling approach, to extract information on process elements and their interactions. It has also presented the novel hierarchical dispatching rules and contributed to the extension of information that can be represented for a postal process.