The role of case manager is often untapped or underutilized. Nursing case management is recognized by accrediting entities as a unique specialty practice and, when consistently applied, is the holistic implementation of the nursing process focused on an individual's needs, coupled with a commitment to the role of advocate and educator. Case managers on multidisciplinary teams help ensure continuity of care and consistency of communication; they are invaluable advocates for patients navigating the complexities of the current health care system.
ZanderK. (2002, Fall). Nursing case management in the 21st century: Intervening where margin meets mission. Nursing Administration Quarterly, 26, 58–67.
